409 South Files Street, Itasca, TX 76055
For more information about senior living options: (844) 490-3973
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The administrator and staff are loving and caring people. The administration and staff focus on resident comfort and offer homestyle cooking. Karen Rodriguez, RN, as administrator, kept the facility safe during the pandemic with strict safety measures. Residents love the staff there. The care is 100%. Residents are healthy, active, and always smiling. For families seeking a long-term home for a loved one, this could be it. The facility earned five stars.
The staff are smug and unfeeling and do not know how to tell the truth or follow the law. Residents were not cleaned properly, leading to foul odors and nails with feces under them. The facility lost a resident's bottom denture plate and charged for it, with no replacement provided. Pension checks and other funds were mishandled, and financial statements were not provided for years. Medications were not properly managed, resulting in the resident stopping all meds. Critical medical information (diabetes, heart condition, esophageal hernia) was never disclosed to the family. Administrative staff blamed the resident for transfer issues, blocking moves to another facility. There are numerous complaints of mistreatment, with calls for the facility to be shut down. The handling of COVID-19 and related deaths is described as mishandled and causing further concern.The collection of reviews for Homestead in Itasca presents a strikingly polarized picture. On one side, there are brutal, highly detailed accounts from a family member who describes a fall from initial optimism into what they view as neglect and mistreatment. On the other side, several residents or former residents offer glowing praise of the staff, administration, and overall care, even as they acknowledge the facility's aging appearance and some practical shortcomings. Taken together, the feedback reads like two drastically different experiences inside the same place, suggesting that individual interactions and particular staff or administrators may have a huge impact on perception and outcomes.
In the most alarming of the negative accounts, a family member recounts a mother becoming a resident in December 2019 and initially feeling hopeful, only to have perceptions of care deteriorate dramatically over time. The reviewer describes staff as smug and unfeeling, with a troubling pattern of poor communication and alleged violations of the law. They paint a vivid image of hygiene failures - smell, nails with feces, and nails painted over rather than cleaned properly - contrasted with accusations that money was mismanaged or unaccounted for, including pension checks not received for two years and unclear accounting of a trust fund. The reviewer also alleges specific care failures, such as the loss of a bottom denture plate and medications that apparently were not administered consistently, which coincided with the mother's worsening health conditions, including diabetes, heart disease, and an esophageal hernia. Attempts to move her to another facility were thwarted by administrative resistance, and the reviewer felt abandoned or blamed for the situation, ultimately reconsidering the decision to place a loved one in the home after years of dissatisfaction.
Another strongly negative thread centers on alleged mistreatment during a period when the reviewer's mother contracted COVID-19. The reviewer claims there was mistreatment severe enough to have left the mother glad to leave, and they assert that messages found on her phone document this treatment. There is also a claim that the reviewer would testify in court to shut the place down, drawing a parallel to a different facility they had previously fought to close in Fort Worth, Texas. These points emphasize not only day-to-day care concerns but also a perceived pattern of neglect that extended into the handling of a serious health crisis, contributing to a sense of danger and betrayal for the family.
Against these heavy accusations, other reviewers present a markedly different experience, describing a team and an administrator who are genuinely caring and attentive. One former or current resident, located in Lake Worth, says the staff are focused on the residents' comfort and well-being, with home-style cooking noted as a highlight. Even though the building is described as small, drab, and aged, the care is portrayed as excellent, with an emphasis on the personal attention residents receive. This account acknowledges the physical limitations of the facility - plumbing issues and the lack of modern, state-of-the-art amenities - yet argues that the people there are healthy, active, and consistently cared for to a high standard. The reviewer even rates the experience highly, suggesting that the care quality compensates for cosmetic or infrastructural shortcomings.
Another strongly positive voice highlights Karen Rodriguez, a registered nurse who served as director of nursing and later became administrator. This reviewer emphasizes her decisive leadership during the COVID-19 outbreak, noting that she locked the facility down, mandated masks, performed temperature checks, controlled movement, and overall prioritized safety. The praise centers on her ability to keep residents safe and to maintain a secure environment during a period of profound uncertainty. For families evaluating long-term care, this perspective suggests that strong leadership and proactive health measures can make a significant difference in the perceived quality of care and the peace of mind for loved ones.
Additional testimonials reinforce the theme of capable, compassionate staff within a small, intimate setting. A former resident recounts that their mother moved into Homestead in September 2019 and developed affection for the staff, with remarks about the care being top-notch despite the facility's modest appearance. This review reinforces the idea that personal connections, consistent staffing, and attentive caregiving can shape a distinctly positive experience for residents and their families. The sentiment that the facility excels in care, even if it lacks modern aesthetics or perfect infrastructure, recurs in these accounts, underscoring a common belief that the human element of caregiving matters most.
Taken together, these reviews illustrate a complex and highly variable picture of Homestead. Some families describe serious and multi-faceted concerns, including alleged neglect, improper hygiene, financial mismanagement, and emotionally distressing care experiences during a health crisis. Others celebrate a compassionate staff, responsive administration, and effective safety practices that helped protect residents during the pandemic, even within a facility that is not gleaming or cutting-edge. For anyone considering Homestead as a potential home for a loved one, the message is clear: the experience may hinge on individual staff interactions, leadership, and the specifics of each case. It would be prudent to conduct thorough, in-person assessments, speak with multiple staff members, review current inspection records, and consider how your family's needs and expectations align with the particular strengths or weaknesses highlighted in these testimonials.
51 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Homestead Nursing and Rehabilitation of Itasca is a premier assisted living community located in Itasca, Texas. Our community prides itself on offering a wide range of amenities and care services to meet the needs and preferences of our residents.
For those who enjoy looking their best, we offer an on-site beauty salon where residents can receive professional haircuts and styling. Our residents can stay connected with their favorite shows with cable or satellite TV in their private rooms. Transportation is a breeze with our community-operated transportation services, which can take residents to errands or appointments in and around the area.
Staying connected to friends and family is easy with our computer center equipped with Wi-Fi/high-speed internet. Our dining room offers restaurant-style dining, providing delicious meals prepared by our skilled staff. Residents can also enjoy socializing over a cup of coffee or tea in our small library or spend time outdoors in our beautiful garden.
We understand the importance of maintaining a clean and comfortable living environment, which is why we provide housekeeping services for all residents. Each resident has access to their own private bathroom for convenience and privacy. For those who prefer to do light cooking or snacking, each room comes fully furnished with a kitchenette.
Our dedicated staff is available 24/7 to assist residents with daily tasks such as bathing, dressing, and transfers. We also offer assistance with medication management as well as specialized diets for those managing diabetes or other dietary restrictions. Mental wellness programs are in place to support the emotional well-being of our residents.
In addition to these amenities and care services, we strive to create a vibrant community atmosphere by offering various activities throughout the day. Residents can participate in fitness programs designed for all abilities or join planned day trips for an exciting outing. For those who prefer resident-led activities, there are opportunities for socialization through resident-run activities.
With two restaurants nearby, residents have additional dining options if they wish to explore outside of our community. We also provide transportation arrangements for non-medical needs and appointments, ensuring that residents have easy access to the services they require.
At Homestead Nursing and Rehabilitation of Itasca, we aim to create a warm and comfortable environment where residents can enjoy the amenities and services they desire while receiving the care they need.
Homestead Nursing And Rehabilitation Of Itasca is located at 409 South Files Street, Itasca, TX 76055 in Hill County, Texas
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