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4.2 from 132 reviews
5 stars
95
4 stars
12
3 stars
5
2 stars
0
1 stars
20
Overall Review of Grace Healthcare Of Cordova
common
Cleanliness stands out
Many reviewers describe a clean, well-kept facility and rooms.
A recurring theme is how clean the building and rooms feel to visitors and families. Several reviews specifically mention that the facility looks fresh, well maintained, and has little to no odor, which contributes to a sense of comfort during a visit or stay. A smaller set of reviews describe the opposite experience, citing bad odors or cleanliness issues in bathrooms and rooms, including soiled items and bedding not being changed promptly. Overall, cleanliness is a frequent point—either praised or criticized—depending on the reviewer’s experience.
common
Staff kindness and attentiveness
Reviewers frequently praise the staff for being friendly and caring.
Many reviewers describe staff as friendly, attentive, and professional, with caregivers treating residents with compassion and respect. Several also mention warm greetings, helpfulness during visits, and nurses taking time to answer questions or support families during transitions and care planning. A notable minority of reviews, however, describe staff as unresponsive—especially around call lights, medication timing, and basic care needs—along with concerns about how residents are handled. Taken together, resident and family experiences with staff vary widely across the reviews.
caveat
Communication can be inconsistent
Some families report delays or difficulty getting answers.
Some reviews raise concerns about communication and responsiveness, including unanswered call lights, not getting updates, and difficulty reaching the administrator or getting anyone to talk to families. There are also complaints that discharge planning or follow-through did not happen with enough notice for families to prepare. At the same time, other reviewers say they received clear explanations and that staff communicated well about treatment and goals. The feedback suggests that communication quality may depend on the situation and staff availability.
caveat
Care quality and safety concerns
Several reviewers describe serious care and safety problems.
A recurring negative theme is that families felt basic care needs were not met, including delayed assistance, missed or inconsistent medication, and residents left in soiled conditions for long periods. Some reviews describe distressing incidents such as falls, hallucinations or confusion after medication changes, and concerns about unsafe discharge planning. A few reviews also allege misconduct or abuse by staff and describe an environment where concerns were not taken seriously. While many others report positive experiences with rehab and caregiving, the critical reviews make care quality a major point of contention.
differentiator
Therapy and rehab support
Several residents and families credit therapy and rehab progress.
Some reviewers describe rehab as helping residents improve strength, mobility, and day-to-day functioning after health setbacks. Multiple comments highlight therapy as a standout part of the experience, including making people stronger and supporting recovery goals. These positive rehab stories are often paired with descriptions of staff engagement during the recovery period. Not every review is positive, but therapy appears in more than one account as an area where families saw meaningful impact.
How we summarize
We summarize when many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
240 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Memphis International (13 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
This part of Cordova, Tennessee offers a convenient and diverse range of amenities for seniors considering the area for living. With multiple pharmacies within close proximity, access to necessary medications is easily accessible. Additionally, there are various dining options nearby, catering to different tastes and preferences. The presence of healthcare facilities such as Methodist Medical Group and Lebonheur Outpatient Center-East ensures quality medical care within a short distance. For recreational activities, Shelby Farms Park provides a lovely outdoor space for relaxation and exercise. Overall, this area presents a well-rounded community that supports the needs and lifestyle of seniors looking for a comfortable and convenient living environment.
Pharmacies
Walgreens (0.3 miles)
CVS Pharmacy (0.3 miles)
Kroger Pharmacy (0.5 miles)
Walmart Pharmacy (0.7 miles)
Walgreens (2.5 miles)
Walgreens (2.6 miles)
Walgreens (2.6 miles)
Restaurants
Friday Tuna (0.4 miles)
McDonald's (0.5 miles)
T J Mulligans (0.6 miles)
Meddlesome Brewing Company (0.8 miles)
Danver's (0.8 miles)
Flying Saucer Draught Emporium (0.9 miles)
Rock'n Dough Pizza + Brewery (1.6 miles)
Physicians
Methodist Medical Group - Primary Care (0.7 miles)
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240 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Memphis International (13 miles away)
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
Affordable memory care with private rooms and on-site devotional services.
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