312 Crescent Boulevard, Bennington, VT 05201
For more information about senior living options: (866) 208-4318
Overall Review of Crescent Manor Care Centers
Pros
He leads Crescent Manor activities with enthusiasm, sharing his love for music with residents.- The residents enjoy the activities Crescent Manor offers.
- He has shown long-standing commitment to Crescent Manor.
- Shannon and her team provide exceptional care and leadership.
- Shannon's leadership sets a standard of excellence in resident care and facility management.
- Under Shannon's guidance, the nursing home operates smoothly with high-quality care.
- Her dedication to residents' well-being is evident in every interaction.
- She fosters a supportive and compassionate environment that promotes emotional well-being.
- Her genuine concern for residents and their families creates trust and reassurance.
- Stacy is informative and helpful, guiding admissions to the Huntington's unit.
- The staff are friendly and compassionate.
- The residents received great care and had their needs met, and they loved the activities and the food.
Cons
The administrative staff yelled at an employee in front of residents and coworkers, which was unprofessional and embarrassing.- The facility did not check on the patient for hours at a time, lost discharge paperwork, missed a follow-up appointment, and could not properly manage medications, resulting in poor health outcomes.
- The reviewer described Crescent Manor as a very horrible place where abuse occurs.
Review
Crescent Manor Care Centers in Bennington, VT is best suited for families seeking a stable, activity-forward environment where long-term residents can build ongoing relationships with staff and enjoy a clearly engaged culture. The facility earns its strongest marks from residents who value meaningful daily programming, personal connections, and a leadership team that prioritizes well-being. Notably, a long-tenured activities figure keeps music and engagement at the center of daily life, and administrative leadership is repeatedly cited as a steadying force that can translate into consistent care and responsive problem-solving. For families prioritizing warmth, predictable staffing, and a sense of community, Crescent Manor offers a compelling fit.
That said, some families will want to consider alternatives, especially for short-term rehabilitation or high-acuity medical needs. Several reviews raise red flags about oversight gaps: delayed checks on a resident after surgery, missed appointments, and medication reconciliation problems that can undermine recovery and safety. A few accounts describe unprofessional conduct among administrative staff and, in one especially troubling report, abusive behavior directed at staff in front of residents. While these concerns do not negate the strengths in programming and care, they signal uneven quality that can have real consequences in time-critical or medically complex scenarios.
The strongest pros at Crescent Manor lie in its people-centric programming and the leadership tone set by administrators. The activities program is more than a token facet; it shapes daily life in a meaningful way, with residents engaging in music-inspired offerings and other ongoing enrichment that many families report as a healthful anchor for mood and social connection. The staff’s temperament, friendly, compassionate, and attentive, contributes to a sense of security and trust for families who want reliable, personable care. Admissions supports, particularly for specialized units such as Huntington’s, are described as informative and helpful, easing transitions and clarifying expectations for families navigating the process.
Yet the most consequential cons do not disappear simply because other aspects shine. When medical management falters, whether through incomplete medication reconciliation, missed follow-ups, or lapses in routine monitoring, the impact can eclipse the benefits of a great activity schedule and a warm environment. The negative reports about administrative conduct and about a rehab stay that deteriorated a resident’s condition cannot be brushed aside; in short-term rehab, where timely mobility work, coordinated therapy, and clear discharge planning are essential, these gaps pose real risk. Even when some units feel well-run, the variability suggested by the reviews means risk is not uniformly mitigated.
Families assessing Crescent Manor should approach with a focused checklist. Request a frank tour of the Huntington’s unit or any short-term rehab area and ask to see recent care plans, medication reconciliation processes, and the cadence of nursing checks. Speak with frontline caregivers during shifts to gauge consistency and responsiveness, and ask for specifics about staffing levels during evenings and weekends. Seek direct clarification from the administrator on how concerns are escalated, what changes have been implemented in response to past issues, and how family feedback is integrated into daily operations. Finally, corroborate with current residents or families about the reliability of follow-up care, the timeliness of therapies, and the quality of meals and daily routines.
In practical terms, Crescent Manor serves best those who prize a warm, engaged, and stable living environment where staff relationships are central and where leadership is visible and responsive. For families whose primary need is strict rehab oversight, rigorous medical management, or a facility with a spotless operational record across every unit, alternatives may offer greater peace of mind. The facility’s strengths can deliver genuine quality of life for long-term residents and their families, but the serious red flags around certain administrative practices and rehab management create a caution flag for acute or high-risk care scenarios. With careful due diligence and targeted conversations, families can determine whether Crescent Manor aligns with their priorities or if another option better meets the medical rigor and consistent oversight required.
90 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
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