Regency Harmony House Rehab & Nursing

Pros

• The staff at Harmony House is excellent and always willing to learn about the residents' preferences and needs.
• The facility is clean, nice, and relatively new, providing a pleasant environment for residents.
• Residents at Harmony House appear happy and comfortable in their home, creating a positive atmosphere.
• The food offered at Harmony House is fairly good, with residents having the option to choose their preferred meals.
• The small size of the facility allows for more personalized care and attention for each resident.

Cons

• The facility was described as dreary and depressing, despite serving its purpose.
• Staff members were criticized for prioritizing their own convenience over the needs of the residents.
• There was a lack of communication between staff and families or Power of Attorneys.
• The use of antipsychotic medications was favored over providing redirection and assistance to residents.
• Limited skills among staff were noted, leading to dissatisfaction with care provided.

Review

Regency Harmony House has garnered a diverse set of reviews from families and visitors, reflecting varied experiences that highlight both commendable aspects and significant concerns within the facility. Situated conveniently for many, it serves as an accessible option for those seeking assisted living arrangements. While some visitors find value in its proximity to their homes, others express serious reservations about the quality of care provided.

One reviewer noted that although Regency Harmony House is now under new management, the overall atmosphere felt dreary. They mentioned that while the facility managed to meet immediate needs during a challenging time, it lacked vibrancy and warmth, creating a somewhat depressing environment. Despite these feelings, they acknowledged that the food offered was generally good with residents having choices available. Overall, this individual concluded that while the experience wasn’t wholly negative—given its utility at a crucial time—it failed to inspire enthusiasm or satisfaction.

Conversely, another review spoke more negatively about their experience at Harmony House. This individual expressed frustrations regarding staff's approach to care for the elderly residents. They claimed that rather than engaging meaningfully with residents or utilizing effective communication with family members and Power of Attorneys, staff seemed focused on making their jobs easier. A particularly alarming concern raised was about medication practices; instead of intervention through redirection or supportive communication, they asserted that residents were prescribed antipsychotic medications as a blanket solution to behavioral issues. The reviewer characterized this reliance on pharmaceuticals as indicative of limited skill sets among caregivers.

In contrast to these criticisms, another review praised Harmony House for its close-knit environment and outstanding staff. Highlighted by a local ownership structure and relatively small capacity of around 50 beds, this reviewer appreciated how clean and well-maintained the facility appeared. They commented positively on the rooms’ conditions and emphasized that the dedicated staff played an integral role in fostering a pleasant atmosphere within the home.

A deeply emotional account revealed how one visitor felt drawn to the happiness exhibited by residents during their visit to Regency Harmony House. This individual engaged in conversations with those who had lived there for extended periods—from five months up to eight years—and felt compelled by their stories and comfort within the space. As someone from a Hispanic background where caring for aging parents traditionally falls upon family members, they confronted cultural differences regarding elder care in America versus their upbringing.

Ultimately, despite initial hesitations rooted in cultural beliefs about elder care, this visitor experienced a significant shift in perspective during their interactions at Harmony House. They found themselves considering this facility as a potential option should they face similar decisions concerning placing parents in an assisted living situation in the future. Their encounter underscored a positive perception of not only staff demeanor but also individual attention given to residents’ preferences—ranging from favorite snacks to personalized medication schedules—which left them feeling reassured about choosing Regency Harmony House down the line.

In conclusion, Regency Harmony House exemplifies a microcosm of varying perceptions surrounding assisted living facilities today: some speak highly of community spirit and attentive service while others voice grave concerns regarding institutional practices and caregiver competency. The reality reflects an intricate balance between personal experiences—emphasizing that families must carefully navigate choices guided by what resonates best with their loved ones’ unique needs.

Places of Worship

• Brewster Adventist Church (0.1 miles)
• Southern Baptist Convention (0.6 miles)
• Calvary Baptist Church (0.7 miles)
• Brewster Assembly Of God (0.7 miles)
• Community Log Church (0.8 miles)
• Brewster Spanish Adventist Church (0.8 miles)
• Hope Lutheran Church (1.3 miles)

Hospitals

• Three Rivers Hospital (0.3 miles)
• Deming Joel M PA-Three Rivers Hospital (0.3 miles)
• Lake Chelan Community Hospital (21.1 miles)
• Mid-Valley Hospital (22.6 miles)

Cafes

• Lotus Coffee House (0.3 miles)
• Kave Roaster & Bakery (21.4 miles)
• Starbucks (21.6 miles)
• Vogue Coffee/Wine Bar (21.6 miles)
• Open Book Espresso (21.7 miles)
• Country Cabin Espresso (24 miles)
• The Pumphousecoffee Company (24.5 miles)

Pharmacies

• Brewster Drug & True Value Hardware (0.6 miles)
• Brewster Drug (0.7 miles)
• Gross Drug (9.1 miles)
• Okanogan Valley Pharmacy (19.9 miles)
• Safeway Pharmacy (21.5 miles)
• Walmart Pharmacy (24.5 miles)

Restaurants

• Los Paisas Store (0.6 miles)
• Los Camperos (0.6 miles)
• Ed's Mudville Breakfast Bar & Grill (0.6 miles)
• El Paraiso Brewster (0.6 miles)
• Mountain View Espresso (0.7 miles)
• Mi Pueblo Market (0.7 miles)
• Mexican Grill (0.7 miles)

Physicians

• Family Health Centers Medical Clinic (0.6 miles)
• Family Health Centers (0.7 miles)
• Family Health Centers (19.5 miles)
• Columbia Valley Community Health (21.5 miles)
• Lake Chelan Clinic PC (21.5 miles)
• Eye & Ear Clinic-Okanogan Valley (22.8 miles)
• Micron Audiology (23.1 miles)

Transportation

• U-Haul (6.8 miles)
• Lake Chelan Cab Co. (21.6 miles)
• Chelan Airways (22.3 miles)
• Cascade & Columbia River Railroad (23.8 miles)
• U-Haul (24.6 miles)
• Northwestern Trailways Omak (24.6 miles)

Parks

• Pateros City Park (6.9 miles)
• Chelan Riverwalk Park (21.3 miles)
• Washington State (21.6 miles)
• North Cascades National Park (21.9 miles)
• Chelan Falls Park (23.3 miles)
• Omak Park (23.8 miles)