Columbia Lutheran Home in Seattle, WA

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Columbia Lutheran Home in Seattle, WA

4700 Phinney Avenue North, Seattle, WA 98103

For more information about senior living options: (844) 490-3973

2.8 from 30 reviews
5 stars
9
4 stars
4
3 stars
2
2 stars
1
1 stars
14

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    Overall Review of Columbia Lutheran Home

    Pros

    • pro The nurses, aides, and house doctor are wonderful.
    • pro The staff are caring, compassionate, and attentive to each patient.
    • pro The facility is well-kept and clean.
    • pro The rehab program is excellent.
    • pro The environment feels warm, home-like, and in some cases dog-friendly.
    • pro The staff handle admissions, paperwork, and transitions with care and consideration.
    • pro The facility is regarded as one of the best nursing homes in the region for nursing care and rehab.

    Cons

    • pro The admin side of the facility is a disaster, the main reason for the negative reviews.
    • pro It is impossible to reach anyone by phone or email, and communications are never answered.
    • pro The discharge process was a mess, with paperwork incomplete and staff delays.
    • pro The nurses and staff are rude and disrespectful, with no TLC for residents.
    • pro The facility shows no care or compassion and fails to follow through on procedures.
    • pro The food is inedible or very poor, leaving residents hungry.
    • pro Communication with management is nonexistent or severely limited, and issues are often ignored.

    Review

    Columbia Lutheran Home in Seattle is best suited for families seeking solid nursing and rehabilitation care in a small, home-like setting, where bedside kindness and hands-on rehab can drive a meaningful recovery. The community often shines in the intimate, non-corporate atmosphere: a dog-friendly environment, staff who are described as attentive and compassionate on the floor, and rehab-focused care that can help a resident regain function after surgery or hospitalization. This is not a glossy, large-system facility; it is the kind of place where daily presence from family members can make a real difference in the patient experience. What it is not is a perfectly reliable operations machine; the clinical care is sometimes excellent, but the administration and communication machinery lag behind.

    That mismatch is precisely why those considering alternatives should listen to the warning signs. A number of reviews point to a consistently troublesome administrative side: difficulty reaching anyone by phone, unanswered emails, and discharge planning that falls through the cracks. There are alarming anecdotes about changes to medications without clear explanations and gaps in coordination that can escalate risk for residents who rely on precise medical oversight. For families who cannot tolerate opaque processes or who must have clear, timely updates and paperwork completed on schedule, this facility may not meet expectations.

    The upside to offset those administrative misgivings lies in the direct, human care on the wards. The nurses, aides, and the on-site physician are repeatedly praised for kindness, patience, and genuine concern, and the rehab teams can deliver tangible gains for patients undergoing post-acute recovery. When administration lines up with the clinical team - through attentive scheduling, consistent bedside communication, and thoughtful discharge planning - the care can be markedly reassuring. Some residents and families have described the staff as the anchor of the experience, especially during difficult transitions or end-of-life moments, which indicates real value when the care expertise is reliably accessible.

    Yet the inconsistencies in leadership and communication cast a long shadow. Several reviews allege rude or disengaged management, language barriers among administrators, and a pattern of "non-action" masking as ineffectual responsiveness. In these cases, families feel compelled to fight for basic updates, and problems with transfer or medication management can linger. The facility's reputation for food quality, room privacy, and cleanliness is mixed as well, with some assessments acknowledging dirty smells or dated rooms and others praising the upkeep and the small-home feel. Taken together, these dynamics create a risk profile where strong advocacy is often necessary to ensure safe, consistent care.

    Practical due diligence can help families decide how to balance the pros and cons. Visit and talk directly with frontline staff and, crucially, with the nursing leadership about how medication changes are documented and reviewed, how discharge is coordinated with transport, and who will be your point of contact for family questions. Ask about current rehab capacity and average wait times for PT/OT, and whether private conversations with the attending physician are routinely available. Inquire about room configurations, privacy, and whether hospice or private rooms are accessible if needed. Finally, verify the dining experience and daily routine, since nourishment and social cues can impact recovery and morale as much as clinical care.

    Overall, Columbia Lutheran Home presents a pragmatic choice for families who can tolerate some administrative friction in exchange for consistently strong bedside care and tangible rehab progress. It is a place where the strongest advocates can leverage the staff's goodwill and clinical capability to secure positive outcomes. For those requiring seamless administration, transparent communications, and rigorously coordinated medical oversight, alternatives are worth exploring. The decision hinges on whether a resident's recovery and daily care can ride largely on the hands-on kindness of caregivers - and whether enough family oversight is available to smooth the administrative rough edges.

    Features

    Housing

    • 116 resident community capacity 116 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Seattle-Tacoma International (15 miles away) Seattle-Tacoma International (15 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Columbia Lutheran Home in Seattle, WA offers a range of amenities and care services to provide a comfortable and supportive living environment for seniors. Residents can enjoy their own private space with fully furnished apartments that include private bathrooms and cable or satellite TV. The community also offers convenient amenities such as a beauty salon, computer center, gaming room, small library, and outdoor spaces.

    To ensure the well-being of residents, Columbia Lutheran Home provides 24-hour call system and supervision, as well as assistance with daily activities like bathing, dressing, and transfers. Medication management is available to help residents stay on top of their healthcare needs. Special dietary restrictions such as diabetes diets are accommodated in the dining room where delicious meals are prepared and served restaurant-style.

    Residents can participate in a variety of activities designed to promote physical fitness and mental wellness. Fitness programs and planned day trips are offered alongside resident-run activities and scheduled daily activities. The community also arranges transportation for non-medical purposes as well as transportation to doctors' appointments.

    Located in the heart of Seattle, Columbia Lutheran Home benefits from its proximity to various cafes, parks, pharmacies, restaurants, theaters, hospitals, and other conveniences within the neighborhood. Staff at the community is dedicated to providing compassionate care while helping residents maintain an active and fulfilling lifestyle.

    Nearby Places of Interest

    Parks

    • Woodland Park (0.1 miles)
    • Woodland Park Off Leash Area (0.6 miles)
    • Little Howe Park (1.8 miles)
    • Ballard Playfield (1.9 miles)
    • Greenwood Park (2.1 miles)
    • Kerry Park (2.3 miles)
    • Maple Leaf Park (2.5 miles)

    Cafes

    • Lighthouse Roasters (0.3 miles)
    • Milstead & Co. (1 miles)
    • Stone Way Cafe (1 miles)
    • Starbucks (1.1 miles)
    • Cafe Mox (1.3 miles)
    • Ugly Mug Café & Coffee Roasters (1.6 miles)
    • Jake's Coffee (1.8 miles)

    Pharmacies

    • Walgreens (0.5 miles)
    • Bartell Drugs (0.8 miles)
    • CVS Pharmacy (0.9 miles)
    • Safeway Pharmacy (1 miles)
    • Walgreens (1.2 miles)
    • Bartell Drugs (1.2 miles)
    • Bartell Drugs (1.9 miles)

    Restaurants

    • Stoup Brewing (0.9 miles)
    • Bongos (1 miles)
    • Tin Hat Bar & Grill (1 miles)
    • RidgeWood Bottle & Tap (1 miles)
    • Fremont Brewing Company (1.1 miles)
    • Autumn (1.1 miles)
    • Dick's Drive-In (1.2 miles)

    Physicians

    • Seattle Gastroenterology Associates (0.9 miles)
    • Queen Anne Eye Clinic (1.7 miles)
    • Ballard Pediatric Clinic PS (1.8 miles)
    • Warby Parker (2.5 miles)
    • Fred Hutchinson Cancer Research Center (2.6 miles)

    Transportation

    • U District Station (1.8 miles)
    • Roosevelt Station Seattle (1.9 miles)
    • University of Washington LINK Station (2.5 miles)
    • Seattle Center Monorail (2.9 miles)
    • Northgate Station Seattle (2.9 miles)
    • Northgate Transit Center (3 miles)
    • Capitol Hill LINK Station (3.4 miles)

    Hospitals

    • Uw Medical Center Cafeteria (2.3 miles)
    • Seattle Children's Hospital (3.3 miles)

    Theaters

    • AMC Pacific Place 11 (3.5 miles)

    Frequently Asked Questions

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