Arbrook Plaza

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Arbrook Plaza

401 West Arbrook Boulevard, Arlington, TX 76014

For more information about senior living options: (844) 490-3973

2.2 from 18 reviews
5 stars
3
4 stars
1
3 stars
2
2 stars
2
1 stars
10

Skilled Nursing Facility

Overall Review

Pros

  • pro The rehab team at Arbrook Plaza worked diligently to provide therapy for a stroke patient.
  • pro The staff members on the morning shift were excellent in ensuring that tasks were completed.
  • pro The facility is clean and smells great.
  • pro The location of the facility is convenient.
  • pro The outside landscaping is well-maintained.

Cons

  • pro The facility is old and dingy, with dark and depressing rooms.
  • pro The medical equipment, such as the oxygen machine, sounded outdated and faulty.
  • pro There was a major lapse in care, with visible dirt in the room and inadequate personal care for the patient.
  • pro The level of care quickly went downhill after the initial transfer.
  • pro The staff members seemed uncaring and unresponsive to concerns.
  • pro The management was disorganized, argumentative, and showed no concern for patients' mental health.
  • pro Communication with staff was lacking, call lights took a long time to be answered, and concerns were not addressed.
  • pro Poor cleanliness was observed, with patients left in soiled conditions for hours.
  • pro Medication administration was neglected, resulting in lack of proper treatment for COPD.
  • pro Insensitivity and demand for payment were displayed after a patient's passing.
  • pro Multiple falls occurred without proper notification or transfers to the hospital.
  • pro Incompetence was observed at all levels of the facility's administration.
  • pro The rooms are small and lack space for visitors or extra chairs.
  • pro Food quality is mediocre at best, often served cold due to delays in delivery.

Review

Arbrook Plaza, a nursing home facility located in Texas, has received mixed reviews from various individuals who have had experiences with it. While some reviewers had positive things to say about the rehab team and the staff, others expressed concerns about the cleanliness, level of care, and management of the facility.

One reviewer mentioned that they were not allowed to tour the facility due to COVID-19 restrictions. They stated that if they had toured the facility before their partner's transfer, they would not have allowed it. The building was described as old and dingy, in need of remodeling. The rooms were dark and depressing, and upon arrival, their partner's room had visible dirt in the closet and on the floor. The medical equipment seemed outdated and made loud noises.

Another concern raised by a reviewer was the lack of prompt attention from nursing staff upon their partner's arrival. They claimed that they waited for 35 minutes before anyone came to see him, while two helpers were seen in the hallway using their cellphones. The level of care for their partner started out fair but quickly declined. Personal care was not thorough, as evidenced by dirty bathing cloths and a major lapse in care.

A particularly alarming incident involved a non-responsive partner who had a fever for a whole day but was only given Tylenol without further investigation or treatment. This prompted the reviewer to call an ambulance and take their partner to the hospital where they were diagnosed with sepsis. The reviewer credited themselves with saving their partner's life but criticized the facility for neglecting proper medical care.

The management at Arbrook Plaza was also criticized by multiple reviewers. One individual mentioned disorganization and arguments from management staff, specifically identifying Jodi (the administrator) as lacking real concern for patients' mental health. Another reviewer expressed disappointment with higher-ups who showed little concern when issues were raised about poor communication and neglectful care.

Not all reviews were negative though; some individuals had positive experiences with the rehab team and staff. One reviewer praised the informative rehab team, their dedication to helping their mother regain independence after a stroke, and the facility's friendly staff and convenient location.

Overall, Arbrook Plaza received criticism for insufficient cleanliness, outdated facilities, delayed response times from nursing staff, lapses in personal care, neglectful treatment of medical concerns, and disorganized and unsympathetic management. However, there were also individuals who appreciated the efforts of certain staff members and found the facility to be clean and nicely located.

Features

Housing

  • 120 resident community capacity 120 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Guasts at mealtime Guasts at mealtime"Guests at mealtime" offer seniors the opportunity for social interaction, companionship, and a sense of community during meals, which can help combat feelings of loneliness and isolation commonly experienced in senior living environments. It can also enhance their overall dining experience and improve their mental and emotional well-being.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Spa SpaSpas are important for seniors because they provide relaxation, stress relief, and therapeutic benefits which can improve their overall well-being and quality of life. Additionally, spa treatments such as massages, hydrotherapy, and aromatherapy can help alleviate common age-related ailments such as arthritis, joint pain, and circulation issues. Seniors deserve to enjoy a pampering experience that promotes physical and emotional wellness.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Dallas-Fort Worth International (15 miles away) Dallas-Fort Worth International (15 miles away)
  • Dallas Love (19 miles away) Dallas Love (19 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Languages Spoken

  • English EnglishEnglish is important for seniors as it allows them to communicate effectively with healthcare providers, understand important information related to their health and medications, stay connected with loved ones, and engage in social activities within their communities. It also opens up opportunities for lifelong learning and intellectual stimulation.
  • Spanish SpanishSpanish is an important language for seniors because it allows them to communicate effectively with caregivers, medical professionals, and others in their community who may speak Spanish as their primary language. It also provides opportunities for cultural enrichment and social connections.

Description

Arbrook Plaza is an exceptional assisted living community located in Arlington, TX. With a wide range of amenities and care services, this community offers a comfortable and vibrant lifestyle for its residents.

The amenities at Arbrook Plaza are designed to enhance the well-being and convenience of the residents. The beauty salon ensures that residents can maintain their personal grooming needs. Cable or satellite TV is available for entertainment purposes, while the computer center provides access to technology. The dining room offers restaurant-style dining with delicious meals prepared by professional chefs. Additionally, there is a fitness room, gaming room, small library, spa, and outdoor space for recreational activities and relaxation. Residents can also enjoy the convenience of Wi-Fi/high-speed internet.

The care services provided at Arbrook Plaza are comprehensive and ensure that each resident's individual needs are met with compassion and professionalism. The 24-hour call system and supervision guarantee that assistance is readily available whenever needed. Trained staff members provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also offered to ensure that residents receive their medications on time.

Arbrook Plaza understands the importance of maintaining a healthy lifestyle, which is why they offer diabetes diet options and special dietary restrictions to accommodate residents' specific nutritional needs. Meal preparation and service are provided to ensure that residents receive nutritious meals throughout the day.

Residents at Arbrook Plaza can look forward to engaging in various activities designed to promote social interaction and overall wellness. Concierge services cater to individual preferences while fitness programs keep residents active. Planned day trips offer opportunities for exploration outside the community, while resident-run activities provide a sense of ownership within the community. Scheduled daily activities ensure that there is always something exciting happening for residents to participate in.

The multilingual staff at Arbrook Plaza speaks Spanish, making it inclusive for individuals who prefer communicating in this language.

When it comes to accessing essential amenities nearby, Arbrook Plaza excels in providing convenience. With cafes, parks, pharmacies, physicians, restaurants, places of worship, theaters, and hospitals in close proximity, residents can easily access the services they require.

Overall, Arbrook Plaza offers a comfortable and engaging lifestyle for seniors who are looking for assisted living. With a wide range of amenities and care services tailored to individual needs, this community ensures that residents' physical, emotional, and social well-being is prioritized.

Nearby Places of Interest

This part of Arlington, Texas offers a convenient and diverse range of amenities for senior living. With multiple physicians' offices and hospitals nearby, residents have access to quality healthcare services. There are also various dining options, including popular chains like BJ's Restaurant & Brewhouse and Chick-Fil-A, as well as pharmacies such as Walgreens and CVS for medication needs. The area also features places of worship for spiritual fulfillment, parks for outdoor recreation and fitness, cafes like The Tipsy Oak for social gatherings, and theaters like the AMC The Parks At Arlington 18 for entertainment. Overall, this neighborhood provides a well-rounded environment with essential resources for seniors looking to live comfortably in Arlington.

Physicians

  • Highlander Surgical Associates (0.2 miles)
  • Trinity Park Surgery Center (0.3 miles)
  • Family Healthcare Associates (2.4 miles)
  • Sideline Orthopedics and Sports - Park Springs Blvd (3.3 miles)
  • Arlington Family Health (4.2 miles)
  • Mullanax Dermatology Associates (4.2 miles)
  • Pediatric Center of Grand Prairie (4.5 miles)

Restaurants

  • Which Wich (0.3 miles)
  • BJ's Restaurant & Brewhouse (0.4 miles)
  • Lazy Dog Restaurant & Bar (0.5 miles)
  • In-N-Out Burger (0.9 miles)
  • Whataburger (1.1 miles)
  • Whataburger (1.1 miles)
  • Chick-Fil-A (1.8 miles)

Pharmacies

  • Walgreens (0.4 miles)
  • Walgreens (1.8 miles)
  • Walgreens (2.5 miles)
  • Walgreens (2.6 miles)
  • CVS Pharmacy (2.8 miles)
  • CVS Pharmacy (2.9 miles)
  • Walgreens (2.9 miles)

Hospitals

  • Medical Center of Arlington (0.5 miles)
  • JPS Diagnostic and Surgery Hospital (1.9 miles)
  • ER at Grand Prairie (4.7 miles)

Theaters

  • AMC The Parks At Arlington 18 (1.1 miles)
  • Cinemark (6.4 miles)

Places of Worship

  • Cornerstone Baptist Church (1.9 miles)
  • St John the Apostle United Methodist Church (2.5 miles)
  • New Life Fellowship (2.7 miles)
  • Lake Arlington Baptist Church (4.2 miles)
  • Rccg House On The Rock (5.1 miles)
  • Matthew Road Baptist Church (5.2 miles)
  • Community of Hope United Methodist Church (5.4 miles)

Parks

  • Cravens Park (2.2 miles)
  • W.O. & Zeta Workman Park (3.5 miles)
  • Webb Community Park (4.5 miles)
  • Don Misenheimer Park (4.6 miles)
  • Elmer W. Oliver Nature Park (6.8 miles)

Cafes

  • The Tipsy Oak (3.7 miles)
  • Panera Bread (6.2 miles)
  • Starbucks (6.2 miles)

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