Grant Memorial Hospital

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Grant Memorial Hospital

117 Hospital Drive, Petersburg, WV 26847

For more information about senior living options: (844) 490-3973

2.9 from 54 reviews
5 stars
20
4 stars
4
3 stars
4
2 stars
2
1 stars
24

Skilled Nursing Facility

Overall Review of Grant Memorial Hospital

Pros

  • pro One reviewer praised Dr. Geary for taking great care of his son and for listening to concerns, with the staff described as friendly and welcoming.
  • pro Another reviewer said the doctors and nurses were very nice and the facility was clean.
  • pro A patient described the ER staff as 10/10 - beyond nice and helpful, quickly getting breathing under control.
  • pro Dr. Geeting and the ER staff were credited with excellent care and bedside manner for a 1-year-old son.
  • pro A knee replacement patient called the staff pleasant and caring - from doctors to housekeeping - contributing to a speedy recovery.
  • pro A radiology staff member named Tina was singled out as the sweetest person and praised for easing the patient's mind.

Cons

  • pro The ER receptionist is described as rude, and the hospital's policies and billing practices are labeled lazy and mismanaged.
  • pro The hospital is said to have deteriorated from a previously nice and caring place to a terrible one.
  • pro In a Mt Storm ER visit, no one introduced themselves, the doctor mumbled and was hard to understand, making the experience feel creepy.
  • pro A reviewer would give zero stars, alleging misdiagnosis (gout) after a nurse practitioner visit and being treated without proper consent.
  • pro A patient was refused care due to Maryland insurance, wasting a long trip and suggesting a potential lawsuit.
  • pro Front desk staff are described as hateful and losing referrals, though a radiology staffer named Tina is singled out for exceptional service.
  • pro The hospital is accused of failing to diagnose infection and neglecting essential tests, leading to life-threatening consequences.

Review

The collection of experiences from Grant Memorial Hospital paints a complex portrait of a facility that many people rely on in moments of urgency, vulnerability, and routine care, but which also leaves a substantial number of patients frustrated and sometimes outraged. Across the remarks, there is a consistent thread of highly variable care: moments of genuine compassion and professionalism are interwoven with episodes that feel disorganized, dismissive, or mismanaged. Several patients describe staff who were caring, attentive, and capable, while others recount encounters that seemed to overlook basic communication, patient autonomy, and appropriate medical decisions. Taken together, the reviews illustrate a health system that can feel both lifesaving and deeply flawed, depending on the day, the department, and the personnel involved.

Emergency department experiences run the gamut. Some visitors report prompt attention, clean facilities, and effective care under pressure. One parent praised how quickly their 2-year-old was treated and thanked a specific clinician for listening and providing excellent care. Another patient described a dramatic improvement - breathing problems resolved quickly and with kindness from the team. Yet other accounts tell a different story: a patient who was in extreme toe pain felt their care was misdirected when a nurse practitioner provided a diagnosis of gout and the wrong treatment was prescribed, prompting a strong resolve to seek care elsewhere in the future. There are also intense warnings from those who experienced life-threatening events: a chest CT with contrast allegedly precipitated an allergic reaction and pulmonary edema, followed by a life flight to Winchester Medical Center. Complaints about a lack of proper introductions, unclear communication, and a physician who spoke softly or in a way that made it hard to understand add to the sense that the ER, while capable in some moments, can leave patients unsettled and unanswered.

Pediatric and neonatal care show still more contrast. A parent of a toddler offered a glowing cheer for Dr. Geary and the rest of the staff who listened, engaged, and met the needs of a young patient with attentive, family-centered care. In another note, a mother praised the pediatric team for going "above and beyond" to keep her informed during her pregnancy and delivery, while another review highlighted the opposite experience - a perception that the team did not respect the mother's wishes about feeding and vaccination decisions for her newborn, and that a nurse's actions contradicted what the family had requested. A different sentiment recognizably contrasts with the praise, recounting that the birth experience with a specific OB was superb, but later experiences under the same hospital system (and under different management) could feel depersonalized or less attentive.

Maternity care, obstetrics, and postnatal experiences emerge as particularly polarized. Some reviews laud the care received during pregnancy and delivery - praising doctors and staff who communicated well and offered reassurance, with one clinician in particular described as "AMAZING" for guiding a patient through pregnancy concerns. Other accounts lament a lack of autonomy or mismatches between what was requested and what was administered - ranging from bottles given in the recovery room when exclusive breastfeeding was requested, to skepticism about how postnatal decisions were made or who ultimately controlled the baby's care. The differences in these experiences reflect a broader tension about patient choice, physician involvement, and the hospital's evolving approach to obstetric care.

Radiology and front-desk interactions appear to have been decisive for several reviewers. One radiology staff member - named Tina - received singled-out praise for exceptional bedside manner and supportive communication during a stressful referral process. Conversely, others described a frustrating sequence in which a referral was lost, and front-desk staff were described as unhelpful or even disrespectful. The care in radiology is thus a tale of two roads: competent clinical results and caring interpersonal interactions on one side, and operational hurdles and perceived neglect from front-line reception on the other.

Billing, insurance, and veteran-specific concerns loom large in the narrative. A recurring grievance centers on billing practices and the handling of service-connected care for veterans. Reviewers who identified as veterans reported frustration with conversations that failed to acknowledge or correctly apply their federal insurance status, leaving them feeling talked down to or dismissed. There are explicit complaints about the burden of collections and the impression that "the right people" were never engaged to verify eligibility or remedy the situation. Another dimension of frustration concerns coverage when patients travel or carry insurance from another state or program; for example, a couple of reviews recount being turned away or delayed because Maryland insurance or out-of-state arrangements were not recognized or respected, prompting outright protests and threats of legal action. The net effect is a sense that administrative processes and payer interactions undermine the patient experience as much as, if not more than, clinical care.

The physical environment and the hospital's changing management also color the reviews. Some comments note positive touches of care and cleanliness early on, including gratitude toward staff broadly who kept the environment tidy and seemed focused on patient comfort. Others observe a decline in personalization after shifting affiliations, with remarks about staff appearing in street clothes and a sense that bedding, room service, and overall attention to detail diminished. There are moments of warmth - like a grandmother's praise for caring, compassionate nurses and a patient's gratitude for a successful recovery after a knee replacement - but these are balanced by vivid accounts of errors, miscommunication, and a perception that the hospital's culture shifted for the worse over time.

Taken together, these voices portray a hospital that still commands respect for its capacity to save lives and support families at vulnerable moments, while also revealing deep-seated frustrations with consistency, communication, and administrative processes. Positive experiences tend to cluster around specific individuals and departments - the pediatric team, certain physicians, and a few radiology staff members - who demonstrate the care, competence, and bedside manner that patients crave. Negative experiences cluster around the ER, obstetrics, and billing/administrative interactions, where patients felt unheard, misinformed, or financially endangered by policies and practices that were difficult to navigate. The shared message is clear: many patients long for more reliable communication, more consistent clinical judgment, and a patient-centered approach that respects veterans' benefits, honors family wishes, and treats every patient with dignity from first contact to discharge.

Features

Housing

  • 20 resident community capacity 20 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Grant Memorial Hospital in Petersburg, WV is a vibrant assisted living community that offers a range of amenities and care services to ensure the comfort and well-being of its residents. The community boasts a variety of amenities including cable or satellite TV, a dining room, fully furnished accommodations, a beautiful garden, housekeeping services, a kitchenette for residents' convenience, move-in coordination assistance, outdoor space to enjoy nature, restaurant-style dining options, a small library for book-lovers, telephone access, and Wi-Fi/high-speed internet connectivity.

At Grant Memorial Hospital, residents receive exceptional care from the dedicated staff who provide 24-hour supervision and assistance with activities of daily living. This includes help with bathing, dressing, and transfers to ensure safety and comfort. The community also caters to residents with diabetes by offering specialized diets. Meal preparation and service are provided to meet individual dietary needs. Medication management is available to ensure that residents never miss their required medications.

The assisted living community at Grant Memorial Hospital goes beyond physical care by emphasizing mental wellness. They offer a comprehensive mental wellness program that promotes overall emotional health among residents.

Residents can enjoy an engaging lifestyle through both resident-run activities and scheduled daily activities organized by the community's staff. This ensures that there is always something exciting happening for residents to participate in and socialize with fellow members of the community.

Grant Memorial Hospital benefits from its convenient location near various amenities. Residents have access to nearby parks where they can enjoy nature walks or relax in peaceful surroundings. Pharmacies are also conveniently located nearby for easy access to medications and healthcare supplies. For medical needs, there are numerous physicians within close proximity. When it comes to dining options, residents can explore the nearby restaurants which offer diverse cuisines. Transportation services are readily available for those who want to explore the local area or visit appointments outside the community.

Moreover, Grant Memorial Hospital recognizes the importance of spirituality in its residents' lives by having multiple places of worship located nearby. This ensures that residents can continue practicing their faith and attend religious services as desired.

Overall, Grant Memorial Hospital in Petersburg, WV provides a warm and caring assisted living community that offers a comfortable home with exceptional amenities, personalized care services, engaging activities, and convenient access to various services in the surrounding area.

Nearby Places of Interest

Located in Petersburg, West Virginia, this area offers a variety of amenities and services that cater to senior living. With multiple places of worship such as Faith Assembly of God and St Mary's Roman Catholic Church nearby, residents can find spiritual fulfillment. There are also several restaurants like Family Traditions and Sue's Country Kitchen for dining options. For medical needs, pharmacies like Judy's Drug Store and Walgreens are conveniently located within close proximity. Parks such as Petersburg City Park provide opportunities for outdoor recreation and relaxation. Transportation services are available through Hang-Em-High Taxidermy Studio and the Wv State Rail Authority for easy access to different parts of the area. Additionally, there are physician offices like Grant Memorial Pediatrics and E.A Hawse Health Centers to address healthcare needs. Overall, this part of Petersburg offers a well-rounded community with a range of resources for seniors looking to settle down in a welcoming neighborhood.

Places of Worship

  • Faith Assembly of God (0.2 miles)
  • Church of the Lord Jesus Christ (0.6 miles)
  • Memorial Church of the Brethren (0.9 miles)
  • Church Of God (1 miles)
  • Living Hope Baptist Church (1 miles)
  • North Fork Christian School (1.1 miles)
  • St Mary's Roman Catholic Church (1.1 miles)

Restaurants

  • Orange Julius (0.8 miles)
  • Family Traditions (1 miles)
  • Cheetah B's (1.2 miles)
  • McDonald's (1.3 miles)
  • Sue's Country Kitchen (1.4 miles)
  • Mallow's Roadside Cafe (3.8 miles)
  • Sunset Restaurant (9.5 miles)

Pharmacies

  • Judy's Drug Store (0.9 miles)
  • Walgreens (1.1 miles)
  • South Fork Pharmacy (9.5 miles)
  • South Fork Pharmacy (10.5 miles)
  • CVS Pharmacy (10.6 miles)
  • Walmart Pharmacy (11.2 miles)
  • E A Health Mart Pharmacy (21.2 miles)

Parks

  • Petersburg City Park (0.9 miles)
  • Brighton Park (8.6 miles)
  • Dolly Sods Wilderness Area (9.8 miles)
  • Hardy County Parks & Rec (11.7 miles)
  • Canaan Valley National Wildlife Refuge (16.8 miles)
  • Canaan Valley State Park (19.6 miles)
  • Davis Riverfront Park (19.9 miles)

Transportation

  • Hang- Em- High Taxidermy Studio (1 miles)
  • Wv State Rail Authority (9.9 miles)

Physicians

  • Grant Memorial Pediatrics (1 miles)
  • Ea Hawse Healt08258428 (1.2 miles)
  • E.A. Hawse Health Centers (1.2 miles)
  • Heritage Hearing Aid Center (1.2 miles)
  • Hardy County Medical Services (9.5 miles)
  • Hahn Medical Practices, Inc. (9.7 miles)
  • Love Memorial Clinic (10 miles)

Cafes

  • Lost River Artisans Cooperative (18.2 miles)
  • TipTop (21.9 miles)

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