West Houston Rehabilitation And Healthcare Center in Houston, TX

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  • Interior

    A cozy and elegantly designed dining room with wooden floors and neatly arranged tables and chairs.

  • Decor

    Elegant living room with a cozy fireplace and stylish furniture.

  • Living Room

    A cozy living room with a green sofa, wooden floors, and a small dining area.

  • Building

    A patio with an outdoor table and chairs overlooking a landscaped courtyard.

  • Architecture

    A welcoming building entrance with a well-maintained lawn and clear blue sky.

  • Bedroom

    A cozy bedroom with two beds, warm decor, and a large window.

  • Windows

    A cozy patio setup with black metal chairs and tables, decorated with potted plants against a brick wall and window backdrop.

  • Dining

    A stylish dining room featuring a round wooden table surrounded by colorful, patterned chairs and a decorative centerpiece.

  • Landscaping

    A large building with columns and a spacious lawn.

  • Chandelier

    An elegant living room with a decorative wooden floor, featuring a central table adorned with flowers under a chandelier.

  • Salon

    A hair salon interior featuring a washing station with a black sink and chair.

  • Healthcare

    A clean and modern healthcare room with multiple beds.

West Houston Rehabilitation And Healthcare Center in Houston, TX

West Houston Rehabilitation And Healthcare Center is a nursing home community in Houston, TX.

Information last verified:

13428 Bissonnet, Houston, TX 77083

For more information about senior living options: (866) 208-4318

3.7 from 57 reviews
5 stars
34
4 stars
5
3 stars
1
2 stars
2
1 stars
15

Overall Review of West Houston Rehabilitation And Healthcare Center

common 20 reviews mention this

Cleanliness and welcoming staff

Residents and families repeatedly describe a clean building and a staff team that feels welcoming.

Many reviewers comment on the facility feeling clean and calm, including notes about cleanliness on visits and a low-odor environment. Reviews frequently pair that with a welcoming, friendly approach from staff during check-in, conversations, and everyday interactions. A number of families also describe feeling comfortable visiting because staff consistently meet them respectfully. While experiences vary, the strongest repeat theme is that people notice cleanliness and how approachable the team is.

caveat 10 reviews mention this

Response times can slip

Some reviews report slow responses, including delays with call lights or medications.

A recurring concern is that staff availability and follow-through can be inconsistent, with reviewers describing delays when they need help. Several accounts mention slow response to call lights or medication delivery, and others describe communication breakdowns around care or next steps. Some reviewers also attribute problems to understaffing, saying it affects responsiveness in daily moments. Even reviewers who are generally positive sometimes still note opportunities to improve how quickly call light requests are handled.

common 6 reviews mention this

Rehabilitation and personal care support

Reviews describe rehab-focused support, including therapy preparation and assistance with daily needs.

Several reviewers discuss rehab progress after surgery or needing short-term recovery, including mentions of therapy support and successful preparation for returning home. Others describe ongoing personal care help, including how residents are treated and supported day to day. At the same time, a few reviews raise serious concerns about whether appropriate care was delivered consistently, which suggests the experience may depend on individual circumstances. Overall, the care theme shows up strongly, with both positive outcomes and some clear failures reported.

caveat 8 reviews mention this

Dining quality is mixed

Dining reviews are inconsistent, with some praising meals while others describe poor food experiences.

Some families mention food service issues, including trays that feel incomplete or menus that do not vary much. Other reviews are harsher, describing food as inedible, while a few more general comments lump dining together with broader concerns about overall service. The community also offers diet-related support options for diabetes and special dietary restrictions, which aligns with how meal planning can matter for residents. In practice, the reviews suggest that nutrition may be a strength for some diets and a problem point for others depending on the day.

caveat 4 reviews mention this

Activities and engagement vary

Residents may see some engagement, but multiple reviews say activities are not consistently available.

A few reviewers mention resident interaction and entertainment, such as games and music that made the environment feel more lively. But at least one family review says there were no activities despite an event calendar, suggesting gaps in day-to-day programming. That mix indicates engagement can depend on timing and staffing. Where activities happen, reviewers tend to describe them as part of making time feel better for residents.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.

Features

Housing

  • 124 resident community capacity 124 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • William P X (21 miles away) William P X (21 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Cafes

  • Starbucks (1.5 miles)
  • Starbucks (3.8 miles)
  • 85C Bakery Cafe (4.3 miles)
  • BlendIn Coffee Club (4.3 miles)
  • Panera Bread (5.1 miles)
  • Nara Cafe (6.8 miles)
  • Starbucks (7 miles)

Pharmacies

  • Walgreens (1.5 miles)
  • Walgreens (1.6 miles)
  • CVS Pharmacy (2 miles)
  • CVS Pharmacy (2 miles)
  • CVS Pharmacy (2.1 miles)
  • Walgreens (2.2 miles)
  • CVS Pharmacy (2.9 miles)

Places of Worship

  • Shirdi Sai Jalaram Mandir (1.6 miles)
  • Sugar Land First United Methodist Church (3.6 miles)
  • Masjid As- Sabireen (5 miles)
  • Church of Jesus Christ of Latter Day Saints (5.9 miles)
  • Houston Principal Jamatkhana (5.9 miles)
  • St John Vianney Catholic Church (6.1 miles)
  • St Laurence Catholic Church (7.1 miles)

Restaurants

  • Whataburger (1.8 miles)
  • McDonald's (2.4 miles)
  • Whataburger (3 miles)
  • Sonic Drive-In (3.2 miles)
  • Kelley's Country Cookin (3.3 miles)
  • Kim Son (3.4 miles)
  • McDonald's (3.5 miles)

Theaters

  • 2430 Amc Bar Fountains (3.5 miles)
  • Regal Edwards West Oaks Mall (4 miles)
  • AMC First Colony 24 (6.6 miles)

Parks

  • Sugar Lakes Park (4.9 miles)
  • Sardar Patel Stadium (5.2 miles)
  • Lost Creek Park (6.2 miles)
  • Oyster Creek Park (6.7 miles)
  • New Territory Pecan Park (6.8 miles)

Physicians

  • Kelsey-Seybold Clinic | Fort Bend Medical and Diagnostic Center (5.1 miles)
  • Hillcroft Medical Clinic Association (5.4 miles)
  • Texas Children's Pediatrics Westchase (5.5 miles)
  • Interventional Cardiology Associates (6.3 miles)
  • Sugar Land OB/GYN Associates (6.6 miles)
  • Rishi Khanna Dmd Pc (6.9 miles)
  • My Eyelab (7.1 miles)

Hospitals

  • Sugar Land Surgical Hospital (6.5 miles)

Frequently Asked Questions

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