Heritage Hall - Rich Creek offers private room accommodations at a monthly rate of $6,000, which aligns with the costs seen in Giles County. However, it is significantly higher than the average monthly cost across Virginia, where private rooms are priced at approximately $4,684. This pricing reflects not only the premium services and amenities provided by Heritage Hall but also positions it within the local market context, emphasizing the value of personalized care and community engagement that residents can expect at this facility.
Floor plans
Heritage Hall - Rich Creek
Giles County
Virginia
Private
$6,000
$6,000
$4,684
Overall Review of Heritage Hall - Rich Creek
common17 reviews mention this
Care team feels genuinely compassionate
Residents and families repeatedly describe staff who show compassion and genuine concern.
A recurring theme across the reviews is how caring and helpful the staff feels to visitors and families. Multiple people specifically mention dedication, compassion, and kindness from both nursing and other team members, including front office and therapy. Even when criticism comes up, it focuses on leadership behavior or responsiveness rather than a complete lack of care.
differentiator3 reviews mention this
Nursing and therapy earn high praise
Reviews highlight strong nursing and therapy support as key parts of the experience.
Several reviewers point to nursing quality and day-to-day support as a major reason they would recommend the facility. Others also single out therapy—PT/OT and the therapy department—as first-rate. Together, the feedback aligns with the community being a skilled nursing facility offering nursing care and therapy-related assistance.
common5 reviews mention this
Facility cleanliness stands out
Residents’ rooms and common areas are described as clean and well cared for.
Multiple reviews describe the building as clean, spotless, and odor-free. Others also mention the facility looking nice and inviting, with staff and residents taking pride in upkeep. This cleanliness theme shows up alongside comments about caring day-to-day care.
common3 reviews mention this
Activities and trips keep people engaged
Families describe a full schedule of activities and outings.
Reviews mention that there are lots of activities programs, including trips, and that residents and staff seem to enjoy them. One review also highlights day-to-day activities as a strong part of the experience. In addition to programming, the presence of planned day trips and scheduled daily activities matches what families are describing.
common3 reviews mention this
Food gets consistent positive mentions
Food quality is a frequent bright spot in resident and visitor feedback.
Several reviewers describe the food as good or delicious. Reviews also mention dietary needs, consistent with the community offering special-diet options tied to diabetes and restrictions. One review expresses dissatisfaction with the cafeteria experience, but most comments stay positive about meals.
caveat4 reviews mention this
Responsiveness and follow-through concerns
Some reviews raise concerns about responsiveness, communication, and follow-through.
A subset of reviewers describe frustration with how quickly staff respond, including comments about the call light system and a lack of urgency. Others mention problems that affected day-to-day comfort and needs, such as delays related to orders and missing items. There is also at least one complaint about lost personal equipment and another about leadership behavior toward staff, which together point to uneven experiences for some families.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.
Features
Housing
120 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Pharmacies
Super Aid Pharmacy (0.4 miles)
Peterstown Family Pharmacy (1.7 miles)
Walmart Pharmacy (7.7 miles)
CVS Pharmacy (10.6 miles)
Walmart Pharmacy (12.1 miles)
Hickman's Drug Store (13.7 miles)
Marc's Pharmacy (14.1 miles)
Places of Worship
Jehovah's Witnesses (2 miles)
Mountain View Ministries (3.7 miles)
First United Methodist Church (4.1 miles)
Shaver Memorial Church (6.6 miles)
Giles County Christian Mission (6.6 miles)
LifePoint Giles (6.9 miles)
Faith Temple Pentecostal Holiness Church (7.5 miles)
Transportation
U-Haul Neighborhood Dealer (3.8 miles)
Alamo (3.8 miles)
U-Haul Neighborhood Dealer (10.1 miles)
U-Haul Neighborhood Dealer (13.2 miles)
U-Haul Moving & Storage (13.6 miles)
Bus Shelter (15.9 miles)
Physicians
Carilion Clinic-Family Medicine (3.8 miles)
Clarkson Mark A DO Monroe Health Center Peterstown (4.1 miles)
Carilion Clinic Family Medicine (7.3 miles)
Carilion Clinic General Surgery - Giles (7.3 miles)
Heritage Hall - Rich Creek offers private room accommodations at a monthly rate of $6,000, which aligns with the costs seen in Giles County. However, it is significantly higher than the average monthly cost across Virginia, where private rooms are priced at approximately $4,684. This pricing reflects not only the premium services and amenities provided by Heritage Hall but also positions it within the local market context, emphasizing the value of personalized care and community engagement that residents can expect at this facility.
Heritage Hall - Rich Creek on seniors.fyi includes 4 photos including images showing outdoors, healthcare, garden, flag, wheelchair, trees, nature, and more.
Nearby Communities
Riverview Nursing Home Inc
Rich Creek, VA
4.4 from 22 reviews
Excellent rehab care with effective therapy and a period at home afterward.
Mac Arthur House
Narrows, VA
4.2 from 103 reviews
Strong access to healthcare and local amenities.
Countryview Assisted Living
Peterstown, WV
2 from 4 reviews
Fully furnished apartments with 24/7 supervision and comprehensive care (ADL assistance, medication management) plus on-site activities.
Phillips' Personal Care Home
Lerona, WV
5 from 1 review
Serene setting with nearby parks, dining, worship, and theater.
Springfield Comprehensive Care
Lindside, WV
Warm, personalized care with engaging activities in a comfortable, homelike setting.
Ridge Care
Princeton, WV
5 from 1 review
Fully furnished apartments with meals and comprehensive care services.
The Havens at Princeton
Princeton, WV
4.9 from 65 reviews
$3,180 to $4,930 / month
Caring staff in a clean, home-like setting with engaging activities.
Radford Health And Rehab Center
Radford, VA
4.2 from 137 reviews
Caring staff, clean facility, proactive safety, and engaging rehab.
The article clarifies common misconceptions about Powers of Attorney (POA), highlighting the necessity of the principal's consent, the limitations on an agent's authority, and the importance of mental capacity when signing. It also distinguishes between various types of POAs, addresses concerns about potential abuse, and emphasizes the need for legal consultation to ensure valid and up-to-date documents.
Senior move management provides specialized support for older adults relocating by assisting with logistics, emotional challenges, and downsizing decisions to ensure a smooth transition to new living environments. These services address the unique needs of seniors and have become increasingly important as baby boomers retire and seek to downsize.
Weight training is vital for seniors to maintain muscle mass, bone density, and overall health, combating age-related declines through customized resistance exercises that enhance balance and well-being. Safe routines should start with realistic goals and proper form, while emphasizing gradual progress and consultations with healthcare providers to ensure safety and effectiveness.
Heritage Hall - Rich Creek photos
×
Outdoors
Trees
Garden
Healthcare
Trees, Nature, and Wheelchair
Garden and Flag
Outdoors
Healthcare
Get PricingAsk A QuestionSchedule A TourContact Senior Advisor
By clicking submit, you agree to our Partner's Terms of Use. You
also consent to receive calls and texts, which may be autodialed, from our Partner. Your consent is not a condition to
using our Partner's service. Please visit our Partner's Privacy Policy for information about their privacy practices.