Gran Grans Place
Save1110 South Cornwell Drive, Yukon, OK 73099
For more information about senior living options: (844) 490-3973
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These accounts sketch a facility that elicits a wide range of feelings, from heartfelt gratitude to sharp disappointment. On one end of the spectrum, a family member describes a moment of exceptional warmth and care, while on the other end, multiple reviewers recount frustrating experiences with staff, training, and administration. Taken together, the comments portray a place that can feel loving and supportive to some, yet impersonal and problematic to others.
One reviewer paints a powerful picture of compassionate care, specifically highlighting Nell and her staff. They recall that their dad was treated amazingly, with "so much love" present in the care environment. This account emphasizes genuine connection and a sense of comfort during a difficult time, suggesting that when the staff are engaged and attentive, families can feel confident and grateful for the treatment their loved ones receive. The warmth attributed to Nell and her team stands in stark contrast to other experiences described elsewhere in the same set of notes.
In sharp contrast, another common thread centers on a negative first impression - particularly in communications. A caller recounts a troubling experience with the receptionist, noting that when they asked for cash rates for a parent, the staff member was "very short and hateful." The lack of compassion at the point of contact left a negative impression before any further interactions even began. This critique points to a need for more courteous and helpful customer service, especially for families seeking important information during stressful times.
Another recurring concern targets agency staff and training processes. A reviewer who is affiliated with agency care warns that this place is not suitable for agency workers: they describe being handed "a piece of paper for training," left to navigate tasks on their own without adequate support, and without anyone to assist. Even though the facility is described as looking nice externally, the internal experience for agency personnel is portrayed as isolated and unsupportive. This combination - polished facilities paired with insufficient guidance for agency workers - appears to contribute to a sense of frustration and being cut loose without sufficient backing.
Education and employment experiences within the facility draw further criticism. One reviewer with a chronic illness notes having to miss one day of class and subsequently being fired, describing the CNA class as a "horrible" two-day experience. This account highlights a disconnect between scheduling realities, attendance expectations, and the consequences imposed on someone dealing with a health issue. The short duration of the CNA program, coupled with punitive outcomes for absences, suggests rigid policies that may not account for individual health needs or circumstances.
A final portion of feedback reflects on a brief stay and impressions of leadership. The reviewer who was only there for three days characterizes the upper management, aside from the administrator, as rude and notes a lack of teamwork. This perspective frames the facility as having strained internal dynamics and limited collaborative culture, which can undermine staff morale and overall care coordination, even if the physical environment appears acceptable.
Taken together, these reviews present a nuanced portrait: caring, attentive moments and deeply positive personal connections coexist with sharp critiques of frontline courtesy, administrative demeanor, and program flexibility. The positive experiences underline the potential for genuine compassion and strong caregiving when staff like Nell are involved. The negative reports emphasize opportunities for growth - improving initial communications, offering better support for agency workers, adopting more flexible attendance policies for training, and fostering a culture of teamwork and respectful leadership. If the facility can address these concerns while preserving the elements that bring warmth and quality care, it may be able to reconcile the divided experiences reflected in these comments.
Gran Grans Place is an assisted living community located in Yukon, OK. Our community offers a wide range of amenities to ensure that our residents have everything they need to live comfortably and independently.
Some of our amenities include a beauty salon, where residents can receive professional hair and nail services, and cable or satellite TV in each room for entertainment. We also provide community-operated transportation for our residents’ convenience, as well as a computer center for those who want to stay connected.
Our dining room offers restaurant-style dining with delicious meals prepared by our staff. Residents can also enjoy the outdoor space and garden area, perfect for relaxation and socializing. For those who enjoy gaming, we have a gaming room available for their enjoyment.
We understand the importance of maintaining a clean and organized living environment, which is why we offer housekeeping services to ensure that our residents’ spaces are always tidy. Each room is fully furnished and has a private bathroom.
At Gran Grans Place, we prioritize the well-being of our residents. Our wellness center offers fitness programs and a fitness room where residents can engage in physical activities to stay active and healthy. We also have a small library available for leisure reading.
In terms of care services, we offer 24-hour call systems and supervision to ensure the safety of our residents at all times. Our trained staff provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also available to help residents stay on top of their medication routines.
We understand that different individuals may have special dietary needs or restrictions, which is why we offer diabetes diets and cater to special dietary restrictions.
Residents at Gran Grans Place are never short on nearby amenities. We have three cafes, four pharmacies, eight physicians' offices, 15 restaurants, one transportation service nearby for easy access to local necessities. Additionally, there is one hospital nearby in case of any medical emergencies.
With a variety of amenities and care services available, Gran Grans Place is a wonderful assisted living community that provides a comfortable and supportive environment for our residents.
Gran Grans Place is located at 1110 South Cornwell Drive, Yukon, OK 73099 in Oklahoma County, Oklahoma
Gran Grans Place on seniors.fyi includes 5 photos including images showing building, architecture, windows, landscaping, parking, exterior, flag, entrance, and more.
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