Crossroads Care Center of Kenosha Costs & Pricing
Crossroads Care Center of Kenosha offers competitive pricing for its residents compared to the broader market in Kenosha County and the state of Wisconsin. For individuals seeking studio accommodations, the center's monthly cost is $2,295, significantly lower than both the county average of $3,808 and the state average of $3,999. Similarly, one-bedroom units are affordably priced at $2,695, which remains below the county's rate of $2,972 and the state's figure of $3,412. However, when it comes to private rooms, Crossroads Care Center's pricing presents a notable contrast; at $7,448 per month, it exceeds both local and state averages ($4,804 and $4,339 respectively). Overall, while Crossroads Care Center excels in offering more economical options for studio and one-bedroom living arrangements, its private room costs may require careful consideration for potential residents.
| Floor plans | Crossroads Care Center of Kenosha | Kenosha County | Wisconsin |
|---|
| Studio | $2,295 | $3,808 | $3,999 |
| 1 Bedroom | $2,695 | $2,972 | $3,412 |
| Private | $7,448 | $4,804 | $4,339 |
Overall Review of Crossroads Care Center of Kenosha
caveat
17 reviews mention this
Call lights and phones are criticized
Residents and families frequently describe delays getting help and unanswered calls.
Multiple reviewers mention call buttons, phones, or staff presence not being reliable—citing long waits for help, unanswered calls, or hall situations where no one seemed to be around. Some comments also describe unsafe-feeling moments, including patients waiting to be assisted and getting in trouble while help was delayed. A few residents say they had good experiences when staff were reachable, but the responsiveness concerns remain a recurring theme.
common
16 reviews mention this
Staff kindness is also praised
Many reviewers describe staff as helpful, caring, and responsive when they can reach them.
Even with complaints, a substantial number of reviewers say the staff treated them with kindness and provided comfort and care. Several people specifically highlight attentive nursing and CNA support, as well as staff members helping with needs like transfers, coordinating communication with families, and keeping residents informed. Some also mention friendly managers and staff who ask if they need anything.
caveat
13 reviews mention this
Food quality is a mixed point
Food quality and dining service draw both strong praise and repeated complaints.
Reviews include praise for food being delicious or cooked well, but many others criticize meals as inedible or served cold and describe inconsistent dining service. Some reviewers mention difficulty getting assistance around mealtimes or that meals were not set up the way they expected. Diet-related care is offered through the dining plan, including diabetes diets and special dietary restrictions.
differentiator
2 reviews mention this
Pricing can be a selling point
Pricing is described as a cost concern by some families while others reference per-day rate changes.
While at least one reviewer says the cost of care is too high, another describes specific per-day figures when a stay length changed. The community’s published pricing range is lower than county and state benchmarks across unit types, which may explain why some families view it as manageable even when they disagree on care quality.
caveat
3 reviews mention this
Mental wellness and comfort care
Residents’ mental well-being is addressed, but dementia-related concerns appear in multiple reviews.
Some families describe a focus on comfort that includes both physical and mental needs, and others mention medicine management and support during difficult episodes. At the same time, a few reviewers raise serious concerns involving dementia or hallucinations, including incidents they describe as mishandled. This aligns with the presence of mental wellness programming and medication management in the care services offered.
common
2 reviews mention this
Activities and building updates show up
Reviews mention resident activities and that the facility has been updated.
Some reviewers describe group activities and seasonal or themed events, along with staff support for resident engagement. Others also mention the facility improving over time through updates and maintenance. A separate set of reviews, however, points to shortcomings in other areas, so the activity improvements don’t resolve all concerns.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
110 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
Fully furnished apartments with comprehensive care, meals, activities, and transportation to appointments.
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