Columbia Lutheran Home

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Columbia Lutheran Home

4700 Phinney Avenue North, Seattle, WA 98103

For more information about senior living options: (844) 490-3973

3 from 6 reviews
5 stars
2
4 stars
0
3 stars
2
2 stars
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1 stars
2

Skilled Nursing Facility

Overall Review

Pros

  • pro The staff, nurses, and aides at Columbia Lutheran Home are recognized for their kindness and compassionate care.
  • pro Visitors often feel a sense of comfort and positivity when interacting with the friendly residents and staff at the facility.
  • pro The facility is well-kept and clean, contributing to a pleasant environment for residents and their families.
  • pro Positive communication was noted during paperwork processes and assistance with transitioning residents back home.
  • pro The cheerful atmosphere created by the staff makes it a welcoming place for both residents and visitors.
  • pro The rehabilitation services provided are appreciated for their quality in helping residents recover.
  • pro A church service on-site, led by a nice pastor, adds to the community spirit within the facility.

Cons

  • pro There is a lack of effective communication between staff and families, leading to vital information being overlooked or delayed.
  • pro The facility's management is inefficient and difficult to contact, resulting in unresolved issues and dissatisfaction among residents and their families.
  • pro Several residents have reported poor food quality, with some even going hungry due to unappetizing meals.
  • pro Staff members often display rude behavior and a lack of bedside manner, contributing to an unpleasant atmosphere for both residents and visitors.
  • pro Instances of inadequate care, such as not recognizing injuries or failing to respond promptly to medical needs, have been reported by family members.
  • pro Emergency situations have occurred without proper communication with families, leaving them uninformed during critical moments regarding their loved ones' health.
  • pro The facility seems to prioritize appearances over actual care quality, suggesting that the advertised ratings may not reflect the true state of the environment.

Review

The experiences shared by families regarding their loved ones’ stays at Columbia Lutheran Home reveal a spectrum of care quality and highlight critical areas needing improvement. While some laud the facility for its clean environment and dedicated staff, others express grave concerns about communication failures, inadequate medical attention, and general management inefficiencies.

For instance, one family discussed their distressing experience when their sister faced repeated challenges during her rehabilitation period. They reported a lack of effective communication with attending physicians and noted that the nurses’ visits were insufficient to address serious problems. In particular, incidents involving a belligerent roommate culminated in physical confrontation with no subsequent reports filed, which contributed to an ongoing sense of insecurity within the facility. The family ultimately felt neglected as they dealt with the fallout from these multiple issues, leading to tragic consequences when their loved one was improperly discharged from the hospital after a sudden decline in health. Their concluding sentiment was one of discouragement: they could not recommend Columbia Lutheran Home due purely to their troubled experience.

Conversely, another family expressed profound gratitude for the supportive care received by their mother during her four-year residency at Columbia Lutheran Home. They emphasized that both the staff and aides provided kindness and compassion throughout her stay. The family recognized that having caring individuals around gave them confidence that their mother was genuinely well-cared-for despite the challenges posed by her illness. This review highlighted an important perspective: while institutional care can be fraught with difficulties, there are dedicated professionals within these environments who strive to provide comfort and support.

However, dissatisfaction reemerged in accounts detailing poor food quality and mismanagement issues among staff members. One visitor recounted how a friend experienced hunger due to the unappetizing meals served at the facility—meals so bad that employees themselves reportedly complained about rat sightings in the kitchen area. Such alarming assertions cast doubt on management’s ability to maintain proper standards within operations while fostering a healthy environment for both residents and staff alike.

A thorough evaluation of patient care dynamics also presented itself when addressing rehabilitation experiences following injury or surgery. One reviewer remarked on significant communication breakdowns between nursing staff and families concerning treatment plans. Despite expressing concerns multiple times about certain necessary protocols — like adhering to physical therapy requirements — inadequate follow-up led to crucial misunderstandings about discharge conditions dictated by insurance providers like Medicare. Even amid a clean facility and well-intentioned caregivers, it became evident that systemic flaws hindered adequate resident support during crucial recovery periods.

In terms of overall impressions, several reviews consistently revealed weariness over staffing issues exacerbated by ineffective management strategies making communication cumbersome for families desperate for timely updates on their loved ones’ conditions. Many noted feeling like 'high maintenance' relatives simply because they had to proactively check in on their family members rather than receiving regular information from nursing staff or case managers directly involved in care decisions.

Ultimately, while Columbia Lutheran Home boasts pleasant surroundings accompanied by friendly interactions among frontline caregivers—the root concerns drawn through these testimonials depict an urgent need for improved managerial oversight geared toward enhancing both operational efficacy and resident safety while ensuring viable routes of communication remain available against alarming potential risks faced daily within such facilities.

Features

Housing

  • 116 resident community capacity 116 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Seattle-Tacoma International (15 miles away) Seattle-Tacoma International (15 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Columbia Lutheran Home in Seattle, WA offers a range of amenities and care services to provide a comfortable and supportive living environment for seniors. Residents can enjoy their own private space with fully furnished apartments that include private bathrooms and cable or satellite TV. The community also offers convenient amenities such as a beauty salon, computer center, gaming room, small library, and outdoor spaces.

To ensure the well-being of residents, Columbia Lutheran Home provides 24-hour call system and supervision, as well as assistance with daily activities like bathing, dressing, and transfers. Medication management is available to help residents stay on top of their healthcare needs. Special dietary restrictions such as diabetes diets are accommodated in the dining room where delicious meals are prepared and served restaurant-style.

Residents can participate in a variety of activities designed to promote physical fitness and mental wellness. Fitness programs and planned day trips are offered alongside resident-run activities and scheduled daily activities. The community also arranges transportation for non-medical purposes as well as transportation to doctors' appointments.

Located in the heart of Seattle, Columbia Lutheran Home benefits from its proximity to various cafes, parks, pharmacies, restaurants, theaters, hospitals, and other conveniences within the neighborhood. Staff at the community is dedicated to providing compassionate care while helping residents maintain an active and fulfilling lifestyle.

Nearby Places of Interest

Parks

  • Woodland Park (0.1 miles)
  • Woodland Park Off Leash Area (0.6 miles)
  • Little Howe Park (1.8 miles)
  • Ballard Playfield (1.9 miles)
  • Greenwood Park (2.1 miles)
  • Kerry Park (2.3 miles)
  • Maple Leaf Park (2.5 miles)

Cafes

  • Lighthouse Roasters (0.3 miles)
  • Milstead & Co. (1 miles)
  • Stone Way Cafe (1 miles)
  • Starbucks (1.1 miles)
  • Cafe Mox (1.3 miles)
  • Ugly Mug Café & Coffee Roasters (1.6 miles)
  • Jake's Coffee (1.8 miles)

Pharmacies

  • Walgreens (0.5 miles)
  • Bartell Drugs (0.8 miles)
  • CVS Pharmacy (0.9 miles)
  • Safeway Pharmacy (1 miles)
  • Walgreens (1.2 miles)
  • Bartell Drugs (1.2 miles)
  • Bartell Drugs (1.9 miles)

Restaurants

  • Stoup Brewing (0.9 miles)
  • Bongos (1 miles)
  • Tin Hat Bar & Grill (1 miles)
  • RidgeWood Bottle & Tap (1 miles)
  • Fremont Brewing Company (1.1 miles)
  • Autumn (1.1 miles)
  • Dick's Drive-In (1.2 miles)

Physicians

  • Seattle Gastroenterology Associates (0.9 miles)
  • Queen Anne Eye Clinic (1.7 miles)
  • Ballard Pediatric Clinic PS (1.8 miles)
  • Warby Parker (2.5 miles)
  • Fred Hutchinson Cancer Research Center (2.6 miles)

Transportation

  • U District Station (1.8 miles)
  • Roosevelt Station Seattle (1.9 miles)
  • University of Washington LINK Station (2.5 miles)
  • Seattle Center Monorail (2.9 miles)
  • Northgate Station Seattle (2.9 miles)
  • Northgate Transit Center (3 miles)
  • Capitol Hill LINK Station (3.4 miles)

Hospitals

  • Uw Medical Center Cafeteria (2.3 miles)
  • Seattle Children's Hospital (3.3 miles)

Theaters

  • AMC Pacific Place 11 (3.5 miles)

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