Retama Manor Nursing Center - Alice

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  • Interior

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  • Decor

    A cozy and modern living room designed for relaxation with comfortable seating and contemporary decor.
  • Building

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  • Bedroom

    A patient room in a healthcare facility featuring two beds, providing a clean and organized space.
  • Windows

    A cozy and well-arranged bedroom featuring a bed, dresser, and natural light.
  • Kitchen

    A cozy kitchen featuring yellow walls, a wooden dining table, and modern appliances.
  • Exercise Equipment

    A well-equipped physical therapy room featuring walking bars and exercise equipment, designed for rehabilitation and patient care.
  • Wheelchair

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Retama Manor Nursing Center - Alice

606 Coyote Tr, Alice, TX 78332

For more information about senior living options: (844) 490-3973

4 from 35 reviews
5 stars
25
4 stars
1
3 stars
1
2 stars
1
1 stars
7

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    Overall Review of Retama Manor Nursing Center - Alice

    Pros

    • pro The facility is outstanding with great leadership.
    • pro The staff were excellent and went out of their way to be attentive.
    • pro The nursing facility has caring staff.
    • pro The facility is amazing and its nursing staff, rehab, admissions, and administrator are exceptional.
    • pro The facility is very clean with attentive staff.
    • pro From nurses to admins, therapists, wound care, activities, and housekeeping and kitchen workers, they do an amazing job.
    • pro Norma the ADON stands out for consistently checking on patients and ensuring their well-being.
    • pro Norma is a very kind and pleasant woman, always with a smile.
    • pro The real gem is the people who work there.
    • pro Customer service is awesome and the staff are respectful.
    • pro The business office was very efficient and helpful.
    • pro They would definitely bring their loved ones here for medical care and physical therapy.

    Cons

    • pro The medical care was substandard and lacked skilled staff.
    • pro Staff let a resident fall from her wheelchair and hit her head, despite repeated warnings that she was trying to stand.
    • pro The facility is severely understaffed with rude staff, and some even mocked residents who had died.
    • pro It was described as the worst nursing home the reviewer had ever been to, with unresponsive phone lines, long waits, and visitation restrictions that prevented seeing a loved one.
    • pro Family members did not receive updates or condolences after a relative's death.
    • pro Night staff is limited, causing delays in assisting residents and getting them back to bed.
    • pro Requests for pain medication were not promptly addressed, leaving residents in pain.

    Review

    Windsor appears to be a facility that many families and residents hold in high regard for the warmth and dedication of its caregiving teams. Across multiple experiences, the staff consistently come across as attentive, empathetic, and willing to go the extra mile. Several reviewers emphasize how quickly pain was addressed, how repeatedly they felt seen and valued, and how the environment could feel supportive even during difficult rehab times. The sense you get is of a place that strives to be more than just a medical setting - a community where personal connection and practical help are top priorities.

    The rehabilitation and medical care experiences highlighted a strong thread of responsiveness and encouragement. A recurring theme is successful access to care when pain or mobility was a limiting factor - staff readily provided pain meds, helped with mobility challenges, and adapted the room to make daily tasks easier (such as raising a low commode after a rough first night). Reviewers mention the PT staff by name in praise and note that the overall rehab process could empower patients, sometimes helping them regain enough function to go home. Even when appetite was low, the team worked to offer alternatives, including soups and other easier-to-digest options, which shows a willingness to tailor care to individual needs.

    Within the ranks of Windsor's staff, several individuals stand out consistently in praise. The Director of Nursing, Mickey, is described as highly attentive and as someone who actively rounds, reinforcing the impression of hands-on leadership. Norma, the assistant director of nursing, is singled out by multiple families as a standout presence - personable, consistently on the floor, and quietly ensuring patients and families feel seen. The nursing team, CNAs, dietary staff, housekeeping, and administrative personnel are repeatedly acknowledged for their kindness and diligence, whether in steady daily care, quick meals, or organized activities. Even the more routine components of care - showering assistance, wound care, and social work support - are mentioned as well-executed by teams that take pride in their work. The facility's social and activity components - games like Chalupa and Bingo, conversations, and the sense that staff made time to connect - contribute to a feeling of community and engagement beyond institutional routines.

    Several reviewers specifically celebrate how Windsor enabled meaningful, dignified experiences for loved ones, sometimes during challenging rehab journeys. Family members describe moments when their relatives regained independence or found renewed purpose with the help of the staff. One reviewer highlighted a successful path from rehab to home, emphasizing the coordinated efforts of case management and social work in preparing a loved one for discharge to another state. In another account, an elderly relative's overall stay was framed as positive, with staff across disciplines - from nurses to activities coordinators - working together to support healing and well-being. These stories illustrate Windsor as a place where rehabilitation and ongoing care can translate into improved quality of life for residents and relief for families.

    Not all experiences were without concern. A thread of critique runs through several reviews, centering on safety, staffing, and communication. Some reviewers report understaffing and inconsistent training, which in turn led to delays in assistance, limited nighttime help, or perceived gaps in safety. There are pointed warnings about understaffed shifts, rude behavior in certain moments, and communication lapses that left families feeling out of the loop or unsure about their loved ones' status. Notably, a serious incident is described where a patient fell from a wheelchair and hit her head, prompting questions about fall prevention and responsiveness. Other accounts describe difficulties reaching staff by phone, long waits for visitation or updates, and concerns about overall medical care quality relative to expectations. These comments underscore that - even in a setting with many devoted caregivers - resource constraints and consistency of care remain critical challenges to address.

    Overall, the picture that emerges is one of a facility with a strong core of compassionate, capable staff and a community-oriented atmosphere that patients and families frequently value. The positive experiences emphasize hands-on leadership, attentive care, and meaningful rehab outcomes, often accompanied by improvements in the physical environment and in residents' daily lives. At the same time, several reviews call attention to areas needing attention - especially staffing levels, safety protocols, training, and timely communication with families. For families considering Windsor, these reviews suggest weighing the facility's evident strengths in personalized care, relationship-building, and rehab success against concerns raised about safety, staffing consistency, and information flow. It may be wise to discuss specific needs and safety plans with admissions and the care team, and to request transparent information about staffing patterns, fall prevention strategies, and discharge planning when evaluating Windsor as a potential placement.

    Features

    Housing

    • 136 resident community capacity 136 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Retama Manor Nursing Center is an assisted living community located in Alice, TX. Our community is dedicated to providing a comfortable and enriching environment for our residents.

    Our amenities are designed to enhance the quality of life for our residents. We have a beauty salon where residents can get their hair styled and pampered. Cable or satellite TV is available in each resident's room for entertainment. Community-operated transportation is provided for outings and appointments. We have a computer center where residents can access the internet and stay connected with loved ones.

    Our dining room offers restaurant-style dining with delicious meals prepared by our experienced culinary team. Special dietary restrictions are accommodated to ensure that every resident's needs are met. In addition, meal preparation and service are provided to assist residents with their daily nutritional needs.

    We understand the importance of maintaining an active lifestyle, which is why we offer a variety of activities and fitness programs for our residents. Our fitness room provides opportunities for physical exercise, while planned day trips allow residents to explore new places and create lasting memories. Residents also have the opportunity to participate in resident-run activities and scheduled daily activities.

    Our care services are tailored to meet the individual needs of each resident. We offer 24-hour call system and supervision to ensure the safety and well-being of our residents at all times. Assistance with daily living activities such as bathing, dressing, and transfers is provided by our attentive staff. Medication management is also offered to ensure that residents receive their medications as prescribed.

    Within close proximity to our community, there are several pharmacies, physicians' offices, restaurants, places of worship, and hospitals, offering convenience for both residents and their families.

    At Retama Manor Nursing Center, we strive to provide compassionate care and a welcoming atmosphere for our residents. We prioritize their comfort, happiness, and overall well-being by offering a range of amenities and services tailored to meet their individual needs.

    Nearby Places of Interest

    Restaurants

    • Long John Silver's (0.1 miles)
    • Tutti Frutti Delight (0.1 miles)
    • El Jalisiense (0.3 miles)
    • Wing Street (0.3 miles)
    • Chicken Express (0.7 miles)
    • Big House Burgers (0.7 miles)
    • Little Caesars Pizza (0.8 miles)

    Places of Worship

    • Assembly of God River of Life (0.2 miles)
    • Church of Christ (0.4 miles)
    • First Christian Church (0.5 miles)
    • Lutheran Church Immanuel (0.8 miles)
    • St Elizabeth Church (1.2 miles)
    • Abundant Life Christian Center (1.2 miles)
    • Bt Church (1.3 miles)

    Physicians

    • South Texas Family Medical Center (0.2 miles)
    • South Texas Retina Consultants (0.3 miles)
    • Alice Heart & Vascular Center (0.5 miles)
    • Jason Clark Bradford (0.5 miles)
    • M Ayman Ghraowi MD (0.6 miles)
    • CHRISTUS Family Medicine & Women's Health (0.7 miles)
    • CHRISTUS Spohn Cancer Center - Alice (0.7 miles)

    Hospitals

    • Fresenius USA (0.6 miles)
    • CHRISTUS Spohn Hospital Alice (2.3 miles)

    Pharmacies

    • CVS Pharmacy (1 miles)
    • Walgreens (1 miles)
    • Rushing & Gonzalez Drug (1.5 miles)
    • H-E-B Pharmacy (2.7 miles)
    • Crawford Care Pharmacy (15.3 miles)
    • Crawford Pharmacy (15.3 miles)

    Transportation

    • U-Haul Neighborhood Dealer (11.1 miles)
    • Hibler Wild Game Processing (20.2 miles)
    • U-Haul Neighborhood Dealer (20.5 miles)
    • Enterprise Rent-A-Car (20.7 miles)

    Parks

    • Banquete Park (15.5 miles)
    • Kenedy Park (20.6 miles)

    Frequently Asked Questions

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