Village Nursing Home

Pros

• The entire staff is great.
• They keep families informed if their loved ones need anything on days they don't visit.
• They've been extremely helpful with rehab.
• The staff are always friendly and polite.
• They would recommend Hico Nursing to anyone.
• The staff have shown patience with residents who have complex medical needs.

Cons

• Management is described as extremely unprofessional and toxic.
• Residents are not cared for properly and the environment is unsafe for staff and residents.
• Summer temperatures in resident rooms and halls reach almost 90 degrees.
• Residents receive few snacks and basic needs are not met.
• Employees fight for every penny, and checks are always incorrect.
• Don and ADON are described as slumlords of nursing.
• Communication with family is almost impossible and staff are unprofessional.

Review

One reviewer starts with a concrete gripe about communication, recounting that they tried calling multiple times and the phone was hung up on three successive occasions. Despite this frustration, another perspective comes through clearly: their mother has been at the facility for a couple of months after suffering multiple strokes in February, and they describe the staff overall as great. They say the staff let them know if Mom needs anything on days they don't visit, credit the rehab program as extremely helpful, and note that the staff are consistently friendly and polite. In their view, the place would be recommended to others because of the compassionate care and the support they've received during mom's rehab and recovery.

A very different voice paints a much harsher picture. This reviewer states outright that it is not a good place for a loved one or to work, calling the environment extremely unprofessional and toxic in terms of management. They claim residents are not cared for properly and describe an unsafe work and living environment for both staff and residents. They single out the DON (Director of Nursing) and ADON (Assistant Director of Nursing) as "slumlords" and describe unsafe temperatures in resident rooms and hallways during the summer, with temperatures reaching almost 90 degrees. They mention a lack of snacks for residents and characterize the overall atmosphere as gross and sad. The complaint extends to the financial and employment treatment: they say employees fight for every penny, that checks are frequently incorrect, and they attribute these problems to Ticknor Enterprises, alleging the company lacks concern for employees or residents and treats loved ones as pure profits. The reviewer urges others to find somewhere else for care, calling this place by far one of the worst they have encountered and advising others to do their research if family or career is on the line.

Yet another reviewer provides a counterpoint, expressing satisfaction with the facility's care, specifically noting the patience shown toward their nephew who has been there for three years. They describe their nephew as quite challenging due to his many illnesses, and they emphasize that the staff's patience has been a bright spot in an otherwise difficult situation. This perspective highlights continuity of care and long-term commitment, suggesting that there are residents for whom the facility has provided steady, compassionate support over an extended period.

In contrast to the praise for patience, there is a brief but pointed critique that the place can be bad and rude to workers. This solitary line hints at negative experiences related to staff treatment or morale, adding to the mosaic of opinions about the workplace atmosphere behind the scenes. The sentiment suggests that some individuals feel the environment is not supportive of employees, which can, in turn, affect care quality.

Another negative note focuses on communication failures with families. The reviewer questions how a nursing home responsible for caring for residents can appear unwilling to engage meaningfully with disabled patients' loved ones, accusing the facility of deflecting responsibility and failing to keep families properly informed. The overarching concern is that the facility prioritizes avoiding direct communication over addressing residents' needs and concerns, leaving families feeling disconnected and frustrated.

A final point echoes the difficulty of reaching the facility by phone and describes a pattern of unprofessional behavior among some staff when phones are answered. This comment reinforces a recurring theme across several reviews: that even when the staff are present, communication can be inconsistent or poorly handled, leaving families with a sense of uncertainty about their loved ones' welfare. Taken together, these reviews sketch a landscape of strong, positive experiences around individualized care and rehab for some residents, alongside serious accusations of mismanagement, unsafe conditions, inadequate communication, and an emphasis on profit over people from others.

In the peaceful town of Hico, Texas, you will find a close-knit community with a variety of services and amenities to support senior living. With several places of worship nearby for spiritual fulfillment and numerous restaurants offering delicious meals, you can enjoy social gatherings and nourishing food. Pharmacies are conveniently located for your medication needs, and transportation options such as U-Haul and Enterprise Rent-A-Car provide easy access to essential services. Parks like Katy Park and Meridian State Park offer opportunities for outdoor recreation, while hospitals like Texas Health Harris Methodist Hospital Stephenville ensure quality healthcare within reach. Experienced physicians like Dr. Shane Gilliam MD are available for medical care, making Hico a welcoming and supportive environment for senior residents.

Places of Worship

• General Conference Of Seventh-Day Adventists (1.6 miles)
• Church of Christ (1.7 miles)
• Grace Bible Fellowship Church (1.7 miles)
• Southern Baptist Convention (1.9 miles)
• First United Methodist Church of Hico (1.9 miles)
• First Baptist Church (1.9 miles)
• First Baptist Church (2 miles)

Restaurants

• Lenchaz Taqueria (1.6 miles)
• Eis (1.7 miles)
• The Chop House (1.7 miles)
• Jersey Lilly's Restaurant (1.8 miles)
• Sonic Drive-In (1.8 miles)
• 2nd Street Provisions (1.8 miles)
• Koffee Kup Family Restaurant (1.9 miles)

Cafes

• Flacas Fitness & Brews (1.8 miles)
• Beans & Taters (2.3 miles)
• Iredell Cafe (7.8 miles)
• Greer's Ranch Cafe (20 miles)

Pharmacies

• Health Mart Pharmacy (1.9 miles)
• H-E-B Pharmacy (20.2 miles)

Transportation

• U-Haul Neighborhood Dealer (2.6 miles)
• U-Haul Moving & Storage (19.8 miles)
• U-Haul Neighborhood Dealer (20.1 miles)
• U-Haul Neighborhood Dealer (20.3 miles)
• Enterprise Rent-A-Car (20.3 miles)
• Alamo (20.3 miles)

Parks

• Picnic Area (9.4 miles)
• Katy Park (15.5 miles)
• Meridian State Park (19 miles)
• Stephenville Parks & Recreation (19.9 miles)
• Stephenville Recreation Hall (20.1 miles)
• Heritage Park (20.3 miles)

Hospitals

• Pecan Valley Mental Health (20.2 miles)
• Texas Health Resources (20.2 miles)
• Texas Health Harris Methodist Hospital Stephenville (20.2 miles)
• Texas HLTH Stephenvill (20.2 miles)

Physicians

• Cross Timbers Orthopedics (20.3 miles)
• Dr Shane Gilliam MD (20.3 miles)
• Convenient Care Clinic (20.3 miles)