Falkville Healthcare Ctr

Pros

• The facility is great, well maintained, and staffed by friendly people.
• Falkville Health and Rehab has impressed reviewers with improvements, offering top-notch care and good food.
• Megan Black, the social worker, is praised for exceptional dedication and effectiveness.
• Amanda OSteen and the entire staff are described as absolutely amazing.
• The nurses provide regular updates to families and are welcoming, considered a blessing to families.
• Families report positive experiences and rate the facility highly for care and communication.
• The staff have taken excellent care of residents and are working to improve phone service.
• The nursing staff is compassionate and provides quality care.
• The facility takes very good care of residents, and residents enjoy the staff and activities.
• The facility is described as the best, with amazing therapy and nursing care, and is highly recommended.

Cons

• The facility discharged a dementia patient after 13 days and placed her in a psychiatric unit, leaving the family with no care at discharge.
• Some reviewers described the staff as terrible.
• The phone service is not good and needs improvement.
• One reviewer did not want to rate the facility highly and sought contact information to file a complaint about an office worker.
• A CNA was reportedly exposed to COVID-19 and staff ignored the warning, allowing her to continue working.
• The facility does not adequately take care of its patients.
• The building needs maintenance and cosmetic improvements.

Review

Falkville Health and Rehab stands out in the community as a facility that many families feel is already on the right track. Visitors repeatedly note that the place is well maintained and welcoming, with a calm, orderly atmosphere that makes it easy for loved ones to settle in. The overall impression from multiple accounts is that this is a clean, well-run environment where staff members are visible, attentive, and generally friendly. The sense that improvements have been made over time also comes through, suggesting a culture that is focused on ongoing care and comfort for residents.

A recurring strand of praise centers on the people who work there. Across several reviews, families highlight the warmth and professionalism of the staff - from the director to the housekeeping team. People speak highly of the daily care, the responsiveness to needs, and the way questions and concerns are handled. The kitchen gets notable compliments as well, with residents and families describing the meals as surprisingly good and a bright spot in the daily routine. In short, the human element - the kindness and competence of the staff - often takes center stage in these reflections.

In particular, several residents' families singled out specific team members who have made a strong, positive impact. Megan Black, a social worker, is repeatedly named for going above and beyond, even on her off days, to ensure that processes run smoothly and that nothing falls through the cracks. Another standout is Amanda OSteen, whose leadership and the broader staff's dedication leave a lasting impression of reliability and kindness. For families, these individuals symbolize the level of care and communication that can make a difficult period more manageable and reassuring.

Long-standing residents and their families express gratitude for ongoing communication and care. One family notes that nurses regularly update them about their loved one's condition and that staff members make an effort to ensure family members feel welcome whenever they visit. The sense of being kept in the loop - receiving timely updates and having questions answered - appears to be a recurrent source of comfort. Even when praise is tempered by practical notes or occasional frustrations, the overall sentiment is that this facility has been a blessing and a steady presence for many families.

Some accounts highlight extended or repeat stays that underscore trust in the facility's ability to deliver good care. One reviewer mentions a father who has been there for many years and remains grateful for the level of care provided. The same thread appears in another account, where a relative describes how the staff, including nurses, continue to provide thoughtful, compassionate attention and keep loved ones informed about day-to-day happenings. These stories paint Falkville Health and Rehab as a place where long-term care relationships can evolve into lasting trust and reassurance for families.

However, not every comment travels on the same positive track. A number of reviews voice serious concerns that deserve attention. One family recounts a troubling experience involving a dementia patient: a discharge after 13 days, followed by a decision to place the patient in a psychiatric unit, leaving the family with no clear plan for ongoing care. The implication in these critiques is that discontinuity and abrupt changes in placement can be distressing and difficult for families to navigate, prompting caution for others evaluating the center for a loved one with complex needs.

Beyond that, several reviewers flag operational and service challenges. Reports of terrible staff and terrible telephone service punctuate the narrative, with complaints about communication gaps, perceived neglect, or delays in handling routine inquiries. At least one reviewer expresses a desire to contact the owners directly to file a complaint about an office worker, underscoring a sense that some administrative experiences did not meet expectations. These comments remind readers that the facility, while capable of excellent care in many cases, is not immune to problems in organization or responsiveness.

Maintenance and cosmetic concerns also surface in the collective feedback. Some families feel the building could use updates to decor and general upkeep, suggesting that while the care itself can be strong, the environment could be improved to match the quality of the staff and clinical services. The sentiment is not that the place is unsafe or unlovely, but that there is room for improvement in the physical surroundings to reflect the high standard of the patient care happening inside.

Despite the varied feedback, several families emphasize that Falkville Health and Rehab is a centrally located option that many residents and their loved ones appreciate for its accessibility and approachable staff. The consensus across positive and critical notes is that the facility has strengths in staffing, care quality, and communication, while facing challenges common to many long-term care settings - chief among them administrative consistency, facility updates, and reliable phone service. For families evaluating care options, the messages suggest a facility with real strengths in people and caregiving, tempered by areas that could benefit from focused attention and ongoing improvement.

In sum, Falkville Health and Rehab emerges as a place where genuine kindness, responsiveness from attentive staff, and a commitment to patient well-being coexist with real-world hurdles. Families who speak highly of the care point to specific individuals whose dedication stands out, and to the overall culture of care that helps residents feel supported and valued. At the same time, others urge caution, sharing experiences that highlight the need for clearer protocols, better administrative communication, and improvements to the building's upkeep and infrastructure. Taken together, the narratives sketch a facility that shows real promise and care, while also inviting ongoing work to ensure every resident receives consistently excellent treatment across all facets of their stay.

Falkville, Alabama is a quaint and peaceful town with a variety of amenities to support senior living. The area offers several cafes, restaurants, and pharmacies within close proximity, making it convenient for daily errands and social outings. There are also numerous physicians and healthcare facilities nearby, ensuring easy access to medical care when needed. Places of worship provide opportunities for spiritual fulfillment, while parks offer space for outdoor activities and relaxation. With hospitals in the vicinity, residents can feel secure knowing that quality healthcare services are readily available. Overall, Falkville presents a welcoming environment for seniors looking to settle down in a safe and well-equipped community.

Cafes

• Mona Lisa Bistro Event Center (0.4 miles)
• Log Cabin Restaurant & Tea Co. (1.1 miles)
• Cahoots (5.3 miles)

Physicians

• Falkville Medical Clinic (0.5 miles)
• Hartselle Eye Care (4.8 miles)
• Family Health of Hartselle (4.8 miles)
• Hartselle Valley Family Medicine (5.5 miles)
• Eva Health Center (9.2 miles)
• DR Clark L Simpson MD (11 miles)
• Priceville Family Medicine (11.4 miles)

Places of Worship

• Victory Fellowship (0.5 miles)
• Fairview Church Of God (2.2 miles)
• Grace Place Kids (2.2 miles)
• Daystar Church Hartselle Campus (4.5 miles)
• First United Methodist Church (5.3 miles)
• Charley Cain Ministries (5.3 miles)
• First Church of the Nazarene Hartselle (5.4 miles)

Restaurants

• El Portal (4 miles)
• Pigskin All Sports BBQ (4.5 miles)
• Asian Buffet (5.3 miles)
• Captain D's (5.7 miles)
• Osaka Hartselle (6.1 miles)
• Dutch Oven Bakery (6.2 miles)
• Shielas Diner (7.7 miles)

Parks

• The Hartselle Parks and Recreation Department (4.1 miles)
• Hurricane Creek Park (5.7 miles)
• North Park (12.4 miles)

Pharmacies

• CVS Pharmacy (5.2 miles)
• Walgreens (5.4 miles)
• BRD (5.5 miles)
• Southern Care Pharmacy (6.6 miles)
• West Point Family Pharmacy (8.9 miles)
• Quality Discount Drugs (9.2 miles)
• Health Mart Pharmacy (9.2 miles)

Hospitals

• Hartselle Hospital (5.5 miles)
• North Alabama Regional Hospital (11 miles)
• Health In Hand (12.1 miles)
• Emergency Department, Cullman Regional Medical Center (13.1 miles)
• Muscle & Joint Medicine (13.1 miles)