Grace Healthcare Of Cordova

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Grace Healthcare Of Cordova

Grace Healthcare Of Cordova

Information last verified:

955 Germantown Parkway, Cordova, TN 38018

For more information about senior living options: (844) 490-3973

4.2 from 122 reviews
5 stars
88
4 stars
11
3 stars
5
2 stars
0
1 stars
18

Overall Review of Grace Healthcare Of Cordova

Pros

  • pro Cordova Wellness has a great therapy department.
  • pro The facility is eloquent and the people are professional.
  • pro There are great people there to make a difference in the lives of the residents.
  • pro The staff members truly care about the residents, their work, and each other.
  • pro The facility is very professional and clean.
  • pro The energy is warm and welcoming.
  • pro The staff are gracious and friendly, and the environment is orderly and cheerful.
  • pro The facility is beautiful, clean, odor-free, with friendly and personable staff.

Cons

  • pro Her mother sat in urine for hours due to a lack of proper care.
  • pro Call lights were ignored or deactivated, leaving residents without assistance.
  • pro Medications were not dispensed properly, and management could not explain why.
  • pro Bathrooms and rooms were rarely cleaned; requests for tissues yielded a partially used roll.
  • pro Sheets had holes and were not changed even when soiled with urine.
  • pro Residents were given used socks and told they had been washed.
  • pro The discharge process was inappropriate and unsafe, prompting complaints to oversight bodies.
  • pro The facility smelled of urine and feces, with reports of neglect and poor communication; it is not something the reviewer would recommend.

Review

Grace Healthcare Of Cordova is best suited for families seeking a clean, inviting rehab-focused setting where the care team typically shows warmth and a hands-on approach to recovery. The community consistently appeals to families prioritizing structured therapy, daily patient interaction, and an atmosphere that feels like a supportive, homey environment. For loved ones who rebound well in environments where therapists, nurses, and aides are visible and engaged, this campus often delivers progress in strength, mobility, and activities that help residents regain independence. Those evaluating care should recognize that the facility can be a strong fit when the emphasis is on formal rehab services, organized routines, and a welcoming front-office ambiance. The emphasis remains on recovery support and personal attention, which matters greatly for post-acute needs and transitional care.

Yet, potential admittees should consider alternatives if reliability, transparency, and consistent staffing are non-negotiable. A number of reviews flag serious gaps around safety, communication, and day-to-day responsiveness. Families with loved ones who require impeccable call-light response times, rapid assistance with toileting, and meticulous adherence to discharge plans will want to compare other options where governance and staffing models emphasize steady, around-the-clock accountability. Prospective residents who demand guaranteed communication with administrators and a predictable plan for ongoing care should actively probe beyond the glossy impressions and stack-rank options based on state surveys, staff-to-resident ratios, and real-time visits. In short, this community can work beautifully for rehab-minded residents, but those who have seen or heard about frequent lapses will want to look closely at alternatives.

On the plus side, the facility earns frequent praise for cleanliness, a professional, courteous staff, and a generally welcoming environment. Numerous reviewers describe well-maintained spaces, fresh scents, orderly hallways, and nicely sized rooms that offer options for larger accommodations. Families often highlight therapy as a standout feature, therapy teams and individual therapists are cited as instrumental in helping residents regain function and confidence. The overall atmosphere is described as warm and reassuring, with staff who greet visitors, manage transitions smoothly, and create a sense of family among residents and families alike. For families prioritizing a positive first impression, a front desk that is helpful, a treatment environment that feels organized, and therapy-driven progress, Grace Healthcare Of Cordova frequently meets or exceeds expectations.

The strongest concerns cluster around safety and reliability when it comes to day-to-day care. Several accounts convey experiences of delayed assistance, unsatisfactory responses to call lights, and inadequate attention to incontinence or personal care. Some residents were described as not being promptly cleaned, with reports of odors and inconsistent room and bathroom maintenance. Discharge planning surfaced as a notable weak point in certain cases, with families reporting late or abrupt discharges and limited advance notice to arrange transitions. There are also alarming anecdotes alleging neglect, with a few reviews calling out long-standing safety risks and, in extreme instances, experiences that led to external agency involvement. Taken together, these patterns underscore a risk profile that can overwhelm even a warm and well-intentioned staff if staffing becomes thin or processes falter.

Despite the negatives, the prospective risk is not absolute once the key pros are factored in. When therapy teams are active, residents often show tangible gains, and families appreciate the visible care and the sense that staff are genuinely invested in outcomes. Clean, organized environments help residents feel secure and dignified, which in turn supports mood, engagement, and cooperation with treatment plans. The value proposition improves significantly for residents who can participate in therapy daily and who benefit from a routine that balances clinical care with social and recreational activities. In this sense, the positives do offset many concerns for individuals who can sustain a collaborative relationship with the caregiving team and who come prepared to monitor and communicate any issues promptly.

For families evaluating this community, a practical approach is essential. Visit unannounced to observe call-light responsiveness, staff interaction with residents, and how quickly aides respond during meals or personal-care tasks. Speak directly with administration, nursing leadership, and the therapy director to understand staffing levels, shift coverage, and how family updates are delivered, frequent, proactive communication is a recurring theme in the strongest facilities, and it should be expected here as well. Request a tour during different times and note whether residents appear engaged, well-groomed, and clean during common activities versus times when staffing might be lean. Ask for recent survey results, complaint logs, and a detailed discharge policy to ensure alignment with family expectations and safety standards. In short, Grace Healthcare Of Cordova can deliver meaningful rehab and a comforting atmosphere, but success hinges on vigilant oversight, robust staffing, and transparent, consistent communication with families.

Features

Housing

  • 240 resident community capacity 240 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Memphis International (13 miles away) Memphis International (13 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Grace Healthcare of Cordova is an assisted living community located in Cordova, TN. This community offers a wide range of amenities and care services to cater to the needs of its residents. The amenities include a beauty salon for residents to enjoy pampering, cable or satellite TV for entertainment, community operated transportation for easy mobility, a computer center for staying connected with loved ones, and a fully furnished living space for comfort.

Residents can also access the dining room where they can enjoy delicious restaurant-style meals prepared by the staff. For recreation and socialization, there is a gaming room, garden, small library, and wellness center where residents can engage in various activities. The community also offers move-in coordination services and housekeeping services to ensure a smooth transition and clean environment.

The care services provided at Grace Healthcare of Cordova are comprehensive and personalized. There is 24-hour call system and supervision to ensure the safety of residents at all times. Trained staff members assist with activities of daily living such as bathing, dressing, and transfers. Medication management is also available to ensure that residents take their medications on time. A mental wellness program is in place to support residents' emotional well-being.

Special dietary restrictions are accommodated for residents with diabetes diet or other specific dietary needs. Transportation arrangements are made for non-medical purposes as well as doctor's appointments. Residents can participate in various activities organized by the community such as fitness programs, planned day trips, resident-run activities, and scheduled daily activities.

In terms of location, there are two cafes nearby where residents can enjoy a cup of coffee or meal outside the community. There are also three parks nearby offering opportunities for outdoor recreation. Multiple pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals are easily accessible from the community.

Overall, Grace Healthcare of Cordova provides a comfortable living environment with ample amenities and personalized care services to meet the needs of its residents in Cordova, TN.

Nearby Places of Interest

This part of Cordova, Tennessee offers a convenient and diverse range of amenities for seniors considering the area for living. With multiple pharmacies within close proximity, access to necessary medications is easily accessible. Additionally, there are various dining options nearby, catering to different tastes and preferences. The presence of healthcare facilities such as Methodist Medical Group and Lebonheur Outpatient Center-East ensures quality medical care within a short distance. For recreational activities, Shelby Farms Park provides a lovely outdoor space for relaxation and exercise. Overall, this area presents a well-rounded community that supports the needs and lifestyle of seniors looking for a comfortable and convenient living environment.

Pharmacies

  • Walgreens (0.3 miles)
  • CVS Pharmacy (0.3 miles)
  • Kroger Pharmacy (0.5 miles)
  • Walmart Pharmacy (0.7 miles)
  • Walgreens (2.5 miles)
  • Walgreens (2.6 miles)
  • Walgreens (2.6 miles)

Restaurants

  • Friday Tuna (0.4 miles)
  • McDonald's (0.5 miles)
  • T J Mulligans (0.6 miles)
  • Meddlesome Brewing Company (0.8 miles)
  • Danver's (0.8 miles)
  • Flying Saucer Draught Emporium (0.9 miles)
  • Rock'n Dough Pizza + Brewery (1.6 miles)

Physicians

  • Methodist Medical Group - Primary Care (0.7 miles)
  • Pediatric Physicians PC (1.1 miles)
  • Gerard Nicholas DMD (1.4 miles)
  • Cordova Medical Clinic (1.4 miles)
  • Women's Health Specialists (2.4 miles)
  • Memphis Pediatrics (2.5 miles)
  • ProActive Heart & Vein Center (2.7 miles)

Places of Worship

  • Hope Presbyterian Church (1.7 miles)
  • Advent Presbyterian Church (1.8 miles)
  • Grace Evangelical Church (4.9 miles)

Parks

  • Shelby Farms Park (2.2 miles)
  • Cameron Brown Park (3.8 miles)
  • Hinton Park (5 miles)
  • Freeman Park (5.3 miles)

Hospitals

  • BioLife Plasma Services (2.3 miles)
  • Methodist Surgery Center (2.7 miles)
  • Lebonheur Outpatient Center-East (3.8 miles)

Cafes

  • Starbucks (3.4 miles)
  • Starbucks (3.6 miles)

Theaters

  • Malco Stage Cinema Grill (3.9 miles)

Frequently Asked Questions

Where is Grace Healthcare Of Cordova?

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