Pruitthealth - Estill
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252 Liberty Street South, Estill, SC 29918
For more information about senior living options: (844) 490-3973
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Gemerica Beckett, Social Worker Director, provided exceptional assistance and professionalism, going above and beyond to support the family. The staff took great care of the patient and were very friendly. Ms. Ge'merica was attentive to the grandfather's needs and treated him as if he were her own grandfather. The facility is a nice, clean environment and is highly recommended for loved ones' care. The staff and nurses are kind and the facility has shown improvement in communication and care. PruittHealth Estill has worked hard to improve its appearance and QM star rating, meeting and exceeding residents' expectations. The staff are friendly and pleasant. The administrator and staff are empathetic and compassionate; the facility is clean with an open-door policy. The facility has a cleaner atmosphere and actively supports the community. A grandmother's therapy stay was positive with no complaints. The staff are responsive to patient and family needs and communicate effectively. Erica W, the admissions director, explained the nursing home placement process clearly. It is considered one of the better low-income nursing homes around. The staff and administrator are described as awesome.
The caseworker and nurses are criticized for poor communication, leaving the family frustrated after two months. The facility placed a relative 2?3 hours away from family, making visits difficult with little assistance to relocate closer. A bloated catheter bag leaking on the floor and lost clothes with no timely help were reported. A CNA allegedly neglected a patient, leaving him dirty with dried feces and sheets. An administrator was described as unprofessional and confrontational, including threats toward a family member. The call button system was broken for months, with staff not answering calls. Billing and administrative practices were criticized for misbilling, missing itemized bills, and threats to involve DSS. Very short staffed and poor management were repeatedly cited as causing substandard care. Some reviewers labeled the management as terrible, with concerns about neglect and safety.A wide range of experiences colors the picture of PruittHealth Estill, with many residents and families praising the facility for warmth, cleanliness, and attentive staff, while others raise serious concerns about communication, safety, and administration. Several reviews center on the compassionate presence of the social work leadership, especially Gemerica Beckett (often spelled Ge'merica), who is repeatedly named as going above and beyond to support families during difficult times. One reviewer described Beckett as a rare find - a director whose compassion, knowledge, and genuine care made a tremendous difference for their grandfather and their family. The sentiment echoed across multiple comments: staff members being friendly, the environment being clean, and the care team feeling like a source of steady support during rehabilitation and short-term stays.
In more positive notes, families spoke of individualized attention and a family-like approach. A particular example highlighted a grandfather who received attentive care during rehab, treated "as if he was her grandfather," with staff who remembered his needs and engaged with him personally. Reviews also emphasize the facility's improvements in appearance and the institution's ongoing efforts to raise the quality measure (QM) star rating, underscoring a commitment to meet and exceed expectations for residents. Several residents praised specific individuals, including an admissions director described as "great" and a social environment where the administrator maintains an open-door policy and is seen as involved and accessible. Overall, the tone at times leans toward a sense that, when well-staffed and well-coordinated, the facility can provide meaningful, respectful care and a supportive atmosphere for families.
However, a substantial portion of the feedback paints a troubling contrast: persistent communication issues and frustration with how caseworkers and nurses coordinate (or don't) with families. One reviewer recounted a two-month hospitalization scenario for a brother, with the hospital sending him far from family and little near their support network. They described concrete safety concerns: a bloated catheter bag found on the floor, clothes lost, and days of repeatedly calling with little return communication. The sense conveyed is that, despite attempts to move toward family-centered care and Medicaid planning, systemic barriers and slow responsiveness hinder timely decision-making and visits, complicating what should be straightforward processes for families trying to support loved ones from afar.
Other comments center on staffing shortages and inconsistent care. Several reviewers note being "very short staffed," with staff turnover described as unreal over a short period and with little continuity - rarely speaking with the same nurse or aide twice. This reality feeds a broader complaint: when calls are made or concerns are raised, responses can be slow or non-existent, and even basic needs appear to be delayed. In some accounts, the impression is that administrative and clinical leadership are aware of issues but unable to sustain reliable service due to staffing constraints, leading to experiences where the care for residents feels intermittent rather than consistently dependable.
A more troubling dimension arises in accounts of neglect and distressing safety concerns. One family described their father's experience with a CNA who neglected basic cleanliness, leaving their father in a filthy state with dried feces, and then an alarming scene in which the same CNA allegedly acted inappropriately by kissing the patient. The family also questioned the involvement of an RN and the overall safety of the patient's environment, expressing fear and dissatisfaction over what they perceived as a culture of neglect and insufficient response to safety concerns. Another reviewer described a confrontation with a hospital administrator who, in their view, behaved unprofessionally, creating a sense of fear and mistrust, and left the family feeling unsafe and dismissed.
Billing disputes and perceived administrative hostility enter the narrative as well. One lengthy account describes a cascade of problems, from nonfunctional call bells and broken call systems to disputed charges for services and missing itemized bills. The reviewer also claimed threats from head staff toward family members who sought to remove the patient or obtain records, along with accusations of abuse and mismanagement from the billing department. Such experiences contribute to a perception that the facility's administration can be punitive or defensive when concerns are raised, amplifying family stress at an already emotionally charged time.
Taken together, the reviews present a facility with dual realities: moments of genuine compassion, personal connection, and visible improvements in environment and policy, alongside ongoing challenges with communication, staffing, safety, and administrative handling. Family members who describe positive, person-centered care credit the presence of dedicated individuals like Gemerica Beckett and assert that the facility can be a good choice when staffing, communication, and accountability are in alignment. Conversely, the more critical voices emphasize the urgent need for reliable staffing, timely communication, and stronger safeguarding measures to prevent neglect and ensure that residents feel safe, respected, and properly cared for at all times. The overall message is clear: there is potential and warmth here, but there are also serious gaps that require dedicated attention and accountability to truly fulfill the promise of quality long-term care for all residents and their families.
104 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Pruitthealth - Estill in Estill, SC is an assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community features a beauty salon, where residents can enjoy professional salon services. Residents also have access to cable or satellite TV for their entertainment needs.
Transportation is made easy with community-operated transportation services and transportation arrangements for non-medical purposes as well as doctor's appointments. A computer center is available for residents to stay connected with their loved ones online, and Wi-Fi/high-speed internet is accessible throughout the community.
The dining experience at Pruitthealth - Estill is top-notch, with restaurant-style dining offering delicious meals prepared by the staff. Special dietary restrictions are accommodated to ensure that residents' individual needs are met. In addition to meals, assistance with diabetes diet management and medication management are provided.
To keep residents physically active and engaged, the community offers a fitness room and various fitness programs. Planned day trips and scheduled daily activities provide opportunities for socialization and enjoyment. Residents can also participate in resident-run activities, allowing them to contribute to the vibrant life of the community.
For mental wellness, a mental wellness program is available to address the emotional needs of residents. The on-site wellness center provides support and assistance with activities of daily living such as bathing, dressing, transfers, and meal preparation. Housekeeping services ensure a clean and comfortable living environment.
Outdoor spaces like gardens allow residents to enjoy nature and fresh air. A small library provides a quiet place for reading and relaxation. Telephone access allows communication with family and friends easily.
In terms of nearby amenities, there are two pharmacies conveniently located near Pruitthealth - Estill. Additionally, there are 11 places of worship nearby for residents who wish to maintain their religious practices.
Overall, Pruitthealth - Estill offers a comprehensive array of amenities and care services to promote a comfortable and fulfilling lifestyle for its residents.
Pruitthealth - Estill is located at 252 Liberty Street South, Estill, SC 29918 in Hampton County, South Carolina
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