Dove Healthcare - Rice Lake

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Dove Healthcare - Rice Lake

910 Bear Paw Avenue, Rice Lake, WI 54868

For more information about senior living options: (844) 490-3973

3.8 from 5 reviews
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Skilled Nursing Facility

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    Overall Review of Dove Healthcare - Rice Lake

    Pros

    • pro The family member received outstanding care at Dove Healthcare - Rice Lake.
    • pro Nearly every staff member was respectful and kind.
    • pro Many staff members truly cared deeply about the resident.
    • pro The staff listened to concerns and made modifications as needed.
    • pro The care has improved and is now exceptional.
    • pro The facility is highly recommended.

    Cons

    • pro There was neglect of the resident's healthcare.
    • pro There was abuse of the resident.
    • pro Staff lied and tried to cover up.
    • pro The care was negligent and substandard at best.
    • pro The administration lied about policy.
    • pro They did not follow state guidelines for proper care of an incapable individual.
    • pro They did not know what the word "incapable" meant when a patient came to their facility.
    • pro The building is pretty, but what goes on is not.

    Review

    Dove Healthcare - Rice Lake has been the setting for experiences that run a broad spectrum. In one account, a family member received outstanding care over several years. The writer describes a consistently respectful and kind atmosphere among nearly every staff member they encountered. The care was not easy work, but the team listened attentively to concerns, made necessary adjustments, and demonstrated a genuine investment in the well-being of their loved one. With those impressions, the reviewer offers a strong recommendation, expressing that the care they witnessed was of such quality that it deserved praise and confidence.

    But not all experiences at the same facility could be captured with the same sentiment. A contrasting narrative presents a starkly different picture. The second reviewer portrays a troubling scene of neglect and abuse directed at a resident, paired with accusations that staff lied and attempted to cover up what happened. The description notes a beautiful building on the outside, yet a troubling reality behind the doors - an atmosphere of mistreatment that stands in sharp opposition to the pleasant exterior. The language used conveys a profound sense of concern and alarm about what occurred.

    Further, this account characterizes the care as negligent and substandard at best. The reviewer alleges that administration lied about policy and that state guidelines for caring for an incapable individual were not followed. A particularly pointed critique centers on a lack of understanding about what it means for a patient to be incapable; the reviewer recalls an incoming hospital patient who could do nothing independently and contends that the staff failed to grasp the concept of incapability, suggesting a mismatch between the patient's needs and the care provided. The tone signals serious questions about competence and oversight.

    Time-specific details further anchor the concerns in December, a period the reviewer highlights to illustrate the problems. The implication is that the situation at that moment reflected systemic gaps rather than isolated incidents, casting a shadow over the quality of care during that timeframe. The emphasis is on what was happening in December, underscoring a moment when the reviewer felt the standards had fallen far short of what is expected.

    Yet there is a noticeable note of change in the latter portion of the second account. The reviewer concedes that there has been improvement since December and that the care they now observe appears exceptional. The statement expresses relief and a desire for the new standard to be sustained: the family member is reportedly receiving exceptional care, and the writer thanks the team for this progress. This pivot - from criticism to commendation - suggests a possible shift in circumstances, whether due to changes in staff, policy, or daily practices.

    Taken together, these two perspectives reveal a facility whose impact can feel dramatically different depending on the moment, the people involved, or perhaps the period of care. One family member's years-long experience paints a picture of consistency, empathy, and responsive care that earns a strong endorsement. Another account highlights the vulnerabilities that can exist within any long-term care setting - claims of neglect, abuse, and governance concerns that demand attention and accountability. The juxtaposition invites readers to consider how care quality can fluctuate and why continuous oversight, transparent communication, and steadfast adherence to policy remain essential.

    In the end, the stories emphasize a central truth about long-term care: individual interactions matter profoundly, but so do the systems and structures that support those interactions. The positive narrative celebrates staff who listen, adapt, and treat residents with dignity, while the critical account serves as a reminder that concerns about safety, accuracy of policy, and adherence to guidelines must be addressed openly. For families navigating such facilities, these voices together underscore the importance of ongoing dialogue, regular evaluation, and a commitment to upholding high standards so that every resident can experience care that feels as dependable as it is compassionate.

    Features

    Housing

    • 50 resident community capacity 50 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Dove Healthcare - Rice Lake in Rice Lake, WI is an assisted living community that offers a range of amenities and care services to ensure the comfort and well-being of its residents. The community provides a home-like environment with fully furnished apartments that include cable or satellite TV, Wi-Fi/high-speed internet, and telephone access. Residents can enjoy their meals in a comfortable dining room with restaurant-style dining options. The community also features outdoor spaces, including a garden, where residents can relax and enjoy the fresh air.

    For those requiring assistance with daily activities, Dove Healthcare - Rice Lake offers 24-hour supervision and activities of daily living assistance. Trained staff members are available to provide support with bathing, dressing, transfers, and medication management. The community also offers special dietary restrictions for individuals with diabetes or other specific needs.

    Residents at Dove Healthcare - Rice Lake have access to various services and amenities to enhance their lifestyle. Move-in coordination is available to ease the transition into the community. Housekeeping services ensure that apartments are kept clean and tidy. A small library provides opportunities for reading and learning. Scheduled daily activities are offered for residents' enjoyment, along with resident-run activities that encourage social interaction and engagement.

    Located in Rice Lake, WI, Dove Healthcare - Rice Lake benefits from its proximity to local amenities. There are several pharmacies nearby for convenient access to medications. Cafes and restaurants offer diverse dining options for residents who prefer to dine out occasionally. Parks provide opportunities for outdoor recreation and relaxation. In addition, there are physicians' offices, places of worship, hospitals, and transportation options located conveniently near the community.

    With its range of amenities and care services as well as its convenient location near various facilities and services in Rice Lake, WI, Dove Healthcare - Rice Lake provides a comfortable and supportive environment for seniors seeking assisted living accommodations.

    Nearby Places of Interest

    Physicians

    • Marshfield Clinic Lakewoods (0.3 miles)
    • Marshfield Medical Center - Rice Lake (0.3 miles)
    • Marshfield Clinic (0.3 miles)
    • Lakeview Medical Center (0.4 miles)
    • Terrell, John Diagnostic Radiology Associates (1.2 miles)
    • Branham-Healy Orthopedic Clinic SC (1.3 miles)
    • Chippewa Valley Eye Clinic (2.7 miles)

    Transportation

    • Enterprise Rent-A-Car (0.4 miles)
    • Enterprise Rent-A-Car (6.6 miles)
    • Lawrence National Lease (8.2 miles)

    Places of Worship

    • First United Methodist Church (0.8 miles)
    • Blue Hills Unitarian Universalist (1.2 miles)
    • Saint Joseph Parish (1.2 miles)
    • Our Lady of Lourdes Catholic (1.2 miles)
    • Our Savior Lutheran Church (1.2 miles)
    • Southern Baptist Convention (1.2 miles)
    • Red Cedar Community Church (1.3 miles)

    Pharmacies

    • Osterbauer Drugs (0.9 miles)
    • Osterbauer Drugs (1.4 miles)
    • Walgreens (1.7 miles)
    • CVS Pharmacy (8.8 miles)
    • Home Town Pharmacy (8.9 miles)
    • Gordys Market Barron (8.9 miles)
    • James Pharmacy (9 miles)

    Restaurants

    • Big O (1.1 miles)
    • Shananagin's (1.2 miles)
    • Jaybirds Of Rice Lake (1.2 miles)
    • A & J Adventure Bar (1.5 miles)
    • Turtle Back Golf Dining (1.5 miles)
    • Casa Mexicana (1.7 miles)
    • Burger King (2 miles)

    Hospitals

    • Marshfield Clinic Indianhead Center (1.3 miles)
    • St Joseph's Hospital Of The Hospital Sisters Of The Third Order Of St Francis (3.3 miles)
    • Mayo Clinic Health System (8.8 miles)
    • Barron Memorial Medical Center (8.8 miles)
    • Cumberland Memorial Hospital (13.1 miles)

    Cafes

    • Badger Brew Coffee Loft (1.4 miles)
    • Sherry's Happy Hour Cafe (6.6 miles)
    • Lona's Corner Cafe (6.7 miles)

    Parks

    • Dog park (3 miles)
    • Babe & Phyl Park & Boat Landing (6.9 miles)
    • Wildwood Resort Playground (13.2 miles)

    Theaters

    • Stardust Drive-In Movie Theater (11.6 miles)

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