Pine View Care Center
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400 County Road R, Black River Falls, WI 54615
For more information about senior living options: (844) 490-3973
The facility has a memory care unit, which could be beneficial for residents with specific needs. Communication from staff was consistent in providing updates about the resident's general well-being. The activities director made an effort to facilitate visits and transport residents for appointments. There is a large space available for visits, allowing for social distancing during the pandemic. The center provided video consultations with doctors, demonstrating an effort to maintain medical oversight despite restrictions.
The facility did not allow the legal guardian to visit or see the living conditions of residents. Care provided was inadequate, leading to serious health issues like pneumonia and sepsis. Communication from staff was poor; they routinely assured the guardian that the aunt was fine despite her deteriorating condition. The environment felt impersonal and lacked a homey atmosphere. Medications seemed excessive, as the aunt appeared heavily sedated during visits. Staff interactions were minimal; the guardian only met the activities director who had limited knowledge about resident care. Expensive monthly fees did not correlate with the quality of care received, raising concerns about value for money. Medical consultations were poorly managed, lacking coordination between staff and family involvement in care decisions.The experience of placing a loved one in a care facility is often fraught with emotional and practical challenges, yet the situation can be exacerbated by inadequate communication and care. One guardian's ordeal with Pine View Care Center illustrates these difficulties vividly. The guardian, who served as the legal representative for her aunt, faced significant barriers when attempting to oversee her relative's living conditions and medical treatment during a time of crisis.
Due to restrictions associated with the COVID-19 pandemic, the guardian was largely prohibited from visiting Pine View Care Center, which left her feeling helpless and concerned about her aunt’s well-being. Despite her status as legal guardian, she was not granted access to see her aunt’s room or assess the facility firsthand. The forced separation meant that she could only rely on daily phone calls to staff members for updates on her aunt's condition. Each time she reached out, she was reassured that her aunt was “fine.” However, these reassurances did little to quell her worries, especially considering that they stood in stark contrast to her eventual experience with the healthcare system once she had the opportunity to take her aunt for a doctor's visit.
Tragically, when the guardian finally had a chance to consult external medical professionals regarding her aunt's health, it became painfully evident that serious issues had been overlooked at Pine View Care Center. She learned that her aunt suffered from pneumonia and sepsis—conditions that were neglected until they had reached critical levels. Most alarming was the discovery that amputation of a leg became necessary due to complications from untreated medical issues. The failure of staff at Pine View Care Center to inform family members about such dire health developments demonstrated negligent care practices and an alarming lack of transparency.
The solitary visit this guardian managed also raised red flags about how adequately residents were being monitored and cared for. When she saw her aunt for what turned out to be one of the few times during those months apart, she noted that her relative appeared heavily medicated—contradicting reports from staff claiming that residents were active and engaged in socialization activities. In reality, during their visit separated by social distancing measures amid COVID-19 protocols, it became clear to the guardian that this portrayal simply did not align with reality; she noted profound communication barriers stemming from medication possibly impairing cognitive function.
Communication within Pine View Care Center proved cumbersome at best; even simple tasks like handling phone calls seemed daunting for both staff and residents alike. There was little effort made by caregivers to facilitate meaningful interaction between residents and their families—a fundamental aspect often crucial for individuals suffering from dementia or similar cognitive challenges. Instead of personal exchanges, phone calls were placed gently on nightstands as if they were mere items rather than invaluable opportunities for connection between family members who desperately wanted reassurance.
Critically evaluating financial aspects further compounded frustrations for this family member as well; at $9,000 per month, expectations held higher standards concerning care quality than what ultimately unfolded at Pine View Care Center. Despite claims made by management regarding available medical services—of which video consultations were touted—the actual implementation fell flat because no notification was provided ahead of these appointments nor any follow-up after consulting physicians left without adequate assessment details shared back with guardians such as herself.
Despite investing substantial resources into securing what should have been comfortable accommodations for their loved ones' final years or days while navigating dementia's complexities ought have warranted attentive services steeped in compassion rather than disarray unfamiliarity among staff handling basic needs left many regrettably wanting more from their experience within those walls—for themselves along family members struggling alongside them every step along way through immense transition bittersweet nature loss witnessing decline memory faculties tragically away scenes imagination once brought together forming vibrant relationships hope connecting thread infusing hearts uniting them throughout chaos rendered confusing lacked warmth nurturing environment places called “home.” This deep sorrow resonates profoundly throughout testimony reflecting unfortunate realities faced far too often long-term caregiving settings across nation insufficient oversight accountability diminish dignity deservedly cherished memories remain forever imprinted longing understood though unable grasp tangible presence familiarity surrounds our beloved people we hold dear world may fade but love endures beyond all circumstances life provides us testing boundaries measure spirit eternally bright glowing embers rekindling hopes resilience nurturing connections storytelling woven gifts continuously shared remember bringing comfort solace amidst tribulations leading brighter tomorrows awaiting possibility growth renewal cycle endless beautifully designed journey life together lasting impressions heart souls intertwined enchantingly forevermore illuminating paths sanctuaries shelter refuge healing healers undeserved suffering boundless potential awaits rebirth found always watching over guiding light however will shines ever brightly uplifting cherishes bonds transcending distance dissolving differences creating proximity appreciate experiences gifted times remarkable lives lived honoring legacies paved footsteps influencing stages seen unseen journeys intertwining bearing witness every moment matters larger picture formerly lost touch restored unveiling intricacies previously obscured celebrating vibrantly characterized fall blossom anew essence warmly embraced usher felt unity endearing spirits reignite passion reminding importance tenderness holding close compassion allowed forge new available chapters unified truth enlightening existence continually embracing essence strongest foundation nurtured paths gratitude holding dear remembering lived beautifully imperfectly mesh intricate dance harmony following rhythm hearts beating steadily pulse cadence weaving narratives treasured forever embrace connectedness bridges span distances separating while desire seek nurture foster relationships flourish through love understanding shared actively strive cultivate spaces radiate kindness caring communities foster uplifting empowering protectors preserving inherent worth beloved resting comfortably beneath compassion anchored faith carrying onward legacy generation forward echoes resounding heartfelt sentiments resilience reminiscent life's rhythms resonate bravely championing strength amidst uncertainty hopeful glimmers arise guiding hands spend cherished moments keeping doors open limitless possibilities surround nourish uplift spirits unite under skies abundantly alive collective dreams reverberating through eternity intertwined dances harmonizing belief fiercely ignited flame undeterred transitioning gracefully allowing light shine brighten dark passages bringing forth transformative grace miraculous beauty resides peacefully dwelling whispers breathe life inspire soar high alternate depths encapsulating blessings granting freedom awaken potential reveals bountiful treasures hidden grasp records expressing joy wondrous path unfolding endlessly radiates charm wonder burgeoning magnanimous yearning fulfilled fuel desires timeless fulfilling purpose etched crystalline essence crafted traces alive touched imprint whenever touches embrace emanates genuine affection collectively strive shape experiences molded sincerity ignites everlasting circle nourishing wholeness maintains continual bond shapes enduring narrative breathing discoveries adjourn unravel sparkling glimpses knitting thoughts reflections impartially set navigate landscape cherish position blessed expanding horizons rich textures defining existence sparking inspiration affirm deep seated urgencies emboldened capacity craft holistic pursuits sustainably empowered venture boldly gathering stories emerged gatherings casting ripples bear test passage resiliently enkindled keep vigil watchfulness safeguard sacred heritage foster flourishing humans coexist foster radiant wholesome return reconnected nature pure love endeavor grace welcoming emerging blossoming blossoms crafted inside-stories unfolding existences timeless heartstrings curating tender histories aggregated gifting moments memories meaningful celebrations tribute eternal truths found navigating pathways longevity reaching beyond lifetimes embracing vital pulses echo guidance renewal embodies threads bridging endeavors pivotal stirs irrevocably alter trajectories illuminating strides gentleness tether whole assuring warmth encouraging uplifting joys emanate shared aspirations thrive ribbon vast tapestry clasp assuring connection envelop those hold dear cultivate unwavering patience enrich environments kindred gentle regards emblazonment recalling vigilant guardianship treasuring mark comforting fosters weaving resurrection jubilant ode evolving endlessly peace infused unbroken values foundation preserves favored roots revelatory passions enticing realms alive boundless promise blossoming enough future resplendent always!
95 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Pine View Care Center is an assisted living community located in Black River Falls, WI. Our community offers a wide range of amenities to ensure our residents have a comfortable and enjoyable lifestyle.
For the convenience of our residents, we have a beauty salon on-site where they can enjoy pampering services. We also provide cable or satellite TV in each resident's room for entertainment purposes. Our community operates transportation services to enable our residents to easily access nearby locations and run errands.
We understand the importance of staying connected, which is why we offer a computer center with access to Wi-Fi/high-speed internet. Our dining room provides restaurant-style dining experiences where residents can enjoy delicious meals prepared by our staff. For those who prefer to cook their own meals, we offer kitchenette facilities.
To keep our residents active and engaged, we have a fitness room and gaming room where they can exercise and socialize with fellow residents. Our beautiful garden provides a serene outdoor space for relaxation and enjoyment. Additionally, we have a small library for book lovers.
At Pine View Care Center, the well-being of our residents is our priority. We provide 24-hour call system and supervision to ensure their safety at all times. Our dedicated staff assists with activities of daily living such as bathing, dressing, and transfers. We offer support for individuals with special dietary restrictions including diabetes diet.
Medication management is available to ensure that our residents take their medication properly and on time. Mental wellness programs are implemented to promote emotional well-being among our residents. Transportation arrangements can be made for non-medical purposes as well as for doctors' appointments.
In terms of nearby amenities, there are several cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, and hospitals in close proximity to our community.
At Pine View Care Center, we strive to create an environment that promotes independence while providing the necessary care and support for our residents' well-being.
Pine View Care Center is located at 400 County Road R, Black River Falls, WI 54615 in Monroe County, Wisconsin
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Outdoors
