3576A Nu Roc Lane, Laona, WI 54541
For more information about senior living options: (844) 490-3973
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The staff is like family and treats residents with warmth and care. The building and grounds are kept neat, clean, and well groomed. The food is presented neatly and always looks and smells delicious. The environment is cozy, home-like, quiet, and surrounded by trees. Staff answers questions in a timely fashion and are patient during discussions. Residents receive good mental health care, general health, and physical therapy care. The nursing staff is exceptional, very caring, and goes above expectations. The activity department continually develops new ideas to engage residents. The team provides excellent and thorough care for patients and families, with attention to detail and fast responses, treating families as a priority.
One reviewer described Nu Roc as a nightmare and would not wish a night there on anyone's worst enemy. They alleged that a cousin was removed by police for giving ice chips to a dying grandmother, calling the nurses monsters who do not care about patients and describing the care as sickening. They criticized a Nu Roc band gathering, calling it the worst band gathering ever. They claimed the staff cared more about themselves than the patients' comfort. They stated that their grandmother ended up alone and dying.Nu Roc Health & Rehabilitation, along with its Bay at Nu Roc and its Northwoods surroundings, emerges in these reviews as a place many families deeply value for warmth, personal attention, and a sense of home. The overarching impression is of a cozy, well-kept environment where residents can feel cared for by a large and dedicated team. The setting is repeatedly described as quiet and tree-filled, with an emphasis on home-like comfort rather than a clinical, impersonal atmosphere. The facility is praised for its cleanliness, neat presentation, and the way grounds and spaces are kept up, which helps create a calm backdrop for recovery and daily living.
Several reviewers highlight the strength of relationships built with staff and residents alike. One guest, Bruce Martin, who signs as Room 15, emphasizes the profound connections formed with older residents and the staff who support them. He notes that he "fell in love" with the people he met, particularly during rehabilitation, where he felt stronger and more capable thanks to the staff's guidance and encouragement. He also expresses appreciation for the administration, acknowledging that he was "a bit much at times," and thanking them for always listening to his concerns. His testimony is filled with gratitude for the physical therapy team, acknowledging the initial rough start but ultimately praising the extra effort and dedication he received.
Another family member paints a portrait of a place that feels like a second family for their loved one. The piece titled "My (Favorite) Uncle" describes Nu Roc as the kind of community where the team behaves like family, with no disagreements or foul language heard from staff. The reviewer extols neatly presented, appetizing food and a well-kept building and grounds, emphasizing that the environment is quiet and surrounded by trees. They speak to good mental and physical health care, attentive grooming, and staff who are warm and loving, making the resident feel at home rather than isolated. The family also shares that Nu Roc's team is patient during questions and discussions, and that the facility's approach to care - ranging from activities to therapy - feels deeply committed and personal.
A separate reviewer highlights a comprehensive portrait of professionalism and devotion across departments. They commend the "high level of professionalism & commitment" they see in care for residents, with staff who demonstrate compassion and integrity. The review stresses personalized care and the value of activities designed to enrich residents' lives, alongside a capable therapy department. They describe Nu Roc as a closely knit community that genuinely serves its area, inviting others to tour the facility and see what makes it special. The positive tone extends to the Bay at Nu Roc, where nursing assistants are described as exceptional, responsive, and caring, with the reviewer noting that their grandmother appears comfortable and well-supported.
Multiple comments reinforce the sense that the staff's dedication extends beyond basic care to everyday quality-of-life items. One reviewer notes the kind, friendly, and prompt responses from staff, and another shares that their grandmother is well cared-for and comfortable - an outcome they say is all they can ask for. The sentiment is that the place functions with a home-like atmosphere where staff remember and respect residents, contributing to a supportive and uplifting sense of community. A common thread is praise for the care teams' attentiveness, the cleanliness and warmth of the environment, and the meaningful activities available to residents.
Not every voice in these notes is uniform, though. A few reviewers offer starkly negative experiences that contrast with the predominantly positive messages. One person writes, "This place is a nightmare.. wouldn't wish my worst enemy a night in that place." Another recounts a troubling incident where a relative was reportedly removed by police, accusing "monster nurses" of prioritizing staff concerns over the patient's comfort during a moment of distress, specifically mentioning ice chips given to a dying grandmother. They allege a lack of compassion and accountability, which stands in sharp contrast to the many affirmations of warmth and support found elsewhere in the collection. A separate, lighter complaint complains about a lack of clarity over what "Nu Rock" band they played, describing a "worst band gathering ever," a small reminder that some aspects of the experience can still be imperfect.
Amidst these varied experiences, a thread of positivity remains prominent: a sense of family, a home-like atmosphere, and a commitment to quality care. One reviewer notes that Nu Roc completed their annual survey in May 2024 with only two low-level citations unrelated to quality of care, highlighting what they see as a strong performance relative to state averages. They emphasize the activity department's ongoing work to bring new ideas to residents, nutritional meals aligned with preferences, and a relentless focus on serving the local community. The repeated call to action - "Come visit us for a tour!" - reflects confidence that others will find the same warmth, professionalism, and sense of belonging described by so many families.
Taken together, the reviews paint Nu Roc Health & Rehabilitation as a facility that many families trust and cherish for its welcoming, home-like environment, its strong emphasis on personalized care, and its dedicated staff across nursing, therapy, and activities. The stories of connection with Stephanie, Samantha, Heaven, Shelly, Erica, Jordan, and many others illustrate a culture where patience, laughter, and attentive listening are valued as part of the healing and daily living process. At the same time, the more critical voices remind us that no care setting is without areas to improve and that concerns about patient safety and treatment should be taken seriously, investigated, and addressed promptly to ensure every resident's dignity and well-being are upheld.
50 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Bay At Nu Roc Health And Rehabilitation Center in Laona, WI is an assisted living community that offers a variety of amenities and care services to meet the needs of its residents. The facility provides a comfortable and fully furnished living environment, with cable or satellite TV and Wi-Fi/high-speed internet access for entertainment and communication purposes.
Residents can enjoy delicious meals in the dining room, where restaurant-style dining is provided. Special dietary restrictions can be accommodated to ensure that all residents receive appropriate nutrition.
For leisure and relaxation, there is outdoor space and a small library available for residents to enjoy. Resident-run activities are organized regularly to promote social interaction and engagement among residents. Scheduled daily activities provide opportunities for physical exercise, mental stimulation, and recreation.
The staff at Bay At Nu Roc Health And Rehabilitation Center provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management services are also available to ensure that residents receive their prescribed medications in a timely manner. A mental wellness program is provided to support the emotional well-being of residents.
In terms of location, there are two cafes, four restaurants, one physician's office, one transportation service, and two places of worship nearby for convenience.
Overall, Bay At Nu Roc Health And Rehabilitation Center offers a welcoming environment with a range of amenities and care services designed to enhance the quality of life for its residents.
Bay At Nu Roc Health And Rehabilitation Center is located at 3576A Nu Roc Lane, Laona, WI 54541 in Forest County, Wisconsin
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