Information last verified:
1514 Indian Creek Road, Brownwood, TX 76801
For more information about senior living options: (844) 490-3973
The team at Cross Country provides exceptional care to their residents. The staff were very kind and treated her with respect. Cross Country is recommended for anyone needing this kind of care. The facility is awesome.
The facility needs to hire someone to clean it, as it smells badly, like urine.Cross Country Healthcare Center in Brownwood is best suited for families that prize warmth, personal attention, and respectful daily care over pristine showroom polish. The staff’s approach stands out: compassionate, patient interactions that honor resident preferences, clear dignity in daily routines, and a reliability in attending to basic needs. This is a place where care feels tangible, where aides, aides, and nurses appear consistently engaged, and where families sense that their loved one is treated with familiarity and respect. For residents facing the later stages of life or requiring steady support with meals, mobility, and monitoring, Cross Country delivers a human-centered environment that makes a meaningful difference in daily life.
Those with the most exacting standards for cleanliness or for high-intensity clinical programming may want to consider alternatives. Repeated feedback points to cleanliness lapses and occasional odors that undermine the overall experience, even when the care itself is solid. For families that require consistently immaculate common areas, odor control, and meticulous housekeeping across all rooms, the facility may not meet expectations. Additionally, households seeking specialized therapies or robust dementia programming should compare options to ensure the program depth aligns with medical and cognitive needs.
The strongest pro is the caregiving team. Across multiple visits and family testimonials, the staff is described as exceptionally kind, respectful, and patient with residents and visiting family members. This relational strength translates into reliable daily assistance, and it often cushions families when tough decisions are involved. When care is measured by genuine communication, attentive listening, and a steady, reassuring presence, Cross Country’s personnel deliver a foundation that can sustain morale and comfort even amid environmental imperfections. For families prioritizing the human touch, this is the facility’s most persuasive argument.
Cleanliness concerns surface as the most persistent and disruptive con in the reviews. A notable odor issue and remarks about inconsistent cleaning highlight a friction point that can affect comfort, appetite, and overall well-being, especially for residents with sensitivity to smells or those who spend long hours in shared spaces. The negative feedback, though not universal, signals a real risk that can color the day-to-day experience. The presence of a small cluster of low-star reviews underscores the need for prospective residents to verify current housekeeping performance and to observe firsthand how cleaning and odor control are managed during a visit.
Weighing the pros and cons, Cross Country offers a compelling value for families who prioritize compassionate, ongoing human connection above flawless aesthetics. The warmth of the staff and their respectful treatment create a trustworthy core that many families will find decisive. If cleanliness and odor control are acceptable trade-offs, the overall package can be very favorable. However, for residents who cannot tolerate persistent odor, hygiene gaps, or variability in housekeeping, those negatives may overwhelm the care strengths. The facility stands as a practical, people-first option, best with a plan to monitor and address housekeeping standards actively.
Practical steps sharpen the decision. Families should schedule a focused tour that includes time with front-line staff and a candid walk-through of resident rooms, bathrooms, and shared spaces to assess cleanliness and odor management. Ask direct questions about daily cleaning routines, housekeeping staffing levels, and recent quality-improvement efforts aimed at odor control. It is also wise to talk with the administrator about how staffing stability is maintained and how care plans adapt to individual needs, especially for end-of-life comfort or memory care support. In Brownwood’s market, Cross Country provides genuine, dependable care anchored in staff kindness; it serves well those who value person-centered service and dignity, while alternatives should be considered for benchmarks on cleanliness, ambience, and clinical intensity.
112 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Cross Country Healthcare Center is an exceptional assisted living community located in the charming town of Brownwood, TX. Our community offers a wide range of amenities and care services to ensure that our residents live a comfortable, fulfilling life.
Within our community, residents have access to a beauty salon for all their grooming needs, as well as cable or satellite TV for entertainment purposes. We provide community operated transportation for outings and appointments, and also have a computer center for those who want to stay connected with loved ones or engage in online activities. Our dining room offers restaurant-style dining with delicious meals prepared by our skilled chefs. Residents can also enjoy their meals in the privacy of their own kitchenette if they prefer.
For recreational activities, we offer various options such as a fitness room, gaming room, small library, and outdoor space where residents can relax and enjoy nature. Wi-Fi/high-speed internet is available throughout the community for those who want to stay connected digitally.
Our dedicated staff provides 24-hour call system assistance and supervision to ensure the safety and well-being of our residents at all times. We offer assistance with daily tasks such as bathing, dressing, and transfers. Special dietary restrictions are accommodated, including diabetes diets. Medication management is provided to ensure that residents take their medications on time.
We understand the importance of mental wellness, so we have developed a mental wellness program that focuses on promoting emotional well-being through activities and support services. Transportation arrangements are available for both non-medical needs as well as doctor's appointments.
In addition to our wonderful amenities and care services, Cross Country Healthcare Center is conveniently located near various essential establishments such as cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, hospitals, and transportation options.
Overall, Cross Country Healthcare Center is a thriving assisted living community that provides exceptional care services along with an array of engaging amenities to enhance the lives of our residents.
Cross Country Healthcare Center is located at 1514 Indian Creek Road, Brownwood, TX 76801 in Brown County, Texas
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