Bay At Nu Roc Health And Rehabilitation Center in Laona, WI

3576A Nu Roc Lane, Laona, WI 54541

For more information about senior living options: (844) 490-3973

3.7 from 20 reviews
5 stars
11
4 stars
3
3 stars
0
2 stars
0
1 stars
6

Skilled Nursing Facility

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    Overall Review of Bay At Nu Roc Health And Rehabilitation Center

    Pros

    • pro They fell in love with many people.
    • pro They spent time with the older residents and fell in love with them.
    • pro They became stronger and learned to better care for themselves with their support.
    • pro The activities were phenomenal, and they enjoyed working with Stephanie and Samantha.
    • pro They learned a lot about the Northwoods with the older residents.
    • pro Heaven, Shelly, Erica, and Jordan are great nurses.
    • pro They were listened to and their concerns were addressed.
    • pro The physical therapy team went the extra mile.
    • pro The staff is warm and loving and feels like family.
    • pro The facility is cozy, home-like, and well-kept, in a quiet setting surrounded by trees.

    Cons

    • pro The facility is a nightmare.
    • pro The nurses are monsters who do not care about patients.
    • pro The staff cared more about themselves than anyone's comfort.
    • pro The grandmother is now alone and dying.
    • pro The cousin was removed by police.
    • pro The band gathering was the worst.

    Review

    Bay at Nu Roc Health and Rehabilitation Center in Laona, WI is best suited for families seeking a warm, home-like atmosphere that still delivers solid rehabilitation and ongoing nursing care. The Northwoods setting - quiet surroundings, trees, and a facility that feels less institutional than some nursing homes - appeals to residents who want daily life to resemble a comfortable, intimate community while receiving attentive therapy and nursing support. It works well for adults who value personal relationships with staff, frequent activity participation, and a sense that caregivers are invested in residents' emotional well-being as well as physical improvement.

    Those who should consider alternatives are those requiring near-perfect consistency in every interaction or who demand a highly standardized, zero-tolerance environment. Several reviews highlight starkly contrasting experiences, including extreme negative reports about staff behavior and policy enforcement. Families who prioritize predictability, consistent tone across shifts, or specialized care for memory disorders or complex end-of-life needs may want to vet other options with more uniform reputations. The facility's mixed guest feedback suggests that experiences can diverge by shift, unit, or individual staff member.

    The strongest positives center on people and programs that truly move the needle for residents. Numerous comments praise caregivers who treat residents like family, with patience, humor, and genuine warmth. The therapy department is repeatedly singled out for dedication - patients report significant effort and personalized attention that helps with rehabilitation and confidence during recovery. The dining and housekeeping teams are described as competent and considerate, with a clean, home-like environment that reinforces a sense of normalcy. When care teams listen, respond quickly, and involve families, Nu Roc becomes a stable anchor during challenging health episodes.

    In practice, those benefits can offset many drawbacks, but not all. The recurring praise for compassionate staff, engaging activities, and reliable communication cushions the impact of the more alarming anecdotes about mistreatment or procedural clashes. For families who place a premium on a supportive, almost familial culture and strong rehab options, the positives often outweigh the negatives - provided a visit confirms consistent staff engagement and a clear, resident-centered care plan. However, the risk of experiencing a sharply negative encounter remains real enough to warrant careful due diligence before choosing, as a single negative shift can color perceptions and trust.

    Operational signals bolster confidence for many families. An annual survey in May 2024 reportedly yielded only two low-level citations unrelated to quality of care, suggesting a relatively solid compliance footprint and lower-than-average disturbance incidents compared with state norms. The long-standing impression of Nu Roc as a well-functioning, close-knit team who can mobilize rapid responses to requests adds credibility to the choice for families seeking a highly engaged, 24/7 care environment. Yet the same body of reviews shows that not every resident or family experiences those strengths consistently, underscoring the need for direct, in-person assessment and ongoing communication post-enrollment.

    Decision-making counsel: if Nu Roc is on the radar, arrange multiple tours at different times of day and request to speak with nursing leadership, therapy supervisors, and involved families of current residents. Probe how care plans are individualized, how crisis situations are managed, and how staff turnover is mitigated. Confirm the facility's approach to memory support, hospice coordination, and family access to real-time updates. If a warm, home-like environment with strong rehab potential and a transparent, responsive team aligns with priorities, Nu Roc can be a superb match. If uniform consistency and strict policy alignment across 24/7 care are non-negotiable, it may be prudent to compare alternatives with steadier reputations for reliability.

    Features

    Housing

    • 50 resident community capacity 50 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    The Bay At Nu Roc Health And Rehabilitation Center in Laona, WI is an assisted living community that offers a variety of amenities and care services to meet the needs of its residents. The facility provides a comfortable and fully furnished living environment, with cable or satellite TV and Wi-Fi/high-speed internet access for entertainment and communication purposes.

    Residents can enjoy delicious meals in the dining room, where restaurant-style dining is provided. Special dietary restrictions can be accommodated to ensure that all residents receive appropriate nutrition.

    For leisure and relaxation, there is outdoor space and a small library available for residents to enjoy. Resident-run activities are organized regularly to promote social interaction and engagement among residents. Scheduled daily activities provide opportunities for physical exercise, mental stimulation, and recreation.

    The staff at Bay At Nu Roc Health And Rehabilitation Center provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management services are also available to ensure that residents receive their prescribed medications in a timely manner. A mental wellness program is provided to support the emotional well-being of residents.

    In terms of location, there are two cafes, four restaurants, one physician's office, one transportation service, and two places of worship nearby for convenience.

    Overall, Bay At Nu Roc Health And Rehabilitation Center offers a welcoming environment with a range of amenities and care services designed to enhance the quality of life for its residents.

    Nearby Places of Interest

    Transportation

    • New Jersey Transit (2.8 miles)
    • Heritage Acres Airport-90Wi (5.9 miles)
    • Heritage Acres (5.9 miles)
    • Wallhanger's Taxidermy (8.7 miles)
    • CN Railroad (18.6 miles)

    Restaurants

    • Barb's Place (3.9 miles)
    • T Bob's Sports & Grill Bar (4.2 miles)
    • Double Buck Cafe (4.4 miles)
    • Northwoods Inn (4.5 miles)
    • Big Easel Gallery & Bistro (5.7 miles)
    • Wildcat Den (6 miles)
    • Potawatomi Indian Springs (8.2 miles)

    Cafes

    • Double Buck Cafe (4.4 miles)
    • Clubhouse Cafe (4.5 miles)
    • Cassidy's Cafe (5.9 miles)
    • Northern Perks Coffee Shop (15.4 miles)

    Places of Worship

    • Forest Larger Parish (4.5 miles)
    • St Leonard Church (4.6 miles)
    • Forest Larger Parish (5.8 miles)
    • First Presbyterian Church (5.8 miles)
    • Kingdom Hall-Jehovah's Witness (12.2 miles)
    • St Stanislaus Kostka Church (12.4 miles)
    • St John, Townsend- LCMS (13 miles)

    Physicians

    • Ministry Medical Group (4.6 miles)
    • Crandon Medical Group (14.8 miles)
    • Cmh Primary Care Clinic (23.1 miles)

    Parks

    • Veterns War Mermorial Park (5.7 miles)
    • Firefighters Park (5.8 miles)
    • Nicolet National Forest (8.2 miles)
    • Goodman Park (13 miles)
    • Nicolet National Forest: Lakewood Ranger Station (16 miles)
    • Dunbar Veterans Park (23 miles)
    • Twelvefoot Falls County Park (23 miles)

    Pharmacies

    • Wolf River Pharmacy (14.3 miles)
    • Nicolet Pharmacy (15.4 miles)

    Frequently Asked Questions

    Where is Bay At Nu Roc Health And Rehabilitation Center?

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