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2.7 from 51 reviews
5 stars
17
4 stars
5
3 stars
0
2 stars
4
1 stars
25
Overall Review of Lexington Extended Care
caveat6 reviews mention this
Staffing and care feel inconsistent
Many residents describe staffing levels that lead to missed care.
Several reviews say staffing is too short or facilities feel overworked, with families reporting that patients were not checked often enough. A number of commenters also link the workload to lapses in daily needs, including what residents appear to miss between staff interactions. At the same time, a smaller set of reviews describe caring staff and good experiences, suggesting families’ day-to-day observations vary widely.
caveat6 reviews mention this
Cleanliness is a frequent concern
Residents and visitors describe cleanliness problems alongside some clean-room praise.
Cleanliness comes up repeatedly, with multiple reviewers describing rooms and conditions they considered dirty or poorly maintained. Others counter that they saw a clean, well-kept facility, including mentions that the environment looked fresh and rooms were immaculate. The result is a mixed picture where some families feel confident about cleanliness while others do not.
caveat3 reviews mention this
Communication can be hard to get
Reviewers frequently report difficulty getting timely updates on care.
Some families describe problems with communication, including feeling that they were not informed about medication status or key updates for their loved ones. Others mention that important concerns or questions were not addressed as expected, leaving them to follow up repeatedly. Overall, residents’ experiences suggest that families may need to be persistent to get clear information.
common3 reviews mention this
Food receives strong reactions
Dining draws both complaints and praise in resident feedback.
Some reviewers say the food is terrible, while others say their loved one loved the food. A visitor also mentions clean conditions and food as part of a positive rehab experience, reinforcing that dining impressions are not uniform. Taken together, feedback suggests taste and meal experience can vary from person to person.
common3 reviews mention this
Activities are discussed both ways
Residents mention on-site activities, but others say there’s little to do.
Some reviews highlight regular activities and a staffed activities program, describing a steady schedule during their time there. Other commenters say there were no activities and that people were left in front of the TV instead. With these contrasting accounts, the experience appears to depend heavily on the unit and the level of engagement families observed.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
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Skilled Nursing Facility
Activities on-site
Devotional services off-site
Indoor common areas
Columbia Metropolitan (9 miles away)
Ambulatory care
Diabetic care
High acuity care
Meals provided
Beautiful, well-maintained facility with a calm environment and engaging activities.
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