Tomah Nursing And Rehab
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1505 Butts Avenue, Tomah, WI 54660
For more information about senior living options: (844) 490-3973
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The facility has many professional staff and specialty services, is clean and quiet, and offers great food that supports recovery. The hospice nurse is described as wonderful, caring, and prompt in responses. The facility features spacious, clean rooms and staff who genuinely care about residents' well-being. The staff are loving and caring, doing their best for residents. Tomah's staff are kind and caring to families, with holiday events that are wonderful for residents. Nursing staff and department heads provide excellent follow-up; the care is excellent, and tours with the Administrator are recommended as improvements are noted. The overall experience is outstanding, with caring staff and wonderful care for loved ones.
They claim the staff are horrible, including an alleged incident where a nurse spit in a relative's drink, and they say the facility should be shut down. They describe the facility as dirty and run-down, grossly understaffed, with call lights repeatedly unanswered and little patient supervision. They report rude staff and a lack of leadership. They allege serious safety issues, including bedsores and even illegally altered medical records to cover up incidents. They criticize the food as bad or cold, plus poor housekeeping and even bugs in the facility. They note multiple family deaths and convey a generally negative impression of the care provided.Tomah Nursing and Rehab Center sits at the center of a wide range of lived experiences, with many reviewers praising its professional staff, cleanliness, and the breadth of services, while others recount troubling problems that left them frustrated or alarmed. On the positive side, several accounts describe a facility that feels calm, orderly, and well-equipped. One reviewer noted a large cadre of professionals, extensive specialty services, and a clean, quiet environment, plus meals that were "great." That person spent a week recovering from surgery there and appreciated the help and support from the staff, concluding with a strong recommendation for the center.
Hospice care stories in particular cast the staff in a very favorable light. A family described their mom's admission for hospice as "careful and helpful" and said the team went out of its way to accommodate relatives. The staff were described as becoming part of the family during a brief, intense period, with actions that made a meaningful difference: an activity room organized to allow everyone to see and hear each other, opportunities to take photos, and even a completed family celebration that felt like a fitting farewell. In these narratives, the center's dedication to compassionate, patient-centered care was a standout feature.
Other reviewers highlighted long-term care strengths, especially for residents who remained at the facility for extended periods. One family described a grandmother who has been there for over a year, praising daily physical therapy that helped her regain walking, improvements to bed sores, and careful coordination with payees to ensure she could attend appointments. They noted food quality had improved and that medications were administered consistently. While acknowledging the ongoing need for more staff, they also emphasized that when calls were answered, staff were generally friendly and attentive, and the overall experience had been fairly positive with a four-star rating.
But the picture is not uniformly favorable. Several reviews describe serious shortcomings in communication and responsiveness. In one instance, hospice staff were praised, but when the reviewer visited a friend who had been in a coma for over a week, two staff members claimed there was no one by that name until they finally located her. The reviewer found a plate of food left in the room for someone who could not eat, and when a staff member asked whether to attempt feeding her, the question felt inappropriate given the patient's non-conscious status. This highlighted concerns about information-sharing and coordination among caregivers.
There are also consistently voiced critiques about staffing levels and management. A number of reviewers praised clean facilities and friendly faces, but the recurrent comment is that staff shortages affect care quality - long waits for help, and some days when assistance is hard to find. One family even attributed improvements to leadership changes and advised prospective visitors to tour the facility and meet the administrator, suggesting that leadership and internal processes were a significant factor in the current experience.
Other entries reflect more mixed or negative experiences, including praise for a "nice facility" and supportive CNA staff, contrasted with occasional sharp disappointments. Some reviewers report wonderful holiday events and kind, caring interactions with residents, while others recount days when call lights went unanswered, or where the care did not meet expectations. A few entries are bluntly critical, describing rude aides, persistent issues with call bells, and a strong belief that the center should be shut down.
The most alarming notes come from several late reviews that describe profound problems: dirtiness, being understaffed, and call lights that are routinely unanswered. Families recount cold meals, little supervision of patients, and a consistent perception of neglect. Some reviews describe patients suffering injuries after falls, or worsening conditions due to delays in assistance. One reviewer even described a patient experiencing six falls and bed sores after arrival, and another recounted a history of unsafe practices and poor housekeeping. A few stories go further still, including accusations that medical records were altered to hide problems and that supervisory leadership failed to respond adequately to concerns raised by families.
In the most intense testimonies, families recount life-altering consequences: elderly loved ones dying while in the facility, with some describing the environment as depressing and the care as substandard. There are direct, troubling statements about call lights going unanswered for hours and about patients who would not be attended to quickly in emergencies. Some reviewers share a belief that the facility's culture and operations contributed to grim outcomes, describing it as a place that produced significant distress for residents and their families.
Taken together, the collection paints a facility with a paradoxical reputation: it can be a place of exceptional warmth, patient advocacy, and meaningful gains in recovery and comfort, while also being a setting where persistent staffing issues, gaps in communication, and concerns about safety and leadership create serious and highly negative experiences. For families considering care at Tomah Nursing and Rehab Center, this means an approach of careful, in-person evaluation - examining cleanliness, safety practices, staff interactions, responsiveness of call bells, and the facility's leadership - and asking direct questions about staffing levels, incident reporting, and how they plan to address past concerns. The experiences shared here underscore the importance of personal engagement and diligence when choosing a facility for a loved one.
74 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Tomah Nursing And Rehab is an assisted living community located in Tomah, WI. We offer a range of amenities to ensure that our residents have a comfortable and enjoyable stay with us.
Our community features a beauty salon where residents can pamper themselves and feel their best. We also provide cable or satellite TV for entertainment, as well as community-operated transportation for convenience.
For those who enjoy staying connected, we have a computer center and Wi-Fi/high-speed internet available. Our dining room offers restaurant-style dining, and we also have a kitchenette for residents who prefer to prepare their own meals.
To promote physical well-being, we have a fitness room and outdoor space where residents can exercise and enjoy nature. For recreation, we have a gaming room, small library, and scheduled daily activities.
We understand the importance of privacy and personal care, which is why each resident has their own private bathroom and housekeeping services are provided. In addition, we offer move-in coordination services to help ease the transition into our community.
When it comes to care services, our staff is available 24 hours a day to attend to any needs or concerns. We provide assistance with activities of daily living such as bathing and dressing, as well as transfers if needed. Our staff also assists with medication management and follows special dietary restrictions including diabetes diets.
Transportation arrangement services are available for both non-medical purposes and doctors' appointments to ensure that our residents can easily access the services they need.
At Tomah Nursing And Rehab, we strive to create an engaging and vibrant environment for our residents. With concierge services, fitness programs, planned day trips, resident-run activities, there is always something happening within the community.
Additionally, our location is convenient with several cafes, parks, pharmacies, physicians' offices restaurants nearby so that residents can explore the local area or access necessary amenities easily.
We prioritize the well-being of our residents and provide a comfortable and caring environment where they can thrive.
Tomah Nursing And Rehab is located at 1505 Butts Avenue, Tomah, WI 54660 in Monroe County, Wisconsin
Tomah Nursing And Rehab on seniors.fyi includes 6 photos including images showing decor, interior, living room, trees, building, landscaping, dining, painting, and more.
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Interior
Outdoors
Decor
Living Room
Building
Architecture
