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3.3 from 54 reviews
5 stars
25
4 stars
6
3 stars
2
2 stars
3
1 stars
18
Overall Review of Empres Hillsboro Health And Rehabilitation Center
common30 reviews mention this
Caring, attentive staff stand out
Many residents and families describe staff who are caring and attentive.
Across the reviews, residents and families repeatedly point to staff who provide hands-on support and treat people with kindness. Several comments highlight professional, supportive clinicians and a helpful admissions or social-work presence when families are navigating care. A smaller number of reviews are much more critical, but even there the writing often contrasts individual kind staff with broader facility problems.
common9 reviews mention this
Therapy support during recovery
Therapy is frequently mentioned as a key part of the recovery experience.
Multiple reviews describe progress supported by therapy teams, including physical, occupational, and speech therapy. Several people say therapists were skilled and helpful during post-surgery rehabilitation, and one reviewer credits the therapy team with making recovery possible. A few reviews focus more on facility-level issues, but even those sometimes note that PT support was stronger than other parts of the stay.
common6 reviews mention this
Food quality gets mixed reactions
Dining is often described as fair, with some complaints about freshness.
Some residents describe the food as very good or better than what they received in the hospital, while others describe it as only fair. A number of comments focus on menus that donāt match expectations, including missing fresh fruit and meals that felt like canned or frozen options. There are also concerns from at least one reviewer about how meals were handled for tube-feeding needs.
caveat9 reviews mention this
Medical follow-through can falter
Some residents report problems with medical teaching and follow-up.
Several critical reviews describe breakdowns in day-to-day medical support, including not being taught how to administer medications through a feeding tube and concerns about medication being missed. Other reviewers raise clinical follow-through issues, such as delayed catheter placement and wound specialist attention that felt inconsistent. The most severe complaints also point to pain-medication handling concerns and discharge paperwork that didnāt leave families confident the medication plan would be usable.
caveat9 reviews mention this
Communication and staffing are inconsistent
Multiple reviews describe difficulty reaching staff and long response times.
A recurring criticism is that families and residents struggled to get timely help, with reports of call buttons taking a long time to be answered and nursing requests taking hours. Several reviews also describe limited responsiveness from management or challenges reaching someone to discuss care. Some people attribute problems to not having enough staff to care for everyone, while others describe broader disorganization and poor communication between teams.
common3 reviews mention this
COVID protection is noted
A few reviewers specifically mention COVID-19 protection practices.
A small set of reviews credits the community with early and structured COVID-19 precautions, including screening and protective supplies, and notes additional steps to reduce airborne risk. Another review references COVID-era separation as the main reason for an otherwise acceptable experience. While this theme is limited, it shows up as a concrete concern for families deciding how safe the environment felt.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
78 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Portland International (18 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Transportation
Hertz Car Rental - Hillsboro Airport (0.8 miles)
Hillsboro Airport (HIO) (0.9 miles)
TriMet Quatama/NW 205th Ave MAX Station (3.7 miles)
Beaverton Creek MAX Station (6.7 miles)
Sunset Transit Center (8.9 miles)
Pharmacies
Walgreens (0.9 miles)
Hillsboro Pharmacy (0.9 miles)
Hillsboro Pharmacy United Drugs (1.2 miles)
CVS Pharmacy (1.6 miles)
Rite Aid (1.7 miles)
Walgreens (2.8 miles)
Fred Meyer Pharmacy (3.3 miles)
Hospitals
Tuality Health Education Center (1 miles)
Tuality Community Hospital (1 miles)
Physicians
Mustaquim Chowdhury MD (1 miles)
Podiatric Physicians & Surgeons (1 miles)
Davis Catherina-General Surgeon (1.1 miles)
Hillsboro Hematology Oncology (1.1 miles)
Hillsboro Orthopedic Clinic (1.1 miles)
Dr Chad Pfefer MD (1.2 miles)
Cascade Medical Boutique (1.2 miles)
Cafes
Starbucks (1.4 miles)
Starbucks (1.8 miles)
Starbucks (2.6 miles)
Dutch Bros Coffee (3.5 miles)
Starbucks (3.6 miles)
Black Rock Coffee Bar (5.8 miles)
Aurora Coffeehouse PDX (8.4 miles)
Restaurants
McDonald's (1.4 miles)
Sonic Drive-In (3 miles)
Front Row Bar & Grill (3 miles)
Del Taco (3.1 miles)
BJ's Restaurant & Brewhouse (3.1 miles)
Taco Bell (3.1 miles)
Park Lanes Family Entertainment Center (3.3 miles)
Empres Hillsboro Health And Rehabilitation Center on seniors.fyi includes 6 photos including images showing bedroom, decor, interior, building, entrance, windows, living room, bathroom, and more.
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The VA Aid and Attendance program offers financial assistance to veterans needing help with daily activities due to health issues, available through a pension for low-income wartime veterans or an allowance for 100% disabled individuals. Eligibility depends on medical documentation of care needs and navigating guidelines about income and service history, with funds being usable for various healthcare-related expenses.
Linda's caregiving journey for her elderly mother, Joan, is marked by deep love and challenges as she navigates health changes, emotional support, and practical arrangements while learning to prioritize self-care and utilize community resources. Their evolving relationship highlights resilience and the universal themes of empathy and preparedness in caregiver experiences.
Empres Hillsboro Health And Rehabilitation Center photos
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Interior
Decor
Building
Trees
Dining
Bathroom
Interior
Decor
Bedroom and Windows
Dining and Chandelier
Living Room
Landscaping, Trees, Garden, and Pathway
Building
Bathroom, Shower, and Rug
Entrance and Healthcare
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