Retama Manor Nursing Center - Alice
Save606 Coyote Tr, Alice, TX 78332
For more information about senior living options: (844) 490-3973
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Windsor appears to be a facility that many families and residents hold in high regard for the warmth and dedication of its caregiving teams. Across multiple experiences, the staff consistently come across as attentive, empathetic, and willing to go the extra mile. Several reviewers emphasize how quickly pain was addressed, how repeatedly they felt seen and valued, and how the environment could feel supportive even during difficult rehab times. The sense you get is of a place that strives to be more than just a medical setting - a community where personal connection and practical help are top priorities.
The rehabilitation and medical care experiences highlighted a strong thread of responsiveness and encouragement. A recurring theme is successful access to care when pain or mobility was a limiting factor - staff readily provided pain meds, helped with mobility challenges, and adapted the room to make daily tasks easier (such as raising a low commode after a rough first night). Reviewers mention the PT staff by name in praise and note that the overall rehab process could empower patients, sometimes helping them regain enough function to go home. Even when appetite was low, the team worked to offer alternatives, including soups and other easier-to-digest options, which shows a willingness to tailor care to individual needs.
Within the ranks of Windsor's staff, several individuals stand out consistently in praise. The Director of Nursing, Mickey, is described as highly attentive and as someone who actively rounds, reinforcing the impression of hands-on leadership. Norma, the assistant director of nursing, is singled out by multiple families as a standout presence - personable, consistently on the floor, and quietly ensuring patients and families feel seen. The nursing team, CNAs, dietary staff, housekeeping, and administrative personnel are repeatedly acknowledged for their kindness and diligence, whether in steady daily care, quick meals, or organized activities. Even the more routine components of care - showering assistance, wound care, and social work support - are mentioned as well-executed by teams that take pride in their work. The facility's social and activity components - games like Chalupa and Bingo, conversations, and the sense that staff made time to connect - contribute to a feeling of community and engagement beyond institutional routines.
Several reviewers specifically celebrate how Windsor enabled meaningful, dignified experiences for loved ones, sometimes during challenging rehab journeys. Family members describe moments when their relatives regained independence or found renewed purpose with the help of the staff. One reviewer highlighted a successful path from rehab to home, emphasizing the coordinated efforts of case management and social work in preparing a loved one for discharge to another state. In another account, an elderly relative's overall stay was framed as positive, with staff across disciplines - from nurses to activities coordinators - working together to support healing and well-being. These stories illustrate Windsor as a place where rehabilitation and ongoing care can translate into improved quality of life for residents and relief for families.
Not all experiences were without concern. A thread of critique runs through several reviews, centering on safety, staffing, and communication. Some reviewers report understaffing and inconsistent training, which in turn led to delays in assistance, limited nighttime help, or perceived gaps in safety. There are pointed warnings about understaffed shifts, rude behavior in certain moments, and communication lapses that left families feeling out of the loop or unsure about their loved ones' status. Notably, a serious incident is described where a patient fell from a wheelchair and hit her head, prompting questions about fall prevention and responsiveness. Other accounts describe difficulties reaching staff by phone, long waits for visitation or updates, and concerns about overall medical care quality relative to expectations. These comments underscore that - even in a setting with many devoted caregivers - resource constraints and consistency of care remain critical challenges to address.
Overall, the picture that emerges is one of a facility with a strong core of compassionate, capable staff and a community-oriented atmosphere that patients and families frequently value. The positive experiences emphasize hands-on leadership, attentive care, and meaningful rehab outcomes, often accompanied by improvements in the physical environment and in residents' daily lives. At the same time, several reviews call attention to areas needing attention - especially staffing levels, safety protocols, training, and timely communication with families. For families considering Windsor, these reviews suggest weighing the facility's evident strengths in personalized care, relationship-building, and rehab success against concerns raised about safety, staffing consistency, and information flow. It may be wise to discuss specific needs and safety plans with admissions and the care team, and to request transparent information about staffing patterns, fall prevention strategies, and discharge planning when evaluating Windsor as a potential placement.
Retama Manor Nursing Center is an assisted living community located in Alice, TX. Our community is dedicated to providing a comfortable and enriching environment for our residents.
Our amenities are designed to enhance the quality of life for our residents. We have a beauty salon where residents can get their hair styled and pampered. Cable or satellite TV is available in each resident's room for entertainment. Community-operated transportation is provided for outings and appointments. We have a computer center where residents can access the internet and stay connected with loved ones.
Our dining room offers restaurant-style dining with delicious meals prepared by our experienced culinary team. Special dietary restrictions are accommodated to ensure that every resident's needs are met. In addition, meal preparation and service are provided to assist residents with their daily nutritional needs.
We understand the importance of maintaining an active lifestyle, which is why we offer a variety of activities and fitness programs for our residents. Our fitness room provides opportunities for physical exercise, while planned day trips allow residents to explore new places and create lasting memories. Residents also have the opportunity to participate in resident-run activities and scheduled daily activities.
Our care services are tailored to meet the individual needs of each resident. We offer 24-hour call system and supervision to ensure the safety and well-being of our residents at all times. Assistance with daily living activities such as bathing, dressing, and transfers is provided by our attentive staff. Medication management is also offered to ensure that residents receive their medications as prescribed.
Within close proximity to our community, there are several pharmacies, physicians' offices, restaurants, places of worship, and hospitals, offering convenience for both residents and their families.
At Retama Manor Nursing Center, we strive to provide compassionate care and a welcoming atmosphere for our residents. We prioritize their comfort, happiness, and overall well-being by offering a range of amenities and services tailored to meet their individual needs.
Retama Manor Nursing Center - Alice is located at 606 Coyote Tr, Alice, TX 78332 in Jim Wells County, Texas
Retama Manor Nursing Center - Alice on seniors.fyi includes 9 photos including images showing interior, bedroom, entrance, awning, parking, wheelchair, living room, windows, and more.
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