Green Valley Rehabilitation Health Center

Pros

• The staff at Green Valley went above and beyond to care for the father's medical needs.
• The facility is clean and has no odor.
• The group physical activity each day was enjoyed by the father.
• All of the patient's needs were met and they had a great experience post-surgery at Green Valley.
• The medical and office staff were genuine, friendly, and professional.
• The post-surgical rehabilitation side of Green Valley is top notch and highly recommended.
• The facility on the patient's side was well maintained and smelled good.
• The food provided was good and there were options for picky eaters.
• The social worker suggested Green Valley for rehab, indicating some level of recommendation from someone on staff.
• The rooms at Green Valley are clean, large, and handicapped accessible.

Review

Green Valley Rehabilitation Center has received mixed reviews from customers regarding their overall experience. While many individuals praised the staff for going above and beyond in caring for their loved ones, there were some concerns raised about the quality of the food and the facility's response time.

One reviewer expressed gratitude towards the dedicated staff who provided excellent care to their father despite facing staffing shortages in the healthcare industry. However, they did mention that the food was a major drawback, comparing it unfavorably to prison meals. The reviewer emphasized that their frail husband required proper nutrition and was unable to rely on throwing away his dinner each night.

Another issue raised by multiple reviewers was the slow response time from staff members. One individual mentioned having to personally seek out assistance as pressing the red button often went unanswered. This delay in addressing their needs highlighted a possible understaffing problem at Green Valley, which led to a lower rating.

Another person shared their disappointment with Green Valley's lackluster communication and care for their father, who had been there for 2 1/2 weeks. They cited problems with missed scheduled medications, late meals, and a general lack of attention to special dietary requirements. Furthermore, when some clothing items were brought for their father's comfort, they were not delivered promptly or marked with his name.

Despite these negative reviews, there were also positive experiences shared by other individuals. One person expressed satisfaction with the post-surgical rehabilitation they received at Green Valley. From good food to diligent nurses and physical therapists, this reviewer highly recommended the facility due to excellent care provided during their stay.

Similarly, another customer gave five stars specifically for the post-surgical rehabilitation side of Green Valley. They praised departments such as occupational therapy and physical therapy while acknowledging that dining services could be improved. Overall though, this individual had a positive experience and planned on returning after future surgery.

However, one reviewer strongly advised others against choosing Green Valley Rehabilitation Center for themselves or loved ones. They labeled the care provided as poor, mentioning missed scheduled medications, shortened or skipped rehabilitation sessions, and extensive waiting times for meals. The reviewer spoke to various staff members regarding these concerns but found that communication was lacking and there seemed to be a priority on profit rather than patient well-being.

Lastly, a reviewer criticized Green Valley for their lack of proper care for their mother with dementia and a broken pelvis. They highlighted an unprofessional admission process with late pick-ups and an uninformed staff which resulted in inadequate pain management. Concerns were also raised about the facility's ability to cater to individuals with dementia and physical limitations during meal times.

In conclusion, while Green Valley Rehabilitation Center received both positive and negative reviews from customers, multiple complaints centered around issues such as food quality, slow response times, communication problems, and subpar care for specific medical conditions. These reviews should be taken into consideration by anyone considering this facility for themselves or their loved ones.

Physicians

• Exceptional Health Care (0.2 miles)
• Mckenzie Family Practice (0.2 miles)
• Aesthetic Surgical Arts (0.5 miles)
• Jinnah Internal Medicine (0.6 miles)
• Cascade Surgical Oncology PC (1.1 miles)
• Absolute Laser MD (1.4 miles)
• Eugene Eyewear (1.5 miles)

Hospitals

• White, Kery - Nova Health Urgent Care Coburg (0.2 miles)
• Sacred Heart Medical Center - Children's Miracle Network (1.7 miles)
• PeaceHealth Sacred Heart Medical Center at Riverbend (1.9 miles)
• Riverbend Hospital Pediatric Unit (1.9 miles)
• Oregon Heart & Vascular Institute (1.9 miles)

Pharmacies

• Rite Aid (0.4 miles)
• Safeway Pharmacy (0.5 miles)
• Target Pharmacy (1.3 miles)
• Sav-On Pharmacy (1.4 miles)
• Albertsons Pharmacy (1.4 miles)
• Walmart Pharmacy (1.5 miles)
• Synergy Rx (1.8 miles)

Restaurants

• Cafe Yumm! - On Gateway (1.1 miles)
• McDonald's (1.2 miles)
• IHOP (1.2 miles)
• Newman's Grotto (1.2 miles)
• Chipotle Mexican Grill (1.2 miles)
• Café 440 (1.2 miles)
• Denny's (1.2 miles)

Theaters

• Cinemark 17 (1.1 miles)

Cafes

• Starbucks (1.1 miles)
• Panera Bread (1.3 miles)
• Tailored Coffee Roasters (2.4 miles)
• Farmers Union Coffee Roasters (2.6 miles)
• Starbucks (2.7 miles)
• Jazzy Ladies Cafe & Coffeehouse (2.7 miles)
• Dutch Bros Coffee (2.7 miles)

Parks

• Alton Baker Dog Park (2 miles)
• Skinner Butte Park (2.3 miles)
• Maurie Jacobs Park (2.7 miles)

Transportation

• Amtrak (2.4 miles)