Lexington Health Care And Rehabilitation
Save727 East Church Street, Lexington, TN 38351
For more information about senior living options: (844) 490-3973
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The collection of experiences paints a portrait of a facility that inspires wildly different opinions. A sizable thread of the reviews conveys deep alarm and distrust. Some commenters warn strongly not to send a loved one here, citing a litany of neglect and mistreatment. They describe basic needs going unmet, meals that never arrive hot, and call lights ignored or never answered. In their words, residents are left unfed, unwashed, and largely voiceless - especially those who are in wheelchairs or unable to advocate for themselves. They recount staff that double-brief residents, fail to change them when needed, and appear unresponsive to urgent health concerns. The fear expressed is not just about discomfort but about safety and dignity being compromised: being left in a wheelchair, not being checked, and not receiving timely or any assistance. The language is stark, and the conclusions are stark as well: neglect, abuse of the most vulnerable, and a facility that treats residents as a burden rather than as people who deserve care.
Against this wave of cautionary testimony stands another voice that offers a very different experience. A different observer walked through the doors during an open house and festival and came away impressed by the operation. In their telling, staff members were unusually friendly not only to residents but to visitors as well, and the residents themselves were treated with warmth and respect. They describe hallways that feel clean and well-maintained, with workers seen actively cleaning and maintaining the environment. In their view, the staff demonstrated genuine care - almost like looking after their own family members - and the impression was of a facility that runs with attentiveness and diligence rather than indifference. This perspective emphasizes the atmosphere of cleanliness and the palpable dedication of caregivers to the well-being of those in their care.
Yet another set of remarks adds nuance by pointing to areas of concern that echo the more alarming reviews, albeit with less intensity. One reviewer rates the food very poorly, describing it as a meager 1 out of 10, and notes persistent delays in clinicians or aides responding to call bells. The expectation that staff would check on residents every couple of hours is contradicted by personal experience of delayed visits or none at all. The sense here is of a system that promises routine attention but delivers inconsistent follow-through, leaving some residents feeling neglected or overlooked. The sentiment is that the quality of day-to-day life - meals, timely assistance, and consistent engagement with care providers - could be significantly improved.
There are also deeply disturbing accounts of actual deterioration and harm that precede any sense of positive or hopeful experience. One reviewer describes removing a mother from the facility after witnessing neglect that left her near death, with fecal matter and severe dehydration, and with vital signs dangerously compromised due to a lack of monitoring. This account frames the care setting as a place where critical health needs are missed, with consequences that are not merely uncomfortable but dangerous. Another account expresses relief at having moved a loved one to a facility that is professionally run and clean, implying a prior placement that caused a great deal of distress. The recurring message in these narratives is that inadequate monitoring, inconsistent staffing, and a perceived lack of compassion can have serious, even life-threatening repercussions.
Despite these heavy concerns, other reviews highlight a positive trajectory and moments of genuine care that offer counterpoints to the darker stories. One reviewer describes starting a rehab journey after hip surgery and finding the assigned nurse and nursing assistants - not only attentive but eager to meet the patient's needs. The impression here is of a team that engages with patients' rehabilitation in a proactive and supportive way, suggesting that at least some units or shifts may deliver a higher standard of care. Another reviewer notes that programs within the manor were strong and that, when the person visited, they looked forward to returning for future events. There is a sense of a vibrant activity calendar and meaningful engagement in some parts of the facility, which helps residents feel connected and valued.
The picture that emerges across these varied experiences is not one of a single, monolithic facility but of a complex environment where outcomes can swing dramatically depending on whom you encounter, when you visit, and which unit or program a resident is connected to. Some stories emphasize warmth, cleanliness, and compassionate caregiving - often linked to specific staff members or particular moments of attentive service. Others emphasize systemic shortcomings: delays in response, gaps in meal service, inconsistent PT or therapy, and serious health risks arising from neglect or poor monitoring. The contrast suggests that family members evaluating this place should be prepared for a range of experiences and should gather comprehensive, on-the-ground impressions rather than rely on a single visit or a single anecdote.
For anyone facing the difficult decision of where to place a loved one, these reviews underscore a few practical considerations. First, observe both the common areas and the specific units where the patient would live, paying particular attention to cleanliness, food service, and how promptly call bells are answered. Second, inquire about staffing levels, turnover, and the consistency of therapy services, as several accounts mention variability in how residents are scheduled for physical therapy or other follow-up care. Third, seek out both patient-facing staff and administrative leadership to understand how concerns are addressed and what the facility's processes are for documenting and following up on health issues. Finally, talk to residents and family members who are currently affiliated with the facility to gauge the everyday reality beyond what you see on a tour or during an event.
In sum, the experience at this facility appears to be highly polarizing. Some families report strong, compassionate care, a warm atmosphere, and meticulous attention to cleanliness and engagement. Others recount neglect, dehydration, unaddressed medical needs, and a troubling lack of responsiveness. The divergent narratives suggest that care quality may vary by unit, shift, and the individuals who are on duty at any given time. For prospective families, the takeaway is clear: conduct thorough, multi-faceted investigations - tours, conversations with current residents and staff, review of health monitoring practices, and direct observations of meals and response times - to form a balanced view that reflects the facility's capacity to meet the complex and essential needs of a loved one.
Lexington Health Care And Rehabilitation is an assisted living community located in Lexington, TN. We strive to provide a comfortable and enriching environment for our residents. Our community offers a wide range of amenities to ensure that our residents have access to everything they need.
For the convenience of our residents, we have a beauty salon on-site where they can get their hair and nails done. They can also enjoy watching their favorite shows with cable or satellite TV in their fully furnished rooms. Our community operates transportation services, both within the community and to doctors' appointments, making it easy for residents to get around.
We understand the importance of staying connected in today's digital world, which is why we offer a computer center with Wi-Fi/high-speed internet access. Our dining room provides restaurant-style dining with delicious meals prepared by our staff. Special dietary restrictions are accommodated.
To promote overall well-being, we have a fitness room and wellness center where residents can engage in physical activities and stay active. Additionally, we offer mental wellness programs to support emotional health.
Our community encourages social engagement by providing various recreational amenities such as a gaming room, small library, and outdoor space for residents to relax and enjoy nature. Planned daily activities and resident-run activities ensure that there are plenty of opportunities for social interaction.
In terms of care services, our staff is available 24/7 with a call system for immediate assistance. We provide help with daily activities such as bathing, dressing, and transfers as needed. Medication management is also offered to ensure that residents take their medications correctly.
Nearby, there are parks where residents can enjoy nature walks or picnics. There are also multiple pharmacies, physicians' offices, restaurants, places of worship and theaters within close proximity. In case of medical emergencies or additional healthcare needs, hospitals are conveniently located nearby.
At Lexington Health Care And Rehabilitation, we prioritize the comfort and well-being of our residents by offering comprehensive amenities and care services, while also ensuring easy access to nearby amenities and services.
Lexington Health Care And Rehabilitation is located at 727 East Church Street, Lexington, TN 38351 in Madison County, Tennessee
Lexington Health Care And Rehabilitation on seniors.fyi includes 11 photos including images showing interior, windows, dining, bedroom, salon, hardwood floor, healthcare, exercise equipment, and more.
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