Diversicare Of Lake Highlands in Dallas, TX

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  • Interior

    A cozy living room with two armchairs, a white cabinet, and a landscape painting on the wall.

  • Decor

    A modern living room featuring a piano, stylish sofas, and contemporary artwork.

  • Living Room

    A stylish modern living room featuring comfortable seating, elegant decor, and a piano.

  • Building

    A brick residential building surrounded by trees and a grassy lawn under a cloudy sky.

  • Architecture

    A picturesque view of a modern residential house surrounded by a lush green lawn.

  • Bedroom

    A cozy bedroom with a hospital bed, decorated with a floral bedspread and framed artwork on the walls.

  • Trees

    A serene garden pathway leading to a modern building entrance.

  • Dining

    A hearty breakfast spread featuring scrambled eggs, toast, bacon, grits, and a side of newspaper reading.

  • Landscaping

    A welcoming entrance with a neatly manicured pathway and lush greenery.

  • Entrance

    A pathway lined with trees and shrubs leading to a building entrance adorned with a flag.

  • Artwork

    A cozy and modern living room setup featuring neutral-toned furniture and a serene artwork.

  • Lobby

    A spacious and inviting lobby area featuring comfortable seating and decorative carpeting.

  • Wall Art

    A cozy hospital room with a bed, bedside table, and decorative elements.

Diversicare Of Lake Highlands in Dallas, TX

Diversicare Of Lake Highlands is a nursing home community in Dallas, TX.

Information last verified:

9009 White Rock Tr, Dallas, TX 75238

For more information about senior living options: (866) 208-4318

4.2 from 100 reviews
5 stars
78
4 stars
4
3 stars
0
2 stars
0
1 stars
18

Overall Review of Diversicare Of Lake Highlands

common 34 reviews mention this

Staff support shows through

Many residents describe a staff that communicates, responds, and treats people with care.

Across the reviews, families and residents repeatedly point to staff as helpful, attentive, and professional—especially with questions, day-to-day needs, and coordination during rehab or longer stays. Multiple comments also mention leadership involvement and teamwork within the care team. Residents also highlight specific caregivers and care roles, like nurses and aides, for going above and beyond.

caveat 11 reviews mention this

Nursing care can be uneven

Some reviews raise concerns about consistent assistance and hygiene needs.

While many people praise care, several reviews describe breakdowns with basic support, including getting help when needed and timely assistance with toileting and changing. A few reviews also raise concerns tied to safety and hygiene, including mentions of dirty diapers, lack of safety rails, and residents not being cleaned when requested. One review also criticizes call-button response and weekend coverage.

caveat 10 reviews mention this

Facility cleanliness varies by review

Cleanliness is mentioned both positively and negatively across resident and family experiences.

Several reviewers describe the building as clean, well maintained, and free of unpleasant smells, including comments about rooms being prepared and housekeeping doing a good job. Other reviews counter that with complaints about odors, unhygienic conditions, and rooms not being cleaned as expected. Taken together, the reviews suggest cleanliness and maintenance experiences can differ from visit to visit or unit to unit.

differentiator 7 reviews mention this

Therapy and wound care stand out

Therapy support is a frequent bright spot, including wound-care outcomes.

A number of reviews highlight physical therapy and the overall therapy team, including comments about helping residents regain mobility and independence. Several reviewers also mention wound care nurses and treatment for wounds, describing noticeable improvement. Residents also speak to a dedicated rehab experience when coming for recovery or longer-term needs.

common 4 reviews mention this

Meals get both praise and complaints

Dining is brought up often, with some residents praising meals and others reporting problems.

Some reviews describe the lunch meal positively and credit kitchen staff with good meals. Others criticize food quality and pacing, including reports that trays arrived wrong or that residents did not receive expected meals. The community also offers structured meal support for special dietary needs and meal preparation as part of care.

common 4 reviews mention this

More activities are mentioned positively

Residents and families mention frequent activities that keep people engaged.

Several reviewers describe a facility calendar with daily activities and community-sponsored options, including therapy and social opportunities. A few comments also mention residents enjoying being out of their rooms and participating regularly. This lines up with the community’s focus on scheduled activities and resident-led involvement.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.

Features

Housing

  • 280 resident community capacity 280 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Dallas Love (7 miles away) Dallas Love (7 miles away)
  • Dallas-Fort Worth International (18 miles away) Dallas-Fort Worth International (18 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Restaurants

  • Taco Diner (0.5 miles)
  • Taco Joint (0.9 miles)
  • Whataburger (1.4 miles)
  • Chick-Fil-A (1.6 miles)
  • Enchilada's Restaurant (1.9 miles)
  • Alfonso's Italian Restaurant (2 miles)
  • In-N-Out Burger (2.4 miles)

Cafes

  • Starbucks (0.5 miles)
  • Starbucks (1.9 miles)
  • Urban Vines Wine Bistro (3.1 miles)
  • Starbucks (5.8 miles)
  • Starbucks (6.2 miles)

Parks

  • R.P Brooks Park (0.6 miles)
  • Lochwood Park (2.5 miles)
  • Tietze Park (3.7 miles)
  • Tenison Park (4.4 miles)
  • Germany Park (5.2 miles)
  • Exall Park (6.1 miles)

Pharmacies

  • CVS Pharmacy (0.7 miles)
  • Walgreens (1 miles)
  • CVS Pharmacy (1.5 miles)
  • Abrams Royal Pharmacy (1.6 miles)
  • Walgreens (1.6 miles)
  • CVS Pharmacy (1.8 miles)
  • CVS Pharmacy (2.7 miles)

Theaters

  • Alamo Drafthouse Lake Highlands (0.7 miles)
  • AMC Theater Northpark (2.5 miles)
  • Alamo Drafthouse Cinema (5.5 miles)

Hospitals

  • Texas Health Presbyterian Hospital Dallas (2 miles)
  • Baylor Scott & White Medical Center (2.9 miles)

Places of Worship

  • Redeemer Bible Church (2 miles)
  • Northway Christian Church (3 miles)
  • Temple Emanu-El (3.2 miles)
  • Preston Hollow Presbyterian Church (4.3 miles)
  • Ridge Pointe Fellowship (4.7 miles)
  • Episcopal Church Of The Transfiguration (5.9 miles)

Transportation

  • Park Lane Station (2.1 miles)

Physicians

  • Pediatric Associates of Dallas (2.5 miles)
  • Eye 2 Eye Vision (3 miles)
  • John West Low Cost Immunization Clinic (5.3 miles)
  • Drs. Gunby, Payne, And Littrell (5.8 miles)

Frequently Asked Questions

Where is Diversicare Of Lake Highlands?
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