Coastal Palms Nursing & Rehabilitation in Portland, TX
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221 Cedar Drive, Portland, TX 78374
For more information about senior living options: (844) 490-3973
The Coastal Palms staff are extremely friendly, courteous, and professional. The facility offers a calm atmosphere with hospitable and helpful staff. Porsha Heyward-McFarland is praised for going above and beyond in guiding families through the care process. Coastal Palms staff consistently create a positive and caring environment for residents. The staff are awesome, kind, and attentive, and residents enjoy the meals. The facility is immaculate, clean, and well-maintained. The activity director and staff engage residents with meaningful programs they love. The team is passionate about caring for residents and treats their work as a calling. Coastal Palms is described as a "home" where residents feel happy, content, and well cared for.
One reviewer described Coastal Palms as being like a POW camp, saying the food they wouldn't feed to a dog. Another reviewer called it the worst medical facility they'd ever seen, noting nurses ignore calls and rooms are filthy. A commenter warned that you should not pick this place for a loved one. A reviewer claimed the security measures make the facility feel like a prison. A reviewer said they couldn't get a question answered and experienced long hold times. A reviewer described the care as "pretend" and noted it disappears when the family leaves.Coastal Palms Nursing & Rehabilitation in Portland, TX is best suited for families seeking a warm, home-like setting where staff engagement, rehabilitation services, and a faith-informed culture are priorities. This community tends to reward families who are willing to be seriously involved in their loved one's daily care, participate in activities, and lean on attentive staff for guidance through transitions. It is especially appealing to those who value a clean, pleasant atmosphere, approachable therapists, and a sense that residents are treated as members of a caring community rather than as anonymous occupants. Those who need near-constant, highly regimented supervision or who cannot visit regularly should approach with caution.
Alternatives merit consideration for several reasons. Families prioritizing unwavering, rapid nurse response, meticulous adherence to care plans, and consistently high daily oversight may find Coastal Palms's variability challenging. A subset of reviews highlights situations where calls for assistance were delayed, care appeared inconsistent, or communication with administration proved difficult. For residents with complex medical needs requiring rigorous, round-the-clock monitoring, or for those who have experienced or fear neglect, exploring other communities with clearer staffing ratios and more transparent escalation procedures is prudent. In short, this is a place where care quality can shine - yet not without caveats.
The most compelling positives center on the staff's dedication and the facility's environment. The reviews consistently praise friendly, compassionate caregivers who welcome families, a clean and odor-free campus, and a culture that fosters daily meaningful activities. Therapy teams stand out for many residents and families, delivering hands-on rehabilitation that helps patients regain mobility and confidence. The culinary and housekeeping teams also receive frequent kudos, contributing to a sense of normalcy and daily comfort. For residents who thrive on personal connections, structured programs, and a sense of community, these strengths can translate into tangible improvements in mood, function, and overall well-being.
Yet the downsides cannot be dismissed. A meaningful minority of reviews describe significant frustrations: delayed responses to requests for help, perceived short-staffing, and troubling episodes that shake confidence in safety and care continuity. Instances alleging rough handling, missed or delayed medications, and gaps in communication with families point to real risk factors in some shifts or units. Management and accountability concerns surface in several accounts, underscoring that the quality of experience can swing based on who is on shift, who is supervising, and how thoroughly care plans are executed. For families prioritizing predictability and consistency, these drawbacks warrant serious scrutiny.
In weighing the pros against the cons, the decision hinges on involvement level and care expectations. Coastal Palms' strengths - engaged staff, a welcoming atmosphere, effective rehabilitation, and a robust activity calendar - can offset many uncertainties when families stay actively involved, ask pointed questions, and monitor care closely. The same strengths may be insufficient for residents who require constant, flawless care, where even small lapses could lead to adverse outcomes. For hospice or long-term residents with heavy medical needs, or for those who cannot advocate consistently, the risk of inconsistent responses may outweigh the benefits. The choice should align with the family's capacity to supervise and the resident's tolerance for variable daily care.
Practically, families considering Coastal Palms should approach visits with a concrete checklist. Assess staffing rhythm by requesting to observe a shift change, ask to speak with the director of nursing, and inquire about recent staffing levels and how shortages are handled. Inquire about the call system response times, flow of communication between care teams and families, and the process for escalating concerns. Tour the dining and therapy areas, test the meal quality, and talk with residents about daily routines and safety. Review the care plans, medications management, and the social work process for transitions. If possible, request a short-term rehab or trial period to gauge consistency before a longer commitment.
The bottom line is clear: Coastal Palms delivers a compassionate, residential feel with strong rehab potential and genuinely caring staff, which can yield meaningful, positive results for many residents. However, the experiences are not uniformly stellar, and the best fit will be a family that can be actively involved in oversight and who can tolerate some day-to-day variability. For families seeking a nurturing environment with excellent therapy and a community heartbeat, Coastal Palms represents a compelling option. For those prioritizing spotless consistency, transparent administration, and unwavering 24/7 oversight, exploring alternatives is a prudent move.
97 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Corpus Christi International (14 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Coastal Palms Nursing & Rehabilitation is an assisted living community located in Portland, TX. Our facility offers a wide range of amenities to ensure the comfort and enjoyment of our residents. These amenities include a beauty salon for hair care needs, cable or satellite TV for entertainment, community-operated transportation for outings, a computer center for staying connected, and a dining room for meals.
We also have a fitness room equipped with exercise equipment to promote physical well-being, a gaming room for recreational activities, and a garden where residents can relax and enjoy outdoor space. Housekeeping services are provided to maintain cleanliness, and each resident has their own private bathroom. Our restaurant-style dining ensures that residents receive delicious and nutritious meals.
For leisurely pursuits, we have a small library where residents can find reading materials of interest. There is also a telephone available for communication purposes, as well as Wi-Fi/high-speed internet access throughout the facility. Move-in coordination is provided to make the transition into our community as smooth as possible.
In terms of care services, our staff is available 24/7 with a call system to attend to any emergencies or concerns. We provide assistance with activities of daily living such as bathing, dressing, and transfers. Our specially trained staff manages medication administration to ensure residents stay on track with their prescriptions. We also offer diabetic diets and can accommodate special dietary restrictions.
Transportation arrangements are made not only for non-medical purposes but also for doctors' appointments to ensure easy accessibility to healthcare services. Additionally, we have a wellness center that focuses on promoting mental well-being through various programs.
At Coastal Palms Nursing & Rehabilitation, we strive to create an environment that fosters engagement and socialization among our residents. We offer concierge services to assist with any requests or needs they may have. Fitness programs are available along with planned day trips and resident-run activities. Scheduled daily activities add variety and excitement to everyday life.
Furthermore, our community benefits from being conveniently located near three pharmacies, four physicians, eight restaurants, and a theater. This ensures easy access to additional services and entertainment options for our residents.
Coastal Palms Nursing & Rehabilitation is located at 221 Cedar Drive, Portland, TX 78374 in San Patricio County, Texas
Coastal Palms Nursing & Rehabilitation on seniors.fyi includes 10 photos including images showing landscaping, outdoor, dining, interior, building, garden, entrance, decor, and more.
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