Riverview Health Services
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428 North 6Th Street, Tomahawk, WI 54487
For more information about senior living options: (844) 490-3973
There is a wide range of impressions about the care facility, with several residents and families expressing deep appreciation for the people who work there. One reviewer captures the warmth of the staff by noting, "I like all the people that work there because they take care of all the people that can't take care of them safely." That sentiment emphasizes a sense of safety and kindness for those who rely on others to meet their daily needs, suggesting that, for some, the environment feels nurturing and supportive.
Another positive review highlights the level of personal attention given to a loved one. The reviewer writes about "exceptional care for my mother and always stayed in contact with the family," underscoring not only quality of care but also proactive communication. This kind of ongoing contact is repeatedly valued by families who want to stay informed about their loved one's condition, progress, and daily experiences, especially when trust is a critical component of senior or long-term care.
However, the feedback is not uniformly glowing. A stark note appears in which a reviewer simply states "Negligence," followed by a troubling account: "Resident who was there was returned with broken down heels and bed sores all over." This explicit claim points to serious concerns about safety, prevention of pressure injuries, and the overall quality of care. When such injuries occur, they raise questions about risk assessment, turning schedules, skin checks, and staffing levels, and they cast a shadow over otherwise positive impressions.
Despite that alarming report, other reviewers again emphasize the strength of the staff. One reviewer proclaims, "The staff is amazing. The care that was given to my Mom while she was there was exceptional. They cared for her like she was there Mom. I can't say enough how thankful I am." This language conveys a deep sense of gratitude and suggests a feeling that the facility can deliver compassionate, individualized care that makes residents feel valued and treated with familial regard.
Taken together, the reviews reflect a facility with a dual reality: a compassionate, capable staff that often earns heartfelt praise for their dedication and the way they treat residents, paired with at least one troubling account that raises serious safety concerns. The consistent thread in the affirmations is a commitment to caring for residents as if they were family, and a willingness to keep families informed and involved in the care process. Yet the negative note cannot be ignored, as it highlights the potential consequences of lapses in care that could undermine trust and well-being.
For families considering this facility, the message is nuanced. The positive testimonials point to a culture of warmth, attentiveness, and strong communication when things go well, suggesting that in many cases residents receive thoughtful, person-centered care. At the same time, the adverse account calls for rigorous scrutiny of safety practices, wound prevention, and the management of potential neglect. Prospective residents and their families would do well to visit in person, ask direct questions about staffing ratios, wound care protocols, and how concerns are escalated, and look for evidence of consistent quality improvement measures and transparent reporting. In short, there is much to commend, but also real cause to investigate and verify safety standards before making decisions about care.
Riverview Health Services in Tomahawk, WI is an exceptional assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. With a focus on providing a comfortable and convenient living environment, Riverview Health Services ensures that seniors can enjoy their golden years to the fullest.
The community boasts various amenities to enhance the quality of life for residents. A beauty salon is available for those who want to look and feel their best, while cable or satellite TV is provided for entertainment purposes. Community-operated transportation makes it easy for residents to run errands or attend social gatherings outside the community. A computer center allows residents to stay connected with loved ones and engage in online activities. The dining room offers restaurant-style meals where residents can enjoy delicious and nutritious food together. For recreation, there is a fitness room, gaming room, small library, and outdoor space for leisurely walks or gardening. Wi-Fi/high-speed internet ensures that residents can always stay connected with the world.
Care services at Riverview Health Services are designed to promote independence and well-being. With a 24-hour call system and supervision, residents can feel safe at all times. Assistance with daily activities such as bathing, dressing, and transfers is readily available when needed. The dedicated staff also provides medication management and follows special dietary restrictions including diabetes diets. A mental wellness program aims to support emotional health.
In terms of location, Riverview Health Services has convenient access to various amenities nearby. Parks provide opportunities for outdoor activities and enjoying nature's beauty. Pharmacies are within close reach for easy medication refills, while nearby physicians ensure that medical assistance is readily available if needed. Restaurants offer diverse dining options for occasional outings or family visits. Transportation arrangements make it simple to reach these destinations hassle-free.
To keep residents engaged and active, Riverview Health Services organizes a variety of activities on-site each day including fitness programs and resident-run activities. Planned day trips offer the opportunity to explore new places and create lasting memories. The community also offers concierge services for added convenience.
Overall, Riverview Health Services in Tomahawk, WI is a welcoming assisted living community that provides a comfortable living environment with various amenities and care services. With nearby amenities and activities, residents can enjoy a fulfilling lifestyle while receiving the support they need.
Riverview Health Services is located at 428 North 6Th Street, Tomahawk, WI 54487 in Oneida County, Wisconsin
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