Diversicare Of Lake Highlands in Dallas, TX
Save9009 White Rock Tr, Dallas, TX 75238
For more information about senior living options: (844) 490-3973
Diversicare of Lake Highlands in Dallas is best suited for families seeking a rehab-to-long-term care option where clinical excellence in wound care and therapy is paired with a deliberately engaged leadership team and a welcoming, home-like environment. The center tends to appeal to residents who respond well to a team that emphasizes communication with families, a visible administrator who is accessible to questions, and a therapy program that can move patients toward independence. The setting - renovated, with a cafe-style gathering space and a greenbelt surrounding the site - adds a calm, reassuring backdrop for recovery or ongoing care. Those who want a facility with strong staff dedication, consistent smiles at the front desk, and a clear sense of resident-focused priorities will find this community compelling.
Yet this is not a universal fit. Several reviews flag serious safety and care gaps, particularly on weekends or during shifts with fewer staff. Allegations range from delayed assistance with basic needs and inadequate response to call bells, to poor hygiene, missing safety rails, and even billing confusion after a loved one's death. Messages of neglect or unresponsiveness have appeared, alongside stories of under-resourced rooms with odor or cleanliness concerns. For families whose priority is absolute reliability, consistent staffing, and airtight communication from every shift, these red flags suggest alternatives should be explored while still considering the facility's strengths.
On the upside, Diversicare earns credibility from a hands-on administration and a care-teams that genuinely collaborates. Wound care is repeatedly praised, with dedicated nurses who treat skin and wounds with skill. The therapy department shines, helping residents regain function after injuries and strokes. CNAs, nurses, social workers, and the activities team are frequently cited as caring, capable, and responsive, with administrators who stay involved in day-to-day operations. The building's cleanliness, fresh dining options, and the homelike ambiance - coupled with amenities like a caf? and an active therapy gym - create a supportive environment for recovery and ongoing wellness. Families often report strong communication and a sense of being heard by leadership.
Those strengths can offset many concerns only when staffing is sufficient and shifts are well-supervised. Where leadership is visible and turnover is low, families feel assured that issues will be resolved, that wound care remains a priority, and that therapy timelines stay on track. However, inconsistent weekend coverage, slow call-bell responses, and occasional reports of neglect can undermine even stellar clinical services. A few reviews describe smells, delayed hygiene, or unanswered questions that leave families uneasy about daily operations. In such cases, the between-shift handoffs become the hinge point: without reliable oversight, the overall care quality can deteriorate quickly.
For families evaluating Diversicare, the reality check means a proactive, evidence-based onboarding: schedule multiple tours, including weekend hours; request to meet the DON and administrator; ask for a current staffing schedule and to observe a shift; review current wound care capabilities and the rehab calendar; talk with current residents and families about weekend responsiveness; verify any billing or discharge procedures up front; and insist on clear, written care plans. If a resident requires urgent, around-the-clock assistance or if consistent weekend coverage is non-negotiable, it may be prudent to compare a few other SNFs or hospital-affiliated rehab programs in Dallas before deciding.
Overall, Diversicare of Lake Highlands is a credible option for families who prioritize robust rehab, wound care, and an active, involved leadership team in a bright, welcoming setting. It is less ideal for those who cannot tolerate even occasional lapses in responsiveness or hygiene, or who require flawless weekend coverage. The right choice hinges on due diligence: confirm staffing stability, tour during various times, verify the wound-care and therapy teams, and test the facility's processes for escalating concerns. When those checks align with a resident's care goals - restoration of function, steady daily routine, social engagement - the community can deliver meaningful, sustained quality of life.
Diversicare of Lake Highlands in Dallas, TX is an assisted living community that offers a wide range of amenities and care services to enhance the quality of life for its residents. The community provides comfortable and fully furnished accommodations, complete with private bathrooms and cable or satellite TV.
Residents can enjoy a variety of activities and social opportunities offered at Diversicare of Lake Highlands. They can stay connected with their loved ones through Wi-Fi/high-speed internet access or relax in the outdoor spaces such as the garden. The community also features a beauty salon, gaming room, small library, fitness room, and wellness center to cater to the residents' various interests.
Care services provided include assistance with activities of daily living such as bathing, dressing, and transfers. Additionally, there is 24-hour supervision and a 24-hour call system available for any emergencies or assistance needed. Medication management and special dietary options are also provided to meet individual needs. The community ensures transportation arrangements for non-medical purposes as well as transportation to doctors' appointments.
Located in close proximity to various amenities, Diversicare of Lake Highlands offers convenience and accessibility to its residents. There are multiple cafes, parks, pharmacies, restaurants, places of worship, theaters, hospitals nearby that contribute to the vibrant lifestyle of the community members.
With its comprehensive amenities, care services, and convenient location within Dallas, Diversicare of Lake Highlands provides a supportive environment where seniors can thrive while enjoying all that the city has to offer.
Diversicare Of Lake Highlands is located at 9009 White Rock Tr, Dallas, TX 75238 in Dallas County, Texas
Diversicare Of Lake Highlands on seniors.fyi includes 14 photos including images showing decor, landscaping, interior, building, living room, artwork, pathway, trees, and more.
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