Amada Senior Care of Birmingham, AL

Pros

• Amada Senior Care is described as a well-organized company that respects schedules and communicates effectively.
• The staff are friendly, polite, and willing to work with families.
• Amada Senior Care provides excellent home care and comes highly recommended for caring for loved ones.
• The office staff are kind, understanding, and compassionate toward caregivers and clients.
• They offer reliable care teams with replacements when needed, ensuring continuity of care.
• The entire staff is wonderful, accommodating, and often goes above and beyond.
• Caregivers are kind, knowledgeable, and clients look forward to their visits.
• Scheduling and client care managers provide prompt, helpful, and thorough support.
• They operate 24/7, making support available at any time.
• Amada's caregivers and staff are empathetic, professional, and dedicated.
• The agency handles administrative tasks smoothly, including long-term care insurance paperwork.
• Caregiver matching is effective, producing perfect fits and positive experiences.

Cons

• The caregivers are never on time and they are lazy.
• The first week was rocky.
• Could use a lil more improvement with caretakers.

Review

Amada Senior Care is described time and again as a well-organized, dependable partner in home care, with a strong emphasis on fitting around each family's schedule and needs. Many reviewers begin by praising the company for its professional atmosphere and for working flexibly with clients' calendars. The sentiment is clear: Amada feels like a company you can rely on, not just a service you hire. The staff are consistently described as polite, communicative, and willing to go the extra mile to help when questions or changes arise. The overarching impression is that Amada is a company you would be glad to work with, whether you're seeking care for a loved one or contemplating joining their team as a caregiver.

Care for loved ones is the focal point of these reviews, and the tone is almost always heartfelt. Families report that the care provided is attentive and compassionate, with caregivers who attend to essential daily needs and contribute to a sense of normalcy and dignity in the home. One reviewer notes how their loved one looks forward to visits, which is about as meaningful as it gets in this line of work. Personal hygiene, meal preparation, light housekeeping, and assistive tasks are all highlighted as parts of a well-rounded care plan. The consistency of care helps families feel secure, knowing someone reliable is tending to their relative's day-to-day needs.

A standout feature is the team-based approach and the responsiveness that accompanies it. Several reviews mention a two-person care team, which provides continuity and coverage when one caregiver is unavailable. Families appreciate that replacements are in place and that schedules can be adjusted without disruption. The phrase "they went above and beyond the call of duty" recurs, underscoring a culture of dedication. Reviewers recount occasions where staff stayed late or rearranged plans to ensure care continued smoothly, illustrating a level of commitment that extends beyond basic duties.

The office and scheduling team receive high praise for their professionalism and support. Several clients highlight the scheduling process as smooth and proactive, with weekly schedules sent out so families always know who is coming and when. The office is described as friendly and responsive, with staff who genuinely listen and respond to questions. Specific names come up as points of contact - Tamaya in scheduling, Shuntel as the client care manager, and Mitchelle as the office administrator - who are remembered for their warmth, clarity, and ability to resolve issues quickly. The 24/7 availability and the absence of long holds when calling are repeatedly emphasized as major conveniences that reduce anxiety for families managing long-term care.

Individual caregivers are frequently celebrated for their care and kindness. Names such as Victoria, Natalie, Jaquitta, Wanda Bailey, Takeana, and many others surface in reviews as exemplars of professionalism and heartfelt service. Multiple accounts describe caregivers who not only handle the practical aspects of care but also provide companionship, making their clients feel valued and respected. Reviewers often remark on how well-matched caregivers fit a family's needs and personalities, with comments about caregivers who are proactive, attentive, and easy to communicate with. The sentiment is that the right caregiver can transform the experience of care from stressful to reassuring.

Beyond day-to-day care, the administrative side of Amada is praised for helping families navigate complex processes. Reviewers note that the company assists with long-term care insurance paperwork and benefits, as well as VA benefits, saving families from frustration and time-consuming confusion. This practical support complements the emotional and hands-on care, making Amada feel like a holistic partner rather than a one-dimensional service. Several quotes emphasize how responsive and helpful the team has been in addressing questions, returning calls quickly, and keeping families informed without requiring repeated prompting.

Overall, the reviews convey an overwhelming sense of trust and gratitude. Families express that Amada's staff feels like a family - caring, patient, and reliable - so much so that many say they would choose Amada again in a heartbeat. The sense of having a trusted ally who understands the needs of aging loved ones, coordinates effectively with families, and provides consistent, compassionate care is a common throughline. Even reviewers who acknowledge a difficult transition or a rocky first week credit the company's willingness to adjust, find the right match, and settle into a dependable routine.

There is one dissenting note in the collection: "The caregivers are never on time and they are lazy." While this single negative line stands out amid a sea of praise, it appears to be an isolated experience rather than representative of the general sentiment. Most reviews emphasize punctuality, reliability, and a proactive approach to scheduling and care delivery, contrasting this one negative remark with a broad pattern of positive outcomes. Taken in context, the line serves as a reminder that, as with any service, experiences can vary, but it does not diminish the otherwise strong consensus about Amada's strengths.

In sum, the collective voice portrays Amada Senior Care as a committed, thoughtful, and highly capable partner in home care. Families describe a company that is well organized, easy to work with, and deeply devoted to the well-being of both clients and caregivers. The care teams, office staff, and administrative support work in concert to create a seamless experience marked by reliable communication, flexible scheduling, and genuine compassion. For many families, Amada stands out as a trusted resource that not only meets practical needs but also provides a sense of reassurance and peace of mind during challenging times.

Pharmacies

• Vestavia Hills Apothecary (1.1 miles)
• CVS Pharmacy (1.3 miles)
• Walgreens (1.6 miles)
• Walgreens (3.1 miles)
• CVS Pharmacy (3.6 miles)
• Walgreens (3.8 miles)
• CVS Pharmacy (3.9 miles)

Restaurants

• Pappas' Grill (1.2 miles)
• McDonald's (1.2 miles)
• McDonald's (2 miles)
• Chick-Fil-A (2.4 miles)
• Taco Casa (2.6 miles)
• Amigo's Mexican Grill (2.9 miles)
• McDonald's (2.9 miles)

Physicians

• Alabama Eye Services (1.4 miles)
• Hoover Family Medicine (1.4 miles)
• Facial Plastic & Reconstructive Surgery (2 miles)
• DR Ronald McCoy Doctor of Medicine (2.2 miles)
• MedHelp (2.3 miles)
• VisionFirst Eye Center (2.3 miles)
• EyeCare Associates (3 miles)

Cafes

• Starbucks (1.4 miles)
• Starbucks (2.5 miles)
• Starbucks (4.2 miles)
• Continental Bakery (5.2 miles)

Parks

• Loch Haven Dog Park (1.5 miles)
• Lakeshore Running Trail (2.2 miles)
• Oxmoor Park (4.2 miles)

Places of Worship

• Grace Covenant Baptist Church (1.5 miles)
• Covenant Presbyterian Church (3 miles)
• All Saints Episcopal Church (3.6 miles)
• Dawson Family of Faith (3.7 miles)
• Christian Life Church (3.9 miles)
• Canterbury United Methodist Church (5.1 miles)
• Hunter Street Baptist Church (5.2 miles)

Theaters

• AMC DINE-IN Vestavia Hills 1 (1.7 miles)
• AMC Summit 16 (4.4 miles)

Hospitals

• Medscreen (1.9 miles)
• Grandview Medical Center (4.5 miles)