Provo Rehabilitation And Nursing

Pros

• The staff at Provo Rehabilitation & Nursing provides excellent and caring services, particularly in nursing and therapy.
• Family members appreciated the knowledge and support provided by staff during transitions for their loved ones.
• The facility is well-maintained, clean, and has spacious rooms that enhance the recovery experience.
• Patients enjoyed positive interactions with therapists, who were professional and dedicated to helping them regain their strength.
• Many reviews highlight the delicious food provided at the facility, indicating a variety of options that patients find satisfying.
• The rehab department received praise for its effective programs and compassionate care from both nurses and aides.
• Patients expressed gratitude for the personal attention they received, noting how staff genuinely cared about their well-being.
• Families felt reassured knowing their loved ones were in a place where employees fostered positive relationships with residents.

Cons

• The facility never calls back after leaving several messages, leading to frustration in communication.
• Call lights are rarely answered, reflecting poor responsiveness from the staff.
• Medications are given without clear explanations, causing confusion and concern.
• Personal belongings, such as a breathing machine, were lost and there was lack of effort in locating it.
• There is inadequate staffing which leads to missed daily care and concerns about patient well-being.
• The atmosphere is described as depressing due to poor lighting and lack of personal touches in the rooms.
• Some staff members exhibited a shocking attitude and poor communication skills towards patients and families.
• A patient fell out of bed without prompt assistance from the staff, indicating negligence in care.
• The food quality was criticized as shocking and unsatisfactory for dietary needs.
• There was little communication with family members regarding patient care plans, contributing to feelings of dissatisfaction with the overall experience.

Review

Provo Rehabilitation & Nursing has garnered a diverse array of feedback from families and patients, reflecting both positive experiences and significant challenges within the facility. Many reviews highlight the excellent quality of nursing care and rehabilitation services provided by the staff, which seem to be a cornerstone of their service offering. Multiple individuals praise the nursing team, specifically noting how attentive and knowledgeable they are in managing patient care. One family shared that their mother experienced a smooth transition into rehab after a stroke, facilitated by empathetic communication with staff members like Spencer, further emphasizing the importance of strong nurse-family relationships during tough times.

The culinary experience at Provo Rehabilitation & Nursing also receives commendations from several reviewers. Many describe the food as not only nutritious but also delicious, finding it to be an enhancement to the recovery process for loved ones. Patients express satisfaction with meal variety and taste, even when recognizing that catering to large groups often presents challenges. In particular, one reviewer noted that while it may not compare to fine dining, it certainly exceeds expectations for a care facility.

On the therapeutic side, numerous reviews echo sentiments about the physical and occupational therapy programs being top-notch. Families have praised specific therapists who were dedicated to ensuring patients maximized their recovery potential. Comments highlighted how therapists worked closely with patients facing various challenges—be it recovering from surgery or regaining mobility after a stroke—always pushing them to improve while maintaining an encouraging atmosphere. This emphasis on personalized rehabilitation demonstrates Provo's commitment to tailoring care plans specific to individual needs.

However, not all experiences have been positive at Provo Rehabilitation & Nursing. A number of visitors voiced concerns regarding understaffing issues that have led to inadequate patient support at times. Some reported long wait times for call lights or difficulties communicating with staff when needed most urgently. The lack of timely responses raised alarms among families who felt neglected in their attempts to gain clarity about patient care routines—or simply check in on their loved ones' well-being.

Moreover, troubling instances involving lost equipment and poor hygiene conditions were mentioned in some reviews, suggesting room for improvement in operational oversight and general housekeeping practices. The urgency expressed by families seeking better coordination on medication administration indicates a crucial area needing attention by management in order to build trust amongst residents and their families regarding safety standards.

Lastly, while many reviewers recognized improvements over time compared to previous experiences—such as enhanced staffing friendliness or larger living spaces—concerns related to communication gaps remained prevalent throughout various accounts. Several expressed discontent over insufficient updates about patient progress or unclear protocols surrounding rehabilitation expectations versus hospital procedures. As Provo Rehabilitation & Nursing moves forward in refining its services, addressing these areas will be vital for sustaining positive outcomes and maintaining growing reputation amidst contrasting feedback from families navigating life-changing health journeys for their loved ones.

Physicians

• Merrill Gappmayer Family Medicine Center (0.1 miles)
• RevereHealth (0.1 miles)
• Revere Health Hand Wrist & Elbow Center (0.1 miles)
• Revere Health Wellness Institute (0.1 miles)
• Central Utah Gastroenterology (0.1 miles)
• Utah Valley Hospital Gift Shop (0.2 miles)
• Utah Valley Neonatology (0.2 miles)

Hospitals

• Intermountain Health Care (0.1 miles)
• Utah Valley Hospital (0.2 miles)
• Candida Wellness Center (3.5 miles)

Restaurants

• Chick-Fil-A (0.3 miles)
• Green Burrito (0.3 miles)
• Taco Bell (0.5 miles)
• Street Tacos Don Joaquin (0.5 miles)
• Mi Lindo Guadalajara (0.6 miles)
• Brick Oven Restaurant (0.7 miles)
• Bombay House (0.7 miles)

Pharmacies

• Walgreens (0.3 miles)
• Macey's, Happy Shopping (0.4 miles)
• Macey's Pharmacy #3 (0.5 miles)
• CVS Pharmacy (0.6 miles)
• Walmart Pharmacy (1.1 miles)
• South End Market (1.2 miles)
• Utah Valley Pharmacy (1.7 miles)

Places of Worship

• Grandview East Stake (0.4 miles)
• Provo City Center Temple (1.1 miles)
• Provo Utah Temple (1.9 miles)
• Centerpoint Church (2.7 miles)
• Church of Jesus Christ of Latter Day Saints (3.3 miles)
• Church of Jesus Christ of Latter Day Saints (3.4 miles)
• The Church Of Jesus İst Of Latter-Day Saints (3.7 miles)

Parks

• North Park (0.4 miles)
• Provo Rotary Park (1.1 miles)
• Kiwanis Park (1.5 miles)
• Bicentennial Park (3 miles)
• Riverview Park (3.3 miles)
• Utah Lake State Park (3.6 miles)
• Community Park (3.9 miles)

Transportation

• UTA FrontRunner Provo Station (1.5 miles)
• Provo Municipal Airport (PVU) (3.3 miles)

Theaters

• Cinemark 16 (2.1 miles)