Rockwall Nursing Care Center in Rockwall, TX
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206 Storrs, Rockwall, TX 75087
For more information about senior living options: (844) 490-3973
The facility is described as a great business partner with very good care and staff who are consistently friendly and helpful. The administrator and the staff are described as nice. The Rockwall Nursing Care Center is odor-free and the staff seem engaged with residents. The admission process is simple and the environment is enjoyed by residents. The staff are great, the environment is pleasant, and maintenance staff address needs promptly. Several staff members (Robin, Alvin, Vanessa, Rose, Laura, Sadie) are credited as assets to the care center's success and are consistently friendly. The administrator is fantastic and goes the extra mile; the activities director is extremely caring. The staff are caring and attentive, and residents feel loved, making the facility highly recommendable.
The facility is described as a hell hole. They overmedicate residents and take all of their money, while failing to provide nutritious meals. They caution others not to place their loved ones there, especially if Medicaid is involved. A resident was promised one room but was placed in a completely different one. The staff wouldn't give him his night medicine, finally doing so at 4 a.m. There are cockroaches everywhere. When the resident rang the nurse call button at night, no one came, risking a fall. Most of the staff place blame on others instead of taking accountability. The front desk receptionist is described as a liar. They never answer the phone or return calls when checking on a loved one, and they mix up residents' clothes. The place is described as horrible and money-focused, not caring about clients. One reviewer says the animal shelter is more humane than this facility.This community is best suited for families that prize hands-on, personable leadership and staff engagement over sleek, pristine marketing. Rockwall Nursing Care Center can work well for residents who respond to warm, long-tenured caregivers and administrators who stay within reach to resolve concerns. The setting tends to reward daily interactions that feel purposeful, with residents who are looking for a homey atmosphere, reliable maintenance, and a visible commitment from leadership. When tours reveal clean common areas, a pleasant odor profile, and staff who know residents by name, families perceive a facility that aims to be more than just a place to stay.
At the same time, there are clear signals that alternatives deserve consideration for those who cannot tolerate gaps in basic safety and routine operations. Prospective families should compare options if medication timing, call-response reliability, and consistently clean environments are non-negotiable. Facilities that demonstrate steady leadership, stable staffing, and transparent communication about Medicaid processes tend to deliver fewer day-to-day headaches. If a family requires near-flawless reliability in critical areas or wants a facility with minimal turnover at the top, other nearby options may offer more predictability and peace of mind.
The strongest positives here include a caregiving culture that many residents and families describe as genuinely caring, with administrators who can be responsive and helpful. Staff members frequently noted as assets - particularly frontline aides and activity coordinators - help residents feel seen and engaged. The building's cleanliness and odor control are repeatedly highlighted, and maintenance staff are praised for addressing practical needs promptly. For families who value personal connections, encounters with administrators and nursing leadership that feel accessible can translate into steadier day-to-day support and a sense of being heard.
However, the weight of the negatives cannot be overlooked. Several reviews describe serious safety and care gaps: delayed or withheld medications, miscommunications about room assignments, and insufficient responsiveness to night-time needs. Reports of pests, unaddressed hygiene concerns, and inconsistent accountability undermine confidence in daily safety. Leadership instability and blame-shifting undermine trust in the facility's ability to sustain reliable care. Taken together, these themes strongly raise red flags for families managing dementia, complex medical needs, or high-risk behaviors where dependable monitoring and rapid intervention matter most.
Families should verify several practical factors during visits. Observe how staff interact with residents and whether call bells are answered promptly, especially during night hours. Inquire about medication administration policies, including how often medications are re-ordered, how discrepancies are handled, and who oversees night nursing care. Ask candidly about pest control history and ongoing maintenance protocols to assess whether cleanliness expectations are systematic rather than episodic. Screen for leadership stability by asking about recent administrator tenure, staff training standards, and how new residents are oriented. Finally, assess the Medicaid navigation process and the transparency of billing, as well as the willingness of both the admissions and business offices to be proactive rather than reactive.
Overall, Rockwall Nursing Care Center can be a strong fit for families seeking warmth, personal attention, and a facility that feels genuinely cared-for when operations run smoothly. The decisive caveat is that reliability in medication delivery, timely responses, and pest-free, consistently clean conditions must be verified and continually monitored. For families prioritizing a consistently high level of medical and daily safety, alternatives with proven stability in leadership and operations may be prudent. When comparison visits reveal a team that not only greets families well but also demonstrates consistent, accountable care across shifts, Rockwall can become a trusted option; when red flags dominate the visit, it is wise to pivot to facilities with fewer reliability gaps and a clearer track record of sustained quality.
192 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Dallas Love (23 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Rockwall Nursing Care Center in Rockwall, TX is a premier assisted living community that offers a wide range of amenities and care services for seniors. Our priority is to provide a comfortable and nurturing environment for our residents, ensuring their needs are met with utmost care and compassion.
Our community boasts an array of amenities designed to enhance the experience of our residents. We have a beauty salon where residents can pamper themselves, as well as a fully furnished gaming room and small library for relaxation and entertainment. To promote physical well-being, we offer a fitness room and outdoor space where residents can engage in various activities. Our dining room provides restaurant-style dining with special dietary restrictions catered to ensure nutrition and satisfaction.
At Rockwall Nursing Care Center, we prioritize the health and safety of our residents. With 24-hour call system and supervision, assistance with daily living activities such as bathing, dressing, and transfers is readily available. We also offer medication management and diabetes diet to ensure proper health maintenance. In addition, we have a mental wellness program in place to cater to the emotional well-being of our residents.
We understand the importance of staying connected and engaged with the outside world, which is why we offer Wi-Fi/high-speed internet access throughout the community. Community operated transportation is available for non-medical purposes as well as transportation arrangement for doctor's appointments.
We take pride in providing opportunities for socialization and engagement within our community. Our concierge services ensure that residents' needs are met efficiently. Fitness programs are offered to promote healthy lifestyles, while planned day trips and scheduled daily activities keep residents entertained. Resident-run activities foster a sense of belonging and involvement within the community.
Rockwall Nursing Care Center is conveniently located near various amenities including cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals.
With our dedication to exceptional care services and extensive amenities designed to enhance quality of life, Rockwall Nursing Care Center is the ideal assisted living community for seniors seeking comfort, independence, and a fulfilling lifestyle.
Rockwall Nursing Care Center is located at 206 Storrs, Rockwall, TX 75087 in Rockwall County, Texas
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