Envoy Of Woodbridge

Pros

• The new manager is dedicated to improving patient care and is actively working to address concerns.
• The therapy provided at the facility has been reported as great, with patients receiving helpful rehabilitation support.
• One visitor observed that the dining area looked good and their relative seemed satisfied with the food.
• Activities such as games and TV for football are offered, contributing to a lively atmosphere for residents.
• Some visitors have expressed satisfaction with the friendliness and attentiveness of certain staff members during their visits.

Cons

• The facility is extremely dirty and poorly maintained.
• Staff members are neglectful and unresponsive to patients' needs.
• Patients often go without basic care, such as having their nails cut or mouths cleaned.
• Communication with staff is frustrating, with long wait times for assistance and medications.
• Residents appear unattended and at risk due to lack of supervision.
• Many staff members are rude and condescending towards family members seeking help or information.
• There is a pervasive odor in the facility, contributing to an unpleasant environment.
• Patients have reported being left alone without necessary support for basic tasks like eating or using the bathroom.
• The administration lacks professionalism and doesn't adequately address families’ concerns about patient care.
• Overall, the experiences shared indicate widespread dissatisfaction with the quality of care provided at this facility.

Review

The Envoy of Woodbridge, a healthcare facility for rehabilitation and long-term care, has received a wealth of overwhelmingly negative reviews that depict it as an unwelcoming and poorly maintained environment. Many visitors have recounted unacceptable instances of neglect, with patients left unattended and basic hygiene tasks ignored. One reviewer described the facility as the "most dirtiest" place they had ever visited, noting that staff were consistently unavailable when needed, which forced family members to intervene on behalf of their loved ones. This sentiment was echoed throughout the reviews, with multiple families expressing outrage over the lack of attention given to residents who are unable to advocate for themselves.

A common theme among these reviews is the apparent inability or unwillingness of the staff to provide adequate care. Family members reported waiting excessive lengths of time—sometimes several hours—for assistance with fundamental needs, such as pain medication or help with basic hygiene. One reviewer detailed how their sister, who cannot walk or talk, went without her mouth being cleaned nor her nails trimmed despite repeated requests from family members. Instead they had to take matters into their own hands, literally cutting her nails themselves. This neglect is particularly troubling considering many residents in such facilities depend entirely on staff for daily care.

Moreover, some accounts highlighted alarming lapses in safety at Envoy of Woodbridge. In one incident reported by a concerned grandchild, two patients independently approached them asking for help finding a nurse because no staff member was nearby to assist them. The child’s experience underscored not only the inadequate staffing levels but also raised serious concerns about potential risks associated with unattended residents wandering through the facility unsupervised. This kind of situation poses a significant threat to vulnerable individuals residing in an environment that should prioritize their safety and well-being.

The atmosphere within Envoy of Woodbridge has also been described negatively across numerous reviews; many mentioned pervasive unpleasant odors throughout the facility along with dirty conditions. One particular review stated bluntly that “it smells so bad” and described encounters with rude or unhelpful staff members who reacted defensively when approached by family members seeking information or help for their loved ones. These interactions further contributed to what appeared to be an overall sense of despair surrounding this institution.

While there were some contrasting opinions regarding the quality of care at Envoy of Woodbridge—as one visitor praised recent management changes leading to improved standards—such positive experiences seem few compared to those recounting distressing incidents. This disparity raises questions about whether changes are truly taking root in terms of staff training and intra-facility communication or if previous issues are simply being overlooked amidst pockets of ostensibly improved service.

In light of all these accounts—a mix predominantly leaning toward horror stories rather than commendations—the call from concerned families remains stark: prospective clients should consider looking elsewhere for rehabilitation and long-term care services for their loved ones until substantial improvements can be verified at Envoy of Woodbridge. The emotional toll on both residents and families due to lackluster care reflects a systematic failure that warrants urgent attention and reform if this facility hopes ever to regain trust from its community.

Physicians

• Carient Heart & Vascular (0 miles)
• Century Medical Building (0.6 miles)
• Commonwealth Ent Associates (0.6 miles)
• Trent Jocelyn D MD Faap (0.8 miles)
• Shady Grove Fertility (2.3 miles)
• The Centers For Advanced ENT Care | Potomac ENT And Allergy (2.4 miles)
• Potomac Internal Medicine (3.9 miles)

Hospitals

• Century Surgical Service (0.6 miles)
• Sentara Healthcare (0.6 miles)
• Potomac Labor & Delivery (0.9 miles)
• Fort Belvoir Community Hospital (8.9 miles)
• Inova Mount Vernon Hospital Emergency Room (13.1 miles)

Theaters

• Alamo Drafthouse Woodbridge (0.7 miles)
• Regal Springfield Town Center (11.4 miles)

Restaurants

• Uncle Julio's (0.7 miles)
• McDonald's (1.3 miles)
• The Cheesecake Factory (1.4 miles)
• Bahama Breeze (1.4 miles)
• Chick-Fil-A (1.8 miles)
• McDonald's (3.3 miles)
• Taco Bell (3.5 miles)

Pharmacies

• Wegmans (0.7 miles)
• Walgreens (1.6 miles)
• CVS Pharmacy (2.4 miles)
• CVS Pharmacy (3.3 miles)
• Target Pharmacy (3.8 miles)
• Walgreens (4.3 miles)
• CVS Pharmacy (4.4 miles)

Cafes

• Starbucks (1.9 miles)
• Panera Bread (4.5 miles)
• Starbucks (8.6 miles)
• Panera Bread (12.3 miles)
• Starbucks (12.6 miles)

Places of Worship

• Bethel Free Will Baptist Church (3.5 miles)
• Pohick Church (7 miles)
• Saint Bernadette C (10.8 miles)

Parks

• Fantasy Playground (4.6 miles)
• Sandy Run Regional Park (5.8 miles)
• Prince William Forest Park (6.2 miles)
• The Play Ground (7 miles)
• Burke Lake Park (9.2 miles)
• Springfield Forest Park (11.5 miles)
• Lake Accotink Park (11.8 miles)

Transportation

• Franconia-Springfield Metro Station (11.1 miles)