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3.2 from 101 reviews
5 stars
39
4 stars
10
3 stars
13
2 stars
7
1 stars
32
Overall Review of Jefferson County Home Ketona
common20 reviews mention this
Staff compassion comes up often
Residents and families frequently describe staff as caring and helpful.
Many reviews highlight staff members who are friendly, compassionate, and attentive, including examples of nurses and aides treating residents “just like family.” A number of reviewers also mention feeling comfortable with the care they received, and several describe good patient care overall. Even so, other reviews paint a very different picture, suggesting day-to-day care quality may vary by unit and shift.
caveat8 reviews mention this
Staffing and neglect concerns recur
Several reviews raise concerns about staffing levels and follow-through.
A recurring criticism is that there are not enough staff to meet resident needs, including accounts of limited checking and delayed help. Some reviews describe residents going long stretches without being attended to, missing or delayed prescribed care, or needing families to stay on-site to get basics handled. Others tie these concerns to worse outcomes for loved ones, including reports of neglect and serious complications.
caveat8 reviews mention this
Cleanliness and odors are inconsistent
Reviews describe noticeable cleanliness and odor problems in some rooms.
Several reviewers report rooms that were dusty or dirty, including dirty floors and grooming issues like long, unclean fingernails. Others mention infestations or pests, along with unsatisfactory room conditions that made them concerned about day-to-day care. At the same time, a smaller number of reviews do say the facility smelled clean or was maintained properly, which points to inconsistency.
caveat8 reviews mention this
Professionalism and communication vary
Multiple reviews criticize unprofessional communication and unclear responses.
Some reviews describe staff communicating in rude or harsh ways, including using offensive language or sounding uncaring during visits. Others complain about not knowing when meals would happen or about receiving unhelpful responses when families raised concerns. Several negative accounts also mention problems with communication and updates to families, reinforcing that responsiveness may be inconsistent.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Types of Care
Board and Care Home
Transportation
Birmingham International (4 miles away)
Nearby Places of Interest
This part of Birmingham, Alabama offers a convenient location with easy access to pharmacies, restaurants, transportation options, physicians' offices, cafes, places of worship, parks, and hospitals. With multiple pharmacies nearby such as Winn-Dixie and CVS Pharmacy and various dining options like Chick-Fil-A and Jack's within a short distance, residents have everything they need close by. The area also boasts several healthcare facilities including Baptist Health System and UAB Hospital for quality medical care. Additionally, there are numerous parks for outdoor recreation and places of worship for spiritual fulfillment. Overall, this neighborhood provides a well-rounded community ideal for senior living with its amenities and services readily available.
Pharmacies
Winn-Dixie (1.5 miles)
CVS Pharmacy (1.5 miles)
Health Mart Pharmacy (2.1 miles)
Save Pharmacy 40 (4.1 miles)
CVS Pharmacy (4.5 miles)
Walgreens (4.5 miles)
Mills Discount Pharmacy (4.7 miles)
Restaurants
Whataburger (1.8 miles)
Jack's (1.8 miles)
Chick-Fil-A (2.2 miles)
Burger King (4.3 miles)
Subway (4.3 miles)
Chick-Fil-A (4.5 miles)
McDonald's (4.9 miles)
Transportation
Runway (3.3 miles)
Birmingham-Shuttlesworth International Airport (BHM) (3.5 miles)
Concourse C (3.7 miles)
Physicians
Healthykids of Gardendale (3.7 miles)
Day Eye Care (4.4 miles)
Pediatrics East (5.3 miles)
Painsouth (5.8 miles)
Miles & Schmitt MD PC (6 miles)
Baptist Health System (6.7 miles)
Ginsburg Dermatology Center-Montclair (6.7 miles)
Cafes
Starbucks (4.1 miles)
Green Acres Cafe Centerpoint (5.6 miles)
Starbucks (6.6 miles)
The Red Cat (6.7 miles)
Revelator Coffee Company (7.1 miles)
The Essential (7.1 miles)
Starbucks (7.4 miles)
Places of Worship
East Lake United Methodist Church (4.3 miles)
South Roebuck Baptist Church (4.9 miles)
Hilldale Baptist Church (4.9 miles)
Birmingham Alabama Temple (5.2 miles)
Galilee Baptist Church (6.1 miles)
McElwain Baptist Church (7 miles)
Levite Jewish Community Center (7 miles)
Parks
East Lake (4.4 miles)
Avondale Park (6.3 miles)
Pinson Bicentennial Park (6.9 miles)
Beacon Park (7.2 miles)
Rotary Trail (7.2 miles)
Railroad Park (7.5 miles)
Hospitals
Ascension St Vincent's East Endocrinology (6 miles)
Saint Vincents East Saint Vincents Health System (6 miles)
Ascension St Vincent’s Birmingham (7.3 miles)
UAB Spain-Wallace Building (7.6 miles)
UAB Hospital (7.6 miles)
Women & Infants Center (7.6 miles)
Benjamin Russell Hospital for Children (7.7 miles)
Medicare provides limited coverage for skilled nursing home care, covering full benefits for the first 20 days and partial benefits up to 100 days under certain conditions, after which families must explore alternative funding options like Medicaid or long-term care insurance to manage potentially high costs. Proactive planning is essential to navigate the complexities of financing ongoing care once Medicare coverage ends.
Geriatric care managers create personalized care plans for older adults, addressing their medical, social, financial, and psychological needs while coordinating services and advocating for their well-being. They help families navigate caregiving challenges but may be hindered by high costs and a shortage of qualified professionals.
The article highlights the importance of empathy and open communication when comforting someone who is grieving, noting that grief is unique to each individual and emphasizing the need for sincere expressions of condolence, active listening, and ongoing support. It also addresses cultural differences in mourning practices and encourages tailored approaches to provide effective comfort.
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Board and Care Home
Birmingham International (4 miles away)
Some residents praise caring nursing/therapy staff and well-maintained grounds.
Managing Nursing Home Expenses After Medicare Coverage Ends
Is a Geriatric Care Manager the Right Choice for Your Family?
Compassionate Conversations: How to Comfort Someone Who Is Grieving