727 East Church Street, Lexington, TN 38351
For more information about senior living options: (866) 208-4318
Overall Review of Lexington Health Care And Rehabilitation
Pros
The staff were friendly to residents and treated them like their own mothers and fathers.- Every hall had staff constantly cleaning, reflecting a high standard of cleanliness and care.
- The staff demonstrated genuine care for residents.
- The rehab program following surgery impressed reviewers, with staff attentive and eager to meet residents' needs.
- Programs at the manor were very good, and visitors would look forward to returning.
- The warmth and kindness of staff and caregivers created a comfortable and pleasant stay.
Cons
The facility neglects residents' basic needs.- Wheelchair-using residents who cannot speak up are left in their chairs, ignored, and not changed.
- Residents rarely receive hot meals and call lights are not answered promptly, if at all.
- Supplies run out consistently and abusive language is used around residents.
- They do not follow up with doctor appointments or other care.
- The facility is described as the worst in a 50-mile radius.
- Residents are neglected, abused, and treated like burdens.
- There are cases of near-death neglect, including severe dehydration and lack of monitoring.
Review
Lexington Health Care And Rehabilitation in Lexington, TN is best suited for families that can maintain an active, hands-on oversight role and are prioritizing a clean, interacting environment over consistent medical assurance. The facility can feel workable for short-term rehab stays or for residents who are relatively independent but need help with routine activities and social engagement. However, it is not a good fit for those whose loved ones require steady, reliable monitoring, rapid responses to calls, and predictable daily care. Families should be prepared for variability in staffing and service levels, and for the possibility that care quality may hinge on which shift is present. In short, this community works for overseen, engaged placements rather than for high-dependence, long-term medical needs without strong family involvement.
Those considering alternatives should strongly exclude this community if a resident’s safety, hydration, consistent hygiene, or timely response to needs cannot be guaranteed. The most compelling reason to look elsewhere is the pattern of neglect allegations and the risk of serious harm tied to inconsistent care. If a loved one requires dependable assistance with bathroom needs, regular monitoring, and consistently hot meals, other facilities with steadier staffing and proven safety records should be pursued. Families facing recurring issues with call lights, supply shortages, or staff turnover will find the risk profile unacceptable, and should prioritize facilities with transparent staffing stability and verifiable quality metrics.
On the plus side, the facility’s strongest arguments lie in environmental quality and certain compassionate, capable staff moments. Several reviews highlight a clean, orderly setting and staff who treat residents with warmth and respect when present. Demonstrations of genuine care and a homey atmosphere surface in open houses and routine interactions on some shifts, and rehab-minded staff have shown attentiveness during recovery periods. These positive threads suggest that when the right team is on duty, residents can experience meaningful engagement, personalized attention, and a constructive social climate that feels like a welcoming home.
Nevertheless, those pros do not fully offset the persistent, high-impact cons. The most troubling patterns involve neglect or under-treatment: missed meals or consistently cold or late meals, delayed or nonexistent assistance after a call, and in some cases, severe dehydration and deterioration that required hospital intervention. Staff turnover and inconsistent coverage further erode trust, complicate care planning, and directly undermine recovery efforts. Even with moments of warmth and cleanliness, the inconsistency creates a safety net that is dangerously thin for residents with complex medical or functional needs.
Rehabilitation programs show uneven execution. When rehab staff are engaged and communication is solid, recovery can progress, yet reports that physical therapy is not consistently delivered raise red flags about long-term outcomes. The difference between a recovery-forward environment and a plateauing or regressive one hinges on reliable scheduling, steady staffing, and strict adherence to care plans, all of which appear fragile here at times. For families weighing rehab goals, the facility can deliver in bursts, but the overall track record makes ongoing confidence questionable without rigorous oversight and close involvement from family or a trusted advocate.
The bottom-line recommendation is decisive: pursue Lexington Health Care and Rehabilitation only if an active, vigilant family or caregiver can supervise care every day and insist on adherence to high standards. Prospective residents should demand a formal tour focused on meal service quality, responsiveness to calls, and a clear, consistent PT schedule. Request direct conversations with the administrator about staffing ratios, turnover trends, and how adverse events are tracked and addressed. If these assurances cannot be obtained, or if any member of the care team signals chronic understaffing or neglect opportunities, prioritize alternatives that offer stronger reliability, better documentation, and a sustained culture of respect and safety.
118 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
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