Grace Healthcare Of Cordova

Pros

• The facility is very well-kept and has nice-sized rooms, providing a pleasant environment for residents.
• The staff at Grace Healthcare of Cordova are frequently described as friendly, professional, and dedicated to their residents’ care.
• Many reviewers commend the therapy services offered, noting significant improvements in strength and recovery for residents.
• Family members expressed gratitude towards specific nurses and caregivers for their compassionate care during difficult times.
• The administration of the facility is approachable and helpful in addressing financial concerns for families.
• Activities are provided to engage residents, ensuring that basic personal needs are met with care and attention.
• One resident shared a positive personal experience of feeling like family due to the staff's kindness and dedication.

Cons

• No one ever answers the phone or returns calls at Grace Healthcare of Cordova, making it frustrating for families checking on their loved ones.
• The facility is poorly run, providing inadequate help to family members in need, which some describe as resembling a horror movie.
• Residents experience shortages in staff, leading to insufficient care and communication about their well-being.
• The food served at the facility is described as average at best, with some residents losing weight due to poor meal quality.
• Staff members have been reported as nonexistent or unresponsive, resulting in a lack of attention to patients’ needs.
• Some caregivers are said to be apathetic and only work for paychecks, particularly on weekends when care quality declines.
• A resident experienced severe neglect, including dirty clothes and untreated infections that contributed to their death.
• There were issues with medication management upon discharge, leading to further complications for residents.

Review

Grace Healthcare of Cordova is a facility that elicits a wide range of opinions from its residents, families, and visitors. On one hand, there are positive reports highlighting the warmth and professionalism of some staff members, as well as the well-maintained premises. Many reviewers noted that the employees were friendly and helpful, taking the time to explain important information when family members came to visit. The facility provides various services such as therapy and even has an onsite salon, contributing to an overall pleasant atmosphere for residents. A satisfied resident expressed gratitude toward specific nurses and staff who assisted him during his recovery after a serious health issue, emphasizing how they went above and beyond in their care.

However, these positive experiences stand in stark contrast to numerous negative reviews that paint a troubling picture of care at Grace Healthcare. Several families reported severe dissatisfaction with the quality of care provided to their loved ones. Complaints included instances of neglect, poor communication with families regarding patient status and needs, and inadequate staffing levels—particularly on weekends. Some reviewers specifically mentioned issues with staff failing to answer phone calls or return messages promptly, which exacerbated feelings of frustration among worried family members during visitation restrictions.

The food served at Grace Healthcare received mixed feedback; while some found it average or bland, others reported it to be outright terrible. One reviewer described losing significant weight due to poor meal quality during their stay. In addition to culinary complaints, concerns arose about lost personal items like clothing—claims that were met with indifference by the staff according to some accounts. This lack of accountability extended to medication management issues upon discharge where incorrect prescriptions led to further complications for former residents.

Disturbingly, several reviews detailed heartbreaking accounts of neglect leading to dire consequences for residents’ health; one grieving family member recounted their loved one's death linked directly to delays in addressing severe medical issues like infections. Others illustrated how resident dignity was compromised through inadequate hygiene practices or unsanitary conditions within living spaces. Such allegations echo systemic problems within the facility's operations.

In stark contrast, some residents expressed heartfelt appreciation for the compassionate care they received from certain individuals at Grace Healthcare. Testimonials painted pictures of camaraderie among staff who made personal connections with patients—efforts perceived as genuinely caring rather than merely job obligations. This dichotomy suggests that while certain employees embody kindness and dedication in their roles, there exists a troubling inconsistency throughout the workforce.

Contrasting experiences also emerged when discussing staffing levels; multiple reviewers observed that facilities like Grace often appeared short-staffed particularly during weekends when support seemed lacking compared to weekdays. This inadequacy may have contributed not only to patient neglect but also hindered proper communication with concerned family members trying desperately to stay informed about their loved ones’ wellbeing.

Ultimately, while some find solace in positive interactions at Grace Healthcare of Cordova where loved ones received attentive treatment enabling them recovery progress—which elicited deep gratitude—others recount harrowing tales reflecting systemic failures pointing toward neglect and insufficient management overseeing resident care standards consistently across shifts. With such polarized reviews indicating profound disparities between different experiences within this facility’s walls, potential clients must proceed with caution while conducting due diligence before placing their loved ones into its hands.

This part of Cordova, Tennessee offers a convenient and diverse range of amenities for seniors considering the area for living. With multiple pharmacies within close proximity, access to necessary medications is easily accessible. Additionally, there are various dining options nearby, catering to different tastes and preferences. The presence of healthcare facilities such as Methodist Medical Group and Lebonheur Outpatient Center-East ensures quality medical care within a short distance. For recreational activities, Shelby Farms Park provides a lovely outdoor space for relaxation and exercise. Overall, this area presents a well-rounded community that supports the needs and lifestyle of seniors looking for a comfortable and convenient living environment.

Pharmacies

• Walgreens (0.3 miles)
• CVS Pharmacy (0.3 miles)
• Kroger Pharmacy (0.5 miles)
• Walmart Pharmacy (0.7 miles)
• Walgreens (2.5 miles)
• Walgreens (2.6 miles)
• Walgreens (2.6 miles)

Restaurants

• Friday Tuna (0.4 miles)
• McDonald's (0.5 miles)
• T J Mulligans (0.6 miles)
• Meddlesome Brewing Company (0.8 miles)
• Danver's (0.8 miles)
• Flying Saucer Draught Emporium (0.9 miles)
• Rock'n Dough Pizza + Brewery (1.6 miles)

Physicians

• Methodist Medical Group - Primary Care (0.7 miles)
• Pediatric Physicians PC (1.1 miles)
• Gerard Nicholas DMD (1.4 miles)
• Cordova Medical Clinic (1.4 miles)
• Women's Health Specialists (2.4 miles)
• Memphis Pediatrics (2.5 miles)
• ProActive Heart & Vein Center (2.7 miles)

Places of Worship

• Hope Presbyterian Church (1.7 miles)
• Advent Presbyterian Church (1.8 miles)
• Grace Evangelical Church (4.9 miles)

Parks

• Shelby Farms Park (2.2 miles)
• Cameron Brown Park (3.8 miles)
• Hinton Park (5 miles)
• Freeman Park (5.3 miles)

Hospitals

• BioLife Plasma Services (2.3 miles)
• Methodist Surgery Center (2.7 miles)
• Lebonheur Outpatient Center-East (3.8 miles)

Cafes

• Starbucks (3.4 miles)
• Starbucks (3.6 miles)

Theaters

• Malco Stage Cinema Grill (3.9 miles)