Clarksville Manor Inc in Clarksville, TN

Pros

• The staff are wonderful and caring.
• The food is great and the residents are content.
• The facility demonstrates a true calling in elder care.
• Jada and Ariana were loving and attentive toward residents.
• The nurse showed genuine care and a strong commitment to the residents.
• The therapy team is outstanding and highly effective.
• Kalyn is knowledgeable and Sonya from Social Services is incredibly helpful and kind.
• The Christmas party was heartwarming, with staff going above and beyond to include every resident.
• Signature HealthCARE has a home-like feel, and the staff are approachable and eager to help.
• The rehab department is excellent, with therapists helping patients return home and regain independence.
• The staff are kind, attentive, and make families feel welcome.

Cons

• The CNAs sometimes refuse to help and complain.
• The food is crap.
• Staff yelled at residents and were mean; the facility should be investigated.
• Residents were neglected, leading to bedsores and even death.
• The facility had ants crawling everywhere and sanitation was poor.
• The rooms were small, cramped, and dark.
• No calls were returned and meals were served cold.
• The staff were often on their personal cellphones and inattentive.
• There were reports of theft of residents' belongings by staff.

Review

Clarksville Manor Inc in Clarksville, TN is best suited for families that prize a rehab-forward environment where the therapy team can drive meaningful gains and where a homey, less institutional feel is valued. When recovery is the primary goal - whether after a fall, surgery, or stroke - and there is tolerance for variable day-to-day staffing, this community can deliver tangible progress in the hands of skilled therapists. The strongest case for this facility rests with residents who respond well to intensive rehabilitation and who benefit from a personable, family-like atmosphere that some staff members cultivate. Those whose loved ones require steady, fail-safe safety measures, meticulous oversight, and airtight communication should be prepared to scrutinize other options.

Alternatives should be considered by families who cannot tolerate recurring concerns about staffing consistency, perceived neglect, or gaps in basic daily care. Several reviews flag fundamental safety and reliability problems - delays in feeding, missed medications, insufficient assistance with activities of daily living, and sanitation issues - that can undermine even the best clinical rehab plan. If the priority is reliable, proactive management, transparent billing, and predictable responses to concerns, it may be prudent to evaluate other facilities with stronger state inspection track records and lower caregiver turnover. In short, this community requires careful vetting for families seeking consistently conservative care alongside robust clinical therapy.

The strongest positives are in the rehab and therapy sphere. Multiple accounts praise the rehabilitation teams as capable, motivated, and outcomes-driven, with therapists and aides often singled out for their patient-centered approach. When staff align with the resident's goals, progress can be substantial, and some residents leave stronger, more independent, and better oriented to returning home. The presence of specialized capabilities - such as in-house dialysis and dedicated restorative services - and the occasional mention of excellent nursing and social-work support reinforce that the therapy ecosystem here can offer real value. On occasion, front-line caregivers display genuine compassion, and some residents and families recall celebratory moments and meaningful improvements that underscore the potential of strong clinical care.

Yet serious red flags recur across many reviews. Reports of neglect, alarmingly poor hygiene, and persistent cleanliness issues surface with frightening consistency. Instances of bedsores, malnutrition, and infections, along with observations of staff being slow to respond or disengaged, cast long shadows over the daily experience. Transportation missteps, unmoving oxygen equipment, and beds left unmade or unsafely maintained appear in multiple narratives, underscoring real risks to patient safety. Administrative communication gaps - unreturned calls, denied or delayed information, and friction between families and the business office - further erode trust and compound the day-to-day care challenges. While some testimonials highlight responsive leaders or moments of excellent service, the overall pattern points to a facility where leadership and staffing stability are uneven.

When weighing the pros against the cons, the rehab advantages can offset some gaps for residents who are motivated by tangible recovery trajectories and who have families ready to stay actively involved in care plans. However, the most troubling concerns - safety lapses, inconsistent staffing, and questionable administrative responsiveness - can erode confidence even for those who value therapy excellence. In practice, this means families must assess their risk tolerance: are strong rehab outcomes and a warm, home-like environment worth the potential for intermittent care lapses and communication hurdles? The disparity between glowing individual therapy stories and broad safety concerns makes a decisive verdict difficult without firsthand observation and due diligence.

For families moving forward, concrete due diligence is essential. Schedule unannounced visits across shifts to observe real-time caregiving, request to review the most recent state inspections and deficiency reports, and speak directly with the director of nursing and the administrator about staffing ratios, turnover, and incident resolution processes. Tour the facility with a critical eye for cleanliness, room maintenance, and equipment readiness; ask how bed sores and malnutrition are prevented and managed; and verify how medications are tracked and delivered on schedule. Conversations with therapy staff about goals, timelines, and discharge planning should be transparent and consistently documented. In short, Clarksville Manor can be a compelling, rehab-centered option for the right family, but only after confirming that safety, staffing, and communication metrics meet a high, non-negotiable standard.

This area of Clarksville, Tennessee, offers a convenient location with easy access to various healthcare providers, including neurologists, oncologists, and orthopedic specialists. Pharmacies are also nearby for easy access to medications. There are several dining options in the vicinity, ranging from fast food chains to sit-down restaurants. Nearby hospitals provide peace of mind in case of emergencies. Various places of worship cater to different spiritual needs within the community. Additionally, there are cafes for social gatherings and parks for outdoor activities such as walking and relaxation. Overall, this area provides a well-rounded living environment for seniors looking for convenience and amenities in Clarksville.

Physicians

• Affiliated Neurologists (0.2 miles)
• Abubucker, Shabeer Dr - Centerstone Associates (0.2 miles)
• Tennessee Oncology (0.3 miles)
• Premier Medical Group (0.3 miles)
• Gilbert Theodore Brandon (0.3 miles)
• Clarksville Pain Institute (0.3 miles)
• Tennessee Orthopaedic Alliance (TOA) - Clarksville (0.5 miles)

Pharmacies

• Warrens Apthecary (0.3 miles)
• Dixie Pharmacy (0.8 miles)
• Vanderbilt Health Clinic at Walgreens Clarksville (0.8 miles)
• Walgreens (0.9 miles)
• Sango Pharmacy (1.7 miles)
• Sango Pharmacy (3 miles)
• Town and Country Drugs (3.1 miles)

Restaurants

• Chick-Fil-A (0.4 miles)
• Hardee's (0.7 miles)
• Dos Margaritas (0.7 miles)
• The Choppin' Block (1.9 miles)
• Sonic Drive-In (1.9 miles)
• Ruby Tuesday (2.1 miles)
• Wendy's (2.2 miles)

Hospitals

• Grace Healthcare (0.6 miles)
• St Thomas Hospital (1.6 miles)
• Sierra Hospitality of Clarksville (2.5 miles)
• St Thomas Hospital (3.6 miles)

Places of Worship

• Grace Lutheran Church (1.2 miles)
• General Conference Of Seventh-Day Adventists (2.4 miles)
• Forest Street United Methodist Church (2.5 miles)
• Madison Street United Methodist Church (2.7 miles)
• Church of Christ-Student Center (2.8 miles)
• Sango United Methodist Church (4.9 miles)

Cafes

• Shipley Do-Nuts (1.7 miles)
• Cafe 931 (2.8 miles)
• Starbucks (3.6 miles)
• Lasaters Coffee & Tea (4.1 miles)
• Black Rifle Coffee Company (4.7 miles)

Parks

• Rotary Park (2.1 miles)
• Dunbar Cave State Natural Area (2.7 miles)
• Liberty Park (3 miles)
• Clarksville Greenway (4.8 miles)

Transportation

• Enterprise Rent-A-Car (3.6 miles)