1530 Northeast Grand Boulevard, Oklahoma City, OK 73117
For more information about senior living options: (844) 490-3973
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"Lots of changes in a positive direction." "GREAT Therapy Department." "Staff is great." "The people there are always smiling and willing to help." "They have an amazing rehab team and outpatient when needed." "The staff works very hard to care for their patients." "They really care about them."
They claim the facility harmed their mother and stole money from residents. They label Edwards the worst nursing home in OKC and warn others not to place loved ones there. They report the building smells awful throughout and that the care is unacceptable. They describe staff as rude, unprofessional, and disrespectful toward patients and families. They allege HIPAA violations due to staff discussing patient matters loudly in public. They recount a nurse refusing to give prescribed medication out of fear of losing her license, despite doctor's orders. They describe a chaotic environment with loud hollering in hallways and a lack of visible, helpful staff.The Edwards facility in Oklahoma City has become a focal point for a wide spectrum of experiences, from fierce praise to blistering condemnation. On one end, some readers say the place has made meaningful improvements and that the rehabilitation team and staff are capable, responsive, and compassionate. On the other end, a flood of accounts paints a starkly different picture: locked doors, staff missteps, privacy lapses, and a culture that many perceive as unprofessional and even hostile. Taken together, the remarks form a portrait of a facility whose reputation is highly contested and where personal experiences seem to hinge on moments that vary dramatically from one visit to the next.
Several reviewers describe chaotic or incomplete day-to-day operations that left family members feeling unwelcome or uncertain about who was in charge. One account describes arriving at the facility through a locked entrance with no staff visibly present, followed by a rude interaction with an employee who supplied a door code over the phone. The impression, according to this visitor, was a lack of clear direction and insufficient front-line assistance; others who wandered the hallways noted that although scrubs were worn by staff, there was a conspicuous absence of someone readily offering help or answering questions. The same narrative highlights a broader concern: despite the facility's size and patient load, rounds and proactive checks of patient rooms were not observed during the visit, contributing to a sense that patients might be overlooked.
Medication management emerges as a particularly charged issue in several accounts. A key complaint centers on a LPN who allegedly refused to administer prescribed medications, even when the orders were clearly documented by a physician and supported by a family member with professional credentials in nursing. The reviewer emphasizes that both their RN wife and sister, who holds nursing credentials, tried to intervene and were met with resistance, hostility, and a decision they deemed to be a license-risking choice. The tone of the encounter is described as domineering and disrespectful, with the nurse reportedly talking down to the patient, speaking loudly, and showing a dismissive attitude toward family members who sought adherence to doctor's orders. The scene culminates with the nurse purportedly leaving the room and laughing in the corridor, a detail that left the reviewer shaken about the level of professionalism and empathy in care.
Concerns about privacy and professional boundaries also appear, with reviewers pointing to what they interpreted as HIPAA violations and inappropriate conversations among staff within earshot of patients and families. One visitor recalls overhearing staff discussing a patient's situation in a loud voice, with the impression that the discussion occurred in a setting that failed to respect confidentiality. Others note a broader climate in which staff communication appears to be conducted in ways that feel unprofessional or careless, contributing to an atmosphere that many would not want accompanying someone during a vulnerable time.
Beyond the internal dynamics, several comments describe a culture of noise and roughness that clashes with the expectations for a care environment. Instances of staff hollering down hallways, together with remarks about the facility feeling more like a zoo than a hospice setting, paint a picture of a place where movement and sound seem to take precedence over patient dignity and quiet. A reviewer even labeled the atmosphere as "ghetto," reflecting a strong perception that the workforce's conduct and the overall environment are not aligned with the standards one would hope to find in end-of-life or rehabilitation care. The sensory and emotional impact of those conditions - loud voices, a sense of chaos, and visible frustration - are described as distressing to both patients and visiting family members.
There are also practical and financial dimensions raised by some reviewers. One person warns potential contractors that working for the facility could be a risk to payment, claiming to be pursuing civil action to recover costs and arguing that discounts do not justify a failure to pay for work performed. This point adds another layer to the facility's reputation - one in which financial and administrative consistency is called into question - that can influence how families perceive the overall reliability and trustworthiness of the care provider.
Yet the narrative is not uniformly negative. A number of reviewers acknowledge that certain aspects of Edwards have shown positive momentum. Several commenters praise the therapy and rehab teams, describing them as enthusiastic, capable, and cooperative with patients' rehabilitation needs. On this reading, staff members are portrayed as often willing to help and to support recovery or recovery-related goals, and some visitors feel that changes over time have shifted the facility in a more favorable direction. Comments that echo this sentiment emphasize smiling staff, a readiness to assist, and an impression that the rehabilitation pathways could be a strong point of the center for those needing physical therapy, occupational therapy, or outpatient support.
Historical context also factors into how people perceive Edwards. One reviewer cites a Medicare inspection from 2011 that reportedly flagged serious deficiencies - such as failing to provide basic grooming and care, failing to handle feeding tub procedures correctly, and not keeping patient records confidential. A separate note suggests that, at least at that time, the facility's reputation was already under strain due to these documented issues, and questions linger about why the facility remained in operation without broader remediation. In earlier accounts, the absence of in-room telephones or televisions is mentioned as part of a broader critique of the amenities and patient experience, reinforcing a view that some residents and families subordinate comfort and modern conveniences to other priorities.
Taken together, the collection of impressions reveals a complex, contested reality. Some families recount alarming experiences that raise serious concerns about safety, privacy, medication administration, and staff conduct. Others report meaningful improvements and positive interactions with therapists and caregivers, suggesting that Edwards can be a viable option for rehabilitation or long-term care when the right staff and processes are in place. The overarching takeaway is that choosing this facility involves weighing deeply personal factors - how one's loved one's care needs align with the care culture, the day-to-day interactions with staff, and the willingness of the facility to address concerns transparently. For anyone considering Edwards, visiting the site, reviewing current records, and speaking with former and current residents and families would be essential steps to form a grounded view of what the experience might be like.
106 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Will Rogers World (10 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Edwards Redeemer Health & Rehab in Oklahoma City, OK is a luxurious assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community features a beauty salon where residents can enjoy professional grooming services, as well as cable or satellite TV for entertainment. Community-operated transportation is available for outings and appointments, and a computer center allows residents to stay connected with loved ones.
Meals are served in a spacious dining room with restaurant-style dining, offering delicious and nutritious options prepared by the community's skilled chefs. Private bathrooms are provided in each fully furnished apartment for convenience and privacy. Housekeeping services keep the living spaces clean and tidy.
Residents have access to various recreational areas within the community, including a fitness room for physical exercise, a gaming room for leisure activities, and an outdoor space where they can relax amidst beautiful gardens. A small library is also available for those who enjoy reading.
Additional amenities include move-in coordination assistance to ensure a smooth transition into the community, Wi-Fi/high-speed internet access throughout the premises, and wellness programs that promote mental well-being. Transportation arrangements are made for non-medical purposes as well as doctor's appointments.
The caring staff at Edwards Redeemer Health & Rehab provides 24-hour supervision and assistance with daily activities such as bathing, dressing, and transfers. Medication management is offered to ensure proper administartion, while special dietary restrictions such as diabetes diets are accommodated.
Residents can look forward to engaging activities such as fitness programs, planned day trips, resident-run activities, and scheduled daily activities organized by the dedicated staff. Concierge services are available to cater to individual needs and preferences.
The community boasts convenient proximity to two cafes, three parks for outdoor recreation opportunities, seven pharmacies for easy access to medications, eight physicians' offices for medical care needs nearby,and 33 restaurants offering diverse culinary experiences. Places of worship allow residents to practice their faith, and theaters provide entertainment options. Additionally, five hospitals are located in close proximity, providing peace of mind regarding medical emergencies.
Edwards Redeemer Health & Rehab is an exceptional assisted living community that offers a luxurious lifestyle with a focus on care and comfort for its residents.
Edwards Redeemer Health & Rehab is located at 1530 Northeast Grand Boulevard, Oklahoma City, OK 73117 in Oklahoma County, Oklahoma
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