West Hills Health And Rehabilitation Center

Pros

• One nurse was outstanding, demonstrating a high level of compassion and attentiveness in her care.
• Some caregivers were described as top-notch, showing genuine love and dedication to the residents they cared for.
• The rehab personnel were noted to be very good, providing effective therapy for recovery.
• Despite concerns about the facility's environment, there were moments where staff members showed kindness and willingness to help residents.
• A family member expressed gratitude for the cherished friendships formed between their loved one and the caregivers during their stay.

Cons

• The facility lacks a direct phone line and the operator is rarely available, making communication difficult for families.
• Residents often receive poor quality meals, and some patients go hours without receiving a drink or assistance with hydration.
• Many staff members display a lack of compassion and attentiveness towards residents' needs.
• Patients are left unattended for extended periods, even when they have requested help via call lights.
• The rooms are outdated, dirty, and in desperate need of renovation.
• Medical care is inadequate, with medication administration often being delayed or incorrect.
• Family members report losing personal belongings of their loved ones after passing away due to the lack of proper inventory management by the staff.
• There are multiple accounts of nursing aides failing to assist residents with basic needs like eating or using the bathroom.
• Discharges are hurried despite residents not being physically ready to leave the facility.

Review

The reviews of West Hills Rehabilitation Center paint a troubling picture of a facility that fails to meet the basic needs of its residents. Many families have expressed deep dissatisfaction with the level of care provided, underscoring issues related to staff responsiveness, food quality, and overall hygiene. One recurring theme is the lack of adequate communication; several reviewers described their frustrations at being unable to connect via phone, experiencing long wait times for help, and receiving inaccurate information about room assignments or care instructions. This disorganization creates an environment where patients feel neglected and families are left in distress.

Families recount harrowing experiences concerning their loved ones, particularly with regard to basic necessities such as hydration and medication management. One reviewer noted that asking multiple nurses for a simple cup of water could lead to hours of waiting, while another mentioned troubling instances where medications were administered incorrectly or without proper prescription oversight. Residents who required assistance with daily functions often found themselves abandoned for extended periods. An 83-year-old woman recovering from a back fracture faced difficulties not only in therapy but also in her routine bathroom needs—something many elderly patients expect support for during rehabilitation.

Furthermore, reviews highlighted grievances about the quality of food served within the facility. Commenters indicated that meals were often cold and unappetizing, leading some family members to feel compelled to bring additional fluids from home because medical restrictions on water intake weren't being properly managed by staff. Such lapses in fulfilling dietary requirements can pose significant health risks for vulnerable individuals like elderly residents who require attentive nutrition management as part of their rehabilitation process.

Another alarming issue raised across multiple reviews was the apparent neglect exhibited by some nursing aides toward residents. Families expressed concern over prolonged delays when pressing call lights for assistance—a situation that can be particularly dire for those who are immobile or have limited means of communication due to health conditions like strokes. Reports surfaced regarding instances where aides would simply place trays down without offering necessary help with feeding or personal grooming tasks. The euphemistic “busy” excuses given by staff fail to justify leaving individuals unattended in such distressing circumstances and raise questions about employee training and accountability.

In terms of the facility itself, reviewers criticized its outdated interior that resembles conditions reminiscent of decades past—rooms lacking necessary cleanliness along with unpleasant odors permeating hallways contributed significantly to negative experiences within West Hills Rehabilitation Center. Many felt that these physical surroundings intensified feelings of depression among already vulnerable patients who should be provided an encouraging environment conducive to healing.

Ultimately, there were mixed sentiments regarding individual caregivers—the disparity between commendable nursing personnel and neglectful aides indicates inconsistencies within staffing practices. While some families reported positive interactions with certain caregivers exhibiting compassion and dedication towards their loved ones, these stories stand starkly opposed against numerous accounts highlighting widespread disregard among other staff members post-management changes.

In summary, it becomes clear from these shared experiences that West Hills Rehabilitation Facility is mired in operational chaos characterized by neglectful care standards coupled with problematic living conditions. Families are understandably distraught witnessing loved ones suffer due to systemic issues surrounding accountability among nursing aides while simultaneously grappling with bureaucratic challenges when seeking appropriate medical assistance through administrative channels exacerbates matters further still. A united hope emerges from this chorus calling out for institutional reform at West Hills—an urgent necessity designed primarily around respecting resident dignity rather than allowing ineffective management strategies overshadow essential patient care protocols needed during such delicate rehabilitation periods so critical towards long-term recovery outcomes.

Located in Coraopolis, Pennsylvania, this neighborhood offers a variety of amenities and services that cater to seniors. With multiple restaurants nearby such as Chipotle Mexican Grill, Bob Evans, and Primanti Brothers Moon Twp, there are plenty of dining options to choose from. Additionally, pharmacies like Walgreens and Rite Aid are conveniently located for any medical needs. For leisure activities, cafes like Starbucks and Panera Bread provide a cozy atmosphere for socializing or enjoying a good book. The proximity to Pittsburgh International Airport ensures easy travel access for visiting family or going on trips. Medical facilities such as Upmc-Ccp Moon and Greater Pittsburgh Orthopaedic Associates are within a short distance, offering quality healthcare services. Parks like Fern Hollow Nature Center and Raccoon Creek State Park provide opportunities for outdoor recreation and relaxation. Places of worship and theaters are also easily accessible, making this neighborhood a well-rounded choice for senior living in Coraopolis.

Restaurants

• Chipotle Mexican Grill (0.2 miles)
• McDonald's (0.3 miles)
• Bob Evans (0.8 miles)
• Eggs N'at (0.8 miles)
• Primanti Brothers Moon Twp (0.9 miles)
• Wendy's (0.9 miles)
• The Hangar (1.4 miles)

Pharmacies

• Walgreens (0.2 miles)
• Porter's Compounding Pharmacy (0.8 miles)
• Rite Aid (2 miles)
• CVS Pharmacy (3.8 miles)
• Rite Aid (5.4 miles)
• Walmart Pharmacy (5.6 miles)
• Med-Fast Pharmacy (6.6 miles)

Cafes

• Starbucks (0.3 miles)
• Panera Bread (1.3 miles)
• Old Crow Coffeehouse (5.3 miles)
• Starbucks (5.5 miles)
• Panera Bread (5.5 miles)
• Panera Bread (6.8 miles)
• Carnegie Coffee Company (10.6 miles)

Transportation

• Atlantic Aviation (1.5 miles)
• Concourse A (1.9 miles)
• American Airlines Admirals Club (2 miles)
• Concourse D (2 miles)
• Pittsburgh International Airport (PIT) (2 miles)
• Airside Terminal (2 miles)
• Concourse B (2 miles)

Physicians

• Upmc-Ccp Moon (1.6 miles)
• Greater Pittsburgh Orthopaedic Associates - Moon (2.2 miles)
• Three Rivers Endoscopy Center (2.2 miles)
• Fannie Marcus Surgery Center At Edgeworth Commons Sewickley (2.4 miles)
• Edgeworth Commons Grou (2.4 miles)
• Patel Kumar MD (2.4 miles)
• Greater Pittsburgh Orthopaedic Associates - Sewickley (2.8 miles)

Hospitals

• Heritage Valley Sewickley Emergency Department (2.9 miles)

Parks

• Fern Hollow Nature Center (4.3 miles)
• Avonworth Community Park (7.2 miles)
• Blueberry Hill Park (7.8 miles)
• Collier Community Park (9 miles)
• Bayne Park (9.1 miles)
• North Park (9.3 miles)
• Raccoon Creek State Park (10.5 miles)

Places of Worship

• St Peter & Paul Ukrainian (4.7 miles)
• Montour Church Place (5.5 miles)
• Wildwood Chapel (6.7 miles)
• New Life Presbyterian Church (6.8 miles)
• Saint Frances Cabrini Church (9.5 miles)
• St Philip Church (10 miles)
• St Elizabeth Ann Seton Parish (10.6 miles)

Theaters

• Cinemark Holdings (6.9 miles)