Pinehurst Nursing And Rehabilitation

Pros

• The facility efficiently managed the check-in process for patients, ensuring a smooth transition.
• My grandmother received good treatment during her short stay, with hospice providing excellent care at the end.
• The staff was consistently friendly, contributing to a positive atmosphere for patients and their families.
• Hospice involvement improved care quality during the later stages of my grandfather’s stay.

Cons

• The staff treats patients terribly and lacks effective communication.
• There is inconsistency in information provided by different staff members.
• The facility shows a disregard for patient well-being and consent.
• The care provided for longer stays is mediocre, with patients being left in wheelchairs often.
• High staff turnover prevents meaningful relationships between caregivers and families.

Review

The experiences of family members with a particular healthcare facility reveal a stark contrast in patient care, highlighting significant shortcomings as well as instances of compassionate treatment. While one reviewer expressed deep dissatisfaction with the staff's attitude and approach to patient care, another noted some positive aspects amidst mediocrity. Collectively, these reviews underscore the complexities involved in navigating healthcare environments for loved ones in critical conditions.

One reviewer detailed a profoundly troubling experience regarding their father's stay at the facility. They reported that the staff exhibited unprofessional behavior, treating patients poorly and failing to communicate effectively regarding medication and treatment options. This lack of communication was particularly alarming when the reviewer noted that their father had fallen twice within just five days—an indication not only of insufficient attention but also potential neglect. The inconsistency among staff members further compounded this frustration; different personnel would provide conflicting information about care protocols and responses to patient needs. Concerned about their father's cognitive state, the reviewer criticized the facility for attempting to obtain a signature on paperwork without considering that he might not remember signing it due to his condition.

In stark contrast, another review provided insight into a more positive albeit mixed experience with family members receiving care at the same facility. The reviewer described their grandmother’s short-term stay for rectal cancer treatment as efficient and compassionate; she was treated well by both nursing staff and hospice professionals during her final days. Notably, because her stay lasted less than a month, she was not charged for her time there—a fact that speaks to the institution's commitment to easing financial burdens on families during difficult times.

While acknowledging the positive aspects of their grandmother's care, this reviewer contrasted it sharply with their grandfather’s prolonged stay at the facility. Their grandfather received mediocre care over an extended period; specifically highlighted were instances where he was frequently left unattended in a wheelchair for long stretches of time. This observation raises concerns about staff-to-patient ratios or perhaps inadequate training among caregivers which could contribute to lapses in attention towards residents who depend heavily on assistance.

Despite these criticisms, it's essential to note that the second reviewer did indicate some friendly interactions with staff throughout their family's encounters at the facility. However, they also pointed out a concerning issue: high turnover rates among employees meant there was little opportunity for families or patients to build rapport with caregivers over time. This constant shuffle likely exacerbates feelings of instability and distress for both patients and families navigating serious health issues—factors crucial in ensuring quality care and emotional support during critical moments.

Ultimately, these reviews paint a nuanced picture of life inside this healthcare institution—one that balances between commendable efforts by some staff members and glaring deficiencies affecting overall patient welfare. The need for improved consistency in communication, retention of qualified personnel, and empathetic engagement cannot be overstated when caring for vulnerable individuals who often find themselves grappling with severe illnesses or end-of-life considerations.

As prospective patients or families seek recommendations regarding this facility, it becomes apparent from previous experiences that while there may be instances of commendable care under specific circumstances—particularly involving hospice services—significant gaps remain present within daily operations and interpersonal relations between staff and patients. As such, potential clients are encouraged to thoroughly investigate all available options before making critical decisions regarding where loved ones will receive necessary medical attention.

Restaurants

• Mi Casa Mexican Grill (0.1 miles)
• Guadalajara Restaurant (0.2 miles)
• Subway (0.3 miles)
• Sonic Drive-In (0.3 miles)
• Burger King (0.4 miles)
• Whataburger (0.5 miles)
• Tia Juanita's Fish Camp (1 miles)

Physicians

• Orange Pediatrics (0.1 miles)
• Orange Family Practice Associates (0.1 miles)
• Greater Orange Foot Care (0.1 miles)
• Orange Clinical Associates (0.1 miles)
• Previty Clinic (0.3 miles)
• Beauty MDs (0.3 miles)
• Horizon Family Practice & Geriatrics (0.3 miles)

Pharmacies

• CVS Pharmacy (0.1 miles)
• Walmart Pharmacy (0.3 miles)
• Walgreens (1.1 miles)
• CVS Pharmacy (1.5 miles)
• Walgreens (15.1 miles)
• T & T Pharmacy (15.1 miles)
• CVS Pharmacy (15.2 miles)

Hospitals

• Baptist Orange Hospital (0.2 miles)
• Southeast Texas Cardiology (0.3 miles)
• Baptist Hospital of Southeast Texas (0.3 miles)
• Renaissance Hospital (14.5 miles)
• CHRISTUS Hospital-St Mary (16.2 miles)

Cafes

• Shipley Do-Nuts (0.3 miles)
• Old Orange Cafe (1.6 miles)
• Starbucks (1.8 miles)
• The Avenue Coffee (13.9 miles)
• Courtyard Cafe & Bakery (14 miles)
• Starbucks (15.1 miles)

Transportation

• Enterprise Rent-A-Car (0.4 miles)
• U-Haul Neighborhood Dealer (10.9 miles)
• Enterprise Rent-A-Car (15.9 miles)

Places of Worship

• St Mary's Convent (0.9 miles)
• St Paul's Baptist Church (1.4 miles)
• Orange Gospel Assembly (1.5 miles)
• St Mary's Chapel of Adoration (1.5 miles)
• United Pentecostal Church (1.5 miles)
• Starlight Church of God in Christ (1.7 miles)
• Gracepoint Fellowship of Orange (1.9 miles)

Parks

• Northway Park (2.4 miles)
• Bridge City Secretary (7 miles)
• Port Neches Riverfront Park (13.2 miles)
• Golden Triangle Veterans Memorial Park (13.7 miles)