Crossroads Care Center of Kenosha

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  • Interior

    A well-arranged dining room with tables and chairs, featuring red tablecloths and large windows with curtains.
  • Decor

    A cozy dining room with neatly arranged tables, chairs, and a television on the wall.
  • Living Room

    A cozy living room with elegant furniture, large windows, and potted plants.
  • Bedroom

    A hospital room with two beds and a chair by the window.
  • Windows

    A neatly arranged hospital room with a bed and a chair by the window.
  • Kitchen

    A kitchen and laundry area featuring a stove, dishwasher, and washer-dryer set.
  • Outdoor

    A peaceful courtyard features a bench and table set near a tree with surrounding fences.

Crossroads Care Center of Kenosha

8633 32nd Ave, Kenosha, WI 53142

For more information about senior living options: (844) 490-3973

2.4 from 50 reviews
5 stars
12
4 stars
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29

Skilled Nursing Facility

Crossroads Care Center of Kenosha Costs & Pricing

Crossroads Care Center of Kenosha offers competitive pricing for its residents compared to the broader market in Kenosha County and the state of Wisconsin. For individuals seeking studio accommodations, the center's monthly cost is $2,295, significantly lower than both the county average of $3,808 and the state average of $3,999. Similarly, one-bedroom units are affordably priced at $2,695, which remains below the county's rate of $2,972 and the state's figure of $3,412. However, when it comes to private rooms, Crossroads Care Center's pricing presents a notable contrast; at $7,448 per month, it exceeds both local and state averages ($4,804 and $4,339 respectively). Overall, while Crossroads Care Center excels in offering more economical options for studio and one-bedroom living arrangements, its private room costs may require careful consideration for potential residents.

Floor plansCrossroads Care Center of KenoshaKenosha CountyWisconsin
Studio$2,295$3,808$3,999
1 Bedroom$2,695$2,972$3,412
Private$7,448$4,804$4,339

What level of care are you interested in?

Assisted Living

Memory Care

Independent Living

Skilled Nursing Facility

Continuing Care Retirement Community (CCRC)CCRC

Other


Request a tour at Crossroads Care Center of Kenosha

    Overall Review of Crossroads Care Center of Kenosha

    Pros

    • pro Taylor is praised for going above and beyond, being patient, kind, empathetic, and supportive to families.
    • pro Rick receives good care from the staff.
    • pro The staff are friendly and understanding, doing their best despite understaffing.
    • pro The staff provide exceptional comfort and care to loved ones.
    • pro The staff keep families informed about residents' progress.
    • pro The facility has been updated, with bilingual staff, and staff who go out of their way for residents and families.
    • pro The nursing staff are good at taking care of residents, with administration and staff being helpful, courteous, and kind.

    Cons

    • pro The facility is severely understaffed, leaving call lights unanswered for long periods and patients waiting for help.
    • pro The meals are described as not edible, served cold, or of poor quality.
    • pro The building and rooms are dirty and poorly maintained, with bad smells and outdated facilities.
    • pro Residents are left unattended for long stretches, sometimes in soiled clothing or needing bathroom assistance.
    • pro The staff are described as rude, uncaring, or unresponsive, with poor communication and frequent neglect.
    • pro There are accusations that staff steal from residents and, in some cases, drink on the job.
    • pro Management is criticized as incompetent or unresponsive, with phones unanswered and complaints ignored.
    • pro Some reviewers say the place should be shut down due to neglect and unsafe conditions.

    Review

    Crossroads Care Center of Kenosha is best suited for families seeking short-term rehab or stabilization where hands-on family involvement can compensate for day-to-day gaps in routine care. The facility can serve residents who are relatively mobile with skilled nursing support, but whose families are able to participate in scheduling, monitor care plans, and intervene when lapses occur. In this slice of the market, Crossroads may deliver meaningful improvements for some individuals, yet it is not a place to rely on for consistent, worry-free long-term care without active family engagement and close supervision.

    Those considering alternatives should prioritize facilities with stronger staffing consistency, transparent leadership, and demonstrable success in preventing call-light delays, safety incidents, and sanitation lapses. For families with highly safety-sensitive needs, memory-care requirements, or a priority on reliable daily routines, alternatives that demonstrate steadier nurse-to-resident ratios and more proactive administration will likely provide greater peace of mind. In short, if unwavering reliability and a consistently clean, responsive environment are nonnegotiable, other options warrant exploration.

    Pros reported by a subset of residents and families carry meaningful weight when present. Several reviews highlight compassionate nursing aides and attentive staff who genuinely engage with residents, sometimes going beyond standard duties to support both physical and emotional needs. Positive mentions also point to a culture of care from specific team members, and a few residents describe mobility gains or meaningful daily routine refinements tied to attentive caregivers. Recent remodeling and the presence of bilingual staff are cited as practical advantages in some units, and a few residents praise food quality and bedside responsiveness when staff are on shift. These pockets of quality demonstrate that capable teams can deliver real benefit.

    The dominant theme across the broader feedback is substantially more challenging: chronic understaffing, inconsistent call-light response, and a pattern of operational and safety concerns. Many families report lengthy waits for assistance, front-desk and nurse-station gaps, and at times unsafe conditions where residents could wander or be left unattended. Recurrent complaints include unsatisfactory dining experiences, sporadic maintenance, and episodes of improper supervision or perceived neglect. Allegations of theft and questionable billing practices have also surfaced, contributing to a credibility gap that makes reliable long-term placement difficult to recommend without stringent oversight. Taken together, these issues create a high-risk baseline for ongoing care.

    From a decision-making perspective, one arrives at a clear conclusion: Crossroads can be a viable choice for families willing to be deeply involved in monitoring, advocating, and coordinating care, but it is not a low-effort option. Prospects should plan for regular on-site presence, frequent communication with administrators, and thorough pre-switch checks of care plans, staffing levels, and environmental safety. Prospective buyers should tour with specific questions in mind: what are the current staffing ratios by shift, what is the average response time to call lights, how are incidents tracked and resolved, and what concrete steps have been taken to address prior safety and cleanliness concerns? Access to recent state inspection results and an opportunity to speak with multiple caregivers and current residents will be decisive.

    In the final assessment, Crossroads Care Center of Kenosha offers legitimate, compassionate care when the facility is fully staffed and closely supervised, but the reliability and safety picture are highly variable. For families prioritizing predictability, transparency, and consistently clean, responsive environments, stronger alternatives are advisable. For those prepared to maintain active oversight and invest time in advocacy and family liaison work, Crossroads can still serve as a viable option - yet with the clear understanding that sustained, exemplary care is not guaranteed without sustained family engagement and vigilant monitoring.

    Features

    Housing

    • 110 resident community capacity 110 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private PrivatePrivacy is important for seniors as it allows them to maintain their independence, dignity, and sense of control over their own lives. It also gives them the space and freedom to relax, reflect, and engage in activities that bring them joy and fulfillment. Creating private spaces within senior living facilities is crucial for promoting overall well-being and quality of life.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Crossroads Care Center of Kenosha is an assisted living community located in the vibrant city of Kenosha, WI. Situated in a convenient location, residents have easy access to various amenities and services in the vicinity.

    For those who enjoy exploring culinary delights or meeting friends for a cup of coffee, there are five cafes nearby offering a range of delicious treats and beverages. Additionally, individuals can take advantage of the numerous restaurants nearby, offering diverse cuisines to suit any palate.

    Nature enthusiasts and active seniors will appreciate the six parks within close proximity to Crossroads Care Center. These green spaces provide opportunities for leisurely strolls, picnics, or simply enjoying the fresh air and beautiful scenery.

    Ensuring residents' health needs are met is essential, which is why there are 15 pharmacies nearby. With such convenience, medication management becomes hassle-free for both residents and their families.

    Access to quality healthcare is paramount in any assisted living community, and Crossroads Care Center excels in this aspect with 28 physicians available nearby. Residents can receive prompt medical attention whenever needed.

    Residents seeking spiritual fulfillment and connection have the choice of five places of worship located near this community. These religious centers offer various services and activities tailored to different faiths, creating opportunities for spiritual growth and involvement within the local community.

    For entertainment options outside of the facility, there is one theater nearby where residents can enjoy movies, plays, or other performances. This provides a social outlet that enriches their lives with cultural experiences.

    In case urgent medical attention is required, seven hospitals are situated close by, ensuring that immediate care can be accessed without delay if necessary.

    With its prime location surrounded by numerous amenities and services, Crossroads Care Center of Kenosha offers a comfortable and convenient lifestyle for its residents. The community strives to provide comprehensive care while fostering engagement and connectivity within both the facility itself and its surrounding neighborhood.

    Nearby Places of Interest

    This part of Kenosha, Wisconsin offers a variety of amenities that cater to the needs of seniors looking to settle down in a peaceful and convenient location. With multiple places of worship nearby such as St Paul's Lutheran Church and St Therese Church, residents can easily maintain their spiritual practices. The availability of pharmacies like Good Value Pharmacy and Walgreens ensures easy access to medication and health care services. A range of dining options including Starlite Club, Culver's, and Popeyes Louisiana Kitchen provide diverse culinary experiences. Additionally, proximity to healthcare facilities such as Children's Hospital of Wisconsin and Aurora Medical Center guarantees quality medical attention when needed. The abundance of parks like Southport Park and Wolfenbuttel Park offer opportunities for outdoor activities and relaxation. Moreover, cafes like Panera Bread and Starbucks provide cozy settings for social gatherings or quiet moments alone. With entertainment options like Cinemark Tinseltown USA close by, residents can enjoy movies nearby as well. Overall, this area combines essential amenities with recreational opportunities, making it an appealing choice for seniors looking for a comfortable living environment in Kenosha.

    Places of Worship

    • St Paul's Lutheran Church (0.4 miles)
    • St Therese Church (0.9 miles)
    • Holy Rosary Parish (3.4 miles)
    • Lakeside Lutheran Church (3.9 miles)
    • Journey Church (4.9 miles)

    Pharmacies

    • Good Value Pharmacy (0.6 miles)
    • Good Value Pharmacy (0.6 miles)
    • Walgreens (0.8 miles)
    • CVS Pharmacy (0.8 miles)
    • Octapharma Plasma (1.2 miles)
    • Walgreens (1.6 miles)
    • Walgreens (2.4 miles)

    Restaurants

    • Starlite Club (0.6 miles)
    • Burger King (0.7 miles)
    • Culver's (1.2 miles)
    • McDonald's (1.2 miles)
    • Taco Bell (1.2 miles)
    • Popeyes Louisiana Kitchen (1.3 miles)
    • Shenanigans on 60th (2.2 miles)

    Physicians

    • Kenneth G. Gilbertson MD (1.3 miles)
    • Junith M. Thompson MD Sc (2.2 miles)
    • Comprehensive Orthopaedics Sc (2.4 miles)
    • United Hospital System - Joshua Bloom MD (2.4 miles)
    • Lakeshore Urology (2.4 miles)
    • Dr Jandali's Office (2.4 miles)
    • Children's Medical Group (2.4 miles)

    Parks

    • Southport Park (1.9 miles)
    • Gangler Park (2.2 miles)
    • Eichelman Park (2.8 miles)
    • Wolfenbuttel Park (2.8 miles)
    • Charles Nash Park (3 miles)
    • Playground (4.4 miles)

    Hospitals

    • Children's Hospital of Wisconsin (2.4 miles)
    • Kenosha Medical Center (2.4 miles)
    • Ocenco (3.4 miles)
    • St Catherine's Medical Center Campus (4.2 miles)
    • Rogers Memorial Hospital (4.4 miles)
    • Aurora Medical Center (4.8 miles)
    • Aurora Labor and Delivery (4.8 miles)

    Cafes

    • Panera Bread (2.6 miles)
    • Harborside Common Grounds (3.1 miles)
    • The Coffee Pot (3.2 miles)
    • Corner Bakery Cafe (4 miles)
    • Starbucks (4.3 miles)

    Theaters

    • Cinemark Tinseltown USA (2.8 miles)

    Frequently Asked Questions

    How much does it cost to live at Crossroads Care Center of Kenosha in Kenosha, WI?
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