Barnes-Kasson County Hospital
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2872 Turnpike Street, Susquehanna, PA 18847
For more information about senior living options: (844) 490-3973
The doctors and nurses are wonderful and genuinely care for patients, always going above and beyond. Emergency care was fantastic with a great staff. The ER doctor was exceptional and thorough in diagnosing patients. Extremely caring staff made patients feel comfortable during scary procedures like gallbladder surgery. The doctors are great, friendly, and take the time to listen. It is great to have the emergency room so close to home. The first two visits were great.
The hospital is described as the worst at diagnosing, with misdiagnoses that nearly led to death on the operating table. The walk-in is called a complete joke, with long waits and little care. Staff are accused of being rude and lazy, delaying pain relief for hours. A nurse allegedly dropped a wound-dressing paper and reused it, indicating unsanitary practices. The facility is described as outdated and unprofessional, and lacking basic medical equipment. Doctors are accused of misreading X-rays, giving wrong dosages, and lacking knowledge of anatomy. Some reviewers say they would rather die than return, signaling extreme dissatisfaction. The hospital is labeled a joke or garbage by multiple reviewers and calls for closure. Barnes Kasson is criticized as the reason people distrust doctors there.This collection of patient impressions paints a picture of a rural hospital system that elicits very strong feelings from its community - some days valued for proximity and attentive care, other days questioned for safety, responsiveness, and up-to-date practice. The stories come from different corners of the system, including the hospital itself, the ER, the walk-in clinic, and the neighboring clinics in Hallstead, all within a landscape where resources are limited and expectations run high because people depend on what's nearby. In one voice after another, people describe a place that can feel like a lifeline when it works, and a source of anxiety when it does not. The tone ranges from gratitude for caring staff to frustration over misdiagnoses, delays, and equipment gaps, with plenty of vivid incidents that illuminate both strengths and weaknesses.
Several reviewers acknowledge the hospital as a critical access point for serious care, especially for those living far from larger medical centers. One commenter stresses the rural reality bluntly: "Very rural. Just got computers to keep track of patient visits. Not a place for serious injuries or ailments. Just my opinion folks." Yet even within that reality there are moments of genuine praise about the people who do the day-to-day work. In particular, some patients recount compassionate, attentive care from nurses and aides, and a few doctors who stand out for their seriousness and bedside manner. When things go well, the words are warm: "The doctors and nurses are so wonderful here and they truly care about you. They do everything they can to get you feeling better - they always go above and beyond. Friendly and funny and bright." Those memories underscore what many rural patients value most: relationships with caregivers who treat them like people, not numbers.
But the flip side is equally loud and persistent. A recurring thread centers on misdiagnoses and the consequences of diagnostic errors. One patient describes a misdiagnosis that led to a hospital visit in Binghamton where they nearly died on the operating table, a stark reminder of the high stakes involved in medical decisions and the trust placed in clinicians. Other reviewers recount missed injuries or incorrect interpretations of imaging, such as a child who sustained a wrist injury that was later identified as a chip fracture only after a second opinion at Geisinger. These tales feed a palpable anxiety about whether a hallway diagnosis can substitute for thorough testing and specialist input, and they fuel calls for second opinions and closer collaboration with larger networks when uncertainty arises.
The ER and walk-in experiences reveal a broader pattern of mixed performance. For some families, the ER is a beacon - an accessible option that, when managed well, delivers efficient care and a clear plan. "Extremely caring staff they made me feel comfortable when I'm scared because I had to get a hydascane and gallbladder surgery," says another reviewer, who experienced reassurance from the team in a time of need. At the same time, others describe long waits, duplicated visits, and a sense that the walk-in clinic is ill-suited for urgent problems. One parent reports a lack of testing for a feverish child and a quick verdict of a virus, which led to frustration and a decision to seek care elsewhere for future illnesses. The same patient eventually obtained an X-ray by going through a primary care physician, illustrating how navigating between departments can be a path to better answers, even if it feels cumbersome and inefficient.
The human element comes through in anecdotes about specific staff members who went above and beyond, alongside criticisms aimed at systemic issues. A standout aide named Shay - the reviewer's words - "went above and beyond" to make a patient comfortable, while another patient praises "the best and most helpful doctors" and "the ER doctor who was exceptional and did multiple tests to make sure he was diagnosing me correctly." Yet there are also pointed accusations about staff competence and professional standards, including remarks like "Somehow this ?nurse' has a degree in science and is in charge of human life," signaling deep concern about how decisions are made and who is ultimately responsible for patient safety. Taken together, these voices reveal a health system where individual acts of kindness and competence coexist with concerns about training, oversight, and accountability.
Equipment, administration, and organizational culture emerge as frequent targets of criticism. Several reviewers describe outdated facilities, limited basic equipment, and a perception that administrative hurdles - such as missing or misfiled paperwork - hamper timely care. Another comment calls the hospital "a joke" for the way it handles basic needs and patient records, while another family notes better responsiveness at a nearby clinic in Hallstead. The sense of a system stretched thin is paired with a belief that certain departments or locations perform better than others, creating a patchwork experience rather than a consistent standard of care. The tension between the desire to provide reliable, high-quality treatment and the reality of resource constraints is palpable throughout these accounts.
There are moments of pragmatic preference and loyalty amid the criticism. Some reviewers acknowledge that, despite flaws, there are genuine strengths - emergency care that is "quick and accessible," a full-service hospital with a dental unit, and a willingness among staff to listen and respond. Others voice a clear preference for outside systems with more established reputations, such as Geisinger, suggesting that local patients are weighing proximity against the assurance of more robust specialty care and imaging capabilities. The recurring sentiment is not simply "love it or hate it" but a nuanced appraisal: proximity matters, kindness matters, but so does accuracy, speed, and the capacity to provide comprehensive services when needed.
In the end, what emerges is a hospital environment that serves a broad and aging rural population with varying expectations and demands. For some, the experience is marked by human warmth, personal connections, and competent bedside care that makes the difference in fearful moments. For others, it is defined by missteps - diagnoses that miss the mark, delays in pain management, outdated equipment, and administrative friction - that erode trust and push families to seek second opinions or travel farther for definitive care. The mix from these testimonies points to a health system with real strengths in patient-centered care at its best and tangible gaps that can have serious consequences when time, tests, or expertise fall short. It's a portrait that invites reflection, both on the parts of staff who bring compassionate care to the bedside and on system-level improvements that could help ensure safer, more reliable experiences for every patient who walks through the door.
58 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Barnes-Kasson County Hospital in Susquehanna, PA offers a comfortable and supportive assisted living community for seniors. Residents have access to a wide range of amenities that enhance their quality of life, including a beauty salon, cable or satellite TV, community-operated transportation, a computer center, and a fitness room. The living spaces are fully furnished and feature private bathrooms and kitchenettes for convenience.
The community also provides services such as housekeeping, move-in coordination, and transportation arrangements for non-medical purposes. Residents can enjoy outdoor space in the beautiful garden or indulge in delicious meals served in a restaurant-style dining room with special dietary restrictions taken into consideration. For leisure activities, there is a gaming room, small library, and resident-run activities organized regularly.
Safety is prioritized with 24-hour call systems and supervision available to ensure residents' well-being. Assistance is provided with daily activities such as bathing, dressing, and transfers. Medication management is also offered along with diabetes diets and mental wellness programs.
For social engagement and entertainment options, concierge services are available along with fitness programs and planned day trips. Scheduled daily activities cater to varying interests. Additionally, there are three nearby pharmacies for convenient access to medications when needed.
Residents have easy access to places of worship nearby as well as medical facilities like hospitals. With its comprehensive amenities and care services tailored to individual needs, the assisted living community at Barnes-Kasson County Hospital offers seniors everything they need to maintain an active and fulfilling lifestyle while receiving the support they require.
Barnes-Kasson County Hospital is located at 2872 Turnpike Street, Susquehanna, PA 18847 in Wayne County, Pennsylvania
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