Delavan Health Services

Pros

• The staff at Willowfield Nursing & Rehabilitation Center were very helpful, caring, and kind towards residents, ensuring their comfort at all times.
• Despite the facility being older, it was well-maintained and clean, contributing to a positive environment for patients and their families.
• The outdoor patio area allowed families to spend quality time with their loved ones in a pleasant setting, which can enhance overall happiness for those in care.
• The indoor visiting area provided a space for socialization and activities among residents, fostering a sense of community.
• Hospice workers demonstrated professionalism and compassion, providing both exceptional care for clients and support for their families during difficult times.

Cons

• The facility is run down and has an old appearance, contributing to an uncomfortable atmosphere.
• The rooms are very small and not conducive to comfort.
• Most staff members did not go above and beyond to make the patient feel comfortable; they simply did their job without offering encouragement or sympathy.
• One staff member was rude when informed about a malfunctioning oxygen supply, initially dismissing the concern.
• Overall, the facility does not uplift the spirits of loved ones during a difficult time.

Review

The experiences shared regarding hospice care at Willowfield Nursing & Rehabilitation Center in Delevan, Wisconsin, reveal a stark contrast in the perceptions of the facility and its staff. While some reviewers expressed dissatisfaction and disappointment with various aspects of the service, others found much to praise about their loved ones' care during difficult times. This juxtaposition highlights the subjective nature of care facilities and how individual experiences can greatly vary based on circumstances, personnel interactions, and expectations.

One reviewer recounted a troubling experience that left them feeling disheartened with the overall atmosphere at Willowfield. Describing the facility as run-down and old-looking, they noted that the rooms felt small and uninviting. The emotional backdrop was heightened by their father's terminal condition, which perhaps intensified their sensitivity to the environment surrounding him. Although they acknowledged that most staff members were friendly, they felt that none went above and beyond to provide comfort or reassurance during such a harrowing period. This lack of encouragement and sympathy was particularly concerning given their family's desire for a supportive environment where spirits could be lifted even in despairing circumstances.

A notable incident illustrates this reviewer’s frustration: when they alerted staff about an issue with their father's oxygen supply, a staff member dismissed their concern sharply, insisting it was functioning properly. It wasn't until later that a supervisor intervened and confirmed there was indeed a problem with the equipment — it had been hooked up incorrectly. This encounter accentuated feelings of negligence within the nursing home setting; moments like these can substantially affect families grappling with impending loss.

In stark contrast to this negative perspective, another review provided an entirely different narrative about the quality of care at Willowfield Nursing & Rehabilitation Center. The second reviewer reported experiencing attentive and compassionate support from the staff member responsible for caring for their aunt who had suffered multiple strokes. They described encounters filled with genuine kindness as invaluable during such an emotionally charged time. Despite acknowledging that the building itself appeared older, they were reassured by how well-maintained it was kept clean.

The attention to detail exhibited by caregivers played an essential role in enhancing this family member's experience at Willowfield. Their aunt received tailored support aimed at her specific needs despite verbal communication challenges stemming from her health issues. As part of this compassionate approach, caregivers made sure she remained comfortable while also engaging her whenever possible — demonstrating understanding beyond mere medical obligations.

Social environments also contributed significantly to enriching residents' lives; outdoor spaces with tables allowed families ample opportunity for fresh air while spending time together under less clinical conditions than inside hospital-like settings. Additionally, there were indoor common areas where residents could socialize or enjoy entertainment options like television shows — two elements crucial in maintaining spirits high within such challenging life circumstances.

Lastly, several reviews underline varying experiences across both satisfaction levels among hospice services offered through Willowfield Nursing & Rehabilitation Center as being above average overall. Many appreciated staff professionalism coupled with emotional intelligence toward patients and families alike throughout each resident's final journey on earth—a sentiment echoed strongly by one individual who emphasized graceful compassion displayed by employees when discussing end-of-life processes as especially commendable.

Ultimately, evaluations regarding Willowfield showcase how deeply personal experiences shape individuals’ viewpoints about hospice care facilities—what may appear lacking to one person could be perceived positively by another's standards set amidst unique circumstances unfolding daily in healthcare scenarios filled with both complexity and fragility—an intricate balance typifying critical moments spent together between loved ones navigating life's most heartbreaking chapters.

Physicians

• Poplar, Clifford Poplar Clifford Office (0 miles)
• Carlson Edward, MD (0.2 miles)
• Dean Delavan Clinic (0.2 miles)
• Morrison Eye Clinic (0.3 miles)
• Aurora Health Care (0.7 miles)
• Aurora Sports Health (0.7 miles)
• Darien Medical Center (4.6 miles)

Hospitals

• Dunphy Erin OD Mercy Health System (0.2 miles)
• Mercy Walworth Hospital and Medical Center (5.2 miles)
• Mercy Heart and Vascular System (5.2 miles)
• Mercy Birthing Center (5.2 miles)
• Mercy Plastic Surgery Center (5.2 miles)
• Aurora Lakeland Medical Center (7.3 miles)

Pharmacies

• Walgreens (0.4 miles)
• Shopko Delavan Pharmacy (0.5 miles)
• Walmart Pharmacy (1 miles)
• Aurora Pharmacy (4.9 miles)
• Pharmacy Station (5.4 miles)
• Walgreens (6.4 miles)
• Aurora Pharmacy (7.1 miles)

Places of Worship

• St Andrew Parish (0.4 miles)
• Norman B Barr camp (5.8 miles)
• St Benedict Church (6.3 miles)

Restaurants

• Los Agaves Restaurant (0.7 miles)
• Greenie's Clubhouse (0.9 miles)
• Jimmy John's (1 miles)
• Culver's (1.1 miles)
• Chili's Grill & Bar (1.2 miles)
• Lookout Bar and Eatery (1.7 miles)
• Inn Between (1.9 miles)

Cafes

• Elizabeth's Cafe (0.7 miles)
• Panera Bread (1.1 miles)
• Daddy Maxwell's Diner & Cafe (5.7 miles)
• Steamers Coffee (5.8 miles)
• Coffee Mill (6.1 miles)
• Coffee Mill By The Water (6.2 miles)
• Stillwater Coffee Company (7.2 miles)

Parks

• Elkhorn Sunset Park (4.8 miles)
• Kishwauketoe Nature Conservancy (5.6 miles)
• Edgewater Park (5.9 miles)
• Little Foot Playground (6.1 miles)
• Flat Iron Park (10.4 miles)