Empres Hillsboro Health And Rehabilitation Center

Pros

• The staff at Empres were consistently kind, caring, and attentive to patients' needs.
• The rooms in the facility are clean, spacious, and nicely decorated.
• Meal times provided an enjoyable social atmosphere for patients.
• Many reviewers appreciated the knowledgeable and responsive nature of the staff regarding treatments and care.
• Physical therapy staff received commendations for their support and capability.
• Overall experiences at Empres left some patients feeling pleased with their stay and the quality of care received.

Cons

• The facility has poor communication, with staff often being clueless and unhelpful when questions are asked.
• Patients frequently experience long wait times for assistance, raising concerns about neglect when family members are not present.
• The cleanliness of the rooms is inadequate, with reports of unpleasant odors and pests like ants in the sink.
• Staff appear to be more focused on their assigned tasks than on providing proper care for patients, leading to feelings of neglect.
• Residents sometimes seem overmedicated, affecting their ability to engage and interact normally.
• The food served is subpar, often cold and lacking quality, failing to meet patient expectations.
• There is a perception that the facility prefers less independent residents to minimize responsibility for care.
• The overall atmosphere lacks warmth and compassion, contributing to a negative experience for both residents and visitors.

Review

The experience of patients and their families in nursing facilities can vary dramatically, as illustrated by a range of reviews for different care centers. While some residents express satisfaction with the quality of care they receive, others voice grave concerns about neglect and poor communication. These contrasting sentiments highlight the complexities and challenges associated with long-term care facilities.

A number of reviews praise certain aspects of individual facilities. For instance, one patient’s family member noted that after a knee replacement, their mother was pleased with her stay at a particular center. They highlighted the staff's supportive nature and responsiveness, ensuring that she received adequate pain management—especially given her low pain threshold. The cleanliness and decoration of her room were also commended, creating a welcoming environment for recovery. Meal times became social events as she enjoyed dining alongside other patients, adding to her overall positive experience. This review encapsulates the potential for compassionate care in long-term facilities when staff are dedicated and attentive.

However, not all experiences were favorable. Another reviewer expressed frustration regarding communication issues, stating that it was difficult to reach their loved one while out of town due to staff members frequently failing to answer phones or being uninformed about basic patient needs. The reviewer raised serious concerns about the hygiene conditions within their mother's room, mentioning foul odors and pests such as ants in the sink—an alarming sign of inadequate cleaning protocols. They observed that response times to call buttons were excessively long, raising fears about how care might be managed in their absence. Their commentary underscored an alarming trend toward what they perceived as neglect within these facilities.

Amidst these mixed reviews is another family member’s perspective on treatment quality at a different facility where their husband was placed after hospitalization.Readers are informed that this particular establishment was not even considered an option initially due to its reputation; however, circumstances necessitated his admission there for occupational therapy (OT). They expressed disappointment over subpar food quality, claiming that meals arrived cold after being reheated from an outside source—a significant concern for patients who rely on nutritious meals during recovery processes. Furthermore, they lamented the lack of communication from medical staff regarding my husband's medication needs, noting it took over a week for them to acknowledge prescriptions he should have been taking.

Echoing similar sentiments regarding neglectful practices is yet another account where urgent need turned into an unfortunate situation for one resident’s grandmother. This reviewer articulated deep concern about poor communication among management and caregivers at the facility stating staff often seemed unaware or indifferent concerning basic matters like toileting or feeding schedules.Furthermore, they pointed out severe cultural issues in which older patients needing physical assistance felt pressured to conform to an environment tailored for those who are bedridden rather than supporting independence where capable.The reviewer recounted visits filled with sadness—not only seeing their grandmother medicated beyond recognition but also witnessing a stark lack of compassion from young caregivers who appeared detached from the emotional needs of residents.

In contrast to these troubling accounts are more positive reflections shared by families regarding Evergreen Nursing Home—a facility chosen primarily based on proximity and hospital recommendations. One family described their elderly mother’s experience favorably—indicating that although she found satisfaction in her accommodations and helpful staff assistance available throughout her stay—it would benefit greatly from improved meal options tailored specifically for senior dietary preferences.This highlights how close proximity paired with reasonable expectations can foster contentment among families seeking homes aligned with specific needs despite imperfections inherent in any system.

Ultimately,the voices gathered reflect both hopeful expectations towards nurturing environments where dignity prevails alongside alarming realities illustrating systemic shortcomings permeating elements within healthcare settings.Lifelong health consequences depend heavily upon receiving consistent training opportunities empowering skilled nursing professionals while potentially crippling morale may directly impact leadership dynamics—the balance between financial limitations versus levels-of-care offered remains critical even amidst challenges.Raymond Carver once said: “It’s all about how you respond” ,suggesting collective effort could ultimately lead communities toward improved standards across various types-of-facilities meant to provide safety,support&care required by vulnerable populations most deserving thereof .

Transportation

• Hertz Car Rental - Hillsboro Airport (0.8 miles)
• Hillsboro Airport (HIO) (0.9 miles)
• TriMet Quatama/NW 205th Ave MAX Station (3.7 miles)
• Beaverton Creek MAX Station (6.7 miles)
• Sunset Transit Center (8.9 miles)

Pharmacies

• Walgreens (0.9 miles)
• Hillsboro Pharmacy (0.9 miles)
• Hillsboro Pharmacy United Drugs (1.2 miles)
• CVS Pharmacy (1.6 miles)
• Rite Aid (1.7 miles)
• Walgreens (2.8 miles)
• Fred Meyer Pharmacy (3.3 miles)

Hospitals

• Tuality Health Education Center (1 miles)
• Tuality Community Hospital (1 miles)

Physicians

• Mustaquim Chowdhury MD (1 miles)
• Podiatric Physicians & Surgeons (1 miles)
• Davis Catherina-General Surgeon (1.1 miles)
• Hillsboro Hematology Oncology (1.1 miles)
• Hillsboro Orthopedic Clinic (1.1 miles)
• Dr Chad Pfefer MD (1.2 miles)
• Cascade Medical Boutique (1.2 miles)

Cafes

• Starbucks (1.4 miles)
• Starbucks (1.8 miles)
• Starbucks (2.6 miles)
• Dutch Bros Coffee (3.5 miles)
• Starbucks (3.6 miles)
• Black Rock Coffee Bar (5.8 miles)
• Aurora Coffeehouse PDX (8.4 miles)

Restaurants

• McDonald's (1.4 miles)
• Sonic Drive-In (3 miles)
• Front Row Bar & Grill (3 miles)
• Del Taco (3.1 miles)
• BJ's Restaurant & Brewhouse (3.1 miles)
• Taco Bell (3.1 miles)
• Park Lanes Family Entertainment Center (3.3 miles)

Parks

• Orenco Woods Nature Park (2.7 miles)
• Hondo Dog Park (3 miles)
• Tamarack Park (3.8 miles)
• Butternut Creek Park (4.6 miles)
• Butternut Park (5.4 miles)
• Tualatin Hills Nature Park (6.4 miles)
• Granada Park (6.6 miles)

Theaters

• Regal Evergreen Parkway & RPX (4.5 miles)
• Century Theater Cedarhill (7.7 miles)