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2.5 from 35 reviews
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Overall Review of Crossroads Care Center Of Weyauwega
common7 reviews mention this
Cleanliness is a mixed report
Residents describe the facility as either very clean or noticeably dirty.
Some residents say the building stays clean and they notice frequent cleaning and bathing support. Other reviewers report dirty conditions, bad odors, and issues with rooms and supplies, including complaints about how the facility looked at the time of visits. A reviewer also calls it the cleanest care facility they have seen, while several others urge families not to send loved ones due to cleanliness concerns.
common7 reviews mention this
Care and daily assistance vary
Daily care experiences range from attentive help to missed basics.
One resident describes regular cleaning, shower or bed bath support, and nurses and CNAs they felt took care of them. In contrast, multiple reviewers complain about toileting and changing not being done, residents going uncleaned for days, and limited attention to needs like shaving and dressing. A few reviews also describe improvement only after specific situations or changes, reinforcing that care consistency can be uneven.
caveat9 reviews mention this
Medical management raises concerns
Several residents and families report serious problems with medical follow-through.
Some reviewers allege missed diagnoses, missed follow-ups, and medication problems, including concerns about meds not being passed correctly. Others mention hydration issues, limited monitoring, or delayed attention to medical needs, along with complaints about communication during care. A small number of reviews describe strong medical responsiveness, but the overall feedback includes repeated warnings about medical management and supervision.
common4 reviews mention this
Dining gets both praise and criticism
Dining feedback includes both complaints about portions and suggestions to improve meals.
Some reviewers describe meals as withheld or limited, and others say portions were too small or alternate meal choices were very restrictive. One former employee specifically describes meal and product shortages, including over-the-counter items and limited snacks. Another reviewer wants the food service to reduce salt and rotate menus with more salads and sandwiches, while other residents mention generally positive experiences.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Crossroads Care Center Of Weyauwega on seniors.fyi includes 13 photos including images showing interior, dining, kitchen, bedroom, windows, healthcare, living room, refrigerator, and more.
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Exercise Equipment, Gym, Rehabilitation, Fitness, and Treadmill
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Refrigerator
Dining Table
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