Rockport Nursing And Rehabilitation Center
Save1902 Fm 3036, Rockport, TX 78382
For more information about senior living options: (844) 490-3973
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Rockport Nursing and Rehab receives a wide range of voices from families and visitors, reflecting both high praise and serious concerns. A number of reviewers treasure the moments their loved ones spent there, highlighting an environment that offered engaging activities, a sense of family presence, and staff who seemed genuinely invested in care. Several families described the facility as lively and welcoming, with programs designed to keep residents occupied and connected with their families. One reviewer called the place "fun," noting that there are always activities for patients to enjoy and meaningful chances for families to participate with their loved ones. The nursing staff was repeatedly described as attentive, and in particular, Jenny stood out for her straightforward, honest communication that helped families understand what was happening with their loved ones. The physical therapy teams were described as cheerful and personable, with therapists returning "with a smile" after each session, contributing positively to the rehabilitation experience. Food was generally described as good, and a CNA who managed bath assistance was praised for always being willing to help out, not only with the resident but also with the roommate, underscoring a broader sense of teamwork among staff.
Several individual staff members were singled out for exceptional care and personal impact. Erica Martinez, in particular, was repeatedly praised for her upbeat disposition, kindness, and reliability; families described her as a God-send - patient, respectful, and capable, with loved ones who adored her. Hailey the CNA was celebrated for punctuality, a constant smile, calm demeanor, and a compassionate approach that residents responded to positively. Rhonda Bradshaw, also a CNA, was highlighted for going above and beyond in daily care, making residents feel at home. Diane, described as a wonderful and dependable charge nurse, and Gail Heyward, a medical records worker, were cited for their dedication and compassionate approach to residents and families. LeShaun Jones, a med aide, received praise for excellent, loving communication with residents and supportive interactions with coworkers. Christina, a newer member of care management, was commended for applying nursing skills to her role and showing strong, compassionate involvement with residents. The staff member Janie at the front door was recognized for consistently offering friendly, welcoming service. Beyond individual praise, comments from a pastor visiting the facility noted that it is clean, well-equipped for rehab, and staffed by friendly, helpful people, contributing to a generally positive impression of the environment. A reviewer even shared appreciation for the overall leadership and care culture, expressing gratitude for what the team does day in and day out.
Not all feedback aligns with the most glowing reviews, however. A subset of comments paints a different picture, focusing on significant lapses in care and communication. One concerned family described a situation in which their loved one did not receive rehab or physical therapy during the stay and was discharged weak and unwell, with discussions about PT met by apathy. They praised supervising staff for listening and being understanding about issues with an unkind staff member who maintained patient records, but the overall tone remained critical and worried about safety and follow-through. Another family recounted a troubling experience with a nurse named Connie, who was described as rude and unwelcoming during phone conversations about a relative's status, and whose interactions - along with the lack of timely information from the supervision staff - left the caller feeling ignored and anxious. The complaint extended to a lack of timely calls back, difficulties obtaining accurate transport information for a loved one, and a perceived lack of respect in handling urgent questions about care. The sense of frustration was amplified by reports of repeated failed communications with the supervisor, leaving families feeling left in the dark and frightened about a loved one's well-being when they could not be physically present.
Another set of reviews expressed more alarming concerns about safety and the facility's atmosphere. One reviewer described a pervasive problem with roaches and alleged that residents - particularly those with Alzheimer's or dementia - were subjected to distressing situations, with some staff allegedly laughing at residents' distress. This account painted a stark image of neglect and inhumane conditions and warned others away from placing loved ones there, emphasizing the financial cost in light of these alleged conditions. Other reviewers described a setting that felt dark, dingy, and depressing, with warnings not to send loved ones there. Complaints included ignored call lights, doors that wouldn't be opened as requested, and limited staff availability across shifts, suggesting that residents might struggle to receive timely assistance or supervision.
Taken together, the experiences at Rockport Nursing and Rehab illustrate a facility that can be a source of reassurance and gratitude for some families, and a source of distress and alarm for others. The positive voices highlight a culture of dedicated staff, meaningful engagement for residents, and competent clinical and support services, with several individuals becoming pillars of care for their residents. The negative voices, by contrast, underscore serious concerns about responsiveness, communication, safety practices, and overall quality of care - issues that understandably shake a family's confidence during a vulnerable time. For families considering this facility, the range of experiences suggests the value of careful, on-site visits, direct conversations with staff about rehabilitation plans and daily routines, and a clear, written plan for how emergencies and routine questions will be handled. It also highlights the importance of asking specific questions about PT availability, vitals monitoring, communication protocols, and how concerns are escalated when a loved one is not doing well or when caregivers notice potential problems. In the end, Rockport Nursing and Rehab appears capable of delivering highly personalized, compassionate care in many cases, while also encountering serious challenges that require vigilant oversight and ongoing accountability.
Rockport Nursing And Rehabilitation Center in Rockport, TX is an assisted living community that offers a range of amenities and care services to cater to the needs and preferences of its residents. The community is fully furnished and provides private bathrooms, ensuring a comfortable and homely environment.
For residents' convenience and enjoyment, there are various recreational spaces available such as a gaming room, fitness room, and small library. Additionally, there is an outdoor space for residents to relax and enjoy nature. Wi-Fi/high-speed internet is also provided for those who wish to stay connected.
Meals at Rockport Nursing And Rehabilitation Center are restaurant-style dining experiences, with special dietary restrictions taken into consideration. The community also offers assistance with activities of daily living, including bathing, dressing, transfers, and medication management. 24-hour supervision and a call system provide peace of mind to residents and their families.
To promote mental wellness, the community has a mental wellness program in place. Residents can also participate in scheduled daily activities and resident-run activities to engage socially with others. Fitness programs are available for those who wish to maintain an active lifestyle. Planned day trips allow residents to explore the surrounding area.
The location of Rockport Nursing And Rehabilitation Center offers easy access to nearby amenities such as cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, and hospitals.
Overall, Rockport Nursing And Rehabilitation Center provides a comfortable living environment with attentive care services and numerous amenities to enhance the quality of life for its residents.
Rockport Nursing And Rehabilitation Center is located at 1902 Fm 3036, Rockport, TX 78382 in Aransas County, Texas
Rockport Nursing And Rehabilitation Center on seniors.fyi includes 13 photos including images showing interior, decor, dining, living room, bathroom, kitchen, appliances, mirrors, and more.
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