Regency Olympia Rehabilitation And Nursing Center
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1811 East 22Nd Avenue, Olympia, WA 98501
For more information about senior living options: (844) 490-3973
The staff are kind and knowledgeable and go above and beyond to meet residents' needs. They took good care of residents, and the overall experience was positive. The surrounding area feels more at home. Nancy's unwavering professionalism stood out even during challenging circumstances. The CNA who assisted the aunt on her third day was pretty great. The care staff and nurses are absolutely amazing, keeping residents comfortable and informed, with therapy started promptly and the aunt going home. Regency Olympia is a wonderful place with a caring staff.
One reviewer was disgusted and urged others not to send their family there. Belongings were discarded in a black plastic garbage bag, leaving the resident with nothing. The facility did not perform timely urinalysis, and the resulting infection worsened to a kidney infection. The food was terrible. Medications were not administered promptly, and some doses were falsely documented as given on time. The facility was severely understaffed, leading to inadequate care. Staff theft from patients was alleged. A non-locking community restroom raised privacy and safety concerns. A nurse was rude, and management labeled a family member abusive for questioning their judgment. The facility was described as a nightmare due to short, rude staff and neglectful care.Across the many remarks about Regency Olympia and related facilities, a single thread emerges: people are speaking about a wide range of experiences that can feel almost like they belong to different places. Some families describe moments of genuine compassion, professional conduct, and progress, especially when staff demonstrate warmth, skill, and a willingness to go the extra mile. Others recount disheartening lapses in care, safety concerns, and administrative missteps that left loved ones vulnerable or underserved. The stories cover a spectrum - from hopeful updates about rehab and improved mobility to urgent calls for accountability when basic needs or rights seem to be overlooked.
A sequence of reviews highlights caregivers who stood out for their kindness and competence. In several accounts, mothers and other loved ones were transferred from hospital settings with staff who were described as loving, knowledgeable, and attentive to the patient's needs. One reviewer specifically praised a nurse named Nancy, noting her unwavering professionalism even under physically demanding conditions - the nurse was scrubbing through a tough hour of repeated diaper and bedding changes and still managing to maintain courtesy and focus. The same reviewer extended gratitude to Regency Olympia for the support received. Another note lauds the overall care team and the therapy process, emphasizing that therapy began promptly and that the care staff consistently worked to keep a loved one comfortable and well-informed. For some families, the surrounding environment contributed to a sense of "home," and there was visible appreciation for staff dedication across shifts, including praise for a CNA who delivered a particularly positive shower experience for a relative.
Yet these glowing impressions are interwoven with multiple, more troubling experiences. Several reviews describe food quality as a recurring disappointment, with one family characterizing meals as "horrible" and noting that their relative did not receive rehab services during a critical last week due to staffing issues. Others mention persistent understaffing as a root cause for less-than-ideal care, especially during weekends, and as a barrier to timely rehabilitation, medication administration, or consistent supervision. One account explicitly links delayed or absent physical therapy to broader concerns about the facility's capacity to meet rehab goals when the patient is back home and relies on the center to build leg strength.
There are equally sobering reports about safety, respect, and the handling of personal belongings. A particularly searing review claims that a patient's belongings were discarded in a black plastic bag shortly after arrival, with items ranging from an iPad and a leather purse to clothing and identification all thrown away. From that point forward, a cascade of complications followed: passwords stored on the discarded device were inaccessible, complicating finances and daily life for an elderly patient who was already adjusting to limited mobility. The reviewer also alleges a lack of timely catheter management and an infected urinary tract that escalated to a kidney infection, suggesting that delayed urinalyses and a concerning pattern of "sludge" urine were red flags that were not addressed promptly.
Nutrition and hydration issues surface repeatedly. Several families report weight loss and a perceived inability or unwillingness to meet simple dietary requests, like a peanut butter sandwich. The combination of poor food quality and restricted snack options is described as contributing to a decline in overall health and well-being, including weight loss and dehydration in some cases. In one account, the family links the worsening condition to a lack of proactive medical monitoring - urine analysis and infection control were described as delayed, with concerns that early warning signs were missed weeks earlier.
The care experience becomes even more complicated when administrative interactions and communication are called into question. Some reviewers report a lack of timely medication administration and the perception that medications were not always given as prescribed. Others describe a cultural clash with management - claims of dramatic responses, being labeled abusive for asking questions, or facing allegations of false Department of Social Health cases. There are additional complaints about basic facility design and safety, including a community restroom without a lock and the absence of room phones, forcing families to rely on distant or inconvenient channels to coordinate care and stay informed.
Nonetheless, not every review ends on a completely negative note. A separate voice acknowledges excellent bedside care from the CNA who helped with daily routines, while another recounting mentions a patient who gained strength and was able to go home after a period of therapy. There is also a recurring recognition that some staff members are "absolutely amazing" and that a patient's ongoing improvement and comfort can and does happen within the same system that experiences staffing and organizational struggles. The testimonials that reach for gratitude often pair praise for specific individuals with admiration for the broader effort to provide meaningful rehab, activity, and check-ins for loved ones during what can be a challenging phase of recovery or end-of-life care.
Taken together, these narratives paint a portrait of a facility and its network of caregivers where dedicated individuals can deliver exceptional, compassionate care and facilitate real progress, while systemic pressures - understaffing, communication gaps, inconsistent access to rehab services, and administrative missteps - can undermine safety, dignity, and health outcomes. For families considering care options, the collection underscores the importance of asking pointed questions: Are rehab services being provided consistently and promptly? How are medications managed and documented? What steps are in place to prevent loss of personal belongings and protect patient safety? Is there a clear plan for care conferences and goal-setting that genuinely reflects the patient's needs and progress? And crucially, are there mechanisms to escalate concerns to leadership and, if necessary, to state regulators or advocacy bodies?
In the end, the stories offer a candid, unvarnished look at both the strengths and the shortcomings that can exist in a single facility. For some families, the staff's humanity and their professional care offer meaningful reassurance and tangible progress for a loved one. For others, the experiences raise urgent questions about safety, responsiveness, and respect - questions that families will rightly carry with them as they evaluate options, advocate for their loved ones, and seek environments where healing, dignity, and reliable care are consistently prioritized.
28 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Regency Olympia Rehabilitation And Nursing Center in Olympia, WA is a premier assisted living community that offers exceptional amenities and care services to its residents. With a focus on providing a comfortable and enriching lifestyle, this community strives to meet the individual needs and preferences of each resident.
The spacious and fully furnished accommodations provide a cozy and home-like environment for residents to enjoy. Each room is equipped with cable or satellite TV, allowing residents to stay connected and entertained at their convenience. Residents also have access to Wi-Fi/high-speed internet, enabling them to stay connected with family and friends virtually.
Meals at Regency Olympia Rehabilitation And Nursing Center are a delightful experience as well. The dining room offers restaurant-style dining, where residents can indulge in delicious meals prepared by skilled chefs. Special dietary restrictions are accommodated, ensuring that every resident's nutritional needs are met.
To promote an active and engaging lifestyle, the community offers various activities for residents to participate in. Resident-run activities allow individuals to showcase their talents and interests while building connections within the community. Additionally, scheduled daily activities ensure that there is always something exciting happening for residents to enjoy.
Ensuring the well-being of residents is a top priority at Regency Olympia Rehabilitation And Nursing Center. Trained staff members provide 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management services are also available to ensure that medication regimens are followed accurately.
The community's mental wellness program focuses on promoting emotional health for all residents. This includes various therapeutic activities designed to improve cognitive abilities, memory retention, and overall mental well-being.
Located conveniently near cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, and hospitals; Regency Olympia Rehabilitation And Nursing Center offers easy access to essential amenities outside the community.
With its exceptional amenities, dedicated care services team, and emphasis on creating an engaging lifestyle for all residents; Regency Olympia Rehabilitation And Nursing Center is an ideal choice for individuals seeking a vibrant and supportive assisted living community in Olympia, WA.
Regency Olympia Rehabilitation And Nursing Center is located at 1811 East 22Nd Avenue, Olympia, WA 98501 in Thurston County, Washington
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Navigating Medicare Coverage for In-Home Care Services
Medicare covers in-home health care services, which are medical and provided by licensed professionals under a physician's supervision, whereas non-medical personal assistance is generally not covered unless part of a broader skilled care plan. Eligibility for benefits depends on being homebound and needing intermittent skilled services from a Medicare-certified agency, with specific coverage limitations and additional resources available for navigating options.
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