Choice Home Care

Pros

• Care First is described as one of the best home care agencies.
• Care First feels like family to clients.
• The staff are exemplary, attentive to detail, and proactive.
• Clients praise Care First for wonderful service and smooth intake and scheduling.
• Care First is professional and caring.
• The caregivers are considered the best in Birmingham.
• Clients report excellent customer service.
• Care First provides first-rate nursing care with thorough supervision and open communication with families.
• Care First has gone above and beyond, with caregivers treating clients like family.
• Care First is dependable and makes families' lives easier.

Cons

• There are many horror stories about using home care agencies.
• People are often nervous when it comes to using companies like this.

Review

Care First Home Care has earned a standout reputation in Birmingham and the surrounding area as a trusted partner for families navigating elder care and private nursing needs. Across numerous heartfelt accounts, the common thread is clear: this agency delivers an experience that feels deeply personal, professional, and genuinely reassuring. Families express gratitude for a level of service that not only meets practical caregiving demands but also brings peace of mind during challenging times. From the first contact to ongoing care, they describe Care First as the kind of team that makes the entire process feel seamless, reliable, and sincerely caring.

Many comments highlight how smoothly the onboarding process works. One family's experience began with a nurse visit to handle intake paperwork and assess needs, followed by thoughtful discussions about what their loved one required. The staff then coordinated to match them with the right caregiver, and the result was described as "Wonderful" from start to finish. The process also included careful scheduling, with specific mention of Charalynn who helped translate needs into actions and ensured the right caregiver was chosen for the job. It's repeatedly noted that the intake, scheduling, and placement steps are handled with efficiency and clear communication, making a potentially stressful transition feel well organized and supportive.

Care First is celebrated for feeling more like a family than a service. The sentiment "Care first is like a family!" isn't just a slogan - it captures the warmth and attentiveness families repeatedly observe. Staff members are described as "exemplary" in their approach to care and communication, with a readiness to do whatever is required, often before being asked. The tone across reviews is one of genuine appreciation for a team that goes beyond basic duties to anticipate needs and deliver a comforting, reassuring presence. This family-like atmosphere is tied to a consistent thread of kindness, respect, and a personalized approach to each client.

Professionalism and reliability are consistently praised as hallmarks of Care First. The staff's attention to detail and responsiveness stand out; caregivers are described as "very attentive to details and needs," with a readiness to take action to support the client. Reviewers emphasize not only the compassionate side of care but also the practical reliability - nurses and aides who are thorough, well-supervised, and in regular contact with the family. The agency's commitment to oversight and ongoing dialogue helps families feel informed and confident that their loved ones are in capable hands, an especially important factor when managing healthcare needs at home.

The quality of the caregiving team is a central pillar in these testimonials. Several accounts highlight caregivers who are "creative and kind," who "go out of their way to make our mom's life as active and meaningful as they can" and who treat their clients as if they were members of their own families. Specific examples bring these sentiments to life: a nurse named Yolonda who is singled out for exceptional care, and a nurse named Ro who made a profound impression during a time when the author needed relief from hospice responsibilities. Such stories illustrate not only professional skill but also deep personal engagement and a level of compassion that families describe as transformative for everyone involved.

The positive impact on families is described in tangible, heartfelt terms. Care First is credited with "making our lives much easier," providing care that supports both the patient and the family unit as a whole. The reviews recount meaningful moments where care enabled families to participate more fully in life or take necessary breaks, with examples including hospice support and Alzheimer's care for loved ones. In one case, the caregiving team offered exceptional nursing care for a grandson grappling with health challenges, underscoring the agency's capacity to extend their compassionate reach across generations. The overarching message is that high-quality, attentive care can relieve anxiety, improve daily living, and sustain families through trying times.

Taken together, the reviews paint a portrait of Care First as a standout provider in the Birmingham home-care landscape. They describe a proven track record and a service that feels "in its own league" with "stellar" outcomes. The sentiment is reinforced by remarks about the company's reputation for professionalism, consistent communication, and a website viewed as quick and efficient - tools that support families in making informed, confident decisions. A neighboring agency note - even as a nod to healthy competition - acknowledges Care First as a standout, underscoring the impression that Care First sets a high bar for service, care quality, and client satisfaction.

Ultimately, these experiences converge on a single, powerful conclusion: for families seeking compassionate, reliable, and deeply human in-home care, Care First Home Care stands out as a trusted partner. The voices converge on gratitude and relief - the sense that they found a team that treats their loved ones with the same care and respect they would offer a family member. If you're looking for in-home care in the Birmingham area, the consensus suggests that Care First delivers not only skilled nursing and caregiving but a genuine sense of partnership, stability, and heartfelt support that families can rely on day after day.

Located in the heart of Birmingham, Alabama, this vibrant neighborhood offers a variety of amenities and services that cater to seniors looking for a comfortable and convenient place to live. With numerous places of worship nearby, including Levite Jewish Community Center and Canterbury United Methodist Church, residents can easily find spiritual fulfillment. There are also plenty of dining options such as La Paz, Rojo, and Hattie B's Hot Chicken for those who enjoy eating out. In terms of healthcare, there are several top-rated physicians and hospitals in the area, ensuring easy access to quality medical care. Additionally, the neighborhood boasts beautiful parks like Avondale Park and Rotary Trail for seniors to enjoy leisurely walks or outdoor activities. With pharmacies, cafes, transportation options like Birmingham-Shuttlesworth International Airport nearby, this neighborhood provides everything seniors need for a comfortable and fulfilling lifestyle.

Places of Worship

• Levite Jewish Community Center (0.4 miles)
• Canterbury United Methodist Church (1.4 miles)
• McElwain Baptist Church (1.9 miles)
• Galilee Baptist Church (3.3 miles)
• Covenant Presbyterian Church (3.3 miles)
• All Saints Episcopal Church (3.5 miles)
• Dawson Family of Faith (3.6 miles)

Restaurants

• La Paz (0.4 miles)
• Rojo (1.3 miles)
• SAW’s Juke Joint (1.4 miles)
• Big Spoon Creamery (1.4 miles)
• The Filling Station (1.6 miles)
• Hattie B's Hot Chicken (1.7 miles)
• Automatic Seafood and Oysters (1.8 miles)

Physicians

• Sleep Disorders Center of Alabama (0.6 miles)
• Advanced Internal Medicine (1 miles)
• Alabama Psychiatric Services PC (1.2 miles)
• Ginsburg Dermatology Center-Montclair (1.2 miles)
• Baptist Health System (1.6 miles)
• Maria S. Prelipcean, MD (1.7 miles)
• Pediatric Nephrology Of Alabama, PC (2 miles)

Parks

• Avondale Park (1.2 miles)
• Rotary Trail (2.6 miles)
• Railroad Park (2.9 miles)
• Beacon Park (3.9 miles)

Pharmacies

• Walgreens (1.4 miles)
• Birmingham Nuclear Pharmacy (1.8 miles)
• Winn-Dixie (2 miles)
• Birmingham Apothecary (2.2 miles)
• Walgreens (2.3 miles)
• Walgreens (2.4 miles)
• CVS Pharmacy (2.6 miles)

Cafes

• Continental Bakery (1.5 miles)
• The Red Cat (1.9 miles)
• Starbucks (2.5 miles)
• Starbucks (2.6 miles)
• The Essential (2.7 miles)
• Revelator Coffee Company (2.9 miles)
• Starbucks (3.8 miles)

Hospitals

• Ascension St Vincent’s Birmingham (1.7 miles)
• UAB Spain-Wallace Building (2.4 miles)
• Callahan Eye Foundation Hospital (2.5 miles)
• UAB Hospital (2.5 miles)
• Women & Infants Center (2.6 miles)
• Benjamin Russell Hospital for Children (2.7 miles)

Transportation

• Concourse C (3.7 miles)
• Birmingham-Shuttlesworth International Airport (BHM) (3.9 miles)
• Runway (4.1 miles)

Theaters

• AMC Summit 16 (4.3 miles)
• AMC DINE-IN Vestavia Hills 1 (4.7 miles)