Empres Hillsboro Health And Rehabilitation Center in Hillsboro, OR
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1778 North East Cornell Road, Hillsboro, OR 97124
For more information about senior living options: (844) 490-3973
The staff are amazing and truly care about everyone. They go above and beyond for their patients and provide quality care. The admissions manager Michelle is extremely helpful and a lovely person. The facility is bright, clean, and well maintained. The nursing staff and CNAs are wonderful, kind, and professional. The physical therapy, occupational therapy, and speech therapy teams are excellent and very helpful. Families appreciate good communication and involvement in patient care.
The facility is unsanitary; staff reportedly dumped urine in another patient's room. The place is dysfunctional, with a discharge that left the patient without home health and without proper instruction on feeding via a g-tube. The management is horrible and the facility is a joke. It is disorganized with zero communication and staff who seem uncaring or inauthentic. There have been multiple awful experiences; families say to RUN FROM THIS PLACE. The food is poor, often reheated from outside and served cold. There is severe understaffing; patients wait in pain and essential care is delayed. There are reports of medication theft by night staff. The facility smells unpleasant and has old, broken equipment.EmpRes Hillsboro Health and Rehabilitation Center is best suited for families seeking skilled nursing and post-acute rehabilitation where compassionate, hands-on therapy and personal attention from frontline staff can make a real difference in recovery. Patients who require steady PT/OT progress, thoughtful bedside care, and a responsive, engaging therapy team will find value here, especially when the goal is to regain function after surgery or a serious injury. The facility's Hillsboro location, clean rooms, and moments of genuine staff warmth can contribute to a hopeful recovery trajectory for those able to leverage strong therapy and daily kindness from aides and nurses.
That said, potential residents and families should consider alternatives if consistency and airtight operational reliability are non-negotiables. Reviews repeatedly flag issues like understaffing, long delays for call buttons, and uneven communication across departments. Several accounts describe disorganization at the leadership level, with shifts in administration affecting responsiveness and discharge planning. Cleanliness and odor concerns, variable meal quality, and mixed experiences with medication management or home-health coordination suggest risk for patients who require predictable daily routines and stringent oversight.
The strongest positives revolve around the core caregiving team and therapy services. Many residents and families praise the CNAs, nurses, and therapists for their dedication, skill, and personal warmth. The occupational, physical, and speech therapy teams garner consistent commendation for improving mobility and function, with specific caregivers named as standout contributors. Admissions and social work personnel frequently earn high marks for clarity, accessibility, and hands-on help with transitions. In rooms and common areas, there are signs of ongoing care and improvement, and some reviews emphasize a homey, supportive atmosphere that fosters social connection during recovery.
Yet the cons cannot be minimized. Chronic understaffing in some shifts translates into long waits for assistance, sporadic monitoring, and occasional gaps in care coordination. Discharge experiences and home-health arrangements appear inconsistent, with some families reporting delays or miscommunications about what happens after leaving the facility. Several reviews reference management missteps, blunt or discourteous interactions, and turnover at leadership levels that shake confidence in the facility's ability to deliver a reliably coordinated care plan. A few stark anecdotes describe odor, cleanliness lapses, and even biometric safety concerns, underscoring that not all aspects of daily operation meet every family's expectations for a high-functioning rehab center.
From a decision-making perspective, it pays to align expectations with the facility's realities. For rehab-focused families, the opportunity to work with attentive?? staff and a robust therapy lineup can yield meaningful gains in mobility and independence, provided confidence in daily care continuity is established. Prospective residents should verify current staffing levels, request to meet the therapy leaders, and ask for a concrete, written plan for discharge and home-health coordination. Tours should include discussions about room assignments, meal options, and odor or cleanliness controls to ensure the environment supports comfort alongside clinical care.
Ultimately, Empres Hillsboro presents a mixed but potentially rewarding option for those who prioritize high-quality therapy and genuinely caring frontline staff, while remaining aware of leadership and operational fragilities. It is not a uniform fit for every family: for some, the frequent reports of communication gaps, inconsistent discharge planning, and occasional care delays will push toward greener pastures. For others, the decisive factor will be the degree to which the admissions team, therapists, and nurses can anchor care with reliability and compassion, even as leadership shores up its internal processes. A candid, up-front exploration of current staffing, care protocols, and a clear recovery plan will determine whether this community is the best path forward or a wise place to consider alternatives.
78 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Portland International (18 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Empres Hillsboro Health And Rehabilitation Center in Hillsboro, OR is a premier assisted living community that offers a wide range of amenities and care services to enhance the lives of its residents. With a beautiful setting and fully furnished accommodations, this center provides a comfortable and inviting living environment.
Residents can indulge in various amenities such as a beauty salon, gaming room, small library, and fitness room to cater to their recreational needs. The dining experience at this community is exceptional, as they offer restaurant-style dining with special dietary restrictions taken into consideration. Additionally, residents can enjoy the convenience of having cable or satellite TV and Wi-Fi/high-speed internet access in their private rooms.
The care services provided are comprehensive and personalized to meet each resident's specific needs. With 24-hour call systems and supervision, assistance with activities of daily living such as bathing and dressing are readily available. Medication management and meal preparation are also offered to ensure that residents' health needs are met.
Empres Hillsboro Health And Rehabilitation Center focuses on promoting mental wellness through their mental wellness program. They also provide transportation arrangements for non-medical purposes as well as scheduled transportation for doctor's appointments. The community-operated transportation service allows residents to easily access nearby cafes, parks, pharmacies, restaurants, theaters, hospitals, and physicians.
With concierge services and resident-run activities available, this assisted living community encourages an active lifestyle among its residents. Planned day trips and scheduled daily activities further enrich the social lives of the residents.
Overall, Empres Hillsboro Health And Rehabilitation Center is dedicated to providing top-notch care in a comfortable environment with an array of amenities and services that enhance the quality of life for its residents.
Empres Hillsboro Health And Rehabilitation Center is located at 1778 North East Cornell Road, Hillsboro, OR 97124 in Washington County, Oregon
Empres Hillsboro Health And Rehabilitation Center on seniors.fyi includes 6 photos including images showing bedroom, decor, interior, building, windows, living room, bathroom, shower, and more.
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