729 Park Street, Antigo, WI 54409
For more information about senior living options: (844) 490-3973
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Eastview Health and Rehabilitation Center in Antigo, Wisconsin garners a broad spectrum of opinions from families and residents who have experienced its care. A number of reviews paint a picture of a facility where attentive staff, personal connection, and clear communication can make a meaningful difference. Several writers describe very good care and genuine personal attention, noting that changes in a loved one's status were conveyed in person and by phone as situations evolved. The caregivers are frequently praised for being helpful, attentive, and respectful, with one commenter stating they return weekly to visit and that the experience is rewarding. For these families, Eastview (and the connected Gardenview) feels like a place with real heart and a culture of caring.
Other accounts echo this sentiment with a strong sense of trust in the staff. One reviewer who has stayed at three skilled-nursing facilities says Eastview is the only one they would highly recommend, highlighting a competent, caring, and friendly staff, coupled with a clean, attractively decorated environment. There are also stories of long-term engagement and advocacy by families who have seen the staff "truly care" for their loved ones over years. The sense of a tight-knit team is reinforced by references to leadership and a village-like atmosphere - people from administration, nursing, therapy, volunteers, and drivers all contributing to a meaningful experience for residents.
In several narratives, Eastview and Gardenview are described as complementing each other in a way that broadens the sense of community. Families recount mothers and grandmothers being looked after with genuine care, and even recount that some family members have themselves previously worked as CNAs, underscoring the recognition of hard work and dedication required in this field. A reviewer who has observed the facility over time emphasizes that the staff's dedication isn't just for show; they understand nursing home life is hard and that staffing realities can constrain what is possible on any given day. These reviews often close with gratitude for the staff, volunteers, and the broader community that makes up the Eastview campus.
Yet, not every experience matches the praise, and several reviews document troubling concerns about care and safety. One account describes a situation where a resident sat in soiled clothing, with the reviewer alleging that the COVID unit's setup on the rehab ward allowed residents to wander between rooms, leading to a situation where a loved one contracted the virus. The reviewer recalls distressing communications around a beloved father's decline and death, suggesting that medications might not have been administered properly and that the decline could have been hastened by a lack of timely, attentive care. This account, like others, speaks to fear and grief around a loved one's experience in the facility and raises questions about how well medical and emotional support are coordinated in crisis moments.
Another highly critical story centers on neglect and neglect-like indicators. A reviewer describing a grandfather's rehab stay writes that he was not fed on multiple days, sat in his own urine, and was not cleaned properly. The account emphasizes overlooked call lights, delayed assistance for bathroom needs, and a lack of basic attention during discharge day. The same post uses strong language to argue that the facility should face penalties until care standards improve. While such experiences are not universal, they stand in sharp contrast to the more positive testimonials and serve as a sobering reminder of the variability in care that families can encounter.
There are also specific anecdotes that touch on interpersonal dynamics and the day-to-day realities of staffing. A grandmother with Alzheimer's is described as frequently left alone, even contemplating throughlines of neglect such as being left unattended when attention was suddenly required to address bathroom needs. A family member recounts a nurse's harsh interruption and other moments where perceived impatience or miscommunication intensified an already stressful situation. In another instance, a family member reports trouble with finding a resident's phone, with the front desk and staff failing to locate it after assurances from a supervisor, contributing to a sense of frustration and a perception of disorganization. These stories highlight how sensitive and fraught day-to-day interactions can be, especially when families are juggling multiple care needs and emotions.
Despite the darker accounts, there are persistent admissions of admiration for certain staff members and specific programs. One review praises a particular CNA for compassion and care that extended to a resident's family, noting the blessing of such a kind, heartfelt interaction. The sentiment extends to the leadership team, with mentions of Wanda (an administrator with decades of experience) and Sharee (Director of Nursing and a wound-care specialist) who are described as working cohesively to deliver meaningful, high-quality experiences. The campus even features a therapy dog named Rocket that greets visitors and visits patients, an element cited as uplifting and beneficial to residents' spirits. Collectively, these comments reinforce that Eastview has dedicated individuals whose work leaves a lasting positive impression.
Taken together, the reviews reveal a facility with a dual face: on one hand, a devoted staff, supportive leadership, a clean and welcoming environment, and programs that can profoundly improve residents' lives; on the other hand, serious concerns about consistency of care, safety, and communication that have led some families to conclude that improvements are urgently needed. The campus is described as both a place where care can be deeply personal and compassionate and a site where under-staffing, outdated infrastructure, and lapses in routine care have, at times, caused real harm. For families considering Eastview, the breadth of experiences suggests the importance of visiting in person, meeting the care team, and asking pointed questions about staffing, medication administration, infection control, and how families are kept informed during transitions or crises. In the end, Eastview appears to be a facility that can offer genuinely excellent, loving care when the circumstances align, but that also requires ongoing attention to staffing levels, procedures, and patient safety to ensure consistently high-quality outcomes for every resident.
The Bay at Eastview Health and Rehabilitation in Antigo, WI is an exceptional assisted living community that offers a wide range of amenities and care services for its residents. The community is fully furnished and provides a comfortable and welcoming environment for individuals looking for assistance with their daily activities.
Residents can enjoy the convenience of on-site beauty salon services, cable or satellite TV in their private rooms, and access to a computer center for staying connected with loved ones. The dining room offers restaurant-style dining with delicious meals prepared according to special dietary restrictions.
For recreational activities, there is a fitness room to promote physical well-being, a gaming room for entertainment, and a small library for reading enthusiasts. Outdoor space and gardens allow residents to relax and enjoy nature. Scheduled daily activities are organized by the community, along with planned day trips that provide opportunities to explore nearby attractions.
The 24-hour call system and supervision ensure that residents receive assistance whenever needed. Trained staff members are available to provide support with activities of daily living such as bathing, dressing, and transfers. Medication management is also provided to ensure proper administration.
Transportation arrangements are available both for non-medical needs like community-operated transportation and coordination for move-in purposes, as well as medical appointments through transportation to doctors' appointments. Wi-Fi/high-speed internet access allows residents to stay connected online.
In terms of nearby facilities, there are two cafes, four parks, two pharmacies, four physicians' offices, 29 restaurants, seven transportation options such as bus stops or train stations in close proximity. Additionally, there are 18 places of worship nearby for residents seeking spiritual fulfillment or attendance at religious services. There is also one theater nearby for those interested in cultural events.
Overall, The Bay at Eastview Health and Rehabilitation ensures that its residents receive top-notch care services while enjoying numerous amenities and convenient access to various facilities in the surrounding area.
The Bay At Eastview Health And Rehabilitation is located at 729 Park Street, Antigo, WI 54409 in Shawano County, Wisconsin
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