The Bay At Eastview Health And Rehabilitation

729 Park Street, Antigo, WI 54409

For more information about senior living options: (844) 490-3973

2.8 from 19 reviews
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Skilled Nursing Facility

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    Overall Review of The Bay At Eastview Health And Rehabilitation

    Pros

    • pro The staff was very helpful and attentive to her needs.
    • pro The personal touch by everyone showed a high level of professional expertise and personal interest in her care.
    • pro The facility is clean and attractively decorated.
    • pro The staff is competent, caring and friendly.
    • pro Eastview and Gardenview staff truly care about residents.
    • pro The team of healthcare professionals are phenomenal and provide high-quality care with respect and dignity.
    • pro The CNA on duty was compassionate and caring.
    • pro A therapy dog named Rocket greets patients daily and enhances the experience.

    Cons

    • pro Eastview allegedly lets residents sit in soiled clothes.
    • pro The covid unit on the rehab floor allowed residents to wander between rooms, increasing risk of exposure.
    • pro Medications were reportedly not administered properly, potentially contributing to a resident's death.
    • pro One reviewer stated they would not put their worst enemy in this facility.
    • pro A grandmother with Alzheimer's was left alone, yelled at, and made to wait for the bathroom.
    • pro Residents were reportedly not fed or left without meals, including during discharge.
    • pro The facility was described as understaffed, outdated, with a bad smell, and lacking professionalism.
    • pro A family claimed staff failed to locate a resident's phone when requested.
    • pro Residents were left sitting in their own urine and not cleaned.

    Review

    Eastview Health and Rehabilitation Center in Antigo, Wisconsin garners a broad spectrum of opinions from families and residents who have experienced its care. A number of reviews paint a picture of a facility where attentive staff, personal connection, and clear communication can make a meaningful difference. Several writers describe very good care and genuine personal attention, noting that changes in a loved one's status were conveyed in person and by phone as situations evolved. The caregivers are frequently praised for being helpful, attentive, and respectful, with one commenter stating they return weekly to visit and that the experience is rewarding. For these families, Eastview (and the connected Gardenview) feels like a place with real heart and a culture of caring.

    Other accounts echo this sentiment with a strong sense of trust in the staff. One reviewer who has stayed at three skilled-nursing facilities says Eastview is the only one they would highly recommend, highlighting a competent, caring, and friendly staff, coupled with a clean, attractively decorated environment. There are also stories of long-term engagement and advocacy by families who have seen the staff "truly care" for their loved ones over years. The sense of a tight-knit team is reinforced by references to leadership and a village-like atmosphere - people from administration, nursing, therapy, volunteers, and drivers all contributing to a meaningful experience for residents.

    In several narratives, Eastview and Gardenview are described as complementing each other in a way that broadens the sense of community. Families recount mothers and grandmothers being looked after with genuine care, and even recount that some family members have themselves previously worked as CNAs, underscoring the recognition of hard work and dedication required in this field. A reviewer who has observed the facility over time emphasizes that the staff's dedication isn't just for show; they understand nursing home life is hard and that staffing realities can constrain what is possible on any given day. These reviews often close with gratitude for the staff, volunteers, and the broader community that makes up the Eastview campus.

    Yet, not every experience matches the praise, and several reviews document troubling concerns about care and safety. One account describes a situation where a resident sat in soiled clothing, with the reviewer alleging that the COVID unit's setup on the rehab ward allowed residents to wander between rooms, leading to a situation where a loved one contracted the virus. The reviewer recalls distressing communications around a beloved father's decline and death, suggesting that medications might not have been administered properly and that the decline could have been hastened by a lack of timely, attentive care. This account, like others, speaks to fear and grief around a loved one's experience in the facility and raises questions about how well medical and emotional support are coordinated in crisis moments.

    Another highly critical story centers on neglect and neglect-like indicators. A reviewer describing a grandfather's rehab stay writes that he was not fed on multiple days, sat in his own urine, and was not cleaned properly. The account emphasizes overlooked call lights, delayed assistance for bathroom needs, and a lack of basic attention during discharge day. The same post uses strong language to argue that the facility should face penalties until care standards improve. While such experiences are not universal, they stand in sharp contrast to the more positive testimonials and serve as a sobering reminder of the variability in care that families can encounter.

    There are also specific anecdotes that touch on interpersonal dynamics and the day-to-day realities of staffing. A grandmother with Alzheimer's is described as frequently left alone, even contemplating throughlines of neglect such as being left unattended when attention was suddenly required to address bathroom needs. A family member recounts a nurse's harsh interruption and other moments where perceived impatience or miscommunication intensified an already stressful situation. In another instance, a family member reports trouble with finding a resident's phone, with the front desk and staff failing to locate it after assurances from a supervisor, contributing to a sense of frustration and a perception of disorganization. These stories highlight how sensitive and fraught day-to-day interactions can be, especially when families are juggling multiple care needs and emotions.

    Despite the darker accounts, there are persistent admissions of admiration for certain staff members and specific programs. One review praises a particular CNA for compassion and care that extended to a resident's family, noting the blessing of such a kind, heartfelt interaction. The sentiment extends to the leadership team, with mentions of Wanda (an administrator with decades of experience) and Sharee (Director of Nursing and a wound-care specialist) who are described as working cohesively to deliver meaningful, high-quality experiences. The campus even features a therapy dog named Rocket that greets visitors and visits patients, an element cited as uplifting and beneficial to residents' spirits. Collectively, these comments reinforce that Eastview has dedicated individuals whose work leaves a lasting positive impression.

    Taken together, the reviews reveal a facility with a dual face: on one hand, a devoted staff, supportive leadership, a clean and welcoming environment, and programs that can profoundly improve residents' lives; on the other hand, serious concerns about consistency of care, safety, and communication that have led some families to conclude that improvements are urgently needed. The campus is described as both a place where care can be deeply personal and compassionate and a site where under-staffing, outdated infrastructure, and lapses in routine care have, at times, caused real harm. For families considering Eastview, the breadth of experiences suggests the importance of visiting in person, meeting the care team, and asking pointed questions about staffing, medication administration, infection control, and how families are kept informed during transitions or crises. In the end, Eastview appears to be a facility that can offer genuinely excellent, loving care when the circumstances align, but that also requires ongoing attention to staffing levels, procedures, and patient safety to ensure consistently high-quality outcomes for every resident.

    Features

    Housing

    • 136 resident community capacity 136 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    The Bay at Eastview Health and Rehabilitation in Antigo, WI is an exceptional assisted living community that offers a wide range of amenities and care services for its residents. The community is fully furnished and provides a comfortable and welcoming environment for individuals looking for assistance with their daily activities.

    Residents can enjoy the convenience of on-site beauty salon services, cable or satellite TV in their private rooms, and access to a computer center for staying connected with loved ones. The dining room offers restaurant-style dining with delicious meals prepared according to special dietary restrictions.

    For recreational activities, there is a fitness room to promote physical well-being, a gaming room for entertainment, and a small library for reading enthusiasts. Outdoor space and gardens allow residents to relax and enjoy nature. Scheduled daily activities are organized by the community, along with planned day trips that provide opportunities to explore nearby attractions.

    The 24-hour call system and supervision ensure that residents receive assistance whenever needed. Trained staff members are available to provide support with activities of daily living such as bathing, dressing, and transfers. Medication management is also provided to ensure proper administration.

    Transportation arrangements are available both for non-medical needs like community-operated transportation and coordination for move-in purposes, as well as medical appointments through transportation to doctors' appointments. Wi-Fi/high-speed internet access allows residents to stay connected online.

    In terms of nearby facilities, there are two cafes, four parks, two pharmacies, four physicians' offices, 29 restaurants, seven transportation options such as bus stops or train stations in close proximity. Additionally, there are 18 places of worship nearby for residents seeking spiritual fulfillment or attendance at religious services. There is also one theater nearby for those interested in cultural events.

    Overall, The Bay at Eastview Health and Rehabilitation ensures that its residents receive top-notch care services while enjoying numerous amenities and convenient access to various facilities in the surrounding area.

    Nearby Places of Interest

    Hospitals

    • Langlade Memorial Hospital (0.2 miles)
    • Aspirus At Home - Home Health (0.3 miles)
    • Langlade Hospital - Hotel Dieu of St Joseph of Antigo Wisconsin (0.3 miles)
    • Langlade Hospital - Hotel Dieu of St Joseph of Antigo Wisconsin (0.3 miles)
    • University of Wisconsin Hospital and Clinics (0.9 miles)
    • Langlade Hospital - Hotel Dieu of St Joseph of Antigo Wisconsin (1.2 miles)

    Physicians

    • Aspirus General Clinic (0.3 miles)
    • Aspirus Cardiovascular Associate (0.3 miles)
    • Hearing Services (0.8 miles)
    • Dovorany Orthodontics (1.1 miles)
    • Aspirus Birnamwood Clinic (15.1 miles)

    Places of Worship

    • St John's Catholic Church (0.6 miles)
    • Catholic Diocese Of Green Bay (0.6 miles)
    • The Well (0.8 miles)
    • Wels (0.9 miles)
    • Faith UCC (0.9 miles)
    • Faith United Church of Christ (0.9 miles)
    • St Ambrose Episcopal Church (1 miles)

    Parks

    • Rockin Robin Park (0.6 miles)
    • Mendik Park (1.1 miles)
    • Evergreen River Fishery Area (1.2 miles)
    • Woods Flowage State Fishery (1.2 miles)
    • Langlade Veterans Memorial Pk (13.1 miles)
    • Dells Of The Eau Claire River (13.7 miles)

    Restaurants

    • Farmers Home Restaurant (0.7 miles)
    • Boettcher's Bar (0.8 miles)
    • Little Caesars Pizza (0.8 miles)
    • Two Angels Family Restaurant (0.8 miles)
    • El Tequila (0.8 miles)
    • La Mexicana (0.9 miles)
    • Fifth Avenue Restaurant (0.9 miles)

    Pharmacies

    • Lakeside Pharmacy & Grocery (0.7 miles)
    • Walgreens (1.5 miles)

    Cafes

    • Sweet Thyme (0.8 miles)
    • The Brown Mug (0.9 miles)
    • Emma Kait's Coffeehaus (15.1 miles)

    Transportation

    • Walker Aviation (0.8 miles)
    • U-Haul Neighborhood Dealer (0.8 miles)
    • U-Haul Neighborhood Dealer (1 miles)
    • Langlade County Airport (AIG) (1.7 miles)
    • After The Hunt Taxidermy (1.7 miles)
    • Curran's Taxidermy (3.7 miles)
    • Fittante Taxidermy & Fish Replicas (3.7 miles)

    Theaters

    • Palace Theatre (1 miles)

    Frequently Asked Questions

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