2901 Sterling Hart Drive, Commerce, TX 75428
For more information about senior living options: (844) 490-3973
What level of care are you interested in?

Assisted Living

Memory Care

Independent Living

Skilled Nursing Facility

Continuing Care Retirement Community (CCRC)CCRC

Other
Oak Manor Nursing Home presents a conflicted portrait shaped by a wide range of experiences from different residents and families. On one hand, several reviewers describe a facility plagued by maintenance problems, inconsistent staffing, and management frustrations. They allege that repairs go unattended unless outside contractors are brought in, that there are too many related parties involved in decision making, and that routine duties aren't always handled properly. Some say the building feels understocked and short-handed, with supplies in limited supply and staff attitudes that seem tired or unapproachable. A harsh critique centers on the dining experience as well, with complaints that the menu is lackluster and that changes have left the kitchen seemingly inconsistent, occasionally resulting in a perception that the place is not well managed. There is a strong sense among these voices that the operation could benefit from new leadership and a more organized approach to daily chores and resident welfare.
Despite these criticisms, many interactions paint a warmer, more hopeful image of Oak Manor. A standout anecdote centers on Halloween, where staff went out of their way to welcome trick-or-treaters and their families, turning what some feared would be an ordinary visit into a memorable, community-driven event. This gesture is repeatedly cited as evidence of staff going above and beyond, creating a welcoming first impression for families and children who come to show love and support for a local nursing home. In other words, even when the day-to-day experiences feel imperfect, there are moments of genuine warmth and connection that leave a lasting impression on visitors.
Rehabilitation and therapy receive particularly strong praise in numerous reviews. The physical therapy team is described as outstanding, with therapists who are knowledgeable, helpful, and kind. Residents note that the entire staff - from the director of nursing to housekeeping - contributes to a positive rehabilitation environment. Specific team members are highlighted for their exceptional care: department heads and staff who go beyond the call to help residents feel comfortable and valued, as well as aides who assist families during difficult times. Even when the facility's age and updates are acknowledged, many reviewers emphasize the ongoing investments in rehabilitation services and the importance of the supportive professional culture that surrounds those services.
Other entries emphasize the daily operations that contribute to a sense of community and continuity. Reviews repeatedly mention executive meetings that keep staff aligned, and therapists who collaborate closely with residents to ensure consistent progress. Meals are framed as a product of dedicated employees, and holidays are celebrated with joy, creating a rhythm of everyday life that residents and families can rely on. The overarching sentiment in these accounts is that Oak Manor functions as a place where many staff members walk the extra mile, turning the facility into a home away from home for those who live there.
Yet not all feedback is glowing on the organizational front. A particular review paints a stark contrast: 6:00 am to 2:00 pm shifts where the care of residents is compromised by staffing levels, with claims that some employees are not performing adequately due to being overwhelmed. The writer accuses management of resisting pay raises, leaving CNAs to manage the care of large numbers of residents without adequate compensation. They describe the facility as a non-stop Covid environment with ongoing outbreaks, and they question PPE practices and overall safety protocols. This perspective highlights the pressure points that can intensify tensions between staff workloads, compensation, and infection control - issues that can shape every resident's experience.
Amid these varying impressions, heartfelt testimonials remind readers of the humanity at the core of Oak Manor. One reviewer recounts nine months of supportive, loving care for a 95-year-old father, noting that the staff's compassion and presence made a difficult time more bearable for both patient and family. They describe a facility that, despite its aging building, feels homey and genuinely caring, with care and love that leave a lasting impression. Another voice hails Oak Manor as the best nursing home in Texas, praising the workplace community and the way colleagues - like Kyle, Laura, Tamica, Tracy, and Marilee - form a close-knit team that goes the extra mile for residents and their families. Across multiple memories, the consensus emerges that the staff's kindness, dedication, and relational warmth can overshadow physical facilities when it comes to the quality of care.
Finally, broader statements about safety and culture emerge from the strongest endorsements. Some reviewers emphasize how protective the staff are of their patients, noting routine testing, mask usage, and diligent hand hygiene as signs of a culture that prioritizes safety. In these accounts, Oak Manor stands out as a place where dedicated professionals - often described as coworkers who feel like family - strive to provide superior care and meaningful connection even as they navigate the challenges inherent to long-term care.
Taken together, the reviews reveal a facility with a dual reality: deep, compassionate care and strong rehabilitation services on the one hand, and operational and staffing challenges on the other. The most vivid threads describe a community of caregivers who regularly exceed expectations in personal, patient-centered moments, while also facing criticism about maintenance, supply management, menu quality, and pay structures. For families considering Oak Manor, the message is nuanced: remarkable acts of kindness and professional dedication are real and frequent, but sustainability and consistency will depend on addressing administrative and logistical concerns, as well as ensuring that all residents receive reliable, well-supported care every day.
Oak Manor Nursing And Rehabilitation is an assisted living community located in Commerce, TX. Our community offers a wide range of amenities to ensure the comfort and well-being of our residents.
For those who enjoy looking their best, we have a beauty salon on-site to cater to their needs. Residents can also enjoy their favorite TV shows and movies with cable or satellite TV provided in each room. Our community operated transportation makes it easy for residents to get around and explore the surrounding areas.
We understand the importance of staying connected in today's digital age, which is why we have a computer center and Wi-Fi/high-speed internet available for residents to use. The dining room provides restaurant-style dining experiences, where residents can socialize with friends while enjoying delicious meals prepared by our staff. For those who prefer cooking their own meals, we offer fully furnished apartments with kitchenettes.
To keep residents active and engaged, we have a fitness room and wellness center on-site. Residents can also relax in our beautiful garden area or spend time in our gaming room and small library. Housekeeping services ensure that the living spaces are always clean and tidy.
Our care services are available 24/7, with a 24-hour call system and supervision for peace of mind. Our dedicated staff assists residents with activities of daily living such as bathing, dressing, and transfers. Special dietary restrictions are accommodated, including diabetes diets.
At Oak Manor Nursing And Rehabilitation, we strive to create a vibrant community where residents can enjoy life to the fullest. Planned day trips, resident-run activities, and scheduled daily activities provide plenty of opportunities for socialization and fun. Concierge services are also available to cater to any additional needs.
Located conveniently near cafes, parks, pharmacies, restaurants, places of worship, and hospitals, our community ensures that all necessary amenities are easily accessible for our residents' convenience.
Come experience the warm and caring atmosphere at Oak Manor Nursing And Rehabilitation - where residents' comfort and happiness are our top priorities.
This part of Commerce, Texas offers a variety of amenities and services that may be appealing for seniors looking to settle in the area. With Hunt Regional Community Hospital nearby, residents have access to quality healthcare facilities. Additionally, there are several pharmacies within close proximity for convenient access to medications. The area also boasts several parks where seniors can enjoy outdoor activities and leisurely walks. For spiritual enrichment, there are multiple places of worship located within a short distance. In terms of dining options, there is a selection of cafes and restaurants offering a range of cuisines. Transportation services such as Smart Buck Taxi are available for easy mobility around the area. Furthermore, the presence of theaters and physicians' offices provides opportunities for entertainment and healthcare convenience. Overall, this part of Commerce, Texas seems to offer a well-rounded living environment for seniors.
Oak Manor Nursing And Rehabilitation is located at 2901 Sterling Hart Drive, Commerce, TX 75428 in Hunt County, Texas
Harrison House
Greenville, TX
Caring staff with proactive family communication and regular medical visits.
Harrison House costs
Harrison House reviews
Harrison House images
Royse City Medical Lodge
Royse City, TX
Caring staff, clean and updated facilities, and engaging activities.
Royse City Medical Lodge reviews
Royse City Medical Lodge images
Comprehensive Guide to Medicare Coverage for Hospice Care
Hospice care focuses on providing comfort and support for individuals nearing the end of life, with Medicare Part A covering services like nursing care and counseling for patients with a terminal illness and a life expectancy of six months or less. While most hospice services are low-cost for eligible patients, families should be aware that certain expenses, such as room and board, may not be covered.
Caring for Those Who Care: Recognizing, Understanding, and Overcoming Caregiver Burnout
Caregiver burnout is a common issue resulting from the intense physical, emotional, and mental demands of caregiving, leading to symptoms like fatigue and social withdrawal. To prevent burnout, caregivers should recognize early warning signs and implement self-care strategies, seek support, and prioritize their own well-being alongside that of those they care for.
Caregiver Exhaustion: Recognizing the Signs and Restoring Your Well-Being
Caregiver exhaustion, or burnout, stems from the relentless demands of caregiving, leading to emotional and physical depletion characterized by stress, frustration, and neglect of personal needs. Addressing this burden is essential to prevent long-term consequences, with early recognition and support being crucial for caregivers to maintain balance and implement self-care.