Shady Rest Care Center - Pryor
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210 South Adair, Pryor, OK 74361
For more information about senior living options: (844) 490-3973
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The collection of reviews paints a picture of a facility that has elicited a wide spectrum of experiences from families and residents. In one set of accounts, Shady Rest is described as a place where safety concerns were rampant, care was inconsistent at best, and basic dignity could be uneven at every turn. Families recount that loved ones were left to sit in soiled conditions for long stretches, that aides and nurses often promised assistance that never arrived, and that there were frightening incidents that left patients vulnerable. One reviewer describes their husband, who is paralyzed after a stroke, repeatedly falling from bed and, on at least one occasion, being left waiting for help for about 20 minutes after a fall. They report that he spent more than an hour in a dirty diaper on multiple occasions and that he was thrown from his wheelchair when a strap became entangled in the wheels. The fear here isn't just about a single misstep; it's about a pattern of delayed responses, multiple X-rays and scans, and a staff tone that felt unattentive rather than reassuring. The same reviewer notes that when the patient called for a nurse or attendant, the promise of "right there" was often followed by nothing.
Another troubling thread involves a "surprise" two-day visit home without adequate staffing. The patient's family had no notice and were told only one transport person would be available to help navigate four porch steps and four interior steps. The adult care recipient tried to get up and, unable to be assisted safely, fell. The immediate result was another trip back to the nursing home for evaluation, including another X-ray. Compounding these safety concerns was a report that, during the preceding night, the patient repeatedly attempted to visit the dining area only to be left unfed for several hours, with the dining room seemingly unable to supply a dinner that was promised around 5 p.m. A case manager or social services contact associated with the facility was described as unhelpful and dismissive, with one reviewer labeling the staff member as "snotty" and accusing her of a sneaky attempt to release the patient from the facility without adequate communication or consent.
Beyond individual incidents, the reviews present a broader pattern of neglect and poor hygiene issues. Families described bedsores developing or worsening, catheter bags with urine described as looking like coffee grains, roaches in the facility, and a pervasive sense that patients were not being checked or cared for with appropriate attention. There were accusations of big lapses in basic care, including bowel movements that were not monitored for extended periods, and the chilling assertion that some patients had not had a bowel movement in two months. The emotional toll on families was clear: voices rose in frustration about being dismissed or dismissed quietly, or being forced to leave after asking questions about care. The language used - phrases like "do not send your family here," "do not put your loved ones in this nursing home," and reports that loved ones were left unattended or harmed - convey a fear that the facility was unsafe and unresponsive.
Within these negative narratives, there are personal anecdotes that intensify the sense of alarm. One reviewer recalls a father who, before his death, reportedly uttered a stark warning: "We need to shut this place down." The same post reflects the pain of losing a loved one and the feeling of having watched care deteriorate to the point of needing to question whether the facility could ever be trusted again. In some comments, the same facility's reputation is described as "shady," and the user emphasizes that it should not be trusted with family members. Another family paints a vivid picture of items going missing, a wheelchair-related fall that caused a potential injury, and the frustrating reality of a business office that felt unresponsive to concerns. These posts collectively cast a long shadow over the facility's reliability and safety.
In stark contrast to the negative accounts, another reviewer offers a dramatically different perspective, describing a noticeable and rapid transformation after a change in leadership. This account states that, within a month, a new director and the involvement of state complaints led to a "remarkable transformation." The facility is said to have become completely clean and freshly painted, with repairs completed across rooms and common areas. The kitchen is described as spotless, and residents reportedly appear healthier and more content. In this narrative, the care team is praised as attentive, caring, and willing to go the extra mile. The reviewer notes that during unannounced visits, their loved one was clean, well-fed, and even walking - a dramatic reversal of the earlier concerns. This perspective attributes the positive change to new management and a stronger emphasis on accountability, suggesting that the facility is now performing better than before.
Even within the positive review, there is nuance that acknowledges the complexity of care in a long-term setting. The reviewer mentions that their son, who has an anoxic brain injury, has shown significant progress and is receiving excellent care from staff who are described as "fantastic." The emphasis on attentiveness and consistency during unannounced checks lends credibility to the claim that the current team is meeting higher standards of care. Yet, this voice also points to the idea that the facility's current trajectory may be a departure from a previous period of difficulty, indicating that changes in leadership and culture can produce meaningful improvements - though the other accounts urge readers to consider the possibility that such improvements might not be universal or guaranteed.
Taken together, these reviews present a facility whose reputation has oscillated between alarming reports of neglect, harm, and insufficient staffing, and more recent observations of strong improvement under new leadership. The stark contrast invites readers to consider the complexity of running a long-term care facility where the quality of care can shift rapidly with changes in administration, staffing levels, and policy emphasis. For someone evaluating Shady Rest, the stories suggest a need for careful, firsthand observation, direct conversations with multiple staff members, and careful review of state inspection records before making decisions about admissions. While one story lauds substantial gains in safety, cleanliness, and care delivery, the majority of the older criticisms emphasize the gravity of safety and hygiene concerns and warn families to approach the facility with caution.
In the end, the reviews collectively emphasize a central truth about long-term care: experiences can vary dramatically even within the same facility, and the difference often hinges on leadership, staffing, and accountability. Families considering Shady Rest should weigh the older, serious concerns about safety, responsiveness, and hygiene against any recent improvements and insist on transparent communication, regular updates, and verification through independent oversight. If there are ongoing worries about a loved one's care, it is prudent to document incidents, request detailed care plans, inquire about staffing ratios and training, and consult state or regulatory resources to ensure that any decisions are grounded in verifiable information and up-to-date inspections.
Shady Rest Care Center in Pryor, OK is a vibrant assisted living community that offers a comfortable and engaging environment for seniors. Our residents can enjoy a wide range of amenities and services designed to enhance their quality of life.
Our community features a beauty salon where residents can get pampered and look their best. Residents can also relax and unwind while watching their favorite shows on cable or satellite TV in the comfort of their own rooms. We provide community operated transportation for our residents to easily access nearby places.
For those who enjoy technology, we have a computer center where residents can stay connected with loved ones or explore their interests online. Our dining room offers restaurant-style dining with delicious meals prepared by our experienced culinary team. Special dietary restrictions can be accommodated.
We understand the importance of physical fitness, so we have a fitness room equipped with exercise equipment for residents to maintain an active lifestyle. Additionally, our gaming room provides entertainment and socialization opportunities.
Residents can explore the beautifully landscaped garden or relax outdoors in our outdoor space. Our small library is perfect for book lovers who enjoy reading at their leisure. Telephone access is available for easy communication with family and friends.
Transportation arrangement services are provided for non-medical needs as well as transportation to doctors' appointments. Move-in coordination ensures a smooth transition into our community. Our wellness center offers various health programs to support the mental well-being of our residents.
High-speed internet is available throughout the community, allowing residents to stay connected online. A 24-hour call system ensures that assistance is always readily available when needed. Our staff provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers.
Medication management services are provided to ensure that residents receive their medication on time and accurately. We offer diabetes diets and accommodate special dietary restrictions to promote overall health.
To keep our residents engaged and entertained, we offer concierge services, fitness programs, planned day trips, and resident-run activities. Scheduled daily activities provide opportunities for socialization and enrichment.
Our community is conveniently located near cafes, pharmacies, physicians, restaurants, places of worship, and hospitals to meet the various needs of our residents.
At Shady Rest Care Center in Pryor, OK, we strive to create a warm and supportive environment where seniors can enjoy their golden years with comfort and peace of mind.
Shady Rest Care Center - Pryor is located at 210 South Adair, Pryor, OK 74361 in Mayes County, Oklahoma
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