Westpark Rehabilitation & Living

Pros

• The physical therapists were praised for their support and engagement during rehabilitation.
• Many residents appreciated the comfortable rooms and the homey atmosphere of the facility.
• One reviewer highlighted the smooth and stress-free admissions process.
• The therapy team was commended for helping residents improve their mobility and overall well-being.
• Some staff members were recognized for their caring attitude and attentiveness to patient needs.

Cons

• The facility provided inadequate care, leading to serious health issues and unexplained injuries for residents.
• Staff members were frequently rude and unresponsive to patient needs and family inquiries.
• Medications were often administered late or not at all, causing distress for patients.
• The cleanliness of the facility was severely lacking, with reports of unpleasant odors and unsanitary conditions.
• Communication between shifts was poor, resulting in critical information about patient care being overlooked or ignored.
• There was a lack of proper management and oversight, contributing to an overall unsafe environment for residents.
• Families experienced significant delays when attempting to get assistance for their loved ones in need of care.
• The quality of food served was consistently reported as terrible and inappropriate for patients' dietary needs.

Review

The reviews for the facility, previously known as Legend Health Care of Euless, paint a troubling picture of patient care and management. Many family members express deep concern regarding the quality of care their loved ones received during their stays. A common theme among these reviews revolves around inadequate staffing levels, which leads to delays in essential services and medical attention. One reviewer described the appalling situation where their father, suffering from dementia, was administered multiple antipsychotic drugs without family permission. Such distressing practices highlight a significant oversight in patient rights and ethical medical treatment.

Moreover, alarming incidents of unexplained injuries and neglect have been reported by various families, with one individual stating that elderly residents were left unresponsive for hours before receiving necessary medical assistance. In another case, a friend’s mother was found unresponsive after being neglected for over three hours following what appeared to be a cardiac event. This negligence not only raises questions about the facility's ability to provide basic care but also exposes serious lapses in communication between staff members. Complaints regarding poor handling of health-related emergencies are frequent, with accounts suggesting systematic failures in response protocols when patients experience critical health crises.

The administrative practices at this facility have come under scrutiny as well. Reviewers consistently noted that files were lost or mishandled, contributing to misunderstandings about patient care plans and medication schedules. Families lamented having to navigate an environment marked by frequent staff turnover, leading to inconsistent care experiences for residents who relied on familiar faces for both comfort and clinical support. Several reviewers highlighted how vital it is for nursing homes to maintain stable staffing levels so that caregivers can build rapport with patients and adequately address their unique needs.

For those who had some positive experiences, such as physical therapy through dedicated therapy teams, these were overshadowed by the overall grim realities faced within the facility. Some residents spoke highly of specific physical therapists who contributed positively to their rehabilitation journeys; however, these highlights seemed limited relative to widespread complaints about nursing staff conduct and facility conditions. Reviewers described environments marred by unpleasant odors due to insufficient cleaning practices alongside reports of unsatisfactory food quality—adding layers of dissatisfaction from both residents and families concerned for their loved ones’ well-being.

In terms of reporting health issues or concerns about care inadequacies, many family members felt disillusioned by ineffective communication with administrative personnel and nurses alike. Critical situations involving patients' deteriorating health often went unaddressed until it was too late; one reviewer expressed anguish over their mother's delayed diagnosis due to persistent gastrointestinal symptoms—evidence pointing towards systemic flaws in monitoring patient health metrics effectively.

Overall, while there were mentions of a few empathetic staff members trying hard amid overwhelming challenges posed by understaffing and lack of adequate resources, most reviews painted a bleak picture requiring urgent improvements within this facility's operational framework. There is an impassioned call echoed through these narratives urging others not only to think twice before admitting loved ones into such institutions but also advocating broader reforms across nursing home standards—all driven by compassion towards individuals deserving dignity during their vulnerable moments in life.

In conclusion, prospective residents or families considering this facility are faced with numerous red flags that should not be ignored when looking for an appropriate home or rehabilitative center for elderly relatives or friends needing specialized care. Striving towards transparency in operations along with robust adherence protocols would go a long way toward restoring faith in caregiving institutions like this one—a mission underscored by the heartfelt pleas seen among those sharing their stories here today.

Hospitals

• Texas Health Harris Methodist Hurst-Euless-Bedford (0.7 miles)
• SwiftCare (3.1 miles)
• Baylor Scott & White Hospital Medicine - Grapevine (7.7 miles)

Pharmacies

• Walgreens (1.4 miles)
• CVS Pharmacy (1.9 miles)
• CVS Pharmacy (1.9 miles)
• Walgreens (2.3 miles)
• Walgreens (3.6 miles)
• CVS Pharmacy (3.7 miles)
• Walgreens (4 miles)

Physicians

• Kaner Medical Group (1.6 miles)
• Texas Orthopedic Specialists (1.8 miles)
• Texas Eye and Laser Center (3.1 miles)
• Max Health Family Medicine (4.3 miles)
• Cook Children's Pediatrics (4.4 miles)
• Cook Children's Pediatrics - Grapevine - William D. Tate (5.2 miles)
• Fem Centre (5.2 miles)

Parks

• Bedford Bark Park (2.1 miles)
• Capp Smith Park (7.9 miles)

Restaurants

• Sonic Drive-In (2.3 miles)
• Turning Point Beer (2.3 miles)
• Taste of Pakistan (3.5 miles)
• In-N-Out Burger (3.6 miles)
• Lazy Dog Restaurant & Bar (3.6 miles)
• McDonald's (3.7 miles)
• Rosa's Cafe (4.2 miles)

Places of Worship

• New Life Family Church (3.1 miles)
• Gateway Church (6.2 miles)
• Wellspring Church (6.3 miles)
• Gateway Church Grand Prairie Campus (6.3 miles)

Cafes

• Starbucks (3.8 miles)
• Roots Coffeehouse (4.3 miles)
• The Tipsy Oak (6.2 miles)
• Starbucks (7.3 miles)

Transportation

• Avis Rent A Car (5.6 miles)
• National Car Rental (5.6 miles)
• Rental Car Center (5.6 miles)
• Hertz Rent A Car (5.7 miles)
• Terminal D (6.8 miles)
• The Centurion Lounge by American Express (6.8 miles)
• American Airlines Flagship Lounge (6.8 miles)