Pine View Care Center in Black River Falls, WI

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Pine View Care Center

Pine View Care Center in Black River Falls, WI

400 County Road R, Black River Falls, WI 54615

For more information about senior living options: (844) 490-3973

2.3 from 15 reviews
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9

Skilled Nursing Facility

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    Overall Review of Pine View Care Center

    Pros

    • pro The staff is very amazing and does their best to help every resident.
    • pro The staff is very kind and compassionate, and they make the home amazing.
    • pro The staff cares for residents with dedication, going above and beyond to meet their needs and acting as strong advocates.
    • pro Residents have access to wonderful occupational and physical therapists.
    • pro The staff's care and advocacy are highlighted as strengths of the home.

    Cons

    • pro The facility is understaffed and lacks basic comforts like air conditioning, with frequent power outages.
    • pro Staffing is poor, with low pay, frequent absenteeism, and nursing management described as useless and not enough CNAs.
    • pro The care provided did not meet expectations, and family members were not timely informed about serious health issues.
    • pro Family members are not allowed to visit or view the patient's room, and they cannot discuss care with doctors.
    • pro The care is overpriced for what is delivered, and doctors often appear only via video rather than in person.
    • pro The staff are not visible or knowledgeable beyond the activities director, indicating poor overall care.
    • pro There are allegations of racist behavior by a CNA, and administration is not effectively addressing those concerns.

    Review

    Pine View Care Center in Black River Falls is best suited for families seeking a facility where frontline staff genuinely care and advocate for residents, and where strong therapeutic services, including occupational and physical therapy, can support rehabilitation or ongoing activity. The strongest asset by far is the personal warmth and dedication of caregivers who try to bend over backward for residents. For families that can tolerate imperfect systems while prioritizing hands-on staff engagement, this community can feel like a lifeline. The memory care option is noted, and for some residents with dementia this presence of a specialized unit can offer continuity of care within a familiar setting.

    That said, this community warrants careful consideration for anyone who expects consistently reliable management, transparent communication, and seamless medical oversight. Several reviews flag significant governance gaps: under-staffing, high turnover, and a perception that nursing leadership does not address problems effectively. The cost is substantial - thousands per month - without a commensurate sense of consistently delivered value from administration, particularly in terms of timely medical updates and proactive family involvement. Families who need clear, ongoing visibility into care decisions and routine doctor interactions should proceed with caution or seek alternatives.

    The practical upside - compassionate, responsive front-line staff - offsets some risk, especially for residents who benefit from daily advocacy and empathetic caregiving. When staff are present, residents appear to receive attentive support, and therapists are frequently praised for their competence and dedication. This creates a credible baseline of daily quality care, especially in short-term rehab or routine support situations where the human touch matters most. In memory care, the presence of a dedicated unit can be a stabilizing factor for residents who respond well to familiar routines and steady, attentive aides.

    However, the dominant downsides tend to eclipse these strengths. Chronic staffing shortages, low pay, and frequent call-outs among CNAs degrade consistency and raise the likelihood of missed cues in escalating health concerns. Administrative leadership receives strong pushback for inaction and poor communication - families report delays in recognizing serious medical issues, limited access to doctors beyond video visits, and insufficient coordination of care plans. The emotional weight of feeling unheard is compounded by experiences of perceived overmedication and a sense that loved ones are not always placed at the center of decision-making, which erodes trust over time.

    Ultimately, the pros and cons structure a clear verdict: the care environment can be deeply caring and professionally capable on the ground, but systemic shortcomings in staffing, administration, and transparency inhibit reliable, long-term confidence. For families who can actively participate in care oversight, press for regular in-person physician rounds, demand timely updates, and maintain a vigilant eye on care plans, Pine View can still function as a viable option. For those seeking a seamless, low-ambiguity experience with predictable medical oversight and dignity of risk-managed care, alternatives may offer more peace of mind and fewer confrontations about value versus cost.

    In practical terms, families considering Pine View should approach with a concrete plan. Schedule extended, multi-day visits to observe interactions between staff and residents, and request meetings with both the nursing supervisor and the administrator to assess responsiveness and accountability. Probe staffing schedules, CNA coverage, and how often family members are consulted about medical decisions. Seek clear, written care plans, and insist on timely, direct physician communication rather than relying on remote or third-party updates. If the impression is that administration is disengaged or family voices are minimized, it is prudent to compare this community with other local options or larger facilities known for stronger governance and more consistent medical oversight. The decision should hinge on whether a loved one can thrive within a setting where compassionate frontline care is real and reliable, even if the overall system requires more robust oversight and improved transparency.

    Features

    Housing

    • 95 resident community capacity 95 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Pine View Care Center is an assisted living community located in Black River Falls, WI. Our community offers a wide range of amenities to ensure our residents have a comfortable and enjoyable lifestyle.

    For the convenience of our residents, we have a beauty salon on-site where they can enjoy pampering services. We also provide cable or satellite TV in each resident's room for entertainment purposes. Our community operates transportation services to enable our residents to easily access nearby locations and run errands.

    We understand the importance of staying connected, which is why we offer a computer center with access to Wi-Fi/high-speed internet. Our dining room provides restaurant-style dining experiences where residents can enjoy delicious meals prepared by our staff. For those who prefer to cook their own meals, we offer kitchenette facilities.

    To keep our residents active and engaged, we have a fitness room and gaming room where they can exercise and socialize with fellow residents. Our beautiful garden provides a serene outdoor space for relaxation and enjoyment. Additionally, we have a small library for book lovers.

    At Pine View Care Center, the well-being of our residents is our priority. We provide 24-hour call system and supervision to ensure their safety at all times. Our dedicated staff assists with activities of daily living such as bathing, dressing, and transfers. We offer support for individuals with special dietary restrictions including diabetes diet.

    Medication management is available to ensure that our residents take their medication properly and on time. Mental wellness programs are implemented to promote emotional well-being among our residents. Transportation arrangements can be made for non-medical purposes as well as for doctors' appointments.

    In terms of nearby amenities, there are several cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, and hospitals in close proximity to our community.

    At Pine View Care Center, we strive to create an environment that promotes independence while providing the necessary care and support for our residents' well-being.

    Nearby Places of Interest

    Parks

    • Rock Springs Park (0.4 miles)
    • Hoffman Aquatic Park (0.5 miles)
    • Lunda Community Park (0.5 miles)
    • Parks & Recreation Department (0.7 miles)
    • Castle Mound Park (0.9 miles)
    • The Deer Park (1 miles)
    • Perry Creek Recreation Area (1.5 miles)

    Restaurants

    • Oriental Kitchen (0.5 miles)
    • Sand Creek Brewing Company (0.6 miles)
    • Falls Cafe (0.8 miles)
    • Cozy Corner Tavern (0.8 miles)
    • Mr Pita (0.8 miles)
    • Cinco de Mayo (0.8 miles)
    • Re-Pete's Saloon & Grill (1 miles)

    Places of Worship

    • Parkview Church-Bgc (0.6 miles)
    • Evangelical Lutheran Church (0.7 miles)
    • Black River Falls Christians (0.7 miles)
    • United Methodist Church (0.7 miles)
    • Black River Baptist Church (0.7 miles)
    • Black River Gospel Hall (0.7 miles)
    • Black River Falls Untd Methodist (0.7 miles)

    Transportation

    • Black River Falls Airport (0.7 miles)
    • U-Haul Neighborhood Dealer (0.8 miles)
    • U-Haul Neighborhood Dealer (0.8 miles)
    • U-Haul Neighborhood Dealer (3.1 miles)
    • Hixton Ridge Taxidermy (6.7 miles)
    • Neillsville Taxi Cab (19.2 miles)
    • Jellystone Park Express (20 miles)

    Cafes

    • Hixton Blue Collar Cafe (0.8 miles)
    • Gathering Grounds (1.3 miles)
    • Wilemans Cafe (2.9 miles)
    • Northfield Cafe (16.7 miles)
    • Northfield Mercantile (16.7 miles)

    Physicians

    • Gundersen Eye Clinic Black River Falls (1.1 miles)
    • Gundersen Hospital Clinic (18.6 miles)

    Hospitals

    • Black River Memorial Hospital (1.1 miles)
    • Tomah Memorial Hospital (19.7 miles)

    Pharmacies

    • Walmart Pharmacy (1.4 miles)
    • Blair Pharmacy (18.5 miles)

    Frequently Asked Questions

    Where is Pine View Care Center?

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