Richfield Care Center

Pros

• The caregivers were patient and loving with the resident.
• The resident was bathed and clean, and the room was clean.
• Medications were given as prescribed by the physician.
• The end-of-life care was attentive and compassionate, with the husband supported to bid farewell.
• The staff, including nurses, aides, administrators, therapists, and doctors, were heaven-sent and dedicated.
• The staff provided every need with caring, dedicated kindness for the resident and family.
• The center is clean and well maintained, providing a tidy environment.
• The physical therapist was prompt and professional.
• The reviewer would recommend Richfield Care Center to others.

Cons

• The staff were inexperienced, inefficient, disorganized and mostly dangerous.
• When my father had dentures, the aide put a whole tube of Fixodent into his mouth.
• She was mentally-handicapped, she didn't have a clue what she was doing and she put my father's life at risk as well as others.
• They didn't have any checklist for the aides to check against the medication or anything.
• My dad was left in a wheelchair which he fell out of because nobody came in.
• He got bedsores, it was terrible.

Review

Richfield Care Center emerges in these accounts as a place of strong emotion, where moments of profound care sit alongside concerns about staffing and safety. The stories span end-of-life moments, everyday caregiving, and personal visits from family and friends, creating a nuanced portrait of a facility that can be a source of comfort and relief, but also a place where lapses can occur. Taken together, they describe a center that is capable of extraordinary kindness and attentiveness, while also highlighting the importance of ongoing diligence in staffing, procedures, and safety.

In one deeply moving account, a family member describes the mother's last weeks at Richfield Care Center. Over several visits, the room remained clean and the patient was bathed and cared for as prescribed by her physician. The care during end-of-life moments was marked by patience and tenderness from the caregivers, who provided constant attention at a time when it was most needed. The writer found comfort in knowing her mother could be surrounded by capable hands, and they appreciated that her husband could be at her side with the caregivers offering quiet, respectful support to allow meaningful farewells. The family would enthusiastically recommend the center to others facing the difficult decision about how best to care for an elderly relative.

Another heartfelt testimonial, dated December 23, 2015, comes from a husband who lost his wife after about three weeks at Richfield Care Center. He and his family remain profoundly grateful for the loving and respectful care she received. The writer describes the staff - nurses, aides, administrators, therapists - and even the kitchen, dining room, and entertainment director - as "heaven sent." He emphasizes that every need was met by caring, dedicated people who treated their professional responsibilities with genuine kindness. The message closes with a sense of indebtedness and pride in how Avalon represents care in its facilities during such a solemn time.

There is also a harsher perspective that highlights significant concerns. In this account, the writer notes that many residents were recovering from strokes or otherwise unable to care for themselves, and while the facility was "basically clean," the staff were described as inexperienced, inefficient, disorganized, and mostly dangerous. A troubling incident is recounted in detail: an aide filled a denture adhesive tube with Fixodent, an act attributed to an aide who was described as mentally handicapped and not knowing what she was doing, endangering the patient and others. The reviewer claims there were no checklists for medication or other essential safety measures, and a wheelchair-bound father fell when left unattended, later suffering bedsores. The tone is urgent and corrective, pointing to serious lapses in training, oversight, and safety protocols.

On a more positive note, another reviewer writes about frequent visits to Richfield Care Center for a variety of reasons - from bringing entertainment for residents to supporting a family member through knee surgery. This account emphasizes a consistently clean and tidy facility, with staff who are curious and kind toward guests, residents, and fellow staff. The grandfather in this story was well cared for, with his medications administered on time and his pain kept under control. The physical therapy department is singled out as prompt and professional, reinforcing a strong impression of attentive, capable care. The reviewer does acknowledge one drawback: the cost of care, which was expected in the context of a medical center, but nonetheless represents a frustration for their family.

Taken together, these accounts present a picture of Richfield Care Center as a place where genuine compassion and thorough end-of-life care can shine. The loving attention given by nurses, aides, therapists, and other staff members in some stories stands in clear contrast to the concerns raised about training, organization, and safety in another. Cleanliness and a supportive, family-inclusive environment appear as recurring positives, especially when families are able to witness or participate in care and comforting rituals. The presence of a broad range of staff - from clinical to auxiliary roles - helps explain why experiences can vary so much from one family to another.

For families considering Richfield Care Center, these narratives suggest that the center has the capacity to provide deeply humane and respectful care, particularly in end-of-life situations or during difficult recoveries. Yet they also remind prospective clients to probe into staff training, safety protocols, medication management, and daily operations. The consistent themes are clear: when care teams are patient, attentive, and well-coordinated, residents and their families feel supported and grateful; when staffing and procedures fall short, concerns about safety and quality arise that deserve attention and improvement. In short, Richfield Care Center presents as a place of meaningful care and heartfelt devotion, with room for continued vigilance and enhancement in safety and operations.

Located in Richfield, Utah, this area offers convenient access to essential amenities for seniors. With Sevier Valley Hospital and Sevier Valley Clinic within walking distance, residents have easy access to healthcare services. There are also several parks nearby such as Richfield Centennial Park and Rotary Park, providing opportunities for outdoor recreation and relaxation. Numerous dining options like Subway and Melina's Mexican Restaurant are available for those looking to enjoy local cuisine. Additionally, there are places of worship including the Church of Jesus Christ of Latter Day Saints and Southern Baptist Convention for spiritual support. For transportation needs, Enterprise Rent-A-Car and American Eagle Taxi are conveniently located. Overall, this part of Richfield provides a variety of services and facilities that cater to the needs of seniors looking for a comfortable living environment with easily accessible resources.

Hospitals

• Sevier Valley Hospital (0.1 miles)

Physicians

• Sevier Valley Clinic (0.1 miles)
• Mountain Utah Family Medicine (0.2 miles)
• Intermountain Healthcare (17.4 miles)

Parks

• Richfield Centennial Park (0.1 miles)
• Rotary Park (0.6 miles)
• Richfield Park (0.6 miles)
• Lions Park (0.9 miles)
• Richfield Parks & Recreation (0.9 miles)
• Monroe City Park (10.5 miles)
• Salina City Park (16.6 miles)

Restaurants

• Subway (0.3 miles)
• Arby's (0.4 miles)
• Parkview Family Restau (0.6 miles)
• Melina's Mexican Restaurant (0.6 miles)
• Coffee Shop At Days Inn (0.6 miles)
• Taco Time (0.7 miles)
• Harman (0.7 miles)

Places of Worship

• Church of Jesus Christ of Latter Day Saints (0.4 miles)
• Southern Baptist Convention (0.5 miles)
• Sevier Valley Southern Baptist Church (0.5 miles)
• Church of Jesus Christ of Latter Day Saints (0.5 miles)
• Church of Jesus Christ of Latter Day Saints (0.6 miles)
• Assembly of God Church (0.9 miles)
• Richfield Stake Center (0.9 miles)

Pharmacies

• Lenny's Richfield Family Pharmacy (0.5 miles)
• Walmart Pharmacy (2.2 miles)
• Aspen Ridge Pharmacy (10 miles)

Theaters

• Reel Theatres (0.8 miles)

Cafes

• Little Wonder Cafe (0.9 miles)
• Koosharem Cafe (0.9 miles)
• Starbucks (1.2 miles)
• Main Street Perk (1.3 miles)
• Sodarun Richfield (2 miles)
• Malena's Cafe 2 (16.6 miles)
• Mom's Cafe (17.1 miles)

Transportation

• Enterprise Rent-A-Car (1.7 miles)
• Richfield City Regional Airport (2.7 miles)
• Richfield Municipal Airport (RIF) (2.7 miles)
• American Eagle Taxi (10.3 miles)