White Oak Manor - York

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  • Interior

    A cozy living room setup featuring a classic fireplace and elegant decor.
  • Outdoors

    A brick building surrounded by trees and grass under a partly cloudy sky.
  • Decor

    A well-lit dining area with tables and chairs, featuring decorative curtains and artwork on the walls.
  • Living Room

    A traditional living room with elegant furnishings, including a sofa, armchair, and decorative curtains.
  • Building

    A two-story brick building with a covered entrance under a clear blue sky.
  • Bedroom

    A cozy bedroom with a single bed and nightstand.
  • Trees

    A modern house with a spacious patio and outdoor seating surrounded by a well-maintained lawn and trees under a blue sky.
  • Television

    A hybrid classroom and medical training room with desks, chairs, a hospital bed, and a television.
  • Salon

    A well-organized hair salon interior with styling chairs and washing stations.

White Oak Manor - York

111 South Congress Street, York, SC 29745

For more information about senior living options: (844) 490-3973

3.8 from 26 reviews
5 stars
15
4 stars
3
3 stars
2
2 stars
0
1 stars
6

Skilled Nursing Facility

Overall Review of White Oak Manor - York

Pros

  • pro The staff have been wonderful to my mother.
  • pro The staff are key to the experience.
  • pro The activities department makes a huge difference in the residents' day.
  • pro They have so many activities and include all the residents.
  • pro The staff, CNAs, and nurses were all very kind and considerate.
  • pro The entire staff has been so caring and compassionate to both my mom and myself.
  • pro They go out of their way to talk with her and make her feel special.
  • pro They take very good care of her.

Cons

  • pro They should not bring a loved one there, as the facility is described as neglectful and unsafe.
  • pro A nurse allegedly tried to scam the patient by requesting her account number to pay for Wi-Fi that was supposedly free.
  • pro The place is dirty, with sewage overflowing on the first day and towels left in place for 24 hours.
  • pro Promises to bathe, clean, or address other needs were not fulfilled.
  • pro The staff are unprofessional and there are ongoing staffing issues that compromise care.
  • pro One reviewer would never send their mother back there, citing neglect that led to a urinary tract infection and readmission.
  • pro The oxygen line was repeatedly left unconnected, resulting in dangerously low oxygen levels and poor monitoring.
  • pro The administration is accused of lying, and there are serious safety concerns about the overall staff and care quality.

Review

White Oak Manor York is best suited for families that prize genuine, relationship-driven care and want a setting where staff interaction feels personal and consistent. The community tends to resonate with residents who benefit from a small, intimate environment where caregivers know the routines, remember preferences, and can integrate memory-support and mobility rehab into daily life. Proximity to York is a practical plus for families who plan to visit often, participate in activities, and stay closely involved in their loved one's day-to-day care. It is a viable option for someone needing moderate rehabilitation and ongoing social programming, provided expectations are aligned with what an older, service-oriented building can reliably deliver.

Those weighing alternatives should consider options with more uniform cleanliness, stricter safety oversight, and more predictable rehab workflows. If daily bathing, timely basic care, and immediate attention to medical needs are non-negotiable, this community can fall short. Families facing documented lapses in routine care, concerns about hospital-quality cleanliness, or repeated safety issues may want to expand the search to facilities with stronger admissions oversight, higher staffing consistency, and more transparent reporting. For residents requiring aggressive post-acute rehab or acute medical management, a more medically focused setting may offer greater reassurance.

The strongest positives center on the care team's humanity and daily engagement. Reviews repeatedly highlight staff, CNAs, and nurses who are compassionate, patient, and communicative, with the ability to ease emotional strain for families during transitions. The activities program and social opportunities matter, offering meaningful engagement that helps residents feel connected and valued. For those navigating memory loss or swallowing challenges, caregivers who personalize diets and therapies can make a real difference, and several families note that the doctor's weekly check-ins and regular staff updates provide much-needed reassurance. In short, warmth, consistency in bedside manner, and a robust activity calendar are clear, practical anchors here.

Yet the downsides are significant and non-trivial, and the favorable aspects do not fully offset the most serious concerns. Numerous accounts describe cleanliness lapses, odors, and equipment issues, including a troubling initial sewage overflow and periods where basic routines such as bathing or cleaning did not occur promptly. Reports of an oxygen line being left unplugged and meals sometimes not following a resident's menu illustrate gaps in basic medical and nutritional oversight. There are also multiple warnings about administrative transparency, staffing instability, and safety-related frustrations that can escalate stress for families and residents alike. These are not minor irritants; they reflect systemic risks that families must weigh heavily against any warmth and programming.

To navigate these realities, prospective families should demand concrete demonstrations: observe staffing during peak activity times, verify that essential equipment is functioning and properly connected, and request a plain-language care plan with measurable goals. Ask to meet the supervising nurse or director, review recent incident logs, and request direct, timely contact about changes in condition. Tour the kitchen during meal service and request an up-to-date menu and feeding plan, especially for residents with swallowing issues. Finally, inquire about infection-control practices, housekeeping schedules, and how often families can expect updates and direct communication.

The bottom line is practical and specific: White Oak Manor York can be a strong match for families who want a warm, engaging, family-like atmosphere and who are prepared to stay actively involved to counterbalance variability in operations. It is less suitable for those who require unwavering safety standards, meticulous cleanliness, and consistently seamless rehab workflows. For families who value the human touch but are willing to demand accountability and clear systems, a careful, on-site assessment coupled with candid questions can determine whether this community will stay a source of comfort or become a source of ongoing worry. In the right circumstances, it can be a home; in others, it will be important to look elsewhere.

Features

Housing

  • 109 resident community capacity 109 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Charlotte Douglas International (23 miles away) Charlotte Douglas International (23 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

White Oak Manor - York is an assisted living community located in the charming town of York, SC. Our community offers a range of amenities and care services to meet the needs of our residents.

For convenience and relaxation, we provide a beauty salon where residents can receive hair styling and grooming services. Each resident suite is equipped with cable or satellite TV for their entertainment. Our community-operated transportation ensures that residents have easy access to local attractions, shops, and appointments. We also have a computer center available for residents to stay connected with loved ones and engage in online activities.

Dining is an important aspect of our community, and we offer restaurant-style dining in our spacious dining room. Our professional chefs prepare delicious meals that cater to special dietary restrictions such as diabetes diet. Residents can also enjoy meals in their own kitchenette if they prefer to cook their own meals. In addition, residents can socialize with friends while enjoying outdoor space in our beautiful garden.

To promote physical well-being, we have a fitness room where residents can engage in exercise programs tailored to their abilities. For those who enjoy games, we have a gaming room where they can play cards or other activities. A small library is available for quiet reading or book clubs.

We understand the importance of maintaining mental wellness, so we offer a wellness center and mental wellness program to support our residents' emotional health. Assistance with daily activities such as bathing, dressing, and transfers is provided by our caring staff who are available 24/7 through our call system.

At White Oak Manor - York, we prioritize personalized care for each resident. Our staff assists with medication management and meal preparation according to individual needs. We also offer transportation arrangements for non-medical purposes and doctor's appointments.

To keep residents engaged and entertained, we provide concierge services to assist with planning day trips and scheduled daily activities such as fitness programs. Resident-run activities encourage social interaction among peers.

Our community benefits from its convenient location, with several nearby amenities including cafes, parks, pharmacies, and physicians. Residents can easily access these services for their needs.

White Oak Manor - York is a welcoming assisted living community that offers a comfortable and supportive environment for seniors to thrive.

Nearby Places of Interest

Restaurants

  • Rositas Mexican Grill (0.4 miles)
  • Taco Bell (1.5 miles)
  • Wendy's (1.7 miles)
  • McDonald's (1.8 miles)
  • Hardee's (1.9 miles)
  • Palmetto Seafood (5.9 miles)
  • Taco Bell (8.2 miles)

Cafes

  • The Garden Cafe (0.4 miles)
  • Starbucks (11.4 miles)
  • Starbucks (12.6 miles)
  • Starbucks (14.4 miles)

Parks

  • York Recreational Park (1.1 miles)
  • Field Day Park (11 miles)
  • Windjammer Park (12.5 miles)
  • Glencairn Garden (13.2 miles)
  • Rock Hill Fountain Park (13.2 miles)
  • Catawba River/Fort Mill Access Area (13.8 miles)

Physicians

  • Tri-County Pediatrics (1.4 miles)
  • Family Medicine Assoiates (1.4 miles)
  • Piedmont Internal Medicine And Family Practice At York (1.5 miles)
  • Clover Family Medicine (6.7 miles)
  • Dr Elliott (8.4 miles)
  • Derma Surgery Of The C (10.7 miles)
  • Pediatric Eye Care Strabismus (10.8 miles)

Pharmacies

  • Walmart Pharmacy (1.8 miles)
  • Walgreens (1.9 miles)
  • CVS Pharmacy (8.3 miles)
  • Peoples Pharmacy (8.3 miles)
  • CVS Pharmacy (10.6 miles)
  • Walgreens (10.7 miles)
  • Harris Teeter Pharmacy (12.3 miles)

Places of Worship

  • The Body (11 miles)
  • Crawford Road Church Of Christ (12 miles)
  • Zion Presbyterian Church (12.9 miles)
  • Christian Home Baptist Church (14 miles)

Hospitals

  • Piedmont Hospital Emergency Room (11.1 miles)
  • Amisub of South Carolina (11.1 miles)
  • Piedmont Medical Center (11.1 miles)
  • ICU Piedmont Hospital (11.1 miles)

Frequently Asked Questions

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