Regency Care of Rogue Valley

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Regency Care of Rogue Valley

1710 Northeast Fairview Avenue, Grants Pass, OR 97526

For more information about senior living options: (844) 490-3973

3 from 22 reviews
5 stars
11
4 stars
0
3 stars
0
2 stars
0
1 stars
11

Skilled Nursing Facility

Overall Review of Regency Care of Rogue Valley

Pros

  • pro The staff at Regency Care of Rogue Valley treat residents with love and respect, making them feel like family.
  • pro Visitors are greeted with kindness and reassured that their loved ones are in good hands.
  • pro The CNAs and nurses take time to know residents, talk with them, and make them feel valued and cared for.
  • pro The therapy department is wonderful and patient, helping residents regain strength so they can return home safely.
  • pro The staff show compassion, giving families peace of mind.
  • pro Regency Care of Rogue Valley is highly recommended for care with dignity and respect.
  • pro The facility offers a clean, home-like environment with friendly, smiling staff and hot meals and snacks throughout the day.
  • pro Communication with families is excellent, and residents are treated with respect and as part of the family by the staff.

Cons

  • pro The reviewer described Regency Care as a terrible place where residents were starved, neglected, kept in freezing conditions, and treated with disrespect.
  • pro Medications were not dispensed on time, with morning seizure meds often missed for days and pain meds frequently delayed.
  • pro Night staff were reported to tell a patient to be quiet, despite the patient's pain and distress.
  • pro A patient was left upright in bed for almost 12 hours without being turned, risking further harm.
  • pro Critical lab results were not acted upon promptly, delaying necessary medical intervention.
  • pro A post-operative patient was placed on public transportation to a doctor's appointment during the pandemic, with only $2 provided for the return trip.

Review

Regency Care of Rogue Valley is remembered by many families as a place where genuine kindness and a strong sense of family were felt every day. Across numerous heartfelt notes, visitors described staff who treated residents with love, respect, and the kind of attention that made their loved ones feel valued as individuals. The consensus among the most glowing reviews is that the CNAs, nurses, and therapy team go beyond routine care to form connections - taking time to talk with residents, learn their preferences, and make them feel at home. Families frequently mentioned how the staff's warmth offered reassurance during what can be an emotional and uncertain time, transforming what could be a stressful experience into a more peaceful one. The therapy department, in particular, drew high praise for its patience and effectiveness in helping residents regain strength and return home safely.

Several reviews highlighted the sense of community within Regency Care. Families spoke of a home-like atmosphere and a culture where residents are treated with dignity. The communication from the facility was praised for keeping families informed and included in care decisions, a key source of comfort for loved ones during the rehabilitation or long-term care process. Observations about the facility's cleanliness, including a lack of odors and a generally cheerful, smiling staff, reinforced the impression that Regency Care aims to create an inviting and dignified environment. Some reviewers explicitly called the staff "like family" and noted that the care managers and therapists collaborated with families to set and pursue meaningful treatment goals.

Among the positive voices, several specific testimonials stood out. One reviewer spoke of a grandmother-in-law who was cared for with such devotion that it felt as if the staff treated her as their own grandmother. Others praised the rehabilitation team for their effectiveness in helping patients regain strength after surgery or illness, and one person even described wanting to give more than five stars for the dedication shown by therapists and floor staff alike. There were repeated affirmations that staff listened, spoke with residents, and made them feel important, along with appreciation for the ongoing outreach to families after discharge or transfer, underscoring a long-term commitment to continuity of care.

Yet, the impressions of Regency Care are not uniformly positive in every account. A small but very critical number of reviews describe experiences that raised serious concerns about safety, responsiveness, and quality of care. One reviewer gave a stark one-star verdict, alleging severe neglect, inadequate food, and a perception of abandonment - claims that included reports of poor attention to basic needs, cold conditions, and disrespectful treatment. Other accounts detailed more specific failures: medications not being administered on time, pain management delays, and staff who appeared overwhelmed or insufficiently responsive. In these narratives, residents were described as not being turned regularly, experiences of pain without timely relief, and observations of care being carried out in ways that left families distressed and worried about ongoing safety.

Further troubling anecdotes described gaps in daily operations and communication. There were reports of miscommunication around treatment plans, delays in receiving important medical tests or results, and instances where families felt left out of crucial decisions. One family recounted a frightening sequence involving a post-operative patient placed on a city bus for a doctor's appointment during the height of a pandemic, with concerns about safety and appropriate support, and an even more troubling note about transportation and financial arrangements for return trips. Other comments touched on the human challenge of staffing shortages, with some staff working extraordinarily long shifts and feeling stretched thin, which seemed to correlate with perceptions of inconsistent care quality.

There were also specific, vivid complaints about personal care experiences. A few reviewers recounted negative encounters during bathing, suggesting that some caregivers behaved roughly or in a way that made residents feel like "rag dolls." Reports about the dining experience ranged from praise for the availability of hot foods and snacks to condemnations of dietary practices. One account described a medical event where a blood test was taken early in the morning, but critical lab results were not followed up promptly, leading to a painful and potentially dangerous delay in care. Another review cited an incident involving a resident with dementia and a broken hip, where staff appeared overly directive or inattentive to preferences, underscoring concerns about individualized care and respect for patient autonomy.

In sum, Regency Care of Rogue Valley emerges in these reviews as a facility that can provide profoundly positive, family-centered care when staffed with compassionate, attentive caregivers and an engaged therapy team. Many families describe experiences marked by warmth, clear communication, and meaningful progress toward recovery, with residents and their loved ones feeling supported and included. At the same time, other accounts raise red flags about staffing adequacy, timeliness of medications and medical interventions, safety practices, and the handling of sensitive daily needs. Taken together, the collection of experiences suggests a spectrum - from exceptionally positive, person-centered care to serious concerns that warrant careful attention and ongoing quality improvement. Families evaluating Regency Care would benefit from speaking directly with current residents and staff, reviewing the latest state ratings, and asking detailed questions about staffing levels, medication administration protocols, and the facility's processes for managing safety and timely response to residents' needs.

Features

Housing

  • 102 resident community capacity 102 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Rogue Valley International (23 miles away) Rogue Valley International (23 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Regency Care of Rogue Valley is an assisted living community located in Grants Pass, Oregon. Situated in a peaceful and picturesque neighborhood, this community offers a comfortable and supportive environment for seniors seeking assistance with their daily activities.

Residents at Regency Care of Rogue Valley are spoiled for choice when it comes to dining options, as there are 12 cafes and 42 restaurants nearby. Whether they prefer casual dining or gourmet cuisine, seniors can satisfy their cravings without having to travel far from home.

Nature enthusiasts will appreciate the close proximity of four parks, providing ample opportunities for outdoor recreation and relaxation. These parks offer beautiful landscapes, walking paths, and other amenities that allow residents to connect with nature while enjoying some fresh air.

The health and well-being of residents are prioritized at Regency Care of Rogue Valley. With eight pharmacies and 14 physicians nearby, seniors have easy access to medications and healthcare services whenever needed. In case of emergencies or specialized medical care, there are also four hospitals in the vicinity to provide comprehensive medical attention.

Transportation needs are well catered to by the presence of four convenient transportation options nearby. This allows residents to easily run errands or attend appointments without any hassle or inconvenience.

For those who seek spiritual fulfillment or wish to maintain their religious practices, there are 12 places of worship within close reach of Regency Care of Rogue Valley. Seniors can find solace in attending religious services or connecting with their faith community while residing in this compassionate senior living community.

Overall, Regency Care of Rogue Valley offers a serene and vibrant environment where seniors can receive personalized care while remaining connected to the local community.

Nearby Places of Interest

This part of Grants Pass, Oregon, offers a convenient and diverse range of amenities for seniors looking to live in the area. There are several restaurants within walking distance, including MOD Pizza, McDonald's, and Hunan Garden, providing plenty of dining options. Additionally, there are multiple healthcare facilities nearby such as Valley Immediate Care Orthopedics and Allergy & Asthma Center of Southern Oregon for easy access to medical services. The area also boasts several cafes like Starbucks and The Human Bean Grants Pass for socializing and enjoying a cup of coffee. For recreational activities, there are parks like Baker Park and Riverside Park within a short distance. Overall, this part of Grants Pass provides a well-rounded environment with essential services and attractions for seniors to enjoy their retirement years.

Restaurants

  • MOD Pizza (0.2 miles)
  • McDonald's (0.2 miles)
  • Taco Bell (0.3 miles)
  • Hunan Garden (0.3 miles)
  • Subway (0.4 miles)
  • Los Taquitos (0.5 miles)
  • Elmer's Restaurant (0.5 miles)

Physicians

  • Valley Immediate Care Orthopedics Grants Pass (0.2 miles)
  • Allergy & Asthma Center of Southern Oregon, PC (0.9 miles)
  • Medical Eye Center (0.9 miles)
  • Mountainview Family Practice (1 miles)
  • Retina & Vitreous of Southern Oregon PC (1 miles)
  • Countiss Spencer J MD Grants Pass Clinc Phys & Srs (1.1 miles)
  • Cascade West Primary Care Clinic (1.1 miles)

Cafes

  • Starbucks (0.2 miles)
  • The Human Bean Grants Pass, NE F St (0.5 miles)
  • Dutch Bros Coffee (0.5 miles)
  • Powderhorn Cafe (1 miles)
  • Bluestone Bakery & Coffee Cafe (1 miles)
  • Dutchwear by Dutch Bros Coffee (1 miles)
  • Dutch Bros Coffee (1.1 miles)

Pharmacies

  • Rxmedlab Pharmacy (0.2 miles)
  • Fred Meyer Pharmacy (0.2 miles)
  • Fred Meyer Pharmacy (0.2 miles)
  • Walmart Pharmacy (0.3 miles)
  • Rite Aid (0.3 miles)
  • Grants Pass Pharmacy (1.1 miles)
  • Health Mart Pharmacy (1.1 miles)

Transportation

  • Avis Rent A Car (0.5 miles)
  • Budget Truck Rental (0.5 miles)
  • Afleet Taxicab (1.1 miles)
  • Southern Oregon Rentals (1.3 miles)

Places of Worship

  • St Anne Catholic Church (0.8 miles)
  • Rogue Valley Community Church (0.9 miles)
  • Church of Jesus Christ of Latter Day Saints (1 miles)
  • All the World Christian Center (1 miles)
  • River Valley Church - Official (1 miles)
  • First Baptist Church (1 miles)
  • River Valley Community Church (1 miles)

Parks

  • Baker Park (1 miles)
  • Robert C Martin Park (1.3 miles)
  • Riverside Park (1.3 miles)
  • B St JUMPS(loveless Park) (1.6 miles)

Hospitals

  • Cascade Surgery Center (1.1 miles)
  • Genesis Recovery Center (1.5 miles)
  • Three Rivers Community Hospital & Health Center (1.5 miles)
  • Asante Lifeline (1.5 miles)

Frequently Asked Questions

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