1530 Northeast Grand Boulevard, Oklahoma City, OK 73117
For more information about senior living options: (866) 208-4318
Overall Review of Edwards Redeemer Health & Rehab
Pros
There have been lots of changes in a positive direction.- The therapy department is great.
- The staff are great; they are always smiling and willing to help.
- They have an amazing rehab team and outpatient services when needed.
- The staff work very hard to care for their patients and genuinely care about them.
- The facility is recommended for rehabilitation needs.
Cons
The facility has terrible customer service.- The facility is alleged to have harmed a resident and stolen money from others who stayed there.
- It is described as the worst nursing home in OKC, and families should not place loved ones there.
- The building smells awful, and the care for residents is not good.
- Contractors report not being paid and accuse the facility of unreliability.
- The LPN on duty refused to administer prescribed medication despite doctor orders.
- The LPN spoke to the patient in a rude, demeaning manner and did not treat her with respect.
- Staff hollered down the hallways, creating an atmosphere more like a zoo than a care facility.
- Medicare inspections in 2011 reportedly found failures in basic care, confidentiality, and hygiene.
Review
Edwards Redeemer Health & Rehab in Oklahoma City is best suited for families that prioritize a robust rehabilitation program and are prepared to supervise day-to-day care closely. The facility’s strongest signal is a therapy reputation: reviewers repeatedly note a capable rehab department, with some describing a positive trajectory from therapy services and outpatient follow-up that can support mobility and functional goals. This placement can work when the primary objective is rehabilitation, not merely custodial care, and when family involvement is ready to step in to monitor adherence to physician orders, medication administration, and routine checks. Those seeking a consistently warm, fully professional bedside experience, with flawless daily operations and a uniformly respectful culture, should weigh other options before committing.
On the upside, the rehabilitation emphasis is real and tangible. Several reviewers credit the therapy team with genuine skill, noting that patients can make meaningful progress with the right plan and ongoing outpatient options. There are also mentions of staff who, in moments, are helpful, courteous, and responsive to resident needs, suggesting that when the right personnel are present, care interactions can be positive and productive. For families who can visit and participate regularly, the rehab-focused model may yield visible gains and a clear recovery path, provided administrative and caregiving processes stay aligned with medical guidance.
Yet the downsides are severe and repeatedly echoed across multiple accounts. The most persistent concerns center on care quality and culture: reports of terrible customer service, rude and dismissive staff, and what appears to be a troubled work environment that spills into resident interactions. Several reviewers describe matters of safety and governance that raise red flags, locked doors with insufficient visible staff, lack of routine checks or “rounds,” and episodes where basic medical orders were not followed or delayed. The atmosphere is described by some as chaotic or unprofessional, with complaints about privacy breaches, loud hallway commotion, and a general sense that respect and dignity for residents are not reliably upheld.
Medication administration emerges as a particularly troubling thread. In one lengthy account, a licensed practical nurse allegedly refused to give doctor-ordered medications, citing fear of licensure consequences despite written orders. This kind of deficiency, treatment being delayed or blocked against physician directives, directly threatens resident safety and undermines trust in the facility. Coupled with anecdotes about HIPAA violations, loud conversations about patient care in public spaces, and dismissive or scornful staff attitudes, the pattern suggests systemic issues in supervision, training, and accountability that cannot be dismissed as isolated incidents. Add in reviews of odors, inconsistent housekeeping, and a perception of financial or administrative priorities eclipsing genuine caregiving, and the case against a broad-based, consistently high-quality experience becomes compelling.
In weighing the positives against the negatives, the rehabilitation strengths offer a meaningful counterbalance, but they do not fully offset the core risks. For residents whose goals are rehabilitative and who can leverage a proactive family presence to ensure medication compliance, documentation, and respectful communication, Edwards Redeemer can still deliver value. However, the most consequential cons, unreliable medication practices, privacy and safety concerns, a perceived culture of disrespect, and visible cleanliness and odor issues, jostle the decision toward caution. The facility’s history of variedInspection or regulatory scrutiny amplifies the need for careful, in-person evaluation before admission.
Families considering Edwards Redeemer should explicitly weigh the likelihood of encountering consistent, courteous care against the risk of episodic neglect or mismanagement. Alternatives are worth exploring for those prioritizing reliable daily care, steady staffing, and a consistently professional environment. Look for facilities with a stronger track record of medication management, transparent communication, and a culture that foregrounds resident dignity. Prospective residents with significant rehab needs may still benefit from a trial period here if a dedicated, vigilant family partner accompanies the resident, but this site demands a rigorous, proactive oversight plan and clear benchmarks for improvement.
106 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Will Rogers World (10 miles away)
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
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