Maybrook Hills Rehabilitation And Healthcare Center
Save301 Valley View Boulevard, Altoona, PA 16602
For more information about senior living options: (844) 490-3973
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The collection of reviews about Maybrook Hills paints a portrait of a facility that many families rely on during times of major life events, from post-surgical rehab to long-term care, with a thread of deeply felt gratitude running through the notes. Across the comments, there is a common refrain: the staff's kindness, patience, and attentiveness have made some of life's hardest moments more manageable. Families repeatedly recount how compassionate caregivers, nurses, therapists, and administrators stepped in to provide reassurance, practical help, and a steady presence when their loved ones needed it most. In moments of loss, recovery, or daily routines, the care teams are often described as thoughtful, accessible, and genuinely invested in the well-being of residents.
The praise often centers on specific individuals and teams who go above and beyond. In the business office, Lorie (or Lori) is highlighted for her knowledge, kindness, and helpfulness with financial questions, while Larry and Eli are praised for their patience and clarity in explaining finances. Penny is remembered as a smiling, everyday constant for visitors, contributing to a welcoming atmosphere. On the clinical side, the D1 unit's staff are described as extraordinary and hardworking, with families noting how time is spent with residents and how follow-up care is maintained throughout the day. One reviewer beautifully summed up this sentiment, describing caregivers as attentive and consistently present, a theme echoed across many family accounts.
Rehabilitation and medical care receive frequent commendation as well. Several reviews recount that loved ones who came to Maybrook Hills for rehab after surgery or hospital stays experienced kindness, supportive team dynamics, and tangible progress toward getting home. A family member described their uncle's rehab team as kind, caring, and very supportive, while another remarked that medication administration and in-house dialysis were well managed, contributing to a sense that the care environment was orderly and reliable. For a resident who has lived at Maybrook Hills for years, the staff's reliability - ranging from timely follow-ups to assistance with outside medical appointments - helps families feel confident that their loved ones are in capable hands. Yet there are nuances: some families note that therapy intensity can be influenced by insurance constraints, and a few express that therapists could push a bit more to maximize progress.
Beyond clinical care, there is a strong sense of community and daily life at Maybrook Hills. The varied weekly menus are described as well prepared and consistently good in one account, while another reviewer notes that visiting days and the opportunity to participate in activities - such as trips, bingo, and other games - add meaningful texture to residents' days. The activities department is singled out for praise: in one heartfelt reflection, the department is credited with feeding residents' sense of belonging and family-like warmth; another review describes an "angelic" level of dedication, emphasizing the staff's compassion and the genuine joy they bring to everyday moments. The daycare and activities staff, including Jess and Hailey, are praised for being professional, flexible, and deeply effective in helping children feel secure and supported.
Yet the narrative is not uniformly positive. A number of reviews reflect serious concerns about food quality and overall facility conditions, illustrating that the experience of Maybrook Hills can vary significantly from one unit to the next or from one moment to another. One reviewer, describing a long-term stay for their mother, observed that while care was often good, the food quality seemed to decline over time, with meals sometimes smelled or tasted off. Another account cites frequent issues with cafeteria service, including cold or late meals and a lack of basic items like napkins or coffee, which can color the overall impression of care. In a particularly stark recounting, a reviewer described the facility as dirty and unsanitary, with nursing staff allegedly distracted and unhelpful, including an instance of video calls at a time of distress for a patient. The critique extends to the physical environment: a guest reported bed sores after the patient had left, suggesting lapses in monitoring or follow-through. This review also raised concerns about privacy and HIPAA compliance, underscoring that patient dignity and confidentiality are essential expectations that must be consistently upheld.
Other reviews address the tone and culture of care at the facility in more nuanced ways. Some families express appreciation for staff who call families when a resident isn't feeling well, and for the general availability of visitors - 24 hours a day in at least one account - an element that can significantly affect the emotional well-being of both residents and families. Conversely, a separate critique points to perceived disparities in how residents and staff are treated by upper management, describing a culture where some residents and lower-tier workers feel disrespected while the food remains subpar. These perspectives remind us that, in a setting as intimate as long-term care, leadership and day-to-day practice can deeply influence the lived experience of residents and their families.
In total, the reviews present a facility with two parallel realities: moments of exceptional kindness, responsiveness, and human connection, alongside episodes that reveal significant gaps in cleanliness, communication, and consistency of care. When families find caregivers who listen, explain, and advocate for residents - whether it's Lori in the business office, nurses on the floor, or the therapy teams - these interactions transform the experience into something profoundly reassuring during trying times. At the same time, the most negative accounts emphasize the critical need for continuous attention to basic comforts, cleanliness, and respectful treatment, as well as more robust systems to prevent lapses in care and safety. Taken together, these reflections offer a candid snapshot of Maybrook Hills as a place of genuine care for many, tempered by areas that require ongoing improvement and vigilance to ensure all residents receive the highest possible standard of care every day.
Maybrook Hills Rehabilitation And Healthcare Center in Altoona, PA is an exceptional assisted living community that provides top-notch care services and a wide range of amenities to ensure a comfortable and fulfilling lifestyle for its residents.
Residents at Maybrook Hills enjoy the convenience of having a beauty salon on-site to take care of their grooming needs. They can also enjoy their favorite shows and movies with cable or satellite TV in their private rooms. For transportation needs, the community offers community-operated transportation as well as assistance in arranging transportation to doctors' appointments.
The center boasts a well-equipped computer center for residents to stay connected with loved ones or explore new interests online. Additionally, there is a fitness room available for those who wish to maintain an active lifestyle.
Meals at Maybrook Hills are served in a restaurant-style dining room, ensuring that residents are treated to delicious and nutritious meals prepared by talented chefs. Special dietary restrictions are accommodated, including diabetes diets. Residents can also enjoy the option of having meals prepared and served in their own kitchenette if they prefer.
The community offers a variety of spaces for relaxation and leisure activities. Residents can unwind and enjoy the beautiful outdoor space or engage in games and activities in the gaming room. A small library is available for book lovers, while the wellness center ensures that residents have access to various health resources.
It's not just about physical comfort at Maybrook Hills; mental wellness is given utmost importance too. The center provides a mental wellness program designed to promote positive emotional health among its residents.
A 24-hour call system and supervision ensure round-the-clock support and peace of mind for both residents and their families. Assistance with activities of daily living such as bathing, dressing, and transfers is readily available whenever needed. Medication management services are provided to ensure that residents receive their medications safely and timely.
Maybrook Hills is conveniently located near several amenities within the surrounding area. There are numerous cafes, parks, pharmacies, and restaurants in close proximity, providing plenty of options for outings and entertainment. Access to transportation and places of worship nearby further adds to the convenience and accessibility of the community.
With its outstanding care services, extensive amenities, convenient location, and commitment to providing a fulfilling lifestyle for its residents, Maybrook Hills Rehabilitation And Healthcare Center is an excellent choice for assisted living in Altoona, PA.
Maybrook Hills Rehabilitation And Healthcare Center is located at 301 Valley View Boulevard, Altoona, PA 16602 in Blair County, Pennsylvania
Maybrook Hills Rehabilitation And Healthcare Center on seniors.fyi includes 10 photos including images showing building, landscaping, interior, exterior, brick, grass, waiting area, decor, and more.
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